How to deal with persistently negative employees

Dealing with employees who miss deadlines or whose work is below standard is relatively easy and straightforward.  Dealing with persistently negative employees who don’t make big mistakes or openly violate organizational policy is tougher for many supervisors. But it’s important that you deal swiftly and firmly because negative employees create suspicion, tension, cliques and hostility, and undermine leadership.

To read the rest of this article from the Dallas Business Journal, see: How to deal with persistently negative employees http://dallas.bizjournals.com/dallas/stories/2006/01/30/smallb3.html

Most insidious are negative employees who come to work on time each day and are good workers technically, so traditional performance evaluations will grade them adequate or even better. They use negativity for bullying to get control.

Sally’s behavior is typical – see article:

Sweet and placating supervisors excuse Sally’s behavior because each incident is too minor to make a big deal about, because “that’s just way she is,” or because they hope that if they give Sally what she wants, she’ll repay their kindness with a positive attitude and support.  But Sally is never satisfied.  She’s just a bully.

Inexperienced supervisors don’t know how to intervene effectively or are afraid that Sally will accuse them of harassment.  They feel isolated and helpless even though they’re supervisors.

But if you aren’t willing to face the difficulties and learn to act skillfully, Sally will take control of your team.  You don’t deserve to be a supervisor.

Some suggestions for dealing with a “Sally” in your organization – see article:

If Sally leaves but later wants to return, don’t allow that possibility.  If you waffle, you’ll be perceived as weak and no one will believe you in the future.

If you manage negative supervisors, you must act more swiftly because each person on your supervisory team affects more people than a frontline employee does.

Parenting: Prepare the road or the child?

Nobody wants their children to be bullied.  We all want responsible school officials to stop bullying at their schools.  We all want other parents to teach their children not to be bullies.  We all want other kids to be witnesses and defenders when necessary. We all want the road smoothed for our children.

Of course we must do what we can to prepare the road with good enough laws and with clear requirements to hold school principals and district administrators accountable.

But since no amount of effort or number of laws against bullying in any of its forms – verbal, mental, emotional, physical, cyberbullying – will ever stop mean kids or their protective parents from bullying their targets, what can we do for our children?

Good parenting also requires us to prepare our children for the roads they’ll encounter.

Report to school officials but that’s only the second task. For example, Tom came home complaining that some other kids called him names, mocked his clothes, belittled his taste in music and even put down the way his parents looked and dressed.  His parents blew up and went to school the next day to have it out with the principal.  Since they ranted and raved and wanted the kids beaten in public or at least thrown out of school, they got no where.

Then they focused all their energy on the road – they wrote angry letters to the media, organized other parents and tried to get the principal fired.

Focus first on preparing the child. Tom asked, “Why do my friends call me retarded, gay, stupid, ugly?  Why don’t they like me?  What am I doing wrong?”  He was taking it personally; as if the other kids had the correct taste or accurate perceptions, and he was somehow being tested and failing. He thought there must be something wrong with him.  He was getting negative, uncertain and angry.  He was losing his confidence and self-esteem.

We rapidly found out however, that his friends at school weren’t saying these things.  The bullies were kids who really didn’t know Tom.

So we prepared Tom with his lessons for the real world.

• There will be jerks who target you, but that doesn’t make you a victim.  Victims give in and give up.  Victims feel isolated and helpless.  Victims get depressed and commit suicide.
• You’re okay; don’t take it personally.  There’s nothing wrong with you.  They don’t know you.  Test them – are they nice or are they jerks?  If they’re jerks, their opinion doesn’t tell you about you; it tells you about them.  Don’t ever let jerks control your feelings or emotions.
• Choose to be upbeat – courageous, strong, determined.  Be happy while you learn how to stop them.  Keep a fire burning in your heart.
• Stand up; speak up.  Use your talent and learn new skills.  Come back at them verbally.  Use humor; especially sarcastic humor.  Speak your piece.  Fight back if necessary.
• Get your allies to act.  Tell your parents; tell your favorite, trustworthy teachers.  Get help.  Test your friends.  Are they real friends or are they just acquaintances or “friendlies” who hang out?  If they don’t care enough to get involved, they’re not friends.

Parents, be smart in how you prepare and fix the road. I’m all for fixing the road.  Just be smart about it.  The summer is the best time to prepare the road.  Work with principals, teachers and parents to develop clear and strong policies and programs.  Hit the ground running when school stats in fall.  Get the kids involved so they become witnesses and defenders.  Make it a whole community effort.

Prepare yourself so that when there’s an incident, like happened with Tom, you know what to do and can do it without being overwhelmed by your emotions.  Have a checklist.  Is it a one-time argument or on-going harassment, bullying and abuse?  What are the power dynamics?  What evidence can you get?  Does it happen to other kids?  Can you get witnesses?

Prepare the friends and their families. None of Tom’s friends defended him.  They wouldn’t even be witnesses until we talked with them and their parents.  Then they saw the power of choice and of standing together.

Parenting: Prepare the road or the child? Don’t make it an either-or choice.  Prepare both.  Prepare your children to teach your grandchildren.  Do you doubt they’ll also have to learn to stop bullies?

Best Methods to Stop Bullying in Schools

The principal and teachers at Sheila’s school were proud of their efforts to stop bullies.  They had a team, including a psychologist, to deal fairly with students accused of bullying. They were certain that:

1. Students became bullies because they’d been bullied at home.
2. Bullies had low self-esteem and weren’t aware of other ways of making friends.
3. Bullying was in retaliation for bad treatment and that if provocation decreased, so would bullying.
4. If other students stopped hurting the feelings of bullies, bullying would eventually stop.
5. Since bullying was not the fault of one person, negotiation and mediation, would eventually stop bullying.
6. The best way to stop bullying was through forgiveness, sympathy, compassion, understanding, education and compromise.

These educators were not going to let those poor, damaged kids who’d turned to bullying be harassed, taunted or abused, verbally or emotionally, or through unjust accusations.

What’s wrong with this picture?

For example, when Sheila finally had enough and complained that a clique of mean girls made disparaging remarks about her weight, hair, pimples and un-cool clothes, her teacher asked for proof.  Sheila could only offer her word against the girls who denied being mean to her.

Since there was no proof, and the accused clique was composed of popular girls, Sheila’s teacher told her that she didn’t believe those girls would act so mean and Sheila better watch her false accusations.  The teacher said that Sheila was probably jealous and maybe she should dress better, lose weight, make friends and avoid antagonizing the popular girls.

Sheila’s mother met with the teacher, principal and school psychologist.  They assured her that there was no evidence for Sheila’s accusations.  Then they asked many questions about Sheila’s home life and psychological state.  Maybe Sheila was going through something difficult at home.  Or maybe she was simply jealous and suffering from some teenage turmoil because she didn’t fit in.

They suggested that Sheila try to make friends with the popular girls – be nice to them, ask them what upset them and try to change that, give them friendship offerings, open her heart to them or turn the other cheek if she was misunderstanding what they said to her.  Maybe Sheila was simply too sensitive to the way high school girls naturally were.

They told accused clique of girls that Sheila had complained about them and encouraged them to be nice to her, despite her complaint.

Having been forewarned and directed at Sheila, but having no consequences to make them stop bullying, the accused girls escalated their attacks and got sneakier.  Sheila was subjected to daily barrages of hostility, venom and meanness.  When nothing happened to the clique, they got bolder and eventually beat Sheila up in the bathroom.

Unfortunately for them, a teacher happened to be in one of the stalls and heard the whole scene.

The school officials now initiated their program to stop bullies.

• They investigated to find out what Sheila had done to provoke the attack.
• They told Sheila’s parents to trust them.  They were working on the problem, but because of confidentiality issues, they couldn’t share what they were doing.
• They encouraged Sheila’s parents not to talk with the parents of the clique girls.
• They encouraged Sheila’s parents not to go to the media or to a lawyer.
• They assured Sheila’s parents that the quieter the issue was kept, the more likely there would be a rapid resolution to the situation.

The principal and therapist had Sheila meet with the girls to mediate the situation by themselves.  They told the girls that they thought the students could solve the hostility on their own and that Sheila was willing to compromise with them.

At that meeting, the girls pinched Sheila, punched her, pulled her hair and threatened her with worse after school.  Then they told the principal and therapist that they’d apologized and promised not to do anything if Sheila would treat them nicer, but that Sheila had called them names, insulted them and refused to compromise.

Over the next six months, the attacks on Sheila increased, and the principal and his staff kept trying to educate the bullies.  Subjected to repeated teasing, taunting, harassment and physical abuse during this time, Sheila’s inner demons emerged, she gained more weight, became morose and depressed, and often had suicidal thoughts.  Her confidence, self-esteem and grades plummeted.  She even went through a period of guilt, thinking that the way the girls treated her was, indeed, her fault.

It took a lot to overcome her sense of despair and defeat, activate her fighting spirit and help her recover a sense of purpose, determination and hope.

By the way, the truth of Sheila’s accusations was later verified because one of her narcissistic persecutors had proudly used her phone to record most of the attacks.

There were many early warning signs that could have alerted Sheila’s parents that school officials would do nothing to stop the bullying. There were:

• No school-wide program including parents to stop bullies.
• No training for teachers, administrators and other personnel (janitors and bus drivers) to recognize the early warning signs of overt, covert, verbal, emotional, physical and cyberbullying.
• No effort to monitor areas of the school where most bullying occurs.
• No proactive effort on the principal or teacher’s parts to look for bullying.
• No effort to gather proof before it dropped unexpectedly into their laps.
• No effort to keep Sheila’s complaint confidential.

I could say a lot about specific steps that the principal, teachers and therapist could and should have taken to protect Sheila.  But they were the kind of do-nothing administrators who eventually make the headlines.

However, for this article let’s focus on the assumptions these educators had that assured that they wouldn’t consider protecting Sheila effectively.

1. There are the ones listed at the beginning of this article.
2. These supposedly responsible authorities cared more about understanding, educating and forgiving the bullies than about protecting their target or about creating a safe environment at their school.
3. They thought that the feelings and confidentiality of the bullies were more important than Sheila’s pain.
4. They were willing to sacrifice Sheila for the sake of education and therapy on the bullies.

Almost every student at the school knew what was happening and recognized the accepted culture of bullying.  That’s why there were no witnesses; the students knew better than to risk their necks when they wouldn’t be protected by the adults.

As is usually the case, in a school in which bullies are not stopped, Sheila’s treatment was not an isolated case.  When Sheila’s parents made her situation public, many other parents came forward with reports of how their children had been bullied by other students and how the administrators had not protected them.  Even after many other cases surfaced, the principal and his staff maintained the same approach.

Only the results of extensive media publicity, a court case and the intervention of a district administrator changed the situation.  Actually, more publicity resulted in a faster resolution of the situation.

Obviously, I don’t think that education, compassion and therapy are the best methods of stopping bullying.  The best method is to stop the behavior:

1. Create an atmosphere in which bullying is not tolerated.
2. Remove bullies.
3. Protect targets; don’t convert them into victims.
4. Encourage witness to come forward, not to become bystanders.

Then we’ll see which bullies respond to education, compassion and therapy.

I won’t sacrifice the targets for the sake of the bullies.

For some examples, see the case studies in “How to Stop Bullies in Their Tracks” and “Parenting Bully-Proof Kids,” available fastest from this web site.

Since all tactics depend on the situation, expert coaching by phone or Skype helps.  We can design a plan that fits you and your situation.  And build your will and skill to carry it out effectively.

Stop School Bullying: Don't be a Victim

Most of us have been targets of harassment and bullying, but that doesn’t mean we must be the victims of bullies.  If fact, when we’re not victims, we can more effectively stop bullying and abuse. For example, imagine a child who’s subjected to teasing, taunting, harassment and bullying at school.

It could be a boy targeted by one bully or a group or gang.  The bullying could be physical or verbal – name-calling, ridiculing or demeaning.

Or consider a girl who’s targeted by the mean girls at school.  She’s abused, harassed, cut-out and cut-down because she’s not as pretty or rich, doesn’t have the newest fashions or is liked by a boy who is wanted by one of the mean girls.  All the girls pile on to attack the target, verbally, physically and by cyberbullying.

To make it worse, teachers and principals often do nothing to protect targets.  Sometimes, they don’t know what to do or they’re afraid to confront bullies and their bullying parents or they blame the target.  Sometimes, they even enable, encourage or collude with the bullying.  Sometimes the mean girls are encouraged by their parents, who are happy their daughters are in the in-crowd and couldn’t care less about the target.

Often, principals and teachers focus on changing the targets.  These irresponsible authorities seem to think that if only the targets would change and please their attackers, the nasty kids would stop targeting them.  Or they think bullying is natural selection, survival of the fittest, so anyone who can’t blend in should suffer the consequences of being different.  Or they think it’s merely kids being kids and the persecutors will eventually outgrow their youthful indiscretions.

I hope I’ve made you mad about the injustice of these situations.  These are not far-fetched situations.  I get many coaching calls from frustrated parents who have tried, without success for more than six months, to stop the bullies and make the teachers, principals and district administrators protect their children.

Victims think they’re to blame. Victims minimize, ignore, forgive, appease, beg, bribe, are nice, accept excuses and justifications, sympathize with and try to understand and use reason with relentless, real-world bullies.  Victims use the Golden Rule to stop these ignorant, insensitive predators.  Victims suffer in silence.  Eventually, victims accept the abuse and bullying.  Victims give in to fear, despair and defeat; they give up; they feel helpless and hopeless. They’re overwhelmed by anxiety, stress, negative self-talk and self-doubt.  They lose confidence and self-esteem.  Often, they suffer from depression and an increased risk of suicide.  Do-nothing principals are always involved in school bullying-caused suicides of victims.

Targets keep a fire burning inside them.  They don’t take it personally; they know they’re okay and the fault lies with the bullies, their narcissistic parents and the failures who are running their schools.  They fight and learn how to fight better.  They maintain their courage, strength, determination, endurance, perseverance and resilience; they're not defeated by defeat.  Targets seek allies who are willing to act together – not merely whine, complain and feel sorry together.

Targets may be angry at the injustice, but they’re not overwhelmed and beaten down.  Since we can’t win every battle, even if justice is on our side, targets may simply move on and create a wonderful life somewhere else.  And hope that someday, they can get their oppressors.

We can see the same distinction between targets and victims in wives or husbands who are criticized, corrected, scolded, chastised, controlled, isolated, subjected to hostility, jealousy and negativity, manipulated and blamed, shamed and guilt-tripped, and beaten by their controlling spouses.  The task of these adult targets is the same as that of the kids.  Don’t be a victim.  Don’t take it personally; learn how to resist, say, “That’s enough,” say “No.”  Get help, take your own power, fight back, get away, start poor if you have to but start again.

The same distinction applies to harassment, hostility, bullying, manipulation, toxic coworkers, abuse and even violence in the workplace.

You may be a target, but don’t be a victim.  Learn to be skillful in fighting back.  And fight to win.  That’s our best chance of stopping bullies.

For some examples, see the case studies in “How to Stop Bullies in Their Tracks” and “Parenting Bully-Proof Kids,” available fastest from this web site.

Since all tactics depend on the situation, expert coaching by phone or Skype helps.  We can design a plan that fits you and your situation.  And build your will and skill to carry it out effectively.

Don't let bullies create a hostile workplace

Work bullies can ruin a culture, destroy productivity and make your life – and the lives of everyone else they target – miserable. And it’s not just bullying bosses who are the problem.  Co-workers and employees also use bullying behavior that creates a hostile workplace.

Excluding lethal weapons, here are the top dozen techniques bullies use to ruin a workplace.

To read the rest of this article from the Dallas Business Journal, see: Don’t let bullies create a hostile workplace http://www.bizjournals.com/dallas/stories/2008/06/09/smallb3.html

Most bullies use combinations of these methods.  The relentless application of these harassing, abusive techniques reinforces humiliation, pain and fear.  Cliques and mobs rapidly form. Bullying can make the targets feel helpless and situations seem hopeless.

These methods cause increased hostility, tension, selfishness, turf wars, sick leave, stress-related disabilities, turn over and legal actions.  People become isolated, do busy work with no important results and waste huge chunks of time talking about the latest episodes of bullying.

Effort is diffused instead of aligned.  Teamwork, productivity, responsibility, efficiency, creativity and taking reasonable risks are decreased.  Promotions are based on sucking up to the most difficult and nasty people, not on merit.  The best people leave as soon as they can.

Your operational system may look wonderful on paper, but the wrong people in the wrong culture can always find ways to thwart it.  Your pipeline leaks money and profits plummet.

A common mistake in dealing with repeated bullying is to spend much too much time and effort trying to educate, explain, understand, accept, forgive, beg, bribe, ignore, reason with or appease them.  These approaches won’t convert dedicated bullies into reasonable, civil and professional people. These approaches only stop people who aren’t really bullies, but have behaved badly one time.

During the time well-meaning or conflict-avoidant supervisors, human resource and civil rights professionals are trying these techniques to educate or rehabilitate bullies, they’re actually victimizing everyone else in the organization.  The monetary and emotional cost of tolerating or enabling bullies can be astronomical.

Determined bullies don’t take your understanding and acquiescing as kindness. They take your giving in as weakness and an invitation to abuse you more.  Bullies bully repeatedly and without real remorse.  They might appear to apologize sincerely, but you should accept only behavioral change, not good acting.

The best way to stop a bully is to stand up to them.  Expose and isolate them.  Or catch them doing something outrageous or illegal in front of witnesses.  Stopping them and having serious consequences for repetitions are also the greatest stimuli for change.

Learn what you can do to eliminate the high cost of hostile attitudes, behavior and performance.

All tactics are situational.  Expert coaching and consulting can help you create and implement a plan that fits you and your organization.

To Stop Bullies, Should Kids Ever Fight Back?

Jane’s 5 year-old daughter, Jenny, had been tormented for months by a bully in her class.  Even though the bullying girl was the same size as Jenny, she repeated took whatever Jenny was playing with, shoved Jenny down repeatedly and often pulled her clothes and hair. Jane had told her daughter that physical violence was never the answer.  Jenny should never sink to a bully’s level.  Also, the incidents were no big deal, the bully was probably bullied at home and didn’t know any better, Jenny should rise above and be the better and nicer person, Jenny should try to play nicely with the bully and make friends with her by giving the bully her toys, and to tell her teacher when incidents occurred.

The teacher talked to the bully but never stopped her behavior.

Eventually, one day, the bully grabbed a toy from Jenny and scratched her face.  In a fit of anger Jenny pushed the bully down and scratched her face really hard.  The bully backed away and cried.  The teacher was outraged at Jenny’s retaliation, sent her to the principal’s office and had Jane called.

What should Jane do?

First, what Jane did was to be very apologetic to the principal and teacher on Jenny’s behalf and then verbally chastise her daughter in the principal’s office for fighting back.  Fortunately for Jenny:

• Her mother did not make Jenny apologize face-to-face to the bully and the teacher was so busy and distracted that she forgot to punish Jenny in front of the bully.
• She felt so good after fighting back and winning that she ignored her mother’s attempts to lash her with shame, blame and guilt.  When she went back into class she gave the bully a dirty look and smiled threateningly at her.  That was Jenny taking her own power instead of waiting for someone to empower her.

Jane illustrates how well-meaning parents can be the number one risk factor in converting targets into victims.

What would I recommend Jane do instead?  Should kids like Jenny ever fight back?

• Jane should direct her anger at the teacher and principal who hadn’t protected her daughter from a bully.  Actually she should have been doing that all along, not simply after this incident.  She should have made repeated complaints, in writing, up the chain of responsibility of the school district.  Schools can create effective stop-bullying programs.
• She should have found out if other kids were being bullied at the school.  She should have rallied those parents, contacted lawyers and gotten the media involved in publicizing the do-nothing principals and district administrators who are a major factor in bullying-caused suicides.
• If I were Jenny’s parent, I’d take her out for ice cream or an even bigger treat.  I’d congratulate her on successfully defending herself.  I’d tell her that she’s probably going to have to hurt the bully once more because many bullies are boundary pushers.  The bully will probably try her old tactics once more to test Jenny’s courage, determination and resolve.
• I’d tell her that as she grows older, I’ll teach her how to fight back verbally and that if she learns verbal martial arts, she may not ever have to use physical methods.  But I’d see that she learns these also.
• I’d also tell her that her teacher and principal are cowards and jerks.  They don’t protect targets from predators under their care.  A 5 year-old can understand that.  So Jenny should just be quiet and nod when they lecture her, and she should ignore what they say.  If niceness doesn’t stop bullies, then Jenny should get me involved and if the authorities won’t protect her, she must use force.

When harassment, bullying and abuse are tolerated they don’t remain isolated incidents.  Instead, bullying rapidly becomes a generally accepted pattern at a school or a district.  When adults don’t fulfill their responsibilities, bullies realize they have the power to do whatever they want.  Other kids get lured into bullying or become bystanders instead of witnesses.  Behavior settles to the lowest common denominator.

Begging, bribery, appeasement, understanding, forgiveness, wishful thinking and the Golden Rule don’t stop bullies.  Unconditional love of bullies doesn’t stop their behavior.  Relentless bullies are predators.  Kindness doesn’t stop them; they misinterpret our kindness as weakness and an invitation to harm us more.

I’ve been interviewed many times on radio and television programs.  Almost every woman who has interviewed me was a Jenny whose mother told her to take the high road and never fight back, verbally or physically.  But unlike Jenny, they grew up being “nice girls.” Now, they wallow in negative second-guessing and self-doubt, and a little depression and defeatism because they never learned how to protect themselves.  Now, they bear some anger toward their mothers.

They’re also unable to stop bullies at work or to teach their children how to stop bullies in school.

But they’re all eager to learn how to stop bullies and how to make school officials protect their children, whether they want to or not.

For some examples, see the case studies in “Parenting Bully-Proof Kids,” the companion book to “How to Stop Bullies in Their Tracks,” available fastest from this web site.

Since all tactics depend on the situation, expert coaching by phone or Skype helps.  We can design a plan that fits you and your situation.  And build your will and skill to carry it out effectively.

Teacher Watches Bullying: Not an Isolated Case

Newspaper videos show a suburban Dallas teacher watch one of his high school students get beaten by another student.  This was not an isolated incident.  That student was targeted for months.  Since Dallas doesn’t have a policy, teachers are on their own in deciding what to do.  In that environment, do you think that this is an isolated incident?  Not likely.  Is this only a problem for Dallas schools?  Not likely. I have a lot of sympathy for the teacher (even though he was a relatively large man) and even more for the target, who’d been turned into a victim by school-system adults who were irresponsible.  Don’t focus only on the teacher; focus on all the adults in the Dallas school system who abandoned that kid – from board members to principals and teachers and the teachers’ union.

Everyone involved in schools knows there’s a problem.  Everyone points fingers at everyone else but no one takes the obvious actions.  Why wait until there’s another killing or another suicide before they act?

Sometimes I get mad enough to want to see the bullies and the adults’ people’s pictures in the post office among the most wanted, or on television, so we can recognize the slackers when we see them at the supermarket.  Who do I fault?

• Legislators and school board members: How can they not have laws and policies?  I know there are lots of problems writing good laws and crafting effective policies, but if they’re not up to the task, resign and let us get some adults who can.  We all know that if their kids were targeted, they’d spring into action.
• The teachers’ union: I’m appalled that the union isn’t leading the fight (read, “spending their lobbying dollars”) to make legislators pass laws and school boards implement strong policies to empower and protect teachers when they intervene.  They have all the evidence they need to act.
• According to the article in the Dallas News, “Rena Honea, president of Dallas teachers association Alliance-AFT, says, ‘Teachers have intervened in the past.  They have been injured.  They have not been able to return to work.  They have been reprimanded for intervening.  So there is a huge question mark as to what's truly appropriate.  Teachers who have intervened in the past have found themselves on the ground, suffering from sometimes serious injuries, a 2008 story by Tawnell Hobbs found.  She found that assaults by students on Dallas ISD employees and volunteers had more than doubled over a 5-year span from 147 incidents in 2002-03 to 312 in 2006-07, according to district statistics.
• Of course, bullies don’t respect adults who don’t maintain lines of civil behavior.  Of course, bullies will attack people, even adults, they think can’t protect and defend themselves.
• Principals and teachers: They’re stuck, hanging out to dry on their own, unprotected by their employers (school boards) and by their union.  That teacher in Seagoville, Texas was risking his career and his personal life if he intervened.  The attacker could have beaten him.  The attacker and his parents could have sued him.  No one is protecting him.  He’s in a no-win situation.  How come the school district doesn’t have a clear, strong program that requires principals and teachers to act?
• The bully and his parents: Have his parents done anything to teach their child?  Has the kid never learned any better?  How come the parents haven’t come forward to apologize or ask the police to prosecute their child?  Are the adults in the school system so afraid of being sued that they’ve abandoned our children?

Harassing, bullying, abusing and beating kids are terrible acts.  Irresponsible adults who have good reasons, rationalizations, excuses and justifications for not intervening are even worse.  They convert targets into victims.

Targets can resist and get help from responsible adults.

Victims are unprotected, helpless and isolated.  When victims grow up:

• They tend to perpetuate the pattern of being victims in relationships and at work.
• They’re not resilient; the smallest adversity defeats them.
• Happiness is fleeting; bitterness and depression is their lot.  Anything good they get is never enough, never satisfying, never brings joy.
• They have no inner strength, courage, determination, perseverance and resilience.
• Their self-confidence and self-esteem may be destroyed.  Anxiety, stress, guilt, negativity and self-mutilation may be stimulated.  They move easily toward isolation, depression and suicide.

The next articles will deal with what we, as parents, can do to make sure this doesn’t happen to our children; especially what we can do during the summer.

But the general take-home for parents is that all tactics depend on the situation – the people and the circumstances.  So we must plan tactics that are appropriate to us and to the situation.

If your children are the targets of bullies and school officials aren’t protecting them, you need to take charge.  With expert coaching and consulting, we can become strong and skilled enough to overcome principals and other officials who won’t do what’s right.

“How to Stop Bullies in Their Tracks” and “Parenting Bully-Proof Kids,” have many examples of children and adults commanding themselves and then stopping bullies.  For more personalized coaching call me at 877-8Bullies (877-828-5543).

Stop Bullies: Anger Management

Many bullies succeed in getting what they want by being angry.  Even if they don’t hit physically, they beat their targets verbally, mentally and emotionally.  And the threat of physical violence makes other people give in.  These bullies have enough control that they haven’t been arrested and sent to prison.  That’s why I think of their anger as a tactic. I’ve coached many of these bullies through the stage of anger management to finally ending anger and creating a different way of Being in the world.

But let’s focus here on what the spouses of these bullies can do in order to have bully-free lives.

For many of these bullies anger is a whole way of life.  Their rage is a tactic operating 24/7.  No matter what’s going on, no matter what we do to try to please them, they always find something to be angry about.  Any moment of peace is just the calm before the storm.

However these bullies got that way – and there are only a small number of typical scenarios – they mastered the use of anger years ago so it feels natural, like that’s who they are, like it’s their identity. They love “revving their engines.” They feel strong and powerful when they’re angry.  They always find good reasons and excuses to be angry, they always find people who are wrong and dumb in the news of the world or in their personal lives.  And they always focus on what’s wrong or dumb, and respond to it by getting angry and enraged.

If something in the moment isn’t worth getting angry about, they think of bad things that happened or that might happen so they can get angry.  Then they “kick the dog” – whoever happens to be around and does or says something wrong, or does or says nothing and that’s what’s wrong.  You or the kids think you’re having an innocent conversation when suddenly you’re attacked for being dumb, stupid, ignorant, wrong, insulting – or simply breathing.

The attack escalates into a listing of all your faults – which loser in the family you’re just like, you’ll always be a loser, you’re lucky to be alive and with them because you’d fail without them.  Their anger is never their fault; you’re always to blame.  Even if they don’t brutally beat you and the kids, the verbal and emotional abuse takes its toll.

Victims feel blame, shame and guilt.  Victims suffer anxiety, fear, frustration, panic and terror.  They lose self-confidence and self-esteem. They feel like they have to be perfect in order to deserve good treatment.  They feel isolated and helpless.  Targeted children often grow up with negative self-talk and self-doubt; they often move on to self-mutilation or rage and revenge of their own.  They often grow up playing out the roles of bully or victim in their marriages.

Seven tips to keep anger out of your personal space:

1. Don’t be an understanding therapist. Your understanding, forgiveness, unconditional love and the Golden Rule won’t change or cure them.  And you’re not being paid as a therapist.  Those approaches simply prolong the behavior and the typical cycle of anger and rage, followed by guilt and remorse, followed by promises and good behavior temporarily, followed by the next episode of angry and rage.  Or the typical escalating spiral of anger, rage and self-righteous justification.  The reason the bullying continues is not that those bullies haven’t been loved enough; it’s that the behavior is a success strategy.  It’s never been stopped with strong enough consequences that the bully has enough reason to learn a new way of Being in the world.
2. Don’t minimize, excuse or accept justifications. See anger as a choice.  If you accept that anger is a normal or appropriate response to what they’re angry at, if you accept that anger or any emotion is too big to manage (e.g., that they’re in the grips of something bigger than themselves) them you’re right back to “the devil made me do it.”  That’s the same excuse, even though the modern words for “the devil” are heredity, brain chemistry, what their parents did to them, how they never learned better.
3. The best thing you can do to help both of you is to have consequences that matter. That’s the only way to stimulate change.
4. Face your fears. Don’t be defeated by defeat.  Protect yourself.  Be a good parent and model for yourself and your children.  Emotional control – control of moods, attitudes and actions – and focus of attention are the first things we all must learn.  These bullies haven’t learned.  Lack of success in this area gets big, painful consequences.
5. Make your space anger-free. You and the children are targets, not victims.  Their anger is not your fault.  Dedicate yourself to protecting yourself and the children.  Decide that only behavior counts, not psychoanalysis.  Clear your space.  Don’t give an infinite number of second chances.  Either they leave or you and the kids leave, depending on the circumstances.
6. Promises no longer count. The lesson for your children is that when we’re very young, we get by on a lot of promises and potential, but when we become older than about 10, only performance counts.  Let these bullies learn to practice changing on other people’s bodies.  How much time do you need before you become convinced that they’ve faced a lot of potential triggers and mastered a different way of dealing with them?  A year?  Two?  Three?  Forever?  Do this because you want and need to in order to have a chance at the happiness you want, in order to have a chance to find people who treat you the way you want.
7. Be smart and tactical. Of course, the longer you’ve known them, the harder it will be.  Dump angry jerks on the first date; don’t hook up with them.  Get legal advice.  Get help and support.  Get witnesses.  Don’t listen to people who want you to be a more understanding therapist.  File for divorce.  Get custody of the children.  Get the police on your side.

Post #176 – How to Know if You’re Bullied and Abused

Men aren’t the only angry bullies.  We all know about angry, vicious women on dates or in marriage.  There are clichés about venomous wives and mothers-in-law because there are so many.  Everything I’ve said applies to them also.

Many people still have friends that use anger to control interactions.

At work, angry, bullying bosses and co-workers are also clichés because there are so many.  Anger often succeeds at work.  Both the feeling of power and the success at making people do what bullies want function as aphrodisiacs.  And the addiction must be fed.

Be strong nside.  Ask for what you want.  You’ll get what you’re willing to put up with.  So only put up with good behavior.

All tactics are situational so expert coaching is required.  We’ll have to go into the details of specific situations in order to design tactics that fit you and the other people involved.

“How to Stop Bullies in Their Tracks” has many examples of people commanding themselves, stopping bullying and getting free.  For more personalized coaching call me at 877-8Bullies (877-828-5543).

Begging Doesn't Stop Domestic Bullying and Abuse

We don’t need more research and statistics to know that domestic violence is a travesty and must be stopped.  For example, watch the graphic five minute video about the effects of that brutality and the work of one safe house helping women and children.  Domestic violence is obvious – you can see the results of physical battering. On the other hand, even though domestic bullying and mental and emotional abuse are more wide spread than overt beating they’re often hidden from view.  Since harassment, bullying and abuse often fly below the bullying-radar of the targets and the public, I want to focus on it here.  Targets who accept the bullies’ promises or threats or on-going torture often don’t recognize how bad it is; how demoralizing and defeating it is; how their souls are being eroded over time.

Of course, some men are bullied by women, but notice the patterns of the bullied women who have written these (edited) comments:

• “Out of the blue, he started taking control over me (commanding me), which I am not liking.  He is not letting me meet my friends or go out with them on weekends.  He doesn’t let me wear dresses, saying his parents don’t like it.  I am not allowed to do anything; no friends, no meeting people, no phones, nothing.  These things were never an issue previously.  I tried to work out things during last five months by listening to him and not meeting or talking to my friends.  He just keep saying ‘Listen to me and things will work out; otherwise pack your bags and leave.’  He doesn’t let me go out anywhere without him.  He doesn’t want to sort it out by talking.  Whenever I try, he says, ‘I am not here to listen to you.  You have to do whatever I say.   I don’t want to hear a ‘No’.  Now, I am always depressed and sad and smoke a lot more.  I lost my smile.  I lost myself in this relation.  Shall I give up or keep compromising without any expectations in this relationship?”
• “I have been in a four year relationship, and have a two year-old daughter with him.  I have been feeling depressed lately and having second thoughts about us being together.  He controls me.  I can’t go any where without asking him first.  Sometimes I feel like a little kid asking for permission, even if it’s to go to the store.  My friends ask me to go out for a girls’ night and he gets mad if I mention it, so I stopped asking and him and just tell my friends I’m doing something that night so I can’t go.  Now, they don’t even ask me anymore.  When his friends are here he acts like he’s so cool and even yells at me in front of them.  It’s extremely embarrassing.  I feel alone.  I tried leaving in the past and he won’t let me take the baby.  So I stay because I don’t want to fight and I’m not leaving my child.  What do I do?  How do I make it an easy break up?  How do we get out?”
• “At first my husband was the sweetest man I ever met.  He complimented me and had such great manners.  Then slowly but surely he began changing into the worst thing I could ever imagine.  The sick thing is I know I don't deserve it, but I can't leave.  It's like he has some strange control over me.  He constantly puts me down about my intelligence, appearance and my mothering abilities, which hurts the most.  It’s such an everyday obstacle that I find myself questioning why I stay.  It's gotten so bad I'm beginning to believe the things he says to me about how I'm useless and no one will ever want me but him.  Every bad thing that happens, he takes out on me.  Every single thing is my fault.  I want to leave but I still find myself staying, feeling bad for him and his feelings.  He can't even compliment at all without letting me know that I'm ugly and lucky he even loves me.  I'm just so sad anymore.  I don't even recognize myself.  I'm not allowed to speak to my family or friends.  I just don't know what to do anymore.  I'm so lost.”
• “My husband and I have been together for eleven years with four children.  We go through the cycle of an abusive relationship.  Every time we argue, I get called a ‘bitch,’ which I have asked him many times to not do.  We kiss and make up.  Then everything's fine and dandy again.  He doesn't like to talk about our fights and says he will not name-call me again.  But every opportunity he gets, he's right at it again.  I guess I keep hoping he'll change, but I know he never will.   I don't feel any love from this guy.  He has fooled around on me and even went as far as marrying someone else while we were married.  Just recently he took my wedding ring away and threatened to pawn it.  He also promised my kids that he'll take them on a vacation.  He doesn’t even work, so I ended up having to get funds just to take the kids on the vacation.  Today, we fought again and he said sorry and he'll start today on not calling me a bitch.  Then ten minutes later it happened again.  I feel so stuck.  I feel as my only way out is suicide.  But I don't want to give him that satisfaction.  All I did today was cry.  And I don't even have anyone to talk to because everyone is sick of hearing me cry over him.”

Some patterns I see are:

• Sometimes it started before marriage or sometimes his behavior changed dramatically right after the marriage.

• He commands, bosses and embarrasses her in public.  She submits because she wants to avoid bigger fights.  She hopes that since she gave in this time, he’ll be nicer next time.  But he’s relentless in arguing, bullying and abusing; he never stops.  If he doesn’t beat her, the threat is there.
• When she’s nice and logical – discussing, asking, compromising, begging, arguing, appeasing – she may get peace because he’s gotten his way, but it’s only momentary.  Her good behavior doesn’t buy his in return.  He never reciprocates by letting her have her way next time.  Eventually, she submits completely and asks permission to do anything.  He’s in complete control.  When he’s mean, angry or out of control, it’s her fault because she isn’t perfect.  It’s as if, “Since he’s angry, you must have done something wrong.”
• She’s mocked, criticized, demeaned and humiliated until she doesn’t know what to believe.  She thinks she’s helpless and wouldn’t be loved or succeed on her own.  He’s so convinced and convincing that she begins to question herself, increasing her self-doubt, stress, anxiety and insecurity.  Eventually, the results of emotional and spiritual defeat are physical defeat and sickness.  Even though she knows she doesn’t deserve such treatment, she usually has some self-doubt and guilt.  She makes many attempts to be perfect according to his standards.  She forgets that it’s her standards that should matter to her.
• Step by step, she’s isolated – cut off from friends, family and sources of her own income.  She loses her old self; she loses her confidence and self-esteem; she becomes depressed, heart-broken and ready to give up.
• It’s even worse if there are children she thinks she’ll have to support if she leaves.  Eventually, she begins to think like a victim – she can’t see how to get safe house help, legal help or the police on her side.

These targets keep hoping they’ll find some magic wand to change him; he’ll become a loving, caring, nice and reasonable person.  But that’s not going to happen.

Or they think that the most important value is making a marriage last even though it’s a marriage of torture.  Or that what matters is whether he loves her or not, when what really matters is how he loves her.

The question they must answer is whether it’s more important to keep a marriage at any cost, while giving in to fear and despair, or whether it’s more important to risk demanding the behavior they want in their personal space.  And if someone won’t behave decently, either they’re voted off our island or we leave theirs.

Maybe if these targets thought that they’re dealing with relentless bullies or predators, they might summon the strength to take steps to get away.  They might accept that the Golden Rule won’t stop narcissistic control-freaks; that appeasement won’t change predators; that unconditional love won’t convert carnivores; that unconditional forgiveness won’t heal the wounds they think drive him to be so abusive.  Maybe they’d realize that asking, threatening, yelling, demanding or an endless number of second chances without consequences are merely begging.

Those abusive, bullying control-freaks always interpret their target’s kindness, reasonableness and compromise as weakness and an invitation to take more from them, to control more of their lives, to eat them alive.

Ultimately, these women get the worst that they’re willing to put up with.  And eventually, the price they pay is slow erosion of their souls.

That’s why the first step in creating a bully-free personal space is for us to rally our spirits; to become strong, brave, determined and persevering.  Endurance endures.  Then we can make effective plans, take skillful steps and get the help we need.

No matter how difficult it seems, getting away is the only way to have a chance for a wonderful future.

All tactics are situational, so we’ll have to go into the details of specific situations in order to design tactics that fit the target and the other people involved.

“How to Stop Bullies in Their Tracks” has many examples of people commanding themselves, stopping bullying and getting free.  For more personalized coaching call me at 877-8Bullies (877-828-5543).

Colorado Needs Consistent Anti-Bullying Programs

We all remember: Colorado was home to the Columbine High School shootings in 1999.  But as Jessica Fender reports in the Denver Post, “More Consistent Anti-Bullying Program Urged for Colorado,” after 11 years “good intentions have devolved into an uncoordinated approach that ignores best practices in some instances and leaves state authorities with no clear picture of how well the myriad policies work.” As, “Susan Payne, [who] directs the state's Safe2Tell effort, [says,] ‘One of our issues is there is no consistency.  While each school has to have a bullying policy, their policy is unique to their school.’”

They’re right, but laws and policies are only the first of a number of necessary steps.

Instead of thinking about which component is the most important, let’s look at what’s necessary in a different way.  Think of what we need to stop school bullying as if you were imagining a target with a bull’s eye in the center.  Everything in the bull’s eye is necessary.  If you leave out one of the elements in the bull’s eye, you won’t be successful.

So what’s in that core bull’s eye?

1. Effective, well-written laws to specify what’s illegal; that is, what’s bullying.  Without these laws, people like Lori Drew, the mother who set-up the Facebook page and led the attack that caused teenager Megan Meier to commit suicide, can get away with that behavior.  Or the kids who tormented Phoebe Prince, Asher Brown, Jon Carmichael, Ty Smalley, Jaheem Herrera, Brandon Bitner, Samantha Kelly, Billy Lucas, Carl Joseph Walker-Hoover and so many others in 2010 until they committed suicide, will also get away with it.  Don’t limit the laws to include only protected categories of victims based on race, sex, religion, sexual preference, etc.  Be inclusive about the abuse, no matter who it’s directed against.  Maybe the phrase about protected categories should be, “…including but not limited to…”  Laws should contain provisions against verbal bullying and cyberbullying, as well as physical violence and abuse.
2. Require all schools to have policies.  Make principals, staff, school district administrators and school boards legally responsible for stopping bullying in their schools.  This way, reluctant, lazy, uncaring principals will be forced to act or face criminal and civil penalties for their failure to protect targets of bullying who are in their care.  Also, responsible officials and administrators will have legal support for taking effective action to discipline bullies in the face of bullying or uncaring parents who would sue them for disciplining their bullying children.
3. Require all schools to have programs designed to stop bullies.  These programs should contain a sequence of swift and firm steps to remove bullies from schools and school activities like sports.  The steps should focus on protecting targets first, and rehabilitating bullies only after they’re removed.  Effective anti-bullying programs also educate bystanders to become witnesses.  That requires spelling out what witnesses should say and do, who they should report to and how principals and teachers will keep them anonymous and protect them.  Effective programs also include close contact with police, especially in cases of cyberbullying and physical abuse.
4. Require training for everyone involved with school children, including bus drivers and cafeteria monitors.  Increase recognition of the more subtle but very pernicious forms of verbal and emotional bullying.  Increase awareness of the difference between episodic arguments and even fights between kids versus destructive patterns of taunting, harassment and physical bullying.  Give all staff specific steps to follow in documenting and reporting bullying.

Colorado’s Safe2Tell program is a wonderful effort to help kids come forward anonymously and to bring legal pressure to bear on bullies, their parents and school officials who need to act.

Of course, laws, policies, programs and training are merely the necessary guidelines on paper.  What makes them effective are dedicated people who are concerned and courageous enough to stop bullying.

Consulting and coaching within individual districts and schools does produce effective programs, stimulates the leadership of strong principals and energizes the support of good teachers and staff.  In addition, there is a natural weeding out of people who choose not to act effectively and shouldn’t be put in positions of responsibility for children’s welfare and education.  Effective programs develop and highlight models of great adults acting on behalf of children.

We don’t need to wait until there are more studies about why bullies bully.  We don’t need to wait until we have more studies to define all the consequences of bullying that turns targets into victims.  We don’t need to wait until we can write perfect laws, policies and programs.

We know enough about the stress, anxiety, depression, self-hatred, negativity, and loss of self-confidence and self-esteem, to know that the effects of being a victim can be life-long.  Just as successful school bullies tend to become bullies as spouses and parents, and bullies at work, so victims of school bullies tend to become victims as spouses and parents, and at work.

We know enough to act now to stop bullies.  We do need to act before more lives are ruined while we analyze, debate and vacillate.  I’d rather err on the side of protecting targets at the risk of being to harsh on a kid that wasn’t really a relentless bully, than the present situation that errs on the side of protecting bullies and leaves targeted children isolated, unprotected, helpless and thinking that suicide is the only way to end the abuse and pain.

Expert coaching of kids and families helps them become strong and skilled enough to resist being targeted by bullies and to stop the bullies in their tracks.  These children do not become victims of bullying.  And their parents learn how to make school administrators, principals and teachers do their duties, even if they’re reluctant.

Stop School-Bullying Suicides Caused by Do-Nothing Principals

Principals didn’t stop school bullies and now there are more school bullying-caused suicides.  In all of the cases I’ll describe, there were differences in the bullies’ methods of harassing and abusing their targets.  But what was the same was that the parents complained and the responsible school teachers and principals didn’t protect the children in their care.  Also the same was the principals’ or school district administrators’ defense: “We didn’t know.” To me, especially after the parents of the targets complained, that’s an admission of incompetence, delinquency and neglect.  The other kids at school knew who bullies were and where, when and how it occurred; why don’t the college-educated, supposedly intelligent and responsible adults know?

I know that the first culprits are the bullies themselves and their parents.  But I want to shine two lights: I know that the first culprits are the bullies themselves and their parents.  But I want to shine two lights:

• First, on the responsible, but do-nothing adults in the schools – the principals, assistant principals, teachers, counselors, district administrators and school board members.
• Second, on the skills parents need learn in order to force inactive, conflict-avoidant, lazy, cowardly or uncaring principals to protect their children.

Notice the similarities in all these cases:

• In Texas, a straight “A” eighth-grader, Asher Brown, took his life 18 months after his parents claim to have reported on-going bullying by four other students.  Despite the evidence of repeated conversations offered by the parents, the school district spokeswomen, Kelli Durham, whose husband, Alan Durham, is assistant principal, claims that they never knew and never had evidence.  Nothing was done to stop the bullies or remove them.

However, numerous comments from other parents and students on the web site of KRIV-TV Channel 26, which also reported a story about Brown's death, stated that the boy had been bullied by classmates for several years and claimed Cy-Fair ISD in Texas does nothing to stop such harassment.

• A 13-year old, Texas eighth grader, Jon Carmichael, took his own life because of repeated bullying.  Teachers and students in the school district had already undergone anti-bullying training after a similar suicide last year.  Nevertheless, nothing was done about this case of repeated abuse.  One of the admitted bullies, Chris Montelongo, said, "I can guarantee you it was most of the school who messed with Jon."  But none of the responsible adults noticed and intervened.

• An 11-year old Oklahoma boy, Ty Smalley, committed suicide after being bullied repeatedly for about two years.  Despite the parents contact with the school, teachers, counselors and the principal never saw anything and never stopped the bullying.  The parents were told things like, “Boys will be boys” and “It would be looked into.”  According to Ty’s father, Kirk, the school never documented any of these conversations so they can now claim that they never knew.

The event that precipitated Ty’s suicide was when he finally retaliated against the bully he was suspended for three days while the bully, previously identified to the teachers, was suspended for only one day.

• An eight-year old in a Texas Elementary school tried to commit suicide, but survived his leap off the balcony of a school building.  He had been repeatedly harassed but school officials had done nothing.  His mother said that teachers kept telling her they'd “handle it” when she complained about the bullying over the past seven months.  The last straw for the 8-year-old was when he was told to leave his classroom after two other boys pulled down his pants in front of the class.

The principal, Linda Bellard, said teachers never informed her of the harassment until the boy's suicide attempt, although the child's mother had visited the school seven times since September to complain about the problem.

Each of these cases will wind their way through courts, settlements will be reached in some, some school administrators will get off because there aren’t specific enough laws that require them to act and we’ll probably never know the whole truth because we weren’t there.

As a parent whose responsibility is to ensure the physical safety, and the mental, emotional and spiritual well-being of your child, you need to know how to get appropriate action from principals and teachers who will resist acting strongly and swiftly to stop bullies.  Your child’s self-confidence, self-esteem and life depend on your skill.

• Complain to teachers, counselors and principals.  But it’s never enough to complain or even to keep a record of your visit and conversation.
• Give the responsible adults one chance.  Do they remove the bully?  Do they continue to monitor the bully and his or her friends for further retaliation?  Or do they remove your child?  Do they excuse the bully’s behavior as, “Kids will be kids?”  Do they say that the bully has a right to be educated in classes of his or her choice?
• Use “The Lucius Malfoy” test.  Is your child’s principal standing up to the bullying parents of the school bully?  Or will he or she cower in front of bullying parents who say their child does no wrong or who threaten to sue the school if anything happens to their little darling?
• If your principal fails theses test you must bring pressure to bear - immediately.  Remember that principals fear three things more than anything else: loss of job, publicity and law suits.
• Get a lawyer and media publicity.  Learn what constitutes evidence and documentation.  Record all communication.  Communicate in writing and have proof that school officials received the letters you write.
• Bullying is rarely an isolated event.  Unite with other parents whose children are bullied.  Get witnesses who will put their evidence in writing.
• Have support for the long-haul.  Find people who’ll keep your spirits up through repeated set-backs.  Find experts to help you plan tactics at each step of the way.

Have great appreciation for principals who simply won’t tolerate bullying – who will have strong, proactive programs to train their staff and who will act swiftly and firmly in response to complaints.  Training is never enough: strong and courageous people are required to make these programs effective. Have realistic expectations; don’t assume that principals, teachers, counselors and district administrators will be active in stopping bullies.  Expect bullies’ parents to thwart your efforts.  Expect most uninvolved people to look away.  If nothing bad happens to bullies, expect other kids to pile on.

You’re on your own.  Many children will give up if they’re not protected by adults; make sure that you know how to protect yours.  Be the skillful advocate of your child’s safety and well-being.

Stop Bullies: Girls Bullying Girls

Just as many girls as boys are bullies but girls more often target other girls. Girls do bully other girls physically.  One publicized example is the Florida girls who beat up a classmate and then posted the video on YouTube.

However, most girl-girl bullying is verbal and emotional.  Seven of the nine bullies were girls in the publicized case that led to the recent suicide of Phoebe Prince.  Their attacks on Phoebe were choreographed, strategically planned and relentlessly executed.  The abuse was verbal, physical and through cyber space.

“Mean girls” are masters of catty remarks, put-downs, scorn, mockery, criticism, sarcasm, cyber bullying and forming cliques led by a Queen Bee.  Mean girls are also masters of covert, “stealth bullying;” backstabbing, rumor-mongering, telling secrets, cutting out and spreading gossip and innuendo while pretending to be friends.

Girl bullies often are control-freaks and emotional blackmailers.  Common bullying statements are, “If you don’t do what I want, you’re not my best friend, “ or “My best friend wouldn’t talk to that other girl,” or “You hurt my feelings, you’re a false friend.”  They often set up boys to attack their targets.

Boys tend to use overt physical tactics more than girls.

Girls: it’s easy to tell if you’re being overtly bullied; it’s harder to tell if the bullying is stealthy.  You’re probably being bullied if you’re feeling controlled, forced to do things you don’t want to do, scared of what another girl might do to you, afraid of getting ostracized or ganged up on, or not wanting to go to school at all.  Trust your gut and talk to your parents no matter how reluctant you are.

Parents: the major signs that your daughter is being bullied are unexplained, 180 degree changes in behavior.  For example, no longer talking about school or friends, not wanting to be with classmates, spending all her time in her room, avoiding checking text messages, social web sites or answering the phone, no longer doing homework, not eating lunch at school, stopping after-school activities, wanting to change or quit school, loss of weight, chewing fingernails, not caring about appearance, can’t sleep, nightmares, loss of confidence and self-esteem, emotionally labile (crying suddenly alternating with explosive anger and temper tantrums alternating with despondency and depression – “I’m helpless, it’s hopeless”).  Be careful; teenagers typically go through periods of these behaviors.  Parents must check out the causes.  Be persistent.  Don’t be stopped by initial resistance. If your daughter is being bullied, parents must proceed down two paths simultaneously:

• Teach your daughter how to protect herself.
• Make teachers, principals and school district administrators protect targets.

Bullying at school is rarely an isolated event.  Usually there is a pervasive pattern of overlooking, minimizing, denying, tolerating or even encouraging bullying.  Strategies for how parents can proceed depend on the situations they’re dealing with; especially the people.  The bottom line is that most, but not all, principals want to avoid the subject, do nothing, cover-up with platitudes, avoid law suits and won’t confront bullying parents who protect their darling little bullies.

Beware of principals who think that their primary task is to understand, rehabilitate or therapeutize bullies.  You will have to get other parents involved and be very tactical in order to get principals to act firmly and effectively. There is one absolute “Don’t.”  Every female client and every woman who has interviewed me said that they were verbally bullied when they were young.  Unfortunately, their mothers told them, “Rise above the bully.  That bully is hurting so much inside that they’re taking their pain and inferiority out on you.  Understand and forgive them.  You’re better than they are.  If you act nice enough, people will return your kindness with kindness.”

Every one of these bullied women bears deep wounds including stress, anxiety, negative self-talk, lack of confidence and self-esteem problems.  They also bear an underlying hatred of their mothers for those messages.  Those messages are absolutely wrong.  Mothers must teach their daughters how to protect themselves, not how to act like willing victims.

Remember, the Golden Rule doesn’t stop real-world bullies.  Prepare your daughters for the real-world they’ll face in school, at work, in intimate relationships and with friends.

Can Grandparents Stop Controlling Sons-in-Law?

This is about the opposite side of the coin from the toxic parents and grandparents that many people have experienced. One of the saddest cries for help I hear is from nice, kindly, well-meaning grandparents whose daughters have given in to their controlling husbands.  Their daughters don’t come to visit and don’t bring the grandchildren, they schedule visits and cancel at the last minute, the daughters and sons-in-law won’t allow the grandchildren to receive presents, the sons-in-law blame the grandparents because everything they do offends them and the daughters take his side and become verbally abusive in every attack.

The poor grandparents try everything, but no matter what they do they’re blamed.  When they try to point out what’s happening, their daughters attack them.  According to the daughters, the grandparents are completely at fault.  Their husbands are reasonable and correct.  The grandparents are blamed for what they do and blamed for what they don’t do.

The grandparents see their daughters isolated from their former friends and families, not allowed access to computers and not allowed to have cars.  And yet, their daughters accept that treatment and defend their husbands.  They see their daughters harassed, bullied and abused but don’t know what they can do to stop it.  The frustration and helplessness are agonizing.

What can you do for now? I’m sorry, but there isn’t much you can do.  Until your daughters are ready to get away from their controlling husbands, there isn’t anything you can do.

If you ever see fresh and obvious evidence of battering or beating, or obvious evidence of child neglect or abandonment you can report that.  But be sure that’s what it is.  You don’t want to get identified as a person who “cries wolf.”  Of course you’ll get blamed, but you get blamed for everything anyway.

You might offer to take the grandchildren on trips without their grandparents.  But beyond that, there’s not much you can do for now.  Since your daughters aren’t minors, they’re entitled to live their own lives, no matter how horrible we think they are.

Stop self-bullying I’m talking to grandparents who were decent parents.  I’m not talking to negative, controlling, toxic, abusive bullies.  Don’t wallow in blaming yourself or trying to identify the specific incidents of bad parenting that led your daughters to accept their husband’s abuse and to hate you.  It’s not your fault.  Every one of us didn’t like some of the things our parents did and most of us got over it.  Probably, your daughters were fine before they met the sons-in-law.  Your daughters have chosen a different path for now. Stop the negativity and bullying self-talk.  That destroys self-esteem and leads to depression.  That won’t make you behave good enough or the right way to finally please your daughters and their husbands.  Forgive yourself when you’re provoked and lash back.

Plan for the future Keep writing to your grandchildren, keep sending gifts to them and keep a record.  Someday, you may have an opportunity to show them the truth.  Try to hold your tongue quiet and don’t engage in arguments about who’s right or how badly your daughters treat you.  You might say, “I know you look at it that way.  That’s your privilege.  But there’s another side.”  Don’t explain the other side; simply state it.

Allow your daughters to create distance.  Accept the treatment for now and hope and pray for the future.  You don’t want to push your daughters further into their husbands’ control because they don’t want to face your, “I told you so.”

Go have a wonderful life in all other areas.  Keep your focus on the rest of life as best you can.  I know that’s hard but that’s what you’ve been given.  It’s like the weather; snow and sun, drought and hurricanes.  And you don’t get to choose.

Stop School Bullies: The Number One Risk Factor is Well-Meaning Parents

Current statistics show that bullying is prevalent – over 50% of kids report being bullied or observing bullying.  Bullying by girls is just as prevalent as by boys (although they often use different tactics) and bullying in “good” neighborhoods is just as prevalent as in “bad” ones. Most parents want to understand why bullies bully, “Is it because bullies have low esteem, or they lust for power or that’s the only way they know how to get control and admiration?”  Those parents usually tell their children never to use violence to stop bullies.  “Violence never solved anything.  Don’t stoop to the bullies’ level.”

Those parents hope that understanding bullies will help them create programs that will rehabilitate bullies.  Then their kids will be safe when they’re away from home or when they’re online.

Parents who say those things are the number one risk factor in making their children targets of repeated bullying.

Their strategy is based on the false idea that if children love and forgive bullies enough, they’ll melt bullies’ hearts and bullies will stop bullying and become their friends.  That strategy rarely stops bullies.

Real bullies won’t stop harassing or abusing our children because they’re nice to them.  Ask the peace-loving people of every country run over by colonization or empire building.  Ask women who have tried to stop harassment, bullying and abuse at work.

Bullying patterns or coping strategies are usually life-long.  Unless they’re stopped, bullying children usually grow up to become bullying adults.  They’re bullies in their love lives, they’re parents who bully their children, they’re bullying soccer-parents and they’re bullies at work.

Similarly, bullied kids grow up with low self-esteem and low confidence; they expect to be beaten down – mentally, emotionally and physically – to be taken advantage of, to lose.  They become repeat victims.

The number one risk factor in our children’s becoming targets of repeated bullying is not bullies or schools – the number one risk factor is us, the parents of the targets.  Bullies have always existed and will always exist, most schools never protected kids and many still won’t.

Take your focus away from psychotherapy of bullies.  Focus instead on stopping bullying right now.  After you stop the bullying, then you can spend all the time you want rehabilitating individual bullies.  As you well know, rehabilitating bullies can take a long time.  I want to protect target children right now.

In order to protect our children, we, as parents, must change our mindsets and then we must learn skills.  We must develop a real-world mindset – that the only way to stop real bullies is to stop them.

In the real world, bullies are predators, like hyenas, looking for the weak and isolated people who don’t know how to protect themselves.  Real bullies have a language all their own – they take our children’s kindness, reasonableness or holding back as weakness and a sign of easy prey. Our kids’ weakness brings out the worst in bullies.

A real-world perspective is that it’s more important to stop bullies first; that counseling, therapy and rehabilitation efforts come second.  In fact, stopping bullying behavior and having stiff consequences for kids who bully repeatedly is one of the best steps in changing their behavior.

We must teach our children to protect themselves from bullies who haven’t learned impulse control or to use non-violent means to navigate in the world.  A few real-world steps are:

1. Of course, try ignoring the bully or try peaceful and kindly understanding tactics, but don’t stop there.
2. Learn to fight back verbally.
3. Have friends who’ll stand with you and come back at the bully.
4. Learn to fight back physically – especially boys, but also girls.
5. Learn when and how to get school principals, counselors, teachers, staff and administrators involved.

A few real-world tips for parents are:

1. Let our children know we’ll protect them.  If they’re being bullied, it’s not their fault – they just haven’t learned how to protect themselves.  Keep their courage, hope and fighting spirit alive.
2. Learn how to force your school principals, counselors, teachers, staff and administrators to protect your kids.  Organize a small core group of parents to help the principal create and implement an effective stop-bullying program.  Be pro-active.  Don’t wait for a bullied kid to commit suicide, get that program going right now!

Coalition Stops Go Daddy Cyber Bullying Web Site

Numerous articles, including Sandy Maple’s on parentdish.com, “Teen Insult Web Site Shut Down,” have reported that online free speech has bowed to the pressure of community values.  In an effort to stop online harassment, cyber bullying and abuse, a coalition has pressured Go Daddy, the internet host, to pull a web site, “People’s Dirt,” out of cyberspace.  Calling it an “insult site” is misleading.  The site was forum for anonymous hate mail. What did it take to pressure Go Daddy to drop the site?

The site was very popular with vindictive and vicious high school students who used it anonymously to publically trash-talk, harass, abuse and embarrass their targets.  The combination of slander and defamation on the hate board was illegal, but the anonymity offered by the site protected the abusers.

A joint effort by parents, students, school administrators and the Maryland Attorney General brought sufficient pressure on the Go Daddy Group and the “People’s Dirt” advertisers – the advertisers pulled their support and Go Daddy acted to preserve its reputation.

Whether protecting kids from physical bullying or from cyberbullying, that grouping is always necessary to stop bullying at school or online.

The Go Daddy hosting service agreement with its users allows Go Daddy to end service for sites whose content includes activities that “defame, embarrass, harm, abuse, threaten, slander or harass third parties.”  The contents on the site, including a threat to kill students and staff, racial slurs, claims of promiscuity about named high school students, and accusations against named teachers fit into those prohibited categories.

Go Daddy could have resisted the effort and forced the group to go to court to prove some sort of illegal activity.  But this is a much better solution: common cause to stop bullying and abuse.  Go Daddy will find other ways to make money.

Every society or community limits complete free speech because of a more important value: The balance necessary to maintain the strong sense of community that enables the people to live together peacefully.  Neither end of the scale – complete free speech or complete censorship and repression – yields a society worth living in.  Some form of compromise, some balancing of individual and communal desires and needs is always reached in communities that move ahead amicably.

Whether the site will remain offline is still an open question.  Other internet hosts may be willing to carry it.  Alfredo Castillo, the site's founder, has previously said that if the site was removed by Go Daddy, he would move it to an international host, where it could skirt any American prosecution.

Mr. Castillo is a person who doesn’t care about his community.  He’s an individual isolated from his community’s values.  He’s interested only in his own desires to make money.  Those are some of the identifying characteristics of bullies and sociopaths.  Anyone know where he lives and where his children go to school?

Talking to your kids about Cyberbullying

In her article in the Wall Street Journal on December 17, 2008, “Talking to your kids about Cyberbullying,” Sue Shellenbarger writes about the difficulties of dealing with cyberbullies. In addition to the difficulties in getting your children to talk to you about the problem, there are often additional problems because the bullies’ parents won’t stop their children and school administrators often won’t take effective action.

It’s so frustrating for parents because we feel pretty helpless.  We may have to work hard to get our kids to tell.  How many of us told our parents when we had trouble?

We have to plant the seeds of sharing and problem-solving long before the kids encounter this type of bullying.  You have to know each child and with a shy or introverted one, be extra vigilant so you can probe at the first signs of trouble.

The other part of the difficulty is changing the situation.  If the bullies’ parents don’t care and the schools won’t take effective action, you will probably feel isolated and stuck.  Too many administrators are cowards – they don’t want to get involved.

We focused on strengthening six our children and helping them be determined and resilient in order to face the real-world jerks and bullies they would inevitably see at school and when they became adults.

Remember the adults who encouraged a teenager to commit suicide.

I give examples of how to deal with bullying in my book “Parenting Bully-Proof Kids” and the CD set “How to Stop Bullies in their Tracks.”  I’ve also written many posts on my blog about developing resilient kids.  Of course, coaching can help you design tactics that fit your specific situation.

Top ten ways to create a hostile workplace

Bullies at work can ruin a culture, destroy productivity and make your life miserable.  Many people focus only on bullying bosses, but I’ve seen just as many coworkers and employees use these bullying methods as I have managers and supervisors.  Before you read the top ten I’ve seen, please think for a moment.  What bullying methods used by whom, have you seen most? Have you seen these techniques ruining your workplace?

1. Yelling, physical threats (overt or subtle) and personal attacks.
2. Verbal abuse, emotional intimidation, personal insults and attacks (in private and in public).  Put-downs and humiliating, demeaning, rude, cruel, insulting, mocking and embarrassing comments.  False accusations (especially outrageous), character assassination.
3. Harassing based on race, religion, gender and physical attributes.  Sexual contact, lewd suggestions, name-calling, teasing and personal jokes (sometimes overtly nasty, or threatening or sometimes given with laughter as in, “I was just kidding” in order to make it hard for you to fight back.
4. Backstabbing, spreading rumors and gossip, manipulating, lying, distorting, evading, hypocrisy and exposing your problems and mistakes.
5. Taking the credit; spreading the blame.  Withholding information and then cutting you down for not knowing or for failing.
6. Anonymous attacks and cyber-bullying – flaming e-mails and porn.  Invading your personal space and privacy – rummaging through your desk, listening to phone calls, asking extremely personal questions, eating your food.
7. Hypersensitive, over-reactions, throwing tantrums (drama queens) – so you walk on egg shells, back off in order to avoid a scene, or beg forgiveness as if you really did something wrong.
8. Dishonest evaluations – praising and promoting favorites, giving slackers good evaluations and destroying careers of people the bully doesn’t like.
9. Demeaning at meetings – interrupting, ignoring, laughing, non-verbal comments behind your back (rude noises, body language, facial gestures, answering phone, working on computer).
10. Forming cliques and ganging up.  Turf wars about budgets, hiring, copiers and coffee machines.

Most bullies use combinations of these methods.

We’ve all seen the effects of bullies and the hostile workplace they create.  There’s increased hostility, tension, selfishness, turf wars, sick leave, stress related disabilities, turn over and legal actions.  People become isolated, do busy work with no important results and waste huge chunks of time talking about the latest episodes.  Effort is diffused instead of aligned.  Promotions are based on sucking up to the most difficult and nasty people, not on merit.

Teamwork, productivity, responsibility, efficiency, creativity and taking reasonable risks are decreased.  The best people leave as soon as they can.

The wrong people or the wrong culture can always find ways to destroy the best operational systems. Your pipeline will leak money and your profits will plummet.

I’ll go into solutions in future posts, but I want to mention one frequently used tactic that does not work to stop dedicated bullies.  It’s based on the false assumption that if we – educate, explain, understand, reason, show the consequences, accept, forgive or make enough attempts to satisfy bullies – then they will become reasonable, civil, professional, friendly and good to work with.  That approach only stops people who are not really bullies, but have forgotten themselves one time and behaved badly.

Determined bullies don’t take your acquiescence as kindness.  They take your giving in as weakness and an invitation to grab for more.  Bullies bully repeatedly and without real remorse.  You won’t get a sincere apology from them.  A sincere apology doesn’t mean anything about how they look.  It means that they change and stop bullying.

I’d like to hear your horror or success stories.