Stop bullying by toxic teens

Many parents, especially single parents weighed down by guilt, allow themselves to be harassed, bullied and abused overtly and covertly by their teenagers who have finished high school and are physically and mentally fine.  They allow those big, toxic teens to hang out at home for free, doing nothing, while they wait on them and let the teens abuse them.  Unless the parents change, they’ll allow this behavior to last into their children’s twenties. No wonder these lazy, sullen, angry, sneering, sarcastic teenagers feel entitled.  Nothing bad ever happens to them when they trash the house, demand to be catered to and abuse their parents.

Tolerating bad behavior only enables it and encourages these teenagers to act worse.  No wonder these big brats don’t respect parents who don’t demand respect by having consequences when respect isn’t given.

These parents usually hope that if they’re nice enough to their abusive teenagers, someday the brats will like them and will wake up transformed.  The spoiled brats will then be as nice and polite as when they were little.  They’ll become self-supporting, hard workers.

This wishful thinking is wrong!

I’m not saying that the spoiled brats are bad people.  I am saying that permissive parents encourage kids to act out of the worst characteristics of their egos and personalities.  It’s always easier for these teens to sink down to the most lazy, selfish, self-centered, narcissistic parts of them.

These permissive parents are not setting high standards of polite and civil behavior.  Their expectations are too low.

Many of these permissive parents are secretly afraid that their big brats are too fragile to succeed, even though they’re mentally and physically capable.  They’re afraid that if they demanded good behavior and self-sufficiency, the teens will give up and fail.  Maybe, if they coddle them longer, they’ll change.  So they continue coddling and praying.

The same is true for brats who are juniors and seniors in high school.

Instead of giving in, assert yourself and protect your personal space, even against your precious flesh and blood.

1. Set standards of polite, civil behavior that are not up for debate.  Detail the standards and say that the list will be growing as you think of new ones.  Your bullying teen’s agreement or disagreement with the standards is irrelevant.  Stop negotiating endlessly over everything. Don’t let them wear you down in endless debates.  Your standards are requirements.
2. When they complain, keep saying, “That’s a real problem.  I hope you can solve it before you’re on the streets.”  You may make a suggestion one time, but after that, don’t accept responsibility for solving their problems.  Their difficulties don’t affect your applying consequences.
3. Have real and immediate consequences if your brat doesn’t live up to your standards.  Only have consequences you’ll actually apply. Your explosions, rage and threats are not consequences.  Most young adults think they’ve won when you’ve lost it.  They know you’ll feel guilty and relent.  Usually, effective, immediate consequences are that the big brat has to move out – no negotiation, no promises accepted. Performance counts; not promises.
4. See the grown kid as a “guest” in your home.  They have to behave like good guests or they can’t stay.  They have a choice: Behave and stay, or resist and leave.  It’s clear, straightforward and simple; just not easy for you.
5. Don’t give them a second chance; do the consequences you said.  Typically, since they’ve gotten away with being jerks for so, long they won’t believe you’ll really do anything.  So, they’ll push the boundaries to test you – maybe doing something minor to see if you’ll really act. And they’ll have their reasons, excuses, justifications and promises.  Or they’ll attack you verbally or physically.
6. Be crystal clear: If they threaten or assault you or your possessions, you’ll call the police like you would on any vandal you didn’t know Document evidence and report them.

If they treat you mean, don’t let them stay with you simply by paying rent.  Let them try treating a landlord mean.

The more you’re smiling, even-handed and matter of fact as you throw them out, the better.  You have good reason to be happy; you’re getting back your peace, quiet and space.  The moment they leave, get rid of their stuff; convert their room into something you can use.

It will do them a world of good to try living with a friend’s family or even with a bunch of friends.

What if they say you’re a bad mom? You have to know who is wiser – you or a selfish, petulant, narcissistic 19 year-old.

What if their friend’s parents think you’re a bad mom? You know what you know.  Those parents just told you they can be conned by your kid and that he needed kicked out.  He’s still trying to manipulate people to give him things, instead of working for them.  Also, they just told you that you don’t want them as friends.

What if your baby has to live on the streets or fails at life? We can never know what might be.  But we do know that teens who don’t exert themselves, need to be kicked out of the nest.  It’s the only way they have a chance to learn how to fly

After you throw them out, define the new relationship you want. You get together with people who are fun, interesting and treat you nice.  If they’re willing to do that, you’d be glad to meet them at restaurants or movies, and even treat them sometimes.  Your needs and wants are at least as important as theirs.

Is this emotional and financial blackmail? Definitely; you bet.  What’s the problem?  This is real adult life.

Stop trying to teach them life’s lessons but do continue to plant seeds. They’ve already decided not to learn the lessons of life from you.  They’ll have to learn them the hard way – from the world.  Stop trying to teach those lessons.

Continue to plant seeds about what it takes to be with you:

1. “If you fail, it’s your fault; I won’t be accepting guilt for your failures anymore.  Your task is to create a wonderful future no matter how much you think everyone, especially, me, has wronged you.”
2. “You’ll get more from me by being nice than by trying to beat me into submission.  If you use anger or rage, I’ll automatically say ‘No.’”
3. “If you make things fun for me, if you bribe me, I’ll consider doing some of the things you want.”
4. “Now that you’re older than three, any authority and control over your life has to be earned by your being nice (or sucking up to me) or by your supporting yourself and living independently.  You’d better have a skill so you can get a job to pay for a car, insurance, an apartment and food.  Earn them and you’ll earn the right to be in charge of your life.”

Sixteen to twenty five year-olds need to stop trying to get what they want by beating their parents and start getting it from the world by their own efforts.

How do you feel when you see them living on your couch when they’re 42?

Since all tactics depend on the situation, expert coaching by phone or Skype helps.  We can design a plan that fits you and your situation. And build your will and skill to carry it out effectively.

Cultivating tomorrow's leaders should be a priority for execs

The key to cultivating the next leaders of your organization is to work every day to help the candidates get what they need in order to make their next steps.  By “cultivation,” I mean gardening – not training, grooming or developing.  Cultivation takes time, sunshine, water and manure. You should require candidates to make the same investment of themselves.  Any potential leader who isn’t willing to do that should be removed from your list.

To read the rest of this article from Austin Business Journal, see: Cultivating tomorrow’s leaders should be a priority for execs http://austin.bizjournals.com/austin/stories/2006/08/07/smallb4.html

Sometimes the next steps are easy – mastering and demonstrating specific skills.  The methods for learning may also be easy – training and practice.

More often, though, it’s not that easy.  The biggest challenge is mastering more difficult people skills – for example, making necessary adjustments of personal attitudes, learning how to lead different types of individuals.  You will have to weed out individuals who have poor attitudes – negative, defensive, arrogant, righteous, narcissistic, abusive bullies.

Many small business leaders concentrate on what they’ve been told they need to do in the workplace: develop vision and goals, bring in new clients, oversee daily details and monitor monthly earnings. Their meetings focus on tasks and tactics, on the urgent and daily business.

Since they don’t take time to cultivate their leadership team, they end up complaining that their candidates aren’t stepping up.  But cultivating the personal capabilities and people skills of the individuals they depend on is their most important task.

Managers of leadership candidates can play crucial roles without overburdening their schedules.

The key is offering yourself and your time – continuously, honestly and frankly.  Give up your excuses for not doing this personal, on-going mentoring, such as “too busy, don’t like emotion and personal interactions, I’m a big picture person, the worthy people will learn by themselves.”

If you keep putting off cultivating, you’ll continue being overwhelmed.  And you’ll wonder why your best people don’t develop – or why they quit.

Leaders who overreact can poison workplace, infect staff

Leaders set the tone for the whole workplace.  Like a deadly infection, your emotions and reactions are catching.  Generals who panic will create panicky troops.  It’s the same at work. No, you can’t be yourself if you overreact to sudden changes, crises, bad news or big mistakes.  Your team will also overreact and blow it if you act:

• Agitated, panicky.
• Discouraged, negative, hopeless, helpless.
• Stubborn, stuck.
• Defensive, harassed, victimized, paranoid, abused, explosive, bullying.
• Thrilled by a desperate adrenaline rush.

To read the rest of this article from Business First of Columbus, see: Leaders who overreact can poison workplace, infect staff http://columbus.bizjournals.com/columbus/stories/2006/10/16/smallb5.html

Over reactors always have excuses for why they must react the way they do.  But remember the fire drill that every public figure, including athletes and celebrities, must learn in order to be followed – keep your head, have fortitude, persevere.

Don’t get sucked into any situation as if it’s life-or-death, no matter how important you’re afraid it is.  Step back, put it in a long-term context that restores your spirit, and start thinking and strategizing.

Sometimes a walk around the block is enough; sometimes you have to talk it out in order to see the big picture; sometimes you simply have to give up fear and control, and just go for it.

The ultimate goal of all the methods is that you rally yourself so you can rally the troops, no matter how bad the situation appears.

An effective attitude begins with, “We can handle this. Here’s my plan.”  Or you first go to the appropriate leaders, develop the best plan you can and then spread it to the troops.

You need a plan, but you don’t need a perfect, 10-year plan.  Don’t become immobilized by over planning.

By the way, “all-staff” meetings carry an underlying message of overreaction – unless there’s been a public disaster and everyone needs to see the leader calmly, energetically and resolutely explaining the plan for dealing with the situation.

Otherwise, have the manager of each team champion the plan with determination.

Practice courage and strength by taking on challenges and risks.  Be capable of rallying yourself from setbacks and handling seemingly overwhelming crises, or let someone else lead in the face of adversity.

There is an upside; leaders can also set the tone for the good.  Like inherited immunity, calm, vigor and stamina are also catching.  When you’re spirited and resolute, you’re testing everyone else.  People who continue overreacting have to be weeded out before they infect your workplace.

Being righteous can blind you to unwanted consequences

Too many people are blindsided because they think that being right is enough.  It isn’t. And righteousness can make you blind to the unwanted consequences you’ll create.

So what should you do when you’re absolutely right about what’s wrong?

Three examples of blinding righteousness:

To read the rest of this article from the East Bay Business Times, see: Being righteous can blind you to unwanted consequences http://eastbay.bizjournals.com/eastbay/stories/2006/11/27/smallb3.html

All three examples had the same underlying pattern: people who were sure they were right and confronted, harassed and bullied other people with their righteousness.  In each case also, the other people pushed back hard, and the righteous person suffered and felt blindsided by unwanted consequences.

Sally was surprised her boss was angry after the grapevine told him what she said behind his back.  After all, Sally knew she was right.  She was also surprised her boss thought she was negative, difficult to work with, didn’t want to plan with her and now had his eyes out for her replacement.

Jane was always surprised when people disliked her.  She couldn’t understand why.  She was only telling the truth.  She was also surprised when Barry’s boss wrote her up as abrasive, abusive, disruptive, bullying and not a team player.

Harry was released that day.  The owner said that although Harry had tremendous promise and had been the spark plug of the project, he wouldn’t allow any employee to take that hostile approach with senior staff.  They’d suffer without him but they’d manage.

Sally, Jane and Harry’s righteousness blinded them to fairly predictable reactions from the people around them and to the importance of acting strategically in making their points.

I’m not saying they should have overlooked what they saw and remained silent.  But being right isn’t enough.

Be strategic in how you go about trying to fix the problem. After you’ve judged what you see, step back and think about the most effective strategy to change the situation without going up in flames.

If you’ve decided that you’re being treated unfairly and the situation won’t be rectified, make your point with good grace and leave, if necessary, with a good referral.  Or choose to go up in flames and be happy with the consequences of your choices.

Good tactics and high standards protect everyone from unprofessional behavior.  You can learn to eliminate the high cost of low attitudes, behavior and performance.

All tactics are situational.  Expert coaching and consulting can help you create and implement a plan that fits you and your organization.

Don't be Blackmailed into Choosing Between Bullies or Your Spouse

Sneaky, manipulative, covert bullies try to force us into difficult, all-or-none choices.  They figure we won’t make the hard choice; we’ll choose them instead.  Don’t accept the choices they present to us. Don’t give them control of how to look at things. For example: Tim’s first wife had died 20 years ago and he’d been happily married to Jennifer for 15 years.  She’d tried to be a good step-mother to Tim’s daughter and son, despite hatred and intense provocation, especially from Tim’s daughter, Coral.

Coral was now 28.  She’d harassed, abused and bullied Jennifer all during her upbringing.  Two years ago she’d even slapped Jennifer in the face.  Coral’s excuse was always that she was still suffering because her mother had died, because Jennifer didn’t give her everything she wanted and because it was Tim’s fault that he wouldn’t defend her.

Actually, Tim had been riddled with guilt and, although he’d pleaded with Coral to be nicer to Jennifer and to himself, he’d never enforced any consequences that mattered to Coral.  In fact, he’d trained Coral to believe that if she was nasty and negative, and threw temper tantrums long enough, he’d relent and give her what she wanted.

Jennifer had always felt like a second-class citizen, lower on Tim’s priority list than Coral.  Tim always excused Coral by saying that she was young and still suffering from her mother’s early death.  He excused his tolerating Coral’s behavior, his not protecting Jennifer by saying that eventually, if he loved and forgave Coral enough, she’d come around.  He didn’t want Coral to feel unloved.

Jennifer thought Tim simply avoided conflict with his daughter because she’d never be reasonable, apologize or compromise.  He gave Coral control because Jennifer was reasonable and understanding, so he could more easily ask her to give in.

Finally Coral had the leverage she wanted.  She gave birth to Tim’s only grandchild.  Then she laid down the law.  He’d have to choose: either her and his grandson or his wife.  If he chose Jennifer, he’d never see his grandson and Coral would bad-mouth him to everyone.  She’d also turn his grandson against him.

There are many other examples in which bullies below the radar try to force these difficult choices on us:

• New husbands or wives who try to force spouses into choosing between them or the kids from a previous marriage.  It’s especially difficult on the parents if the biological kids are going through a troubled time and spreading their unhappiness around.
• Toxic parents who want us to choose between them or our spouse.

In all these examples, a bully presents us with a difficult choice: them or someone else we love.  In all these examples, we know the truth we’ve been trying to avoid acknowledging: someone we love is bullying us.  They’re trying to beat us into submission in order to get what they want.  We also know the difficult truth: if we give in to this blackmail, it’ll never end and the price will keep increasing.

So what can we do?

In all these examples, the same process opens the door to the rich and grand future we yearn for:

1. Accept that we’ll never get what we want if we give in to blackmail. Accept that the blackmailer wants to control our lives – they want to tell us what’s right and what we must do; or else.  Accept that we’ll never change these narcissistic predators by begging, bribery, peace-making, the Golden Rule or unconditional love.  Tim had to accept that although he loved his daughter, he didn’t like her and he dreaded any interaction with her.
2. Decide what behavior we must have and what we will tolerate in our personal space. Forget about the name of the relationship and focus on the behavior. Set high standards for how people have to behave in order to be invited into our space.  What values are more important than which others?  What’s the life we want to live, given the givens that other people try to force on us?
3. See the choice for what it really is.  Tim finally saw that the choice was not between his daughter or his wife; it was between being beaten and controlled by his daughter or his life. In order to have the life he yearned for, he had to choose to be a person worthy of that life.  He had to have the courage of his deepest desires.
4. Protect our personal environment from pollution, even by those we love.  That meant that Tim had to act with courage and determination to defend his personal space from any toxic polluter, even from his daughter and from the weakest, most needy, most cowardly part of him.

By choosing the life he wanted, which he shared with Jennifer, Tim chose the possibility of a wonderful life.  He and Jennifer started doing things they’d always wanted to.  They stopped wasting their time thinking about Coral.  Tim stopped being depressed and riddled with shame and guilt.  They started being happy.

But what about Tim’s broken heart because he couldn’t see his grandson? There’s no way around that.  Tim’s daughter was adamant: she wouldn’t let him see his grandson.  However, we must remember that we can never appease predators and vampires.

But eventually, Coral and her husband divorced and her husband, who had finally seen how Coral operated but was no longer afraid of her, let Tim and Jennifer bond with his grandson.  Eventually Coral needed money and Tim had to decide if he wanted to put her on a pay-for-play plan.  Should he give her a little money each time he and Jennifer saw his grandson?

For some examples of different tactics, see, “How to Stop Bullies in Their Tracks” and “Parenting Bully-Proof Kids,” available fastest from this web site.

Since all tactics depend on the situation, expert coaching by phone or Skype helps.  We can design a plan that fits you and your situation.  And build your will and skill to carry it out effectively.

Stop Bullies Below The Radar

The second edition of “Bullies Below the Radar: Wise Up, Stand Up and Stay Up,” documents the personal journey to courage, strength, determination and skill of Grace, a wife and mother, who finally accepted that she was being controlled and bullied by a stealthy, sneaky manipulative husband. Grace finally accepted that for years:

• She’d lived in a frustrating, hostile marriage, full of drudgery and pain.
• Even though she hadn’t been physically abused or beaten, she’d been worn down and controlled by serving her husband and by arguing that hadn’t improved the relationship.
• She’d suffered watching herself and her children get harassed, manipulated, controlled and bullied.
• Her love, understanding, sweetness and kindness had not changed him.
• His numerous apologies simply kept her coming back, but he won’t change.

Grace discovered that she couldn’t make things better by being a peacemaker.  Tactics like begging, bribery, understanding, endless praise, appeasement, politeness, ‘second chances,’ forgiveness, sympathy and unconditional love, and the Golden Rule usually encourage more harassment, bullying and abuse.  We won’t get the results we want; we won’t stop emotional bullies or physical bullying unless we’re clear about which values are most important to us.

She stopped wallowing in negative self-talk, perfectionism, blame, shame and guilt, which had led her to get discouraged, depressed, despairing and easily defeated.  She’d lost her confidence and self-esteem.

On her journey to taking power, effectively setting boundaries and voting her narcissistic husband off her “Isle of Song,” she learned:

• To recognize the seven warning signs of bullies below the radar, including sneaky patterns of bullying behavior, and the mental, emotional and spiritual costs accepting bullying.
• To go beyond magical thinking to overcome the six most common objections to standing up to bullies.
• To stop using the nine common strategies that fail to stop bullies.
• What to do if at first she didn’t succeed.
• The seven success strategies that will be effective in any bullying situation.
• A seven-step process to plan tactics that will be effective in any particular situation.
• How to protect her personal ecology and create a bully-free future.

Applying these real-world techniques, she got strong, courageous, determined, persevering and flexible in order to stop bullies of all types – controllers, critics, exploders, pushy perfectionists, prying questioners, emotional intimidators, smiling manipulators, relentless arguers and more

Grace learned that, “History is not destiny.”  Using the step-by-step instructions presented here, Grace changed her mind-set and built her courage, character and skill.

My advice: Don't be a victim waiting forever for other people to grow up or change.  Don’t accept bullies’ reasons, justifications and excuses.  Don’t suffer in silence.  Use your own power.  Say “That’s enough!”  Say “No!”

For some examples of different tactics, also see, “How to Stop Bullies in Their Tracks” and “Parenting Bully-Proof Kids,” available fastest from this web site.

Since all tactics depend on the situation, expert coaching by phone or Skype helps.  We can design a plan that fits you and your situation.  And build your will and skill to carry it out effectively.

Stop Bullying: Say Goodbye to Toxic Friends

Sarah has been best friends with Heather for years, but she’s finally realized how much Heather has taken over her life and poisoned it. Sarah feels like Heather has been a toxic polluter in her environment, but she’s afraid that if:

• She didn’t have Heather, she’d be all alone.
• She said goodbye to Heather, Heather would get angry and retaliate with their friends and to Sarah’s family.

What should Sarah do?

Heather has been a sounding board for all Sarah’s decisions.  Heather always knows what Sarah should do to straighten her life out.  Sarah never married because Heather found faults with every guy that Sarah was interested in. Sarah stopped dieting because Heather told her she’d look bad if she was thin.

Sarah doesn’t have much time for herself since she has to be on-call in case Heather needs her.  Heather often has urgent requests for Sarah to do her chores or to meet her.  Sarah’s afraid to disappoint Heather because Heather gets so hurt and makes Sarah pay.

Heather criticizes Sarah relentlessly, spreads lies, rumors and malicious gossip, and gets other people angry at her.  Heather is angry and demanding, and nothing Sarah does is ever right or good enough.  Sarah is always to blame.

Within their circle of friends, Heather always takes center stage and even steals Sarah’s ideas.  Heather doesn’t allow Sarah to be with the others unless Heather is there.  Heather says it wouldn’t be kind, respectful or loving for Sarah to do things behind her back.

Sarah feels like she’s spent her life trying to please Heather and apologize to her and take the blame for everything.  But no matter how nice, kind and loving Sarah’s been, Heather hasn’t given her credit or changed her opinion or behavior.

How do you know your friend is toxic? I’d rephrase that into, “How do you know your friend is not really a friend?”  There are two types of warning signs:

• Your inner warning signs – you feel criticized, used, abused, harassed, unsafe, taken advantage of.  Your kindness, consideration, compromise, appeasement, apologies and efforts to please them are not rewarded by them doing the same for you.  They’re always right; you’re never good enough.  You’re afraid of what they’ll do if you displease them.
• Their external behavior – Their timing, agenda, feelings, desires, needs and wants matter much more than yours do.  If you start talking about your interests or feelings, they’ll rapidly shift the subject to theirs.  They can change the plans or be late but you can’t.  They say nasty things behind your back and justify what they did because they’re sure they’re right.  They make the rules.  If they’re angry over the slightest thing, they can retaliate in what ever outrageous, over-the-top way they want.  Their reasons are right.  It’s your fault and you deserve what you get.  They’re nice to you when they want something, but as soon as they get it, they’re mean and nasty or they put you down because you didn’t do it good enough.  You apologize but they never do.  You have 100% of the responsibility to heal any misunderstandings.

Make a list of behaviors that friends do. When Sarah made the list, she saw that Heather didn’t do these actions.  Since Heather didn’t, then whatever she calls herself or however Sarah thought about her, she’s not really a true friend.  In order to summon the strength, dedication and courage needed to stop bullies, we must see clearly how things really are and also name them accurately.

Can you get them to see they’re toxic and what if they don’t get it? Whenever Sarah asked or begged Heather to stop, Heather’s response for saying and doing such hurtful things was, “’I’m right.  You’re not trying to repress me, are you?”  Heather never thought she was wrong.  She always felt justified and righteous.  Sarah has tried to forgive Heather and to love her unconditionally, but that hasn’t changed Heather’s behavior.  Sarah didn’t think she could ever get Heather to admit how toxic she was.  She knew how quick Heather was to defend herself.  Nevertheless, Sarah tried to explain once more, just to give Heather a chance.  When Sarah brought up the subject, Heather got enraged and attacked Sarah for being a false friend.

Can you say goodbye just because you want to or do you need to be able to prove to them that they’re toxic? You don’t need an outside expert or a survey in order to decide how toxic your friend is (say, on a scale of 1 to 10) in order to give yourself permission to say goodbye to a toxic friend. You don’t need them to agree that they’re toxic.  If your toxic friend doesn’t get it and change their behavior, you can act on your own – just because you want to.  It’s important for you to use your own power to keep your personal environment free from toxic polluters.  Just because you want to is more than enough reason to do what you want.  In order to stop bullying and abuse by toxic people you’ve known for a long time, simply say, “No, that’s enough.”

What can you do if your toxic friend threatens to ruin you? They might tell your secrets or cut you down to everyone you know, including your family.  Of course it can be difficult.  But if you don’t say goodbye now, you’ll just prolong your pain indefinitely, maybe for the rest of your life.

If you don’t resist, you’re training that toxic person to do worse to you whenever they want.  Narcissistic control freaks and boundary pushers are relentless predators.  The only way they’ll stop is when they’re stopped or removed from the environment.

A better question is, “What behavior do you want to allow on your Isle of Song?” Ignore toxic bullies’ reasons, excuses and justifications.  Actions count; not apologies.  It’s your Isle; protect your personal ecology.  Say “goodbye,” no matter who the perpetrator is.

For some examples, see the case studies in “How to Stop Bullies in Their Tracks” and “Parenting Bully-Proof Kids,” available fastest from this web site.

Since all tactics depend on the situation, expert coaching by phone or Skype helps.  We can design a plan that fits you and your situation.  And build your will and skill to carry it out effectively.

To Stop Workplace Bullying, Don't Turn the Other Cheek

Many of us have been taught to ignore putdowns.  It’s considered morally superior to rise above them. That’s a big mistake.  Respond quickly when someone attacks you.

For example, Sybil continually put down her peer, Henry, in private and public.  Each demeaning comment might have been mere insensitivity.  But taken together they represented a hostile pattern.

To read the rest of this article from the Philadelphia Business Journal, see: When insulted by a co-worker, don’t turn the other cheek http://www.bizjournals.com/philadelphia/stories/2008/08/11/smallb3.html

Sybil harassed and abused Henry in meetings, in front of the bosses and in the hallways.  Henry tried to defend himself against her negativity with facts, logic and excuses. But he never mentioned the obvious hostility in her attacks.  His arguments didn’t stop her. He felt defeated and gave into despair.

Their coworkers called Sybil “The Queen of Mean” and tiptoed around her because they were afraid of her retaliation.  With her vicious tongue, she controlled the office.

Henry obsessed on her demeaning comments.  He continually complained to co-workers, family and friends.  Then, he’d be angry at himself for getting enraged.  He wished he could let Sybil’s cracks roll off his back.  He didn’t know how to make her stop bullying.

I convinced Henry he was taking the wrong approach.  He shouldn’t ignore Sybil’s assaults.  By allowing her to continue whacking him verbally, his confidence, self-esteem and credibility were undermined.  His staff saw him as likeable but weak.

Henry had some common, self-imposed rules that keep him from acting:

• “It’s just the way she is.  I should forgive her.  Since I can’t change her, I can’t do anything.”
• “The nicest, most reasonable people should tolerate bad behavior, rather than ask the most difficult, hostile person to change.”
• “If I’m nice and reasonable, people will respect me and change.”
• “If I’m angry, if I can’t think of the perfect, polite way of acting, I shouldn’t do anything.”

Henry believed in the Golden Rule.  His psychological explanations for Sybil’s narcissistic behavior also kept him from acting.  He decided she was simply jealous of him and thought he should forgive her.

I disagree: Just because someone was a victim when they were young or feels hurt now, doesn’t give them a free pass to hurt other people.

The first changes Henry made were internal:

• When he stopped taking the attacks personally, he stopped obsessing and began planning effective responses.
• He acknowledged that he should have responded rapidly to Sybil’s initial attacks. The more he allowed them to pass by unchallenged, the more bold she became.
• He committed to protecting himself.  He’d had enough and it was time to say, “No!” And he promised himself that if his first tactics didn’t succeed, he wouldn’t go back on his commitment. He’d simply try different tactics.

So what did Henry do?  He tried an escalating set of responses, increasing in firmness at each new step.  When he got far enough up the staircase of firmness, Sybil finally showed him what was enough.  She stopped.  The rest of their team now saw Henry as strong and smart.  Their respect for him increased

Don’t be a Henry and ignore insults outwardly, while they tear you up inside.  Don’t be a conflict avoidant manager. Immediately, counter any attacks from the Sybils in your life.  Use Henry’s method of escalating firmness to stop bullies.

Learn what you can do to eliminate the high cost of low attitudes, behavior and performance.

All tactics are situational.  Expert coaching and consulting can help you create and implement a plan that fits you and your organization.

Best Methods to Stop Bullying in Schools

The principal and teachers at Sheila’s school were proud of their efforts to stop bullies.  They had a team, including a psychologist, to deal fairly with students accused of bullying. They were certain that:

1. Students became bullies because they’d been bullied at home.
2. Bullies had low self-esteem and weren’t aware of other ways of making friends.
3. Bullying was in retaliation for bad treatment and that if provocation decreased, so would bullying.
4. If other students stopped hurting the feelings of bullies, bullying would eventually stop.
5. Since bullying was not the fault of one person, negotiation and mediation, would eventually stop bullying.
6. The best way to stop bullying was through forgiveness, sympathy, compassion, understanding, education and compromise.

These educators were not going to let those poor, damaged kids who’d turned to bullying be harassed, taunted or abused, verbally or emotionally, or through unjust accusations.

What’s wrong with this picture?

For example, when Sheila finally had enough and complained that a clique of mean girls made disparaging remarks about her weight, hair, pimples and un-cool clothes, her teacher asked for proof.  Sheila could only offer her word against the girls who denied being mean to her.

Since there was no proof, and the accused clique was composed of popular girls, Sheila’s teacher told her that she didn’t believe those girls would act so mean and Sheila better watch her false accusations.  The teacher said that Sheila was probably jealous and maybe she should dress better, lose weight, make friends and avoid antagonizing the popular girls.

Sheila’s mother met with the teacher, principal and school psychologist.  They assured her that there was no evidence for Sheila’s accusations.  Then they asked many questions about Sheila’s home life and psychological state.  Maybe Sheila was going through something difficult at home.  Or maybe she was simply jealous and suffering from some teenage turmoil because she didn’t fit in.

They suggested that Sheila try to make friends with the popular girls – be nice to them, ask them what upset them and try to change that, give them friendship offerings, open her heart to them or turn the other cheek if she was misunderstanding what they said to her.  Maybe Sheila was simply too sensitive to the way high school girls naturally were.

They told accused clique of girls that Sheila had complained about them and encouraged them to be nice to her, despite her complaint.

Having been forewarned and directed at Sheila, but having no consequences to make them stop bullying, the accused girls escalated their attacks and got sneakier.  Sheila was subjected to daily barrages of hostility, venom and meanness.  When nothing happened to the clique, they got bolder and eventually beat Sheila up in the bathroom.

Unfortunately for them, a teacher happened to be in one of the stalls and heard the whole scene.

The school officials now initiated their program to stop bullies.

• They investigated to find out what Sheila had done to provoke the attack.
• They told Sheila’s parents to trust them.  They were working on the problem, but because of confidentiality issues, they couldn’t share what they were doing.
• They encouraged Sheila’s parents not to talk with the parents of the clique girls.
• They encouraged Sheila’s parents not to go to the media or to a lawyer.
• They assured Sheila’s parents that the quieter the issue was kept, the more likely there would be a rapid resolution to the situation.

The principal and therapist had Sheila meet with the girls to mediate the situation by themselves.  They told the girls that they thought the students could solve the hostility on their own and that Sheila was willing to compromise with them.

At that meeting, the girls pinched Sheila, punched her, pulled her hair and threatened her with worse after school.  Then they told the principal and therapist that they’d apologized and promised not to do anything if Sheila would treat them nicer, but that Sheila had called them names, insulted them and refused to compromise.

Over the next six months, the attacks on Sheila increased, and the principal and his staff kept trying to educate the bullies.  Subjected to repeated teasing, taunting, harassment and physical abuse during this time, Sheila’s inner demons emerged, she gained more weight, became morose and depressed, and often had suicidal thoughts.  Her confidence, self-esteem and grades plummeted.  She even went through a period of guilt, thinking that the way the girls treated her was, indeed, her fault.

It took a lot to overcome her sense of despair and defeat, activate her fighting spirit and help her recover a sense of purpose, determination and hope.

By the way, the truth of Sheila’s accusations was later verified because one of her narcissistic persecutors had proudly used her phone to record most of the attacks.

There were many early warning signs that could have alerted Sheila’s parents that school officials would do nothing to stop the bullying. There were:

• No school-wide program including parents to stop bullies.
• No training for teachers, administrators and other personnel (janitors and bus drivers) to recognize the early warning signs of overt, covert, verbal, emotional, physical and cyberbullying.
• No effort to monitor areas of the school where most bullying occurs.
• No proactive effort on the principal or teacher’s parts to look for bullying.
• No effort to gather proof before it dropped unexpectedly into their laps.
• No effort to keep Sheila’s complaint confidential.

I could say a lot about specific steps that the principal, teachers and therapist could and should have taken to protect Sheila.  But they were the kind of do-nothing administrators who eventually make the headlines.

However, for this article let’s focus on the assumptions these educators had that assured that they wouldn’t consider protecting Sheila effectively.

1. There are the ones listed at the beginning of this article.
2. These supposedly responsible authorities cared more about understanding, educating and forgiving the bullies than about protecting their target or about creating a safe environment at their school.
3. They thought that the feelings and confidentiality of the bullies were more important than Sheila’s pain.
4. They were willing to sacrifice Sheila for the sake of education and therapy on the bullies.

Almost every student at the school knew what was happening and recognized the accepted culture of bullying.  That’s why there were no witnesses; the students knew better than to risk their necks when they wouldn’t be protected by the adults.

As is usually the case, in a school in which bullies are not stopped, Sheila’s treatment was not an isolated case.  When Sheila’s parents made her situation public, many other parents came forward with reports of how their children had been bullied by other students and how the administrators had not protected them.  Even after many other cases surfaced, the principal and his staff maintained the same approach.

Only the results of extensive media publicity, a court case and the intervention of a district administrator changed the situation.  Actually, more publicity resulted in a faster resolution of the situation.

Obviously, I don’t think that education, compassion and therapy are the best methods of stopping bullying.  The best method is to stop the behavior:

1. Create an atmosphere in which bullying is not tolerated.
2. Remove bullies.
3. Protect targets; don’t convert them into victims.
4. Encourage witness to come forward, not to become bystanders.

Then we’ll see which bullies respond to education, compassion and therapy.

I won’t sacrifice the targets for the sake of the bullies.

For some examples, see the case studies in “How to Stop Bullies in Their Tracks” and “Parenting Bully-Proof Kids,” available fastest from this web site.

Since all tactics depend on the situation, expert coaching by phone or Skype helps.  We can design a plan that fits you and your situation.  And build your will and skill to carry it out effectively.

Catering to a few troublesome workers can backfire

It’s natural to respond to employees going through personal crises or enjoying tumultuous events, such as marriages and births. But have you volunteered to serve as therapist to some of your most troubled employees?  If so, have you asked the rest of your staff if they like your new role?

For example, Joe spent much of each day talking with people on his large team about their personal problems.  He thought his tender ministrations could turn anyone into a stellar performer.

To read the rest of this article from the Denver Business Journal, see: Catering to a few troublesome workers can backfire http://www.bizjournals.com/denver/stories/2008/04/14/smallb3.html

Joe was proud that he was a caring, people-person; a friend.  He wasn’t an insensitive, bullying, abusive, slave driver.  He wanted his team to be a family.  He expected success as a result of his people-centered approach.

However, I saw that it was the same few unprofessional performers who always needed Joe’s support and care.  For example:

• Jane lacked emotional control and blew up if she was ever asked to meet deadlines.
• Chuck always made sarcastic, personal comments about anyone who performed well.
• Bob was a negative, hostile, controlling and defensive bully.
• Joan was a smiling, manipulative, gossiping, backbiting rumor monger.

These four had chronic problems that spread their unprofessional behavior and prevented high-performance.  They weren’t solid performers who maintained their professional demeanor and productivity despite being distracted by joyous events or suffering from personal turmoil.

Joe had created a culture of entitlement.  He had to micro-manage them for them to be even a little productive.

Most of the solid performers still on Joe’s staff were looking to leave.  They felt harassed, stressed, abused and abandoned while he was doing therapy on those four underperforming employees.  Joe’s peers thought he should be reprimanded because his department was a bottle-neck.

Joe finally saw his problem and moved to fix it.  Over time, through evaluations for both productivity and behavior, he held everyone on his team accountable.  Despite the chance Joe offered them, three of the needy people did not begin to produce better or stop infecting the rest of the team.  They continued to drag down the behavior and performance standards of the team.

Typically, when people have been given many special privileges, they sue when they stop getting catered to.

However, in this case, Joe got some gifts; one of the people needed the job and started performing, two left of their own accord because the environment had “turned hostile,” and only one had to be terminated.  That person sued because of Joe’s “harassment.” But Joe had acted and documented appropriately and was vindicated.

Joe is unusual.  Most rescuing meddlers don’t change.  They’re addicted to the meddling role.  Similarly, most passive-aggressive or conflict-avoidant managers don’t change.

Re-read your job description: It probably doesn’t ask you to victimize most of your staff by catering to the emotional and psychological needs of a few people in the workplace.

Remember what Mr. Spock, from the original Star Trek, said, “Don’t sacrifice the many for the sake of the few.”  Mr. Spock was always right.

Learn what you can do to eliminate the high cost of low attitudes, behavior and performance.

All tactics are situational.  Expert coaching and consulting can help you create and implement a plan that fits you and your organization.

Don't let turf controllers undercut authority behind the scenes

We all know micro-managers who need to back off.  But just as often, I see employees who refuse to accept accountability and supervision.  They want absolute control of their turf and will resist, sabotage and badmouth any supervisor who wants to integrate them into an effective team. For example, Rita, a high-ranking professional, goes over Tom, her direct supervisor, to complain to a senior manager that Tom is micromanaging and wasting her time, so she can’t complete her tasks.  Rita also complains that Tom doesn’t inform her of meetings, springs deadlines on her without warning and talks down to her.

To read the rest of this article from the Memphis Business Journal, see: Don’t let turf controllers undercut authority behind the scenes http://www.bizjournals.com/memphis/stories/2008/09/29/smallb2.html

We found that Rita simply didn’t want any oversight.  There were records of calls and e-mails documenting timely announcements of meetings, requests for her to attend meetings, and clarity in expressing tasks and timelines that she pretended she didn’t know about.  She also hadn’t return calls so she could say later that she misunderstood assignments and timelines, had good-sounding excuses to avoid meetings where she’d have to report progress and had never brought her issues to Tom.  Instead, she had badmouthed him behind his back to other managers and employees.

She sabotaged, harassed, bullied and abused him behind his back.  She tried to form a clique to disparage and undermine him with her constant negativity.

What could Tom do?

• Realize he was in a battle with a person who was out to be her own boss by undercutting his authority.  Every attempt he’d made to accommodate Rita was met with more demands from her to be in total control of her own work.  She didn’t want to report to him or the team.  He’ll never make her happy.
• Document every request to her and every action plan developed by the team.
• Shine a light on her bullying behavior to the team and especially to the senior manager.
• Express his dissatisfaction with Rita’s performance and behavior in writing in order to counterbalance her complaints.
• Ask the senior manager not to listen to Rita in secret, but to bounce her complaints back to him or to hold meetings with both Rita and Tom together to discuss both their complaints.and-say-no/

What should the senior manager do?

Call Ben to learn what you can do to eliminate the high cost of turf controllers’ low attitudes.  All tactics are situational.  Expert coaching and consulting can help you create and implement a plan that fits you and your organization.

Do Our Teenagers Have a Right to Privacy?

I attended a wonderful presentation on cyberbullying and sexting by an officer from a local police department.  The question came up about spying on our teenagers’ phones and computers: “Do our teenagers have a right to privacy?”  That was followed by the question: “If we spy on our teens, how can they consider us friends?  They’ll never open up to us.  Won’t that thwart our efforts?” Let’s distinguish between two types of threats to our teenagers:

1. Adult predators who lure them and groom them – whether to exploit them or to gain personal, family information to use against their parents.
2. Other teens who will slam them, cyberbully them and share sexted pictures.

Although most parents worry about the first situation, most kids worry about the second or will blow it off as “Drama.”  But the answer is the same in either case.

My answers to the big questions about privacy are essentially the same as that officer’s:

• Teenagers have no privacy.  I want us to know what our kids are doing so we can help them.  We’ve been there and done that and have more wisdom, even though they don’t think so.  If we don’t have wisdom, we should make learning a first priority.
• As long as they’re dependent on us and we’re responsible for them, we must know.  They may be more technically savvy but we can learn enough.  That’s what our friends are for.
• There are values more important than that they like us.  Some of these are that we protect them (even from themselves) as best we can and that they know there are limitations and boundaries they must obey.  Of course, I hope they understand.  But even if they don’t understand – especially when they think it’s not fair or they can take care of themselves – those are the “house rules.”

We hope that much of this can be preventative.  Wouldn’t we like to stop our daughter before she sends a nude photo to a boyfriend?  We can say, “How many of your friends’ parents are still with the boyfriends they loved forever way back in middle and high school?”  How many of your friends’ parents were viciously attacked by their ex’s when they broke up?  How many of your friends’ parents were harassed, taunted, bullied, abused and mobbed by people they used to be friends with?

Wouldn’t we like to know if our kids are being pressured to be bystanders instead of witnesses? Or if they know there’s mobbing and they’re being tempted or pressured to pile on?

In addition, of course, we can be alert to the first signs of cyberbullying.  Have they withdrawn or stopped eating, being with friends, or wanting to go to school?  Have they become emotionally labile (mood swings, happy, crying, excited, depressed, angry, hysterical all in 10 seconds)?  Do they engage in negative self-talk and put-downs?  Do they lack self-confidence and self-esteem?  Are they changing everything in order to get friends or please boy or girlfriends?  Are they anxious, stressed, not sleeping?

When they accuse us of not trusting them, we already know the answers:

• It’s not about trust; it’s about experience, wisdom and safety.
• They’ve hidden, lied and deceived us before and will do so again.  Of course we don’t trust them, just like our parents shouldn’t have trusted us.
• It’s about which risks we’ll allow them to take and which we won’t.

When they insist that they’re old enough to make their own decisions, we also know the answer to that: “When you’re capable of supporting yourself and living independently, then you’re old enough to be responsible for yourself.

As for their opening up because we’re their friends; how many of us opened up to our parents – or would have if they tried to be our friends?  We thought we could or had to solve things on our own or we knew better than to open up.

Whether we physically check phone and computer logs or we also use spyware, we must take the initiative.  If they don’t like it, they don’t need a phone.  Also, we should take steps to find out about their friends and what their friends’ parents allow or encourage.

Unfortunately, too many examples can be found in the headlines of what happen when parents don’t know what their teens are doing.

I’m not suggesting we become the thought-police or “Big Brother.”  There’s no need to go overboard.

How many cyberbullying-caused suicides does it take before we start acting like responsible parents and ferret out what’s going on?  We can’t force reluctant principals to act unless we know what’s going on.  We can’t get law enforcement to act unless we know what’s going on.

You might also check the Verizon cyberbullying site for more information: Verizon Expert Panel, #1, “Understanding and Preventing Cyberbullying:” http://www.youtube.com/watch?v=OeXCT8I4uFU&feature=relmfu

Verizon Expert Panel, #2, “When does rude cross the line, online:” http://www.youtube.com/watch?v=dzuguaf-hlU&feature=channel_video_title

Verizon Expert Panel, #3, “Is your child being cyberbullied?” http://www.youtube.com/watch?v=PZKNgh3_ZjA&feature=relmfu

Expert coaching by phone or Skype helps.  We can design a plan that fits you and your situation.  And build your will and skill to carry it out effectively.

Stop Bullies: Make Some People Uncomfortable, Upset, Angry

Many children are raised with a set of rules such as: “Don’t make anyone uncomfortable.  Don’t hurt people’s feelings.  Don’t upset anyone.  Don’t be disagreeable.  Don’t argue.  Be polite.  Be nice.  Follow the Golden Rule.  Make everyone like you.”  But those are not effective rules for adults in the real-world. Of course, we know why we teach children those values.  Who wants to raise hostile, nasty, argumentative, vicious, abusive bullies?

I’m not encouraging bullies to be nastier.  I’m talking with nice, decent adults who are being harassed, tormented, controlled, abused and bullied, and yet who hesitate to speak up or to protect and defend themselves effectively because they don’t want to break those childhood rules.

Mary is a typical example.  She held her tongue in public when her toxic mother abused her.  She held her tongue when relatives criticized, mocked and demeaned her.  She held her tongue when friends told her what she should do to be the good friend they wanted.

She held her tongue but she built up huge resentment that eventually exploded.

With friends and a few relatives, either she’d get in a fight so she could be righteously angry, blame them and never talk to them again or she’d nurse a cold fury until she felt justified in simply cutting them off completely without explanation.

With her parents, she’d explode and tell them off.  Then she’d feel guilty for being so mean and she’d come back groveling and apologizing.  Nevertheless, she still felt she was the one who’d been wronged and she resented the price her toxic parents made her pay for forgiving her outburst.

With strangers, she sat quietly and never shared what she thought or what she was interested in.  She didn’t want to make them uncomfortable and she was afraid of hurting their feelings or raising a subject that would be contentious.  Most people thought she wasn’t very bright.

Mary was also a master of self-bullying. She’d flagellate herself with self-doubt and self-questioning.  She’d obsess on every slight taken or given and always end up blaming herself.  And she’d judge herself as guilty, no matter what they’d done to her.  She was never perfect.  Her anxiety, stress and negative self-talk led to sleeplessness, loss of confidence and self-esteem, and to depression.

Mary had two underlying and interlocking problems:

1. The set of rules that made “not upsetting people” her most important value, no matter what.
2. Having only all-or-none responses of holding back totally or exploding.  In a sense, she could remain at zero mph or she could go 100 mph, but she didn’t know how to go 30-60 mph.

The solution to the first problem required that Mary examine, as an adult, the rules she’d accepted all-or-none when she was a child.  Children do think in black-or-white but adults have more experience and wisdom.  Mary could see the kernel of value in her old rules, even though her parents had used them to control her all her life.

But as an adult, she could see where those rules were insufficient and what changes were necessary:

• She felt the pain of all the times she’d made those rules the most important ones instead of protecting herself.  She could now see situations in which speaking up or pushing back verbally in order to defend herself were more important values.
• She could see the difference between people sharing their tastes and opinions, versus having an angry exchange with someone trying to convert her to their “absolutely right” way of seeing things.
• She could also see which subjects she simply didn’t want to discuss with which people.
• One of the most compelling moments was when she saw which people she did want to disagree with, whether or not they were uncomfortable or had hurt feelings, because to be “nice” to them would have violated her most important values.  In fact, she reached a point where making a few people, like her toxic mother, uncomfortable or angry was a sign that Mary was on the right track.

She changed her old, out-dated and ineffective beliefs to new, effective ones, encapsulated in the phrase, “Not hurting people’s feelings is a much lower priority than protecting myself or being myself.  I’ll speak what I think and say what I want in the nicest, firmest way and if they don’t like it, it’s their problem.  That way I’ll test whether I want to allow them to be on my Isle of Song.”

That simple change gave her a rush of peace, freedom and energy.  She felt powerful enough to create the life she wanted, which was more important that not making anyone uncomfortable.  She now had the will and determination to learn how to be skillful in protecting herself.

How she learned to respond clearly, simply, kindly and firmly from 30-60 mph will be the subject of another article.

Expert coaching by phone or Skype helps.  We can design a plan that fits you and your situation.  And build your will and skill to carry it out effectively.

How to Know if You're Bullied and Abused

Many coaching clients call me saying, “Since he didn’t beat me physically, I didn’t realize I was being bullied and abused.  At least, not until I read your articles.  Is it too late for me?  Can you help me?”  Of course, since you’ve made it this far, it’s not too late, although it may take a lot of effort. But let’s look at what’s behind the idea that we don’t know if we’re being bullied and abused unless we’re being physically beaten.

Using some typical early warning signs, we might recognize controlling husbands or wives even if they don’t hit:

1. He changed from charming to controlling, sometimes step by step.
2. They make the rules; they control everything.  You feel emotionally blackmailed, intimidated and drained.
3. Their standards rule – your “no” isn’t accepted as “no.”
4. They isolate you.
5. They control you with their disapproval, name-calling, putdowns, demeaning, blame, shame and guilt-trips.
6. They don’t take your kindness, compassion and sympathy as a reason to stop.  They take your passivity as an invitation to bully you more.

It’s the same at work, at school and in romance.

Or we might recognize the seven warning signs of bullying, controlling narcissists:

1. They think they know best about everything.
2. Their excitement is contagious and sweeps you along.
3. They think they don’t have anything to learn.
4. They’re more important than you are.
5. They think their rules should rule.
6. Everyone is a pawn in their game.
7. They think their excuses should excuse them.

Indeed, many women allow themselves to be bullied repeatedly because they don’t recognize and label the control and abuse as “bullying.”

The underlying problem for people who don’t know if they’re being bullied or abused is that when we use a definition or standard that’s on the outside of us the definition doesn’t include all situations or the standards aren’t relevant to us or we’re never certain if our judgment is accurate.  Using an arbitrary, external standard is like using a quick quiz of twenty questions in a magazine to see if we’re bullied, abused, in love, truly compatible, a good person, likely to succeed…or anything else.  External standards aren’t the right place to look.

The hidden assumptions behind that way of thinking are that:

1. Outside standards and definitions are crucial.  We depend on other people, maybe so-called experts, to tell us what’s right and normal and true.
2. We can’t act until we’re sure that we or they are in some category as defined by those external standards.  That is, unless we’re sure the other person is a bully we’re not allowed to act.  Or we can’t act until we’ve tried everything to help them change.  Or until we’re sure it’s not our fault, we don’t deserve the treatment, it’s his fault and we’re victims we shouldn’t act.

Both of those assumptions are wrong.  Yet both of those assumptions are why people allow themselves to stay in very painful situations year after year, even as their self-confidence and self-esteem diminish.

A better test To decide whether we should act or not, instead of the external standards and definitions, use an internal test.  We can simply ask ourselves, “Am I in pain?  Do I want to be treated this way?”

Notice that these questions are about us; about how much things hurt, about our desire to get away from the pain, about what we’ll allow in our personal space.  We don’t need some external standards of right or wrong, normal or abnormal.  We don’t need the self-doubt, self-questioning and negative self-talk that come from asking questions like, “Is it my fault?  What have I done wrong?  Do I deserve this?  Is this the way it’s supposed to be?”

Simply start by saying, “Ouch.  Cut it out.  Act better or you’re gone.  I don’t care what your reasons, justifications or excuses are; act nicer or I’m gone.”

Then, we become the standard.  If we’re being taunted, teased, harassed, bullied and abused verbally, mentally and emotionally, and we don’t like it, that’s more than enough reason to get away.  It’s that simple.  We create distance, not because of some external standards, but because we want to.  That’s more than enough reason.

Every one of the people who wrote or called for coaching was immediately able to answer the questions about how the treatment felt.  When they recognized and accepted their pain as important and sufficient, they wanted to resist.  They immediately were angry and determined to get away.  Their spirits rose.  They felt strong and courageous.  Good for them.

When they learned effective skills and techniques, they could resist successfully.  Since all tactics are situational and the abuse has usually gone on for a long time, you’ll probably need expert coaching.  We’ll have to go into the details of specific situations in order to design tactics that fit you and the other people involved.

“How to Stop Bullies in Their Tracks” has many examples of adults in very difficult situations taking command of themselves and succeeding.  For personalized coaching call me at 877-8Bullies (877-828-5543).

Negative, Bullying Self-Talk Will Destroy Your Spirit

Negative, bullying, abusive self-talk can corrode your spirit, sap your strength, ruin your focus and destroy your courage.  Looking at yourself with hostile eyes and talking to yourself with that old critical, perfectionistic, never-pleased voice can be demoralizing and debilitating.  Constant repetition of all your imperfections, mistakes, faults, failures and character flaws can lead you down the path toward isolation, depression and suicide.  Don’t believe it? Think of some examples of relentless self-bullying:

• The abused wife who accepts her husband’s excuses and justifications that his verbal or physical beatings are her fault. She’s to blame for his failures; she’s never good enough.  If only she were adequate, he wouldn’t be so nasty, vicious and violent.  If she talks to herself with his voice, she’ll never leave.  If she accepts the guilt and shame she’ll keep trying to please him, but she’ll never succeed.  She convinces herself she’ll never make it on her own so she stays and endures more brutality.
• The kids bullied at school who tell themselves that they’ll never be good enough, smart enough, pretty enough, successful enough or loved. They think it’s their fault they get harassed, teased, taunted and emotionally and physically bullied.  They give in to bullies.  If their nagging, hostile, abusive voices convince them that there’s no hope for a better future, they become the next Phoebe Prince, Tyler Clementi or other young suicides.
• The people harassed at work who’re told they’re dumb, ugly, the wrong color, religion, nationality, gender or sexual orientation. They’re made the butt of jokes and threats; their work ideas are stolen; they’re belittled, ostracized, shamed and passed over for promotions.  If their self-critical voices convince them to give up, their spirits will die.  They won’t be able to summon the will, determination or perseverance to fight back.  They’ll feel overwhelmed and unable to learn the skills they need to protect and defend themselves.
• The kids who think the deck is stacked against them. Their parents have treated them badly or one or both have blamed or abandoned them.  If they convince themselves they’re stupid and not loveable, they’ll give up.  They’ll accept bullying; their own and from other kids.  They shuffle through life, putting themselves down, defeating their efforts before they’ve really begun.  They lose their fighting spirits; the spirit that will struggle against the conditions and vicissitudes of life in order to make great lives for themselves.

Kids who’ve turned off their engines look and act dull and listless; as if they’ve given up already.  You can almost hear their constant inner, self-dialogue.  They’re so distracted by the destructive IMAX Theater in their minds that they can’t pay attention to what’s happening around them.  Their attention is captured by all the putdowns and listing of all their failures, the magnifying of the problems they face, the making of insurmountable mountains out of molehills, the diminishing of each skill or success, the magnifying of each imperfection.  They’re not resilient; the smallest adversity defeats them.  Happiness is fleeting; bitterness and depression is their lot.  Anything good they get is never enough, never satisfying, never brings joy.

Alternatively, they use their engines, often ferociously, to blame their parents and try to beat them into submission, to extract material possessions and guilt, to vent their hatred of themselves and the world onto their parents or onto the one parent who stays and tries to help them.  They bite every hand that’s offered to them.  They fight against teachers and against learning a skill that might make them financially and physically independent.  They explode with sarcasm and rage in response to the slightest nudging.  What a waste.

All the help offered them seems to bounce off.  They won’t accept what’s offered because that hyper-critical, judgmental voice knows better.

They have no inner strength, courage, determination, perseverance and resilience.  They feel helpless and that their situation is hopeless.  They may go down the path to being victims for life.  Their self-confidence and self-esteem may be destroyed.  Anxiety, stress, guilt, negativity and self-mutilation may be stimulated.  They move easily toward isolation, depression and suicide.  Nothing will help them until they turn their engines on again.

Compare them to the kids with great engines; always active and alert, always wanting to learn, willing to face and overcome challenges, seeking risk and reward, capable of overcoming adversity.  They have tremendous drive to live and to succeed.

These spirited kids with great engines can tax your patience almost beyond its limits, but the reward is so apparent.  They’ll make something wonderful of their lives.  They won’t give up.  They won’t be defeated by defeats.

Our job as parents with these spirited kids is clear: help them develop great steering wheels so they can direct themselves to fulfill the promise of their great engines in worthy endeavors.  Whatever direction they travel, they’ll go with passion, intensity and joy.  They’ll overcome setbacks by continuing on with renewed effort.  As Coach John Wooden said, “Hustle can make up for a lot of mistakes.”

There is no formula to save kids who turn off their engines.  Even when you know every detail of their history, there is no formula.  There’s only the continued presenting to them of encouragement and opportunity.  Sometimes a mentor or coach is crucial, sometimes a small success that’s a surprise, sometimes an example of someone else’s life will catch their attention.

We know that attempts to improve their steering wheel won’t help.  No lectures about being better, kinder, gentler people will help.  The beginning of a new life for them is the miracle of starting their engines.  Then they grab opportunities for themselves.  Then we can help them with their steering wheels.

Mom Demands Daughter's Safety from Bully

Theresa Marchetta, Investigative Reporter for Denver ABC-TV station, KMGH-TV reports on the response of the principal of Roxborough Intermediate School, Douglas County, Colorado to a serious case of bullying. “Irene Rockwell reports that her 6th grade daughter, who had been a peer mentor, choir member, A+ student and student body representative, was made to sit in the hallway so she could hear the lessons while the bully was allowed to remain in the classroom.”

“That was four months ago and until the investigative broadcast, nothing was done to remove the bully from school even though there were many further incidents.”

“The Rockwells said they were in constant contact with Ashley’s teacher, school principal Rick Kendall and other school officials, as the bullying continued.  Yet all along, the Rockwells said Kendall allowed the bully to remain in the same class with Ashley.”

"[Ashley] was sitting outside her class for almost 30 percent of the day hearing instruction because she could not sit in class without being tormented and harassed by this kid," Rockwell said.

“Rockwell read the instructions her daughters received from the school, Ashley and Victoria will sit on the north side of the cafeteria and will sit so she is facing the north wall."

“Soon, Rockwell said, the situation escalated from verbal assaults to physical threats.  My husband and I talked about it and quickly decided we'd be calling the police the next day, Rockwell said.”

If you find this hard to believe, see the video and read the article.  Of course, when principals like Mr. Kendall don’t stop bullies, the bullying and violence increases.

Obviously the principal has not resolved the situation effectively.  Why does the target have to be the one to make all the adjustments and the bully get away with the harassment, taunting, abuse and bullying?

The Rockwells will have to work hard to keep their daughter’s spirits up.  Principal Kendall’s approach makes the targeted children feel helpless and that their situation is hopeless.  It starts them down the path to being victims for life.  It destroys self-confidence and self-esteem.  It stimulates anxiety, stress, guilt, negativity and self-mutilation.  It starts children toward isolation, depression and suicide.

Whatever Mr. Kendall’s reasons, excuses and justifications, would you want to pay him to be responsible for your child’s safety?  I wouldn’t.

Oh yes.  Remember that the Colorado legislature is now considering a bill to raise public and private funds to educate teachers in how to stop bullies and bullying.  I strongly support the measure, but it’s a drop in the bucket.  It doesn’t require principals like Mr. Kendall and school district administrators to stop bullies.  And there are no penalties for principals like Mr. Kendall who allow bullies to continue attacking our children.

If your children are the targets of bullies and school officials who aren’t protecting them, you need to take charge.  With expert coaching and consulting, we can become strong and skilled enough to overcome principals and other officials who won’t do what’s right.  We can plan tactics that are appropriate to us and to the situation.

“How to Stop Bullies in Their Tracks” and “Parenting Bully-Proof Kids,” have many examples of children and adults commanding themselves and then stopping bullies.  For more personalized coaching call me at 877-8Bullies (877-828-5543).

Are Relentless School Bullies Stopped by Mediation?

I’ve often seen principals, guidance counselors, teachers and district administrators recommend mediation even for relentless school bullies and their targets, even after the bully has taunted, teased, harassed and abused the target for months and the school officials haven’t changed the bully’s behavior by asking, encouraging, begging and bribing the bully. In these situations, the principals finally give up and throw the burden back on the defenseless targets by saying that the kids have to work things out on their own.  In these circumstances, this recommendation is a cowardly abdication of adult responsibility and authority, and it’s totally wrong.

Of course mediation and the weight of peer opinion and condemnation can be effective in some cases.  For example, in situations in which two kids got into it with one time, it’s possible to bring them together and build a bridge of civility and even respect.

But in recommending one-to-one mediation when the school officials have already failed, the officials have taken the third step in converting your targeted child into a victim:

1. The first step was in not protecting the target, in not removing the bully, in not having consequences for the bully and his family the next time the bullying occurred, in not kicking the bully out of school.
2. The second step in converting targets into victims is usually taken in cases where the principal, teachers, counselors and school district administrators have been unable to rehabilitate the bully through asking, teaching, begging and bribing the bully.  They make the target pay the price by removing him from the classroom or by simply looking the other way when the bully acts and then stonewalling and lying to the target’s parents.  They hope the target will be less stubborn than the bully and will agree to suffer in silence.  However, when the bully realizes that he has power, he usually increases his violence because no adult is making him stop bullying and other kids are afraid of him because he can get away with doing what he wants.
3. The third step that uncaring, lazy, weak, inept or cowardly principals take is when they blame the target.  They say, “You must be doing something wrong because the bully’s still picking on you.  Therefore, if you get together and apologize and promise to do whatever the bully wants, he won’t have a good reason to abuse you.  If you can’t make him change, it’s your fault.”  They call that “Mediation.”  That kind of mediation assumes that the target did something wrong, that the bully has good reason to be angry and abusive, and that the bully will stop when the target grovels.  That form of mediation completely ignores the truth that relentless bullies are predators. For whatever reasons – their own pain, their drive for power and position – they will keep bullying until they’re actually stopped.

This approach makes the targeted children feel helpless and that their situation is hopeless.  They’ll be victims for life.  It destroys self-confidence and self-esteem.  It stimulates anxiety, stress, guilt, negativity and self-mutilation.  It starts children down the path toward isolation, depression and suicide. Parents, when principals have gone on weeks and months making excuses why they allow the bullying to continue, they’re telling you that you’re on your own.

• They won’t stop the bully; they’ll look the other way.  They’ll let your child sink or swim on his own in the shark-infested waters of the playground, cafeteria, lockers, hallways, bathroom or bus.
• They don’t care about your child’s feelings or problems.  They either care about the bully’s feelings more or they simply don’t want to deal with a difficult problem.  Don’t let your child entertain self-doubt or negativity.  Don’t give in to stress, anxiety, hopelessness or depression.  Don’t go down that path to helplessness and suicide.  Keep your child’s confidence and self-esteem high.  You and your child can stay strong and courageous; you can stop the bully.
• Encourage your child to maintain his inner strength and move up a staircase of increasing firmness to try to get the bully to look for easier prey.  All tactics depend on the situation, but there are some general guidelines.
  • At the bottom of the staircase we try peaceful, friendly methods.  We ignore it, we say ouch, we ask the bully to stop, we try to deflect it with jokes, we avoid contact.  If that stops the bully, your child wasn’t really dealing with a relentless bully.  If the bully doesn’t stop, if the violence continues, we need to teach our children to push back verbally.
  • If verbal methods don’t stop the bully and the school officials won’t stop the bullying, especially with younger kids, when it’s one-to-one and the kids are the same size, your child must be prepared to beat up the bully, if possible.  Prepare your child with martial arts training.  Of course you must be aware that the older a bully is, the more likely he is to be carrying a weapon.  I’m going to this level because you’ve already failed using every peaceful means you can.
  • I’m assuming that the principal and district administrators have not stopped the bullying while you’ve been talking to them and your child has slowly gone up the staircase.  Of course, when your child hits back those cowardly principals will attack your child because, they’ll say, “We don’t condone violence,” even though they permitted the bully to be violent for months.  And usually, they permitted his friends to pile on by attacking your child verbally and physically or through cyberbullying.  They’ll suspend your child for fighting back.  Arrange for your child to be prepared and happy.  Go to Disney World as if you won the Super Bowl.  If the bullying stops because your child is ready to fight again, it’s worth the trip.
• Since you won’t have legal redress – principals can’t be fired if they don’t stop bullies – your only alternative is plenty of bad publicity.  You’ll need a lawyer and the ear of sympathetic reporters.  Get your documentation together and make it public; minutes of all the meetings with the principal, emails and letters received by the principal expressing your concerns for your child’s safety and containing the minutes of the meetings.  Look for a reporter or station manager who was bullied and not protected when he or she was a child.  They might champion your cause.
• The most important consideration is your child.  Eventually, you want your child to get a good education.  You must increase his strength, courage, character and will.  You want him grow up to look back at the bully and the authorities who didn’t protect him as insignificant.  They were speed bumps in his life that he’s overcome and doesn’t even think about now because his life is so wonderful.  That may mean that you remove your child from the care of school officials who don’t care about his physical, mental and emotional well-being and safety.

By the time the principal suggests mediation, you know you’ve given them too much time and trust.  You’ve been in an adversarial relationship and you didn’t recognize it.  Now you know.  Act wisely and tactically.

If your children are the targets of bullies and school officials who aren’t protecting them, you need to take charge.  With expert coaching and consulting, we can become strong and skilled enough to overcome principals and other officials who won’t do what’s right.  We can plan tactics that are appropriate to us and to the situation.

“How to Stop Bullies in Their Tracks” and “Parenting Bully-Proof Kids,” have many examples of children and adults commanding themselves and then stopping bullies.  For more personalized coaching call me at 877-8Bullies (877-828-5543).

Stop School-Bullying Suicides Caused by Do-Nothing Principals

Principals didn’t stop school bullies and now there are more school bullying-caused suicides.  In all of the cases I’ll describe, there were differences in the bullies’ methods of harassing and abusing their targets.  But what was the same was that the parents complained and the responsible school teachers and principals didn’t protect the children in their care.  Also the same was the principals’ or school district administrators’ defense: “We didn’t know.” To me, especially after the parents of the targets complained, that’s an admission of incompetence, delinquency and neglect.  The other kids at school knew who bullies were and where, when and how it occurred; why don’t the college-educated, supposedly intelligent and responsible adults know?

I know that the first culprits are the bullies themselves and their parents.  But I want to shine two lights: I know that the first culprits are the bullies themselves and their parents.  But I want to shine two lights:

• First, on the responsible, but do-nothing adults in the schools – the principals, assistant principals, teachers, counselors, district administrators and school board members.
• Second, on the skills parents need learn in order to force inactive, conflict-avoidant, lazy, cowardly or uncaring principals to protect their children.

Notice the similarities in all these cases:

• In Texas, a straight “A” eighth-grader, Asher Brown, took his life 18 months after his parents claim to have reported on-going bullying by four other students.  Despite the evidence of repeated conversations offered by the parents, the school district spokeswomen, Kelli Durham, whose husband, Alan Durham, is assistant principal, claims that they never knew and never had evidence.  Nothing was done to stop the bullies or remove them.

However, numerous comments from other parents and students on the web site of KRIV-TV Channel 26, which also reported a story about Brown's death, stated that the boy had been bullied by classmates for several years and claimed Cy-Fair ISD in Texas does nothing to stop such harassment.

• A 13-year old, Texas eighth grader, Jon Carmichael, took his own life because of repeated bullying.  Teachers and students in the school district had already undergone anti-bullying training after a similar suicide last year.  Nevertheless, nothing was done about this case of repeated abuse.  One of the admitted bullies, Chris Montelongo, said, "I can guarantee you it was most of the school who messed with Jon."  But none of the responsible adults noticed and intervened.

• An 11-year old Oklahoma boy, Ty Smalley, committed suicide after being bullied repeatedly for about two years.  Despite the parents contact with the school, teachers, counselors and the principal never saw anything and never stopped the bullying.  The parents were told things like, “Boys will be boys” and “It would be looked into.”  According to Ty’s father, Kirk, the school never documented any of these conversations so they can now claim that they never knew.

The event that precipitated Ty’s suicide was when he finally retaliated against the bully he was suspended for three days while the bully, previously identified to the teachers, was suspended for only one day.

• An eight-year old in a Texas Elementary school tried to commit suicide, but survived his leap off the balcony of a school building.  He had been repeatedly harassed but school officials had done nothing.  His mother said that teachers kept telling her they'd “handle it” when she complained about the bullying over the past seven months.  The last straw for the 8-year-old was when he was told to leave his classroom after two other boys pulled down his pants in front of the class.

The principal, Linda Bellard, said teachers never informed her of the harassment until the boy's suicide attempt, although the child's mother had visited the school seven times since September to complain about the problem.

Each of these cases will wind their way through courts, settlements will be reached in some, some school administrators will get off because there aren’t specific enough laws that require them to act and we’ll probably never know the whole truth because we weren’t there.

As a parent whose responsibility is to ensure the physical safety, and the mental, emotional and spiritual well-being of your child, you need to know how to get appropriate action from principals and teachers who will resist acting strongly and swiftly to stop bullies.  Your child’s self-confidence, self-esteem and life depend on your skill.

• Complain to teachers, counselors and principals.  But it’s never enough to complain or even to keep a record of your visit and conversation.
• Give the responsible adults one chance.  Do they remove the bully?  Do they continue to monitor the bully and his or her friends for further retaliation?  Or do they remove your child?  Do they excuse the bully’s behavior as, “Kids will be kids?”  Do they say that the bully has a right to be educated in classes of his or her choice?
• Use “The Lucius Malfoy” test.  Is your child’s principal standing up to the bullying parents of the school bully?  Or will he or she cower in front of bullying parents who say their child does no wrong or who threaten to sue the school if anything happens to their little darling?
• If your principal fails theses test you must bring pressure to bear - immediately.  Remember that principals fear three things more than anything else: loss of job, publicity and law suits.
• Get a lawyer and media publicity.  Learn what constitutes evidence and documentation.  Record all communication.  Communicate in writing and have proof that school officials received the letters you write.
• Bullying is rarely an isolated event.  Unite with other parents whose children are bullied.  Get witnesses who will put their evidence in writing.
• Have support for the long-haul.  Find people who’ll keep your spirits up through repeated set-backs.  Find experts to help you plan tactics at each step of the way.

Have great appreciation for principals who simply won’t tolerate bullying – who will have strong, proactive programs to train their staff and who will act swiftly and firmly in response to complaints.  Training is never enough: strong and courageous people are required to make these programs effective. Have realistic expectations; don’t assume that principals, teachers, counselors and district administrators will be active in stopping bullies.  Expect bullies’ parents to thwart your efforts.  Expect most uninvolved people to look away.  If nothing bad happens to bullies, expect other kids to pile on.

You’re on your own.  Many children will give up if they’re not protected by adults; make sure that you know how to protect yours.  Be the skillful advocate of your child’s safety and well-being.

Is it Normal for Kids to Bully?

At every presentation for teachers wanting to stop school bullying, I get asked, “Is bullying normal?” When I look at child development, I see that we’re born demanding.  We must demand that our parents feed and change us when we want, not merely when they feel like getting around to it, not at their convenience or pleasure.  As babies, the more strong and tough, the more determined and persevering we are, the better our chances of getting what we need. Therefore, drive, determination, will and perseverance are normal. Asserting our needs and fighting for ourselves are normal.  Grit – perseverance, endurance and resolve – is normal.  All these are normal and desirable qualities.

I think of drive, determination, will and grit as part of our engines.  Without strong engines we’ll never get anywhere.  With strong engines, we have a chance of making wonderful lives.

As we grow, our parents are supposed to teach us how to get what we want or need using methods other than bullying or abuse; using peaceful methods that are more considerate of other people.  Indeed, most of us do learn to ask nice and to use the magic words (“please,” “thank you”).

As we grow, our parents are supposed to keep reminding us to think about how little Johnny or Jane feel when we don’t share or when we take their toys or when we whack them physically or verbally.  And eventually, especially when we feel the pain of being harassed, bullied and abused ourselves, we understand how the other person feels when we bully them.  And we stop bullying in order to get what we want.

If these methods are reinforced and rewarded at home – if we see compassion, empathy and negotiation successfully used within our families, successfully used by our families when dealing with outsiders like clerks, cops and strangers, successfully used on the streets by our peers and their parents – we’re likely to learn these techniques.

But we, individually and as a society, do not admire drive, determination, will and grit without limits.  We do not admire barbarians.  We don’t want to raise brutes, thugs and bullies who grab whatever they want and crush everyone in the way.

We will not take our freedom by subjugating or enslaving other people.  We do not admire bullies or tyrants.  We know that if we teach only drive, determination, will and grit, if we preach only Darwinian Survival of the Mightiest we are in danger of creating barbarians.

Therefore, it’s also normal in our society for us to learn not to use harassment, threats, bullying and abuse to get what we want. Compassion, concern, caring, empathy and respect are normal in our society; they’re part of our steering wheels.  We, individually and as a society, value these qualities.

Children are born with drive, determination, will and grit; we teach them compassion, concern, caring, empathy and respect.  A car with a strong engine but a lousy steering wheel will take us no where good.  Examples of societies that lack a good steering wheel are obvious; our own failures are glaring.

At the same time, we do not admire compassion, concern, caring and empathy without limits.  People with these qualities, but with no drive, determination, will and grit won’t survive in the real-world.  They’ll be too weak, afraid and dependent.  Typically, they’ll lack confidence and have low self-esteem but have a veneer of self-righteousness, arrogance and entitlement.

We don’t want our children to become adults dependent on handouts from us or a “Big Brother” government.  We don’t want them to become so dependent on comforts, self-indulgence and entitlements that they won’t fight for their national, political or individual liberty.  We certainly don’t want our kids to become weak, wimpy citizens still sponging off us as adults because the world is too harsh, cruel or difficulty for them.

We want bullies to have more compassion, concern, caring, empathy and respect for their targets.

We want our children to have more drive, determination, will, grit and skill so they’ll be strong and smart enough to stop bullies.  And we want the responsible adults to protect them.  We don’t want to subject our children to continued bullying because we’re overwhelmed with sympathy for the bullies who we assume must be bullied at home and on the street.

Personally I want to make sure my children and grandchildren have wonderful engines.  Then I’ll teach good steering wheels.  And I look at each and ask, “What does that person need more of?”

To function most effectively, we need both strong engines and good steering wheels.  We need the cluster of drive, determination, will and grit, and we also need the cluster of compassion, concern, caring, empathy and respect.

There are many examples of children and adults stopping bullies in “How to Stop Bullies in Their Tracks” and “Parenting Bully-Proof Kids.”  Or call me for coaching at 877-8BULLIES (877-828-5543).

Phoebe Prince Suicide Alerts Us to Stop School Bullies

Maybe the suicide of 15-year-old Phoebe Prince will finally wake us up.  Maybe the articles in the New York Times, Huffington Post, People magazine and dozens of others will wake us up.  Maybe the long list of charges against the bullies and tormentors will finally goad the public to demand strong action.  Maybe charges of statutory rape, violation of civil rights with bodily injury, harassment and stalking will get a stronger response from the district attorney than, “The inactions of some of the adults at the school are troublesome.” Phoebe’s suicide is another red alert.  But we know that hundreds of other children in our schools are being bullied, harassed, tormented and abused every day.  And parents and school officials are not protecting these targets of bullying.  Some of these kids will gain strength by fighting back effectively against these predators.

Others will be overwhelmed and destroyed by the bullying, but even more, by the lack of protection by the very adults who have taken on the responsibility to protect them.  These kids will grow up concluding that they are helpless and their situations are hopeless.  They will grow up with debilitating, negative self-talk, with anxiety, stress and depression, with little confidence and low self-esteem.

We don’t need more suicides to remind us of what we saw at our own schools, what we see in our adult personal relationships and the interactions we observe at work.  We know the depths to which humans can sink.  We know how alert and courageous we must be to prevent the worst consequences.

A huge number of people failed in Massachusetts.  Start with the two boys and four girls between the ages of 16 to 18 who have been charged as adults.  Continue with the three minors who have been charged as juveniles.  Continue with their parents.  Their parents failed to teach and control their children.  Of course it’s difficult to teach and control teenagers.  But will those parents now defend their venomous children or will they stand with Phoebe Prince?

I think the greatest failure is that of the school authorities, especially the principal and the district administrators who set the tone for the teachers and staff.  They pretend to be education experts.  They pretend to be worthy to teach children.  Yet none would stand up for Phoebe or for the other girl in school who was bullied by one of the accused teenagers.

We know that there are difficulties and that they will hide behind the lie that “we didn’t know how bad it was.”  So what?  Personally as a parent and grandparent, professionally as a coach, consultant and expert on how to stop bullies I say that these people represent failure and should be forced to go into jobs in which their tasks don’t matter.

Would you want someone who pleads “difficulties” as an excuse for their failures when your life is on the line – for example, a school bus driver, a doctor, a pilot, a cop, a fire fighter, a repairman of train tracks, a quality control worker on an assembly line for your medication, pacemaker or your car’s brakes or accelerator?  I wouldn’t give them the responsibility.  All that education has been wasted on them.  And maybe the type of education currently in how-to-be-a-teacher courses is a waste.

Then there’s the rest of us: the legislators who didn’t pass laws and demand policies and programs that would protect courageous principals from law suits by the bullying parents of bullying kids; the parents who didn’t demand the best from their legislators or the enforcement of strong anti-bullying programs by their principals; the by-standers who looked the other way and remained uninvolved; the citizens who won’t pay teachers enough to attract courageous and good ones; the unions that protect their failures from consequences.

Whether the abuse is cyber-bullying, physical violence, sexual attacks or the many varieties of mean and vicious verbal and emotional abuse – the spite, gossip, rumor-mongering, ostracism, targeting or mocking – there will always be “experts” who say “it’s not so bad,” lawyers who say that it’s too difficult to write enforceable laws, and there will always be difficulties in stopping harassment, bullying and abuse.  So what if there are difficulties?  If we can’t overcome those difficulties, we don’t deserve the responsibility and trust, and we will reap the bitter fruits that will await us in our hours of need.