Teenagers do things behind our backs.  They hide things from their parents just like we did.  But suppose they’re involved in cyberbullying?  Even if they’re not the original perpetrator, suppose they simply get drawn in to pile-on? Are we liable when they’re cyberbullies?

Sometimes, people make nasty, sarcastic, critical remarks to a friend about someone else but they don’t expect it to get forwarded to everyone at school.  Lesson learned, I hope.

But how about our children being relentlessly nasty and vicious to everyone they don’t like on social networks?  How about if they tell people to kill themselves?

How about our children sending obscene remarks to lots of people under the name of someone they don’t like?  How about our kids asking people to pile on to call someone they don’t like obscene names?  How about our teenager setting up a fake Facebook page in the name of someone they don’t like, filled with altered pictures of the person, a fake history and rants about all the other kids at school?

About 50 percent of teens with internet access report having been bullied online.  About the same number report doing the cyberbullying.  More than one in three report having received cyber threats.  Only 10 percent of kids who are bullied tell their parents.  Only 15 percent of parents know what their kids doing online, especially on social networks.  Of course, these numbers are rough estimates, but in my experience, they’re low estimates.

If these things are done at school, schools will get involved.  What might a permanent record of these actions do to your teenager’s chance of getting a good job or getting accepted into college?

If the cyberbullying is done from our home computers, the school will probably not get involved.  But the police will.  And our liability as parents will be increased.

Notice, I didn’t approach cyberbullying as a moral wrong.  We grownups know that.  But how far would we go on moral grounds to stop cyberbullying by our children if that meant a pitched battle with angry teenagers.  They will object because we’re spying on them or we’re stopping them from joining some “in-crowd” they desperately want to belong to.

So I approached stopping cyber bullies by asking about our liability.

Suppose the bullied kids and their parents go to the police about our children as a cyber bullies?  Do we want the police coming to our door?  Do we want to defend ourselves by saying that we didn’t know?

Suppose the targets file a suit against our children and against us for damages?  Even if we win, how much money will the lawyers cost?  How will we stand the publicity on every television and newspaper in town?  Suppose it goes nationwide?

The lines of responsibility are in flux now because the area of law is so new.  We don’t know where a judge or jury might come down in our case.

Suppose the target of our children’s venom commits suicide or gets a gun to wreak vengeance?  Suppose we could lose our house in a civil suit?  Suppose we could go to jail?  Does that change our willingness to limit the freedoms our children want when they’re living in our home and using a computer we bought?

The bottom line is that we’re responsible for our children.  They live under our roofs.  We must know what they’re doing.  They don’t have privacy.

If we don’t set limits when they’re younger, they’ll grow up to be teens who think they can do whatever they want.  They’ll know they can wear us down if we try to limit them.  Even though we may pay the price.

If they’ve become teenagers already who think they’re entitled to do what they want, we’d better set boundaries before they do something that can ruin our lives as well as theirs.

Since all tactics depend on the situation, expert coaching by phone or Skype helps.  We can design a plan that fits you and your situation.  And build your will and skill to carry it out effectively.

I attended a wonderful presentation on cyberbullying and sexting by an officer from a local police department.  The question came up about spying on our teenagers’ phones and computers: “Do our teenagers have a right to privacy?”  That was followed by the question: “If we spy on our teens, how can they consider us friends?  They’ll never open up to us.  Won’t that thwart our efforts?” Let’s distinguish between two types of threats to our teenagers:

  1. Adult predators who lure them and groom them – whether to exploit them or to gain personal, family information to use against their parents.
  2. Other teens who will slam them, cyberbully them and share sexted pictures.

Although most parents worry about the first situation, most kids worry about the second or will blow it off as “Drama.”  But the answer is the same in either case.

My answers to the big questions about privacy are essentially the same as that officer’s:

  • Teenagers have no privacy.  I want us to know what our kids are doing so we can help them.  We’ve been there and done that and have more wisdom, even though they don’t think so.  If we don’t have wisdom, we should make learning a first priority.
  • As long as they’re dependent on us and we’re responsible for them, we must know.  They may be more technically savvy but we can learn enough.  That’s what our friends are for.
  • There are values more important than that they like us.  Some of these are that we protect them (even from themselves) as best we can and that they know there are limitations and boundaries they must obey.  Of course, I hope they understand.  But even if they don’t understand – especially when they think it’s not fair or they can take care of themselves – those are the “house rules.”

We hope that much of this can be preventative.  Wouldn’t we like to stop our daughter before she sends a nude photo to a boyfriend?  We can say, “How many of your friends’ parents are still with the boyfriends they loved forever way back in middle and high school?”  How many of your friends’ parents were viciously attacked by their ex’s when they broke up?  How many of your friends’ parents were harassed, taunted, bullied, abused and mobbed by people they used to be friends with?

Wouldn’t we like to know if our kids are being pressured to be bystanders instead of witnesses? Or if they know there’s mobbing and they’re being tempted or pressured to pile on?

In addition, of course, we can be alert to the first signs of cyberbullying.  Have they withdrawn or stopped eating, being with friends, or wanting to go to school?  Have they become emotionally labile (mood swings, happy, crying, excited, depressed, angry, hysterical all in 10 seconds)?  Do they engage in negative self-talk and put-downs?  Do they lack self-confidence and self-esteem?  Are they changing everything in order to get friends or please boy or girlfriends?  Are they anxious, stressed, not sleeping?

When they accuse us of not trusting them, we already know the answers:

  • It’s not about trust; it’s about experience, wisdom and safety.
  • They’ve hidden, lied and deceived us before and will do so again.  Of course we don’t trust them, just like our parents shouldn’t have trusted us.
  • It’s about which risks we’ll allow them to take and which we won’t.

When they insist that they’re old enough to make their own decisions, we also know the answer to that: “When you’re capable of supporting yourself and living independently, then you’re old enough to be responsible for yourself.

As for their opening up because we’re their friends; how many of us opened up to our parents – or would have if they tried to be our friends?  We thought we could or had to solve things on our own or we knew better than to open up.

Whether we physically check phone and computer logs or we also use spyware, we must take the initiative.  If they don’t like it, they don’t need a phone.  Also, we should take steps to find out about their friends and what their friends’ parents allow or encourage.

Unfortunately, too many examples can be found in the headlines of what happen when parents don’t know what their teens are doing.

I’m not suggesting we become the thought-police or “Big Brother.”  There’s no need to go overboard.

How many cyberbullying-caused suicides does it take before we start acting like responsible parents and ferret out what’s going on?  We can’t force reluctant principals to act unless we know what’s going on.  We can’t get law enforcement to act unless we know what’s going on.

You might also check the Verizon cyberbullying site for more information: Verizon Expert Panel, #1, “Understanding and Preventing Cyberbullying:” http://www.youtube.com/watch?v=OeXCT8I4uFU&feature=relmfu

Verizon Expert Panel, #2, “When does rude cross the line, online:” http://www.youtube.com/watch?v=dzuguaf-hlU&feature=channel_video_title

Verizon Expert Panel, #3, “Is your child being cyberbullied?” http://www.youtube.com/watch?v=PZKNgh3_ZjA&feature=relmfu

Expert coaching by phone or Skype helps.  We can design a plan that fits you and your situation.  And build your will and skill to carry it out effectively.

In his post on Urban Semiotic, “Beating the CyberBully,” David Boles discusses the hate mail, anonymous and faked comments, and other tactics of cyberbullies.  He lists some cases that have finally been heard by courts with jurisdiction, including the one when a vengeful adult drove a neighboring teenager to commit suicide.  David points out that some states have adopted anti-cyberbullying laws while others don’t It’s so frustrating for parents and kids because we often feel pretty helpless, even when we can see the warning signs of cyberbullying.

I’m glad some states are finally passing laws to outlaw cyberbullying and I hope the Federal government will also.  I’m glad YouTube, MySpace and Facebook also have become part of the policing effort; good for them.  If these social networks don’t take strong action, then parents shouldn’t allow their children to use those sites; whether the kids like it or not.

It’s the only way we’ll have a chance to stop cyberbullies.  Writing and enforcing these laws will be as difficult as enforcing the libel laws we already have.  We’ll have to distinguish between an angry exchange and a pattern of on-going attacks.

The laws will make it possible to draw the line that outing and prosecuting cyberbullies is more important than the anonymity and privacy that the internet affords … and that we all like.

I don’t let my empathy, sympathy and pity of cyberbullies get in the way of doing what’s necessary to stop their behavior.  Not only put them in prison, but make it illegal for them to get on the net again.  Just like we restrict some activities of convicted felons.

I learned effective techniques to deal with bullies through growing up in New York City, by watching our six children (three girls and three boys) deal with each other and with bullies at school, and through my experience as a coach, psychotherapist and consultant.

Bullies at work can ruin a culture, destroy productivity and make your life miserable.  Many people focus only on bullying bosses, but I’ve seen just as many coworkers and employees use these bullying methods as I have managers and supervisors.  Before you read the top ten I’ve seen, please think for a moment.  What bullying methods used by whom, have you seen most? Have you seen these techniques ruining your workplace?

  1. Yelling, physical threats (overt or subtle) and personal attacks.
  2. Verbal abuse, emotional intimidation, personal insults and attacks (in private and in public).  Put-downs and humiliating, demeaning, rude, cruel, insulting, mocking and embarrassing comments.  False accusations (especially outrageous), character assassination.
  3. Harassing based on race, religion, gender and physical attributes.  Sexual contact, lewd suggestions, name-calling, teasing and personal jokes (sometimes overtly nasty, or threatening or sometimes given with laughter as in, “I was just kidding” in order to make it hard for you to fight back.
  4. Backstabbing, spreading rumors and gossip, manipulating, lying, distorting, evading, hypocrisy and exposing your problems and mistakes.
  5. Taking the credit; spreading the blame.  Withholding information and then cutting you down for not knowing or for failing.
  6. Anonymous attacks and cyber-bullying – flaming e-mails and porn.  Invading your personal space and privacy – rummaging through your desk, listening to phone calls, asking extremely personal questions, eating your food.
  7. Hypersensitive, over-reactions, throwing tantrums (drama queens) – so you walk on egg shells, back off in order to avoid a scene, or beg forgiveness as if you really did something wrong.
  8. Dishonest evaluations – praising and promoting favorites, giving slackers good evaluations and destroying careers of people the bully doesn’t like.
  9. Demeaning at meetings – interrupting, ignoring, laughing, non-verbal comments behind your back (rude noises, body language, facial gestures, answering phone, working on computer).
  10. Forming cliques and ganging up.  Turf wars about budgets, hiring, copiers and coffee machines.

Most bullies use combinations of these methods.

We’ve all seen the effects of bullies and the hostile workplace they create.  There’s increased hostility, tension, selfishness, turf wars, sick leave, stress related disabilities, turn over and legal actions.  People become isolated, do busy work with no important results and waste huge chunks of time talking about the latest episodes.  Effort is diffused instead of aligned.  Promotions are based on sucking up to the most difficult and nasty people, not on merit.

Teamwork, productivity, responsibility, efficiency, creativity and taking reasonable risks are decreased.  The best people leave as soon as they can.

The wrong people or the wrong culture can always find ways to destroy the best operational systems. Your pipeline will leak money and your profits will plummet.

I’ll go into solutions in future posts, but I want to mention one frequently used tactic that does not work to stop dedicated bullies.  It’s based on the false assumption that if we – educate, explain, understand, reason, show the consequences, accept, forgive or make enough attempts to satisfy bullies – then they will become reasonable, civil, professional, friendly and good to work with.  That approach only stops people who are not really bullies, but have forgotten themselves one time and behaved badly.

Determined bullies don’t take your acquiescence as kindness.  They take your giving in as weakness and an invitation to grab for more.  Bullies bully repeatedly and without real remorse.  You won’t get a sincere apology from them.  A sincere apology doesn’t mean anything about how they look.  It means that they change and stop bullying.

I’d like to hear your horror or success stories.

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AuthorBen Leichtling
Tagsabuse, accept, accusations, aligned, anonymous, answering phone, apology, assumption, attacks, blame, body language, bosses, budgets, bullies, bullies at work, bully, bullying, bullying bosses, character assassination, civil, cliques, comments, comments rude, computer, consequences, contact, coworkers, creativity, credit, cruel, culture, cyber-bullying, demeaning, determined bullies, difficult, disabilities, dishonest evaluations, distorting, drama queens, e-mails, educate, efficiency, embarrassing, emotional, emotional intimidation, employees, evading, evaluations, explain, exposing, facial, facial gestures, forgive, forgiveness, friendly, ganging up, gender, gestures, gossip, harassing, hiring, hostile workplace, hostility, humiliating, hypersensitive, hypocrisy, ignoring, insulting, insults, interrupting, intimidation, isolated, jokes, laughing, legal, legal actions, lewd, lewd suggestions, lying, managers, manipulating, meetings, merit, methods, mistakes backstabbing, mocking, name-calling, nasty, non-verbal, non-verbal comments, operational systems, over-reactions, personal, personal attacks, personal insults, personal space, phone, physical, physical threats, privacy, private, problems, productivity, professional, profits, promotions, public, put-downs, race, reason, reasonable, reasonable risks, religion, remorse, responsibility, risks, rude, rude noises, rumors, satisfy bullies, selfishness, sexual, sexual contact, sick leave, slackers, solutions, stress, stress related disabilities, success, success stories, supervisors, systems, tantrums, teamwork, teasing, techniques, tension, threatening, threats, throwing tantrums, turf wars, turn over, understand, verbal, verbal abuse, weakness, work, working on computer, yelling
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