How to deal with the smiling, stealth office bully

Overt bullies easily get our attention.  And we know exactly what we’re up against when they attack. Stealth bullies, who stab you in the back in public with a friendly smile and a laugh designed to disguise their attack as a joke, are much tougher to deal with.  In fact, it took a lot of teamwork and determination to neutralize a smiling backstabber we were asked to help rein in.

To read the rest of this article from the San Antonio Business Journal, see: How to deal with the smiling, stealth office bully http://www.bizjournals.com/sanantonio/stories/2010/05/31/focus6.html

Chuck was “Mr. Cheerful” when he cut down people.  For example, in front of co-workers and bosses, with his arm draped around Joe’s neck as if they were best friends he’d smiling say, “Joe is always the last person in and first to leave. Ha, ha, ha.”  Or he’d jokingly remind everyone that, “Frank lost that sale because he’s too shy, but we’ll try to put some life into him.”  Or he’d cheerfully say, “Harry dresses like he doesn’t care or maybe he’s colorblind.  We’ll have to show him how to look more professional. Ha, ha, ha.”

Everyone was confused and stymied by the mixed messages in Chuck’s hostile words delivered with a jovial tone.  He appeared totally insensitive to people’s looks of hurt and pain.  And his coworkers were too polite or afraid to say anything.  So they hesitantly laughed at his nasty, bullying, abusive remarks.

Smiling backstabbers such as Chuck usually target everyone except the bosses.  Chuck was more selective.  He rarely targeted women.

How can you stop a Chuck without looking super-sensitive and petty?

There was a way Chuck’s team could eliminate the high cost of his low attitudes.

All tactics are situational.  Expert coaching and consulting can help you create and implement a plan that fits you and your organization.

Stop Bullies: Dump the Jerk Day

Today is officially, “Dump the Jerk Day.”  Seriously.  Clear out the debris and deadwood.  Make space for someone who treats you good so you can have a wonderful Valentine’s Day.  Worse than being alone is feeling alone when someone else is taking up all the space and breathing all the air.  Then you’re not only feeling alone, there’s also no space for someone good to come into your life. This is a good time to hold your dating choices under the microscope and, when appropriate, to recognize your bad choices for the jerks that they are.  Then, jettison those persons from your life before Valentine’s Day comes around.

With expert, personalized coaching, you can learn:

• Seven warning signs that help you recognize sneaky, manipulative, critical, self-righteous, controlling stealth bullies and control freaks.
• How to spot a big jerk on the first date – so you won’t make the same mistake next time.
• Five reasons why people hang on to jerks way too long.
• Behaviors you may unwittingly be guilty of that draw bad relationships to you.
• What to do if you are married to a jerk and have children with him.

The bullies who yell or hit are easy to recognize, but the sneaky, manipulative, controllers who start off nice are more dangerous and more difficult to stop.

In “How to Stop Bullies in Their Tracks,” read how Brandi learned to get rid of the jerks in her life.

Even if you’re married with children, you can do it.  In some ways, despite the difficulties, it’s more important because you need to set a good example for your sons and daughters.  Teach them to stop abuse and bullying.

Stop Sneaky Bullies' Traps, Hidden Agendas

One of the favorite tactics of sneaky, stealth bullies is to set traps for you.  When you fall into their snare, they’re gleefully smug, “Gotcha!  See, I told you!”  Their hidden agenda is to prove you’re wrong, dumb and bad and they’re right, smart and good.  They’re not interested in truth or equal relationships; they’re interested in putting you down and dragging themselves up. For example Micky and Donald comment in the blog post, “Repeated Bullying Tolerated by School Officials,” (http://www.bulliesbegoneblog.com/2008/03/24/repeated-bullying-tolerated-by-school-officials/) “Just out of curiosity are you a single parent?”  I don’t know them and their hidden agendas, but I’ll use their comments because their typical of that type of stealth bully.  They never ask, “Just out of curiosity.”  They’re always setting traps and they always have hidden agendas.

They’re waiting to pounce with, “I told you so!  You’re over-reacting because you’re a single parent.  Normal people wouldn’t make such a big deal out of their daughter being tormented, bullied and abused.”  They think the bullying behavior was mild or negligible or normal and that we should ignore it, which to me means that they’re just like the school officials who ignore the torment, harassment, bullying and abuse.

But they won’t be straightforward and declare their opinion.  They won’t get into a discussion in which they might be proven wrong and have to change their ideas.  For example, they won’t say that they believe you’re over-reacting because you’re a too-sensitive, single parent or because your mommy and daddy were bad to you or because you’re afraid of the dark.  That’s too open for them and doesn’t have the payoff they want.

Instead, because they’re sneaky, manipulative, controlling bullies, they’ll simply, almost innocently ask a leading question, “Are you a single parent?” or “Were your mommy and daddy were bad to you?” or “Are you afraid of the dark?”

They’re hoping you’ll say “Yes.”  Then they can sneer and pounce – “See.  I’m right.  You’re merely over-reacting because mommy and daddy were bad to you” or “You’re only over reacting because you’re a foolish single parent.”

They feel safe and smug.  Since they didn’t declare their opinions openly, if you say No” to those questions, they won’t have to admit that their theories or opinions were wrong.  They won’t have to change their beliefs.  Their harassment, bullying and abuse won’t stop.  They’ll simply move on and try to lead you into another trap.

If you want or have to keep dealing with these covert manipulators, maybe because one is your boss or spouse and you’re not ready to leave yet, some tactics to try are:

• Pin them down to expressing an opinion before you answer the question.  You might ask directly, “What’s your point about whether I’m a single parent?  Tell me directly what you think.”  Or, “What’s your point about whether or not mommy and daddy were bad to me years ago?  Tell me directly what you think.”

Be persevering.  Wait for an answer.  Then follow-up with a statement about their belief and whether your evidence will change their opinions.  “So you think I’m overreacting because I’m a single parent?  So if I’m married, will you change your opinion and will you accept that I’m not overreacting?”  Or, “So you think that people get upset about bullying because their mommies and daddies were bad to them?  So if my mommy and daddy were good to me, will you change your opinion and will you accept that I’m not overreacting?”

• Laugh at the hidden connection.  “That’s really silly to think that only single-parents get upset when heir children are bullied.  You sound like a person who thinks bullying is fine.”
• Simply ignore the question.  You don’t have to answer every question that someone asks you.
• Reverse the question onto them.  “Oh, so you think we should ignore the pain inflicted on that defenseless target.  Were you a bully when you were younger?  Were you bullied when you were younger?  Were you afraid to fight back?”
• Laugh at the entrapment.  “Oh, you really got me with that question.  You look smug, superior and righteous.  As if that means you’re smart and right.  How childish and silly to play that game at your age.”

Challenge your date, partner or spouse to stop tripping you up or putting you down, or vote them off your life if they keep trying to:

• Trap you to prove you’re dumb, silly, wrong or bad.
• Further hidden agendas to put them in charge of all decisions.
• Convince you that you’re too sensitive and that their sense of humor is fine.
• Convince you that they don’t have to stop being nasty because once you were nasty to them.

Better than cluttering your space with stealth bullies is to clear your life space so someone good can come into it.  If you don’t, the constant putdowns and “Gotchas” will undermine your confidence and self-esteem, and lead to negative self-talk, self-doubt, anxiety and depression.  It’ll stimulate your own self-bullying patterns and make you weak, immobile and easy prey.

See, for example, the case study of false friend Helen trying to destroy Tammy’s success with her diet in “How to Stop Bullies in Their Tracks”  Or Grace dealing with her husband in “Bullies Below the Radar: How to Wise Up, Stand Up and Stay Up,” available fastest through this web site.

Of course, you’ll need expert coaching to design an action plan that fits your specific situation.

Inept, Unskilled or Over-Protective Mothers Sabotage Daughters

Inept, unskilled or over-protective mothers sabotage their daughters. Almost all the women who’ve interviewed me on radio and TV or who’ve called in with comments have said that their mothers told them to rise above mean girls, to be nicer and kinder to bullies, to be nice because the mean girls were being bullied at home, to feel sorry for the bullies because they had low self-esteem or to simply forgive mean girls as a spiritual thing to do.

That’s bad advice; those methods don’t stop real-world bullies and mean girls.  Those mothers trained their daughters to be easy targets and victims.  Those grown daughters still bear the wounds and scars of being hurt and victimized while not being allowed or knowing how to defend themselves.

In addition, some over-protective mothers said that they’re home-schooling their daughters because they were bullied at school.  There are many good reasons to home-school children, but I think that’s not one of them.

The number one cause of daughters being bullied repeatedly and then growing up to be bullied adults in relationships and at work is well-meaning mothers who are philosophically opposed to fighting back verbally or physically or who are inept or unskilled at stopping bullies.  They make bullying a multi-generational problem by not teaching their daughters effective skills and techniques to stop bullies.

Of course we don’t throw our children into deep water and risk their drowning.  First, we teach them how to swim.  Everything I say also relates to fathers and sons.

So what can mothers do?

• If you’re fearful and protect your daughters in a cocoon, you’ll create problems for them when they grow up. Don’t make being a victim into a multi-generational problem.  The fear they sense will lead them to think they’re weak, fragile and incompetent.  They’ll develop anxiety and low self-confidence and self-esteem.  They’ll be naïve and unskillful and, therefore, easy prey for abusers and predators in their adult love life, with friendships and at work.
• Accept that you must educate and train your daughters to stop bullies skillfully. They won’t be able to function successfully in the real-adult world if you let them think that the whole universe is a safe place; that if they’re nice and loving all people will be nice to them in return; that treating people according to the Golden Rule will get kindness and consideration back; that they’ll be more spiritual if they forgive and rise above harassment and abusive behavior.
• Teach your daughters that the real-world has predators and also teach them how to recognize bullies. Overt bullies are easy to recognize.  Also, teach them the early warning signs of stealthy, covert bullies and mean girls.
• Teach your daughters how to stop school bullies individually – verbally and physically. Predators will misinterpret their kindness and offers of friendship as weakness and an invitation to abuse them more.  Teach your daughters techniques of increasing firmness to get bullies to stop or to get away from them.  Teach them how to rally their friends to help them.
• Teach your daughters how to get adult help from you, school officials and police. Convince them that you can help if they’re targeted by cyber-bullies or if they witness cyber-bullying.
• Be a model. Become skillful in stopping the bullies in your life – at home, at work, as a customer and in the school system.  Learn how to rally and support good principals and teachers, and how to make reluctant administrators protect your daughter.

If you’re over-protective or if you try to ignore, minimize or appease bullies, you’ll teach your daughter to do the same.  And she’ll grow up to feel just as helpless as you do.

Do better for your daughter.  Remember all the women who interviewed me and the mixed feelings they now have about their mothers.

There are many examples of children and adults stopping bullies in “How to Stop Bullies in Their Tracks” and “Parenting Bully-Proof Kids.”  Or call me at 877-8BULLIES (877-828-5543) to teach you how to help yourself and your daughter.

Stop Bullies: Girls Bullying Girls

Just as many girls as boys are bullies but girls more often target other girls. Girls do bully other girls physically.  One publicized example is the Florida girls who beat up a classmate and then posted the video on YouTube.

However, most girl-girl bullying is verbal and emotional.  Seven of the nine bullies were girls in the publicized case that led to the recent suicide of Phoebe Prince.  Their attacks on Phoebe were choreographed, strategically planned and relentlessly executed.  The abuse was verbal, physical and through cyber space.

“Mean girls” are masters of catty remarks, put-downs, scorn, mockery, criticism, sarcasm, cyber bullying and forming cliques led by a Queen Bee.  Mean girls are also masters of covert, “stealth bullying;” backstabbing, rumor-mongering, telling secrets, cutting out and spreading gossip and innuendo while pretending to be friends.

Girl bullies often are control-freaks and emotional blackmailers.  Common bullying statements are, “If you don’t do what I want, you’re not my best friend, “ or “My best friend wouldn’t talk to that other girl,” or “You hurt my feelings, you’re a false friend.”  They often set up boys to attack their targets.

Boys tend to use overt physical tactics more than girls.

Girls: it’s easy to tell if you’re being overtly bullied; it’s harder to tell if the bullying is stealthy.  You’re probably being bullied if you’re feeling controlled, forced to do things you don’t want to do, scared of what another girl might do to you, afraid of getting ostracized or ganged up on, or not wanting to go to school at all.  Trust your gut and talk to your parents no matter how reluctant you are.

Parents: the major signs that your daughter is being bullied are unexplained, 180 degree changes in behavior.  For example, no longer talking about school or friends, not wanting to be with classmates, spending all her time in her room, avoiding checking text messages, social web sites or answering the phone, no longer doing homework, not eating lunch at school, stopping after-school activities, wanting to change or quit school, loss of weight, chewing fingernails, not caring about appearance, can’t sleep, nightmares, loss of confidence and self-esteem, emotionally labile (crying suddenly alternating with explosive anger and temper tantrums alternating with despondency and depression – “I’m helpless, it’s hopeless”).  Be careful; teenagers typically go through periods of these behaviors.  Parents must check out the causes.  Be persistent.  Don’t be stopped by initial resistance. If your daughter is being bullied, parents must proceed down two paths simultaneously:

• Teach your daughter how to protect herself.
• Make teachers, principals and school district administrators protect targets.

Bullying at school is rarely an isolated event.  Usually there is a pervasive pattern of overlooking, minimizing, denying, tolerating or even encouraging bullying.  Strategies for how parents can proceed depend on the situations they’re dealing with; especially the people.  The bottom line is that most, but not all, principals want to avoid the subject, do nothing, cover-up with platitudes, avoid law suits and won’t confront bullying parents who protect their darling little bullies.

Beware of principals who think that their primary task is to understand, rehabilitate or therapeutize bullies.  You will have to get other parents involved and be very tactical in order to get principals to act firmly and effectively. There is one absolute “Don’t.”  Every female client and every woman who has interviewed me said that they were verbally bullied when they were young.  Unfortunately, their mothers told them, “Rise above the bully.  That bully is hurting so much inside that they’re taking their pain and inferiority out on you.  Understand and forgive them.  You’re better than they are.  If you act nice enough, people will return your kindness with kindness.”

Every one of these bullied women bears deep wounds including stress, anxiety, negative self-talk, lack of confidence and self-esteem problems.  They also bear an underlying hatred of their mothers for those messages.  Those messages are absolutely wrong.  Mothers must teach their daughters how to protect themselves, not how to act like willing victims.

Remember, the Golden Rule doesn’t stop real-world bullies.  Prepare your daughters for the real-world they’ll face in school, at work, in intimate relationships and with friends.

Stop Toxic Coworkers and Other Bullies

There are toxic people in every environment – toxic family, toxic friends, toxic lovers and toxic coworkers.  If you don’t recognize and respond effectively to toxic, bullying coworkers they can make your life miserable, harass you, turn the rest of your team against you, scapegoat you and even get you fired. For example,

Jane is known to be difficult, obnoxious and an out of control retaliator.  But she’s very bright and hard working so management tends to minimize the problems she causes, overlook the tension, hostility and chaos she creates, and explain away her behavior by saying, “That’s just Jane.  She must have a good heart.”  She specializes in vendettas.  Most people are afraid of her; they usually walk on egg shells around her and try to avoid setting off one of her tirades.

The bosses make you the leader of an important project that requires tact and people skills because they don’t trust Jane.  Jane is enraged.  Sometimes she blames and threatens you – you stole her job, she’ll report everything you do wrong, she’ll ruin your reputation and she’ll get you fired.  Sometimes she acts sweet – as if she wants to be your best friend.  Sometimes she tries to make you feel guilty so you’ll refuse to lead the project she thinks should be hers – that’s the only way you can prove to her that you’re a good person and her friend.

Is Jane right?  Are you sneaky and manipulative and have you wronged her?  Or is this a misunderstanding you can overcome so she’ll still be your friend?

How can you distinguish a friendly coworker who’s justifiably upset from one of these toxic bullies?  Simple.  You look for patterns in how Jane acts and how you and others feel when you’re around her.

Typically, toxic coworkers have patterns in which they:

• Are selfish and narcissistic – it’s always about them; only their interpretations and feelings matter.  Only their interpretations are true.
• Are sneaky, manipulative, back-stabbing stealth bullies.
• Are over-reactive, control freaks – their interpretations give them permission to search and destroy, no matter how slight or unintentional the insult.  They throw fits and attack or embarrass people they’re upset at.
• Act sweet one time only pry out people’s secrets and look for the opportunity to strike back even more.  Remember, they’re acting polite doesn’t mean they’re nice.
• Will openly lie and deny it.  They’re always 100% convinced and convincing.
• Relentlessly disparage, demean, spy on and report “bad” conduct (often made up) about their targets.

Typically, teammates of these bullies should ask themselves:

• Are you afraid of what Jane might do or that Jane won’t be friends with you?
• Does she threaten you?
• Have you seen Jane attack, manipulate or lie about other targets before you?
• Does Jane apologize but not change or even strike back later?
• Does Jane tell you that you’re special and she’d never go after you?
• Does Jane make efforts to be reasonable and to overcome misunderstandings, to say that the problem is partly her fault and then does she make amends and change?

Of course, you want to be careful that you’re not overreacting.  You want to know if you’re seeing their actions clearly.  But if you answer the first five questions with “yes,” and the last one with “no,” you should beware.

When you identify Jane as someone who is relentless, implacable and has no conscience in pursuing her targets, you know what you’re dealing with.  She’s out to destroy you just like she went after other coworkers in the past.

Your first thought may be, “How can I win her friendship?” or it may be, “She’s suffered so much in her own life, how can I not forgive her?”  If you follow these thoughts with feelings of kindness, compassion and compromise, if you don’t mobilize to protect you life, limb and job you will be sacrificing yourself on an altar of silly sentimentality.

I take a strong approach: Recognize evil and recognize crazy or out of control people who won’t negotiate or compromise.  The Jane’s and John’s of this world are bullies, abusers and predators that do tremendous damage.  They’re why well-meaning people have to consult with experts.  Remember, you would have already resolved situations with coworkers who are reasonable, willing to examine their own actions honestly, and to negotiate and compromise.  You need help with the terminators that you face.

So what can you do?

Divide your response into two areas:

1. Will – determination, perseverance, resilience, endurance, grit.
2. Skill – overall strategy, tactics and the ability to maintain your poise and carry out your plan.

Will

1. Convert doubt and hesitation into permission to act and then into an inner command to act effectively.  Until you have the will, no tactics will help – you’ll give in, back off, bounce from one strategy to another and you'll fail, even with the best plan.
2. Don’t let your good heart blind you to the damage she’ll do to you.  You’ve already given her second and third chances.  That’s enough.  She’s not merely misunderstanding you in any way you can clear up; logic, reason and common sense aren’t effective with the Jane’s of this world.
3. See Jane as a terminator – she’s relentless, implacable and has no conscience.  Under her human-looking skin she’s out to destroy you.  Your good heart and attempts to reason politely won’t stop her.
4. Assume that you can’t rehabilitate or convert Jane in your life time.  That’s not what they pay you for at work anyway.  You’re merely Jane’s coworker with an important personal life, a personal island that needs protecting.  Let Jane’s therapist change her in professional space and on professional time that she pays for.
5. You don’t owe her anything because she got you the job or rescued you from drowning.  She’s out to get you and you must protect yourself.  Let Jane struggle to change on someone else’s professional time.  Don’t put your reputation, your job or your family’s livelihood in harm’s way.  Don’t minimize or excuse.  Deal only with Jane’s behavior.

Skill

1. All plans must be adjusted to your specific situation – you, Jane, the company, your personal life.  Added complications would be if Jane is your boss or the manager of your team likes her or is afraid of her and will collude with her against you.
2. Don’t believe Jane’s promises; don’t be fooled if she acts nice and sweet one time.  Pay attention to the pattern of actions.  If she’s sweet, she’s probably seeking to get information that she can use against you.
3. Don’t expect her to tell the truth.  She’ll say one thing to you and report exactly the opposite to everyone else.  She’ll lie when she reports bad things you have supposedly done.  She knows that repetition is convincing; eventually some of her dirt might stick to you.  Have witnesses who’ll stand up for you in public.
4. Don’t argue the details of an interaction to try to convince her of your side.  State your side in a way that will convince bystanders.  Always remind bystanders of your honesty, integrity and good character, which they should know.
5. Document everything; use a small digital recorder.  Find allies as high up in the company as you can.  When you report Jane, be professional; concentrate on her behavior, not your hurt feelings.  Make a business case to encourage company leaders to act.  It’s about the money, coworkers and clients that the company will save when they terminate Jane.
6. When you listen to voice mails from Jane or talk with her in person, tighten the muscles of your stomach just below your belly button, while you keep breathing.  That’ll remind you to prepare for a verbal gut-punch.
7. Get your own employment lawyer and a good coach to strengthen your will, develop your courage and plan effective tactics.

Each situation is different – you, the toxic coworker and the rest of the company.  The need to protect yourself and your career remains the same, while the tactics vary with the situation.  All tactics are situational tactics.

Backlash: Women Bullying Women at Work

In an article in the New York Times on May 9, 2009, “Backlash: Women Bullying Women at Work,” Mickey Meece describes numerous cases of women bullying women at work. Of course, women abuse, harass and sabotage other woman at work, just like men do to each other.  Sometimes they’re overt and sometimes they’re stealthy, sneaky.  Isn’t that your experience?

More important than distracting questions and considerations about how much they do it, why they do it or do they do it more or differently than men, are:

• Do you recognize the early warning signs of bullies?
• Do you know how to stop them skillfully?

Women often say that other women aren’t as overt about bullying; they’re more likely to be stealth bullies.  Some use tactics that are sneaky, manipulative, backstabbing; some form cliques and start rumors or demeaning put-downs; some pretend to be friends and bad mouth you behind your back; some are negative, whining, complaining “professional victims;” some are passive-aggressive.  And some can be nit-picking, control-freaks just as much as men.

How about Meryl Streep and other unsavory characters in “The Devil Wears Prada?”

Some are splinters, rotten apples and cancers – at all levels in your organization.  Just like men who bully.

As I show in my books and CDs of case studies, “How to Stop Bullies in their Tracks” and “Eliminate the High Cost of Low Attitudes,” bullies are not all the same, but their patterns of behavior, their tactics, are the same – whether they’re men or woman.  That’s why we can find ways to stop them.

Ignoring the problem or begging, bribery, appeasement, simply reinforce low attitudes and behavior at all levels.  A major part of the problem are conflict-avoidant leaders, managers and co-workers who think that if we all talk nicely to each other or try to make bullies happy, they’ll stop bullying.

If we don’t stop bullies, they’ll think we’re easy prey.  Like sharks, they’ll just go after us more.

When women and men learn how to stop bullies in their tracks, we develop strength of character, determination, resilience and skill.  We need these qualities to succeed against the real world bullies they face – men or women.

Of course, individual coaching will help you design tactics that fit your specific situation.

Often, the strong and clear voice of an outside consultant and coach can change these behaviors or empower managers and staff to remove these bullies.  I’ve often helped companies and even non-profits and government agencies create and maintain behavioral standards (team agreements, ground rules for professional behavior) that promote productivity.

Abusive, Manipulative Husbands Who Control Their Wives

Reports of abusive husbands, who beat and even kill their wives, gather lots of publicity and create huge outcries, as they should.  For example, there are two recent reports from Buffalo, New York and Mississauga, Ontario, Canada.  I hope these guys and any others who do such heinous things to other people, including wives, get put away forever. But there’s an even more prevalent bullying strategy that husbands use to control wives, that tends to get overlooked because it’s not as violent.

These are husbands who abuse and control their wives by sneaky, covert, manipulative tactics that demean the women and keep them subservient.  I call these controlling husbands, “stealth bullies.”

Even though overt, physical, domestic violence isn’t involved in these cases, women need name the emotional abuse and violence, harassment and domination as “bullying” in order to rally their spirits, strengthen their backbones and get the help they need to stop the abuse or to get away.

Of course, the sooner women recognize and label what’s going on (especially before they have children); the easier they’ll be able to get away.

Here are some of the warning signs of stealthy, controlling husbands.

1. They control everything – what you do, where you go, who spends the money and what it’s spent on.  They may say that they work hard and make the money, so they should have control of it.
2. Their make the rules – your “no” isn’t accepted as “no.”  They’re always right and you’re always wrong; their sense of humor is right and they’re not abusing you, you’re too sensitive.  Your concerns generally don’t get dealt with – theirs are more important, so they can ignore your wishes.
3. They control you with their disapproval, name-calling, putdowns, demeaning, blame and guilt – no matter what you do; you’re wrong or not good enough.  You’re told that if you were perfect, you’d be treated better.  They blow up over minor things or if you resist in any way.  You’re to blame if they hurt you. Or they control you with their hyper-sensitive, hurt feelings, whining and threats to commit suicide.
4. They argue endlessly and withhold approval and love if you don’t do exactly what they want.  You feel emotionally blackmailed, intimidated and drained.  You walk on eggshells; they threaten you, the children, the pets, your favorite things.
5. You’re told you’re incompetent, helpless and would be alone without them.  They stimulate your self-questioning and self-doubt.
6. They isolate you – they won’t allow you to see your friends or your family, go to school or even work.
7. You’re told that a woman’s place is to be treated like they treat you.  You should accept whatever they dish out.  They often get their friends and even your family of origin to agree with them.  You have to tolerate their behavior until you can convince them to change.

Of course, the same type of list applies to abusive, controlling, stealth-bullying wives, partners, coworkers, bosses, boyfriends, girlfriends, teenagers and friends.

Many women allow themselves to be bullied repeatedly because they don’t recognize and label the control and abuse as “bullying.”  When you recognize and label these bullies’ tactics and tricks, you’ll be empowered to resist them.  When you learn effective skills and techniques, you can resist them successfully.

Peaceful methods (understanding, tolerating, logic, reasoning, forgiveness, their sympathetic therapy) sometimes stop mild bullying.  But you need firmer, stronger methods to stop relentless, determined husbands.

Of course it’s usually not easy to stop the behavior or to get away.  There’s no one-size-fits-all answer.  Tactics must be designed for each situation.  Factors such as money, children, outside support, age, health, threatened increase in abuse to physical brutality and murder, and family of origin and cultural values can be extremely important in designing effective tactics.

But the first step is always for women to make an internal shift from acceptance or tolerance (even though you may hate them) to a commitment and determination to end the abuse and bullying, no matter what it takes.  Without that inner commitment, women usually end up begging the husband to change and waiting forever.  The inner commitment is necessary to give strength and power to the right tactics in your hands.

You’ll find many examples of stealth bullies in my books and CDs “Bullies Below the Radar: How to Wise Up, Stand Up and Stay Up,” “How to Stop Bullies in Their Tracks,” and “Parenting Bully-Proof Kids.”  You’ll also learn practical, real-world tactics to stop these bullies or to get away safely.

A narcissistic, stealth bullying boyfriend justifies his internet porn

Julie (late 30’s) had been living with Harry (also late 30’s) for 6 months when she discovered that he often snuck off to his computer room in the middle of the night to look at internet porn.  They both have good jobs and Julie says the sex is good, so what’s with Harry? Harry says that there’s no problem; it’s perfectly normal and it’s no big deal.  It doesn’t affect how he feels about her; it’s on his own time and there’s no reason for him to stop.  She shouldn’t be so judgmental.

Julie can’t find a good reason to justify her dislike of it, but she’s concerned about where it might lead.

What would you do?

Julie shouldn’t debate about what’s normal or try to convince Harry that her feelings should matter.

She should see clearly what’s ahead and get out of there.  She has already gotten her gut response to the question, “Do I want to be with someone who leaves our bed and sneaks off to look at porn?”  She should trust her gut response of “No.”  Her feelings are sufficient for her to act; she doesn’t have to convince him she’s reasonable or right.

She may be getting along well with Harry now, but in addition to dealing with a person who leaves their bed to look at internet porn, she’s also dealing with a narcissistic, covert, stealthy bullying boyfriend.

When there are problems or pressure in the relationship, he’ll choose porn over her.  He’ll withdraw from the difficulties of face-to-face intimacy and turn to virtual, not real, reality.  Later, as a stealth bully, he’ll get blaming, manipulative and demanding.  He’ll try to make her feelings sound wrong, old fashioned and uncaring.  He’ll claim that his porn habit is her fault.  He’ll say that she should stop nagging and trying to guilt-trip him.  If she only gave him what he needed, he’d stop.  But no matter what she does, it’ll never be exactly right or it’ll never be enough for him.

Why do I predict that?  Experience as a coach and therapist.  I’ve seen it over and over.  And it also happened in this example.

Julie should focus on behavior she wants or doesn’t want in her environment; not on philosophical arguments.  She’s never going to change him.  Later responsibilities as a husband and father won’t change him.  He’s a bullying, narcissistic control-freak who’s addicted to porn.  She doesn’t need to convince him that he needs therapy to end his addiction.  She should get the coaching she needs to get away as fast as she can.

Julie needs coaching to decrease self-doubt and self-bullying (Case Studies # 8 and 9 in “How to Stop Bullies in their Tracks”).  She also needs counseling to get past her fear that Harry is right; if he leaves, she’ll never find anyone else.  She should ignore her self-bullying; that little voice that doesn’t like her, that tells her that Harry might be right.

She needs to start living the life she wants to lead.  Just like Lucy in case study # 14 of my book, if she doesn’t trust her own guts, she’ll get sucked in.  The longer she goes on Harry’s roller coaster ride, the harder it will be to get off.  Does she want to settle for Harry as the best she’ll ever get?  Does she want the pain?

When women derail other women in the office

In her article in the Wall Street Journal, “When women derail other women in the office,” Rachel Emma Silverman comments on Peggy Klaus’ article in the New York Times, “A Sisterhood of Workplace Infighting.” Both discuss an estimate that female office bullies who commit verbal abuse, sabotage performance or hurt relationships, aim at other women more than 70% of the time.  Both discuss the psychological reasons why women hurt other women and why they don’t protect them.

Of course, women abuse, harass and sabotage other woman at work.  Sometimes they’re overt and sometimes they’re stealthy, sneaky.  Isn’t that your experience?

More important than distracting questions and considerations about how much they do it, why they do it or do they do it more or differently than men, are:

• Do you recognize the early warning signs of bullies?
• Do you know how to stop them skillfully?

Women often say that other women aren’t as overt about bullying; they’re more likely to be covert, stealth bullies.  Some of the common tactics and perpetrators are:

• Sneaky, manipulative, backstabbing.
• Forming cliques, starting rumors, mastering demeaning put-downs.
• Pretending to be friends, but bad mouthing you behind your back.
• Negative, whining, complaining “professional victims.”
• Passive-aggressive behavior.
• Nit-picking, control-freaks, just as much as men.

How about Meryl Streep and other unsavory characters in “The Devil Wears Prada?”

Some are splinters, rotten apples and cancers – at all levels in your organization.  They need removed just like men who bully.

As I show in my books and CDs of case studies, “How to Stop Bullies in their Tracks” and “Eliminate the High Cost of Low Attitudes,” bullies are not all the same, but their patterns of behavior, their tactics, are the same – whether they’re men or woman.  That’s why we can find ways to stop them.

Ignoring the problem or begging, bribery and appeasement simply reinforce low attitudes and behavior at all levels.  A major part of the problem are conflict-avoidant leaders, managers and co-workers who think that if we all talk nicely to each other or try to make bullies happy, they’ll stop bullying.

If we don’t stop bullies, they’ll think we’re easy prey.  Like sharks, they’ll just go after us more.

When women and men learn how to stop bullies in their tracks, we develop strength of character, determination, resilience and skill.  We need these qualities to succeed against the real world bullies we face – men or women.

Of course, individual coaching will help you design tactics that fit your specific situation.

Often, the strong and clear voice of an outside consultant and coach can change these behaviors or empower managers and staff to remove these bullies.  I’ve often helped companies and even non-profits and government agencies create and maintain behavioral standards (team agreements, ground rules for professional behavior) that promote productivity.

How to stop a controlling boyfriend

Sometimes, even experienced people don’t recognize control-freaks until they’re in a relationship so far that they have to fight fiercely to get free. Madge was divorced, without children and had established a good career.  She’d purchased a house she loved and had a wide circle of professional and personal friends who admired and respected her intelligence, competence, good sense and friendship.

When she met Frank, also middle-aged, she thought she’d found the missing piece she wanted in her life.  He seemed to think so also.  He quickly gave her a friendship ring and moved into her home.  He knew what he wanted, had lots of plans for his success and seemed to know the right people in town.

But, after a few months, Madge began to recognize the controlling side of Frank.

When they were courting, Frank had given his reasons for wanting to go to the places and meet the people he wanted to.  Madge usually agreed and it seemed like no big deal to acquiesce since she wasn’t as determined as Frank.  But after he moved in, she began to realize that they always did what he wanted and he got very angry if she put up more than a token resistance.  He stopped giving reasons and merely gave orders.

He began to re-organize her home the way he liked and simply ignored what she wanted.  Or he could always win debates with her.

Frank never hit her, but she began to realize that she was afraid of disagreeing with him.  He got so angry and he was so sure he was right that he wouldn’t back down.  She slowly accepted his claim that she wouldn’t be invited out without him.  And she was afraid that he might even dump her.  Then she’d look like what he told her she was; past her prime and on the down side.

None of his work projects seemed to pay off, but he always had new and bigger plans.  He kept pointing out that her friends were jealous of his ideas and plans.  They didn’t appreciate his talents and potential, and they sabotaged his projects.  He said, “We won’t with your old friends any more, but with your contacts, I can cultivate important people who appreciate me.

At a party one night, Madge was having a wonderful time when he suddenly came to her and said, “We’re leaving now.”  She asked if anything had happened and he replied, “No. I’m just bored so we’re leaving.”  She said, “I’m having a great time so if nobody got you angry, I’d like to stay a little longer.  Surely you can find someone interesting to talk with for a while.”  Frank spat back, “I said we’re leaving.  That means right now!”

Madge now says that she still doesn’t know what shifted in her, but she said, as sweetly as she could, “No.  If you want to leave, you can take the car, but I’m staying.  I’ll get a ride or a take cab home.  I won’t be long.”

Frank stormed off.  When she arrived home a few hours later, he was furious.  He yelled, “I’m in charge.  If you don’t do what I want, you can get out of my house.”

Madge felt like a chastised little girl.  She thought, “I wasn’t considerate of him.  I could have left with him as he wanted.  It wouldn’t have been the end of the world, even though I was having a wonderful time.”  She begged him to forgive her; “I won’t argue with you any more.”  When she said that, Frank finally smiled and said, “That’s my girl.  Don’t talk back any more and I won’t have to punish you.”

At 2 a.m. Madge woke up with a start.  Her fists were clenched and she was shaking with rage.  “Wait a minute,” she thought.  “It’s my house, not his.”  At that moment her head and heart turned around.  She saw Frank clearly for the bully he was.  Even though he hadn’t hit her, he was a sneaky controlling, stealth bully.

As I show in my books and CDs of case studies, “How to Stop Bullies in their Tracks” and “Bullies Below the Radar: How to Wise Up, Stand Up and Stay Up,” the story of a wife stopping a controlling husband, bullies are not all the same, but their patterns of behavior, their tactics, are the same.

Here are seven of the early warning signs of a stealth bully:

1. They make the rules; they control everything – what you do, where you go, who spends the money and what it’s spent on.
2. They push boundaries, argue endlessly and withhold approval and love if you don’t do exactly what they want.
3. Their standards rule – your “no” isn’t accepted as “no;” they’re always right and you’re always wrong; their sense of humor is right and they’re not abusing you, you’re merely too sensitive.  Your issues generally don’t get dealt with – theirs are more important so they can ignore your wishes.
4. They control you with their disapproval, name-calling, demeaning putdowns, blame and guilt – no matter what you do; you’re wrong or not good enough.  Or they control you with their hyper-sensitive, hurt feelings and threats to commit suicide.
5. You’re afraid you’ll trigger a violent rage – you walk on eggshells; they intimidate you with words and weapons; they threaten you, the children, the pets, your favorite things.  You’re told that you’re to blame if they’re angry.  You feel emotionally blackmailed, intimidated and drained.
6. You’re told you’re incompetent, helpless and would be alone without them.
7. They isolate you – they won’t allow you to see you friends or your family, go to school or even work.

Madge could now see that Frank was merely a domineering fast talker, who brought in no money.  He had been sponging off her all the time he had taken control of her life.  And she had allowed him to.

I won’t detail the difficulties Madge had in getting Frank out of her house and life.  That’s when she discovered that he’d done this before to many other women and knew how to intimidate her and make her look bad.  But she got courageous and strong, and she got free.

Controlling boyfriends, husbands, teenagers, parents, bosses, co-workers and friends use the same methods.  That’s why we can find ways to stop most of them.  If we don’t stop bullies, they’ll think we’re easy prey.  Like sharks, they’ll just go after us more.

Of course, individual coaching will help you design tactics that fit your specific situation.

Holidays bring out many bullies at home

Holidays bring out many bullies at home.  You know; the control-freaks who have to have things their way; the manipulative, guilt-tripping, back-stabbing, super-critical, put-down stealth bullies.  For example, Jane has a mother, brother and two sisters who are masters at these techniques.  She used to dread the holidays with the whole family, until she stopped their behavior. It’s funny how often the family of our hearts and spirits is not the family we grew up in.

What goes on in your family?  Do you have examples for the next posts on the holidays at work and bullying children during the holidays? Jane’s mother had guilt-tripped her all of her life.  Her mother’s voice dripped with hurt and pain when she whined, “You never loved me as much as your sisters did” and “You’re so selfish and uncaring, you won’t do the simple things I want for me, after all I did for you.”

Sister #1 always preened and pointed out how her children, husband and house were better than Jane’s.  At the same time, the sister’s husband hated Christmas.  He sounded just like Scrooge, “Christmas is humbug and fake.  I don’t want to waste my time, I won’t give presents and I won’t have fun.”  He was nasty the whole time.

Jane’s brother insisted that Christmas must be done his way; his way was the RIGHT way.  Jane was supposed to make a big spread for him at her house early in the morning, prepare the food he wanted and make her children do the activities he wanted.

Sister #2 bragged about how much more she gave her children than Jane did, and how much better she took care of their mother than Jane did.  She was the best child and she and her children were mom’s favorites.  Also without telling Jane, she invited extra people to come to Jane’s house.  Her husband was okay until he started drinking.  Then he criticized everything Jane did or had.  And he was relentless.

At least, Jane thought, I don’t have elatives that come to stay when I don’t want them or friends who bully me.  And this year, for the first time, Jane is looking forward to an afternoon with the extended family.  That’s because she won’t allow those old behaviors of theirs in her space.

With coaching and the techniques from the book and CD set, “How to Stop Bullies in their Tracks,” especially the staircase technique and the guideline of being as firm as she needed, Jane got over her own guilt and self-bullying, and set boundaries and behavioral rules for her family in her house.  She started two years ago by not getting hurt feelings, by calling it like it is and even being a little sarcastic.

She said to her mom, “Stop trying to guilt trip me.”  When he mother complained, “I was not.  I was simply telling you how I felt,” Jane didn’t argue.  Instead she firmly responded, “I never thought I’d have a mother who tries to manipulate me using guilt.  You’re just like grandma and what she used to do with you.”

We know that everyone talks about how wonderful their children are, and Jane was glad to listen to Sister #1 for a while.  But when her sister kept going on, and brought every conversation around to the inevitable comparisons, Jane finally said, with a smile, “Yes, you’ve convinced me again.  Your children are much better than mine.”  When her sister indignantly protested that wasn’t her intention, Jane didn’t argue about intentions.  Each time her sister repeated her nasty comparisons, Jane simply repeated what she had said.

Jane also laid down some rules without asking their opinions.  For example, she wants Christmas Eve and morning with her children, and their protests didn’t sway her.  She’s willing to give them the afternoon.  Also she no longer allows liquor on Christmas day.

Over the past two years, Jane has been steady about her challenges to her family.  She rarely debated or helped them do amateur psychoanalysis on why they behaved the way they did.  Their better behavior was her test.

She decided which values were more important to her and then made clear that her family had to change or she wouldn’t have them for Christmas.  More important than a family gathering with nasty people, was a wonderful time with her children.  And she didn’t argue with their protests and justifications.

Jane’s progress was not as fast and smooth as I’m telling in this short post, but it was steady.  She’s seen her family change over the last two years and she thinks that this Christmas will be a test for them.  She’s pretty sure that if she stands firm, they accept her rules for behavior she allows in her life.  Mostly she’s eager for the challenge.

We all have bullies in our family.  The holidays seem to bring out the best in some people, while they bring out the worst in others.

Of course, we need to design different tactics to fit everyone’s unique circumstances and the bullying patterns in individual families.  That’s what coaching and consulting are for.  Some people will be sweeter and softer than Jane, while others will be even more frank and straightforward.

How to Stop Bullies in their Tracks; 10-CD Set

New resources to help you eliminate bullies from both your work and personal life are ready to ship:* My new 10-CD set, “How to Stop Bullies in their Tracks,” complete with 20 case studies, plus a free bonus, unabridged reading of my book, “Parenting Bully-Proof Kids: Stop School Bullies in Their Tracks.” * The Bullies Be Gone system — Personal Life Bundle * The Bullies Be Gone system — Professional Life Bundle

The two new bundles bring together all of the elements and resources you need to create a bully-free environment in your professional and in your personal lives.  Listen to the CDs in the car or airplane, and refer back to the sections in the books that you'll want to read over and over.  When you purchase these bundles, you'll receive more that 20% off the price of each resource, if purchased separately.

They’re in plenty of time to help you handle the bullies you face during the holiday season and to give as presents to those in need.  Please see the details, including the Table of Contents and questions for reading groups, on the products and resources page. “How to Stop Bullies in Their Tracks” will show you how to apply lessons from 20 case studies to end bullying in your personal life and at work: * Early warning signs of overt and stealth bullies. * Stop self-bullying before it destroys your life. * The three strategies that will be successful. * Nine ineffective approaches you should stop using. * A five-step process to thwart the most determined bullies. * How to protect your personal ecology.

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“Parenting Bully-Proof Kids: Stop School Bullies in Their Tracks” is a companion to “How to Stop Bullies in Their Tracks.”  It shows you how to guide your children and teenagers to live a bully-free life.

Good parenting requires you to teach them how to use other tactics and techniques to stop bullies in their tracks, as well as to maintain their independence, confidence and self-esteem, and to promote their emotional development. That's necessary preparation for them to succeed in the adult world at work and in personal relationships – e.g., with husbands, wives, partners, brothers, sisters, relatives, friends and neighbors.

Six case studies will teach you how to help them deal with: * Taunting, teasing and fighting. * A venomous Queen Bee. * Emotional blackmail. * A manipulative control-freak who pretends to be a friend. * School administrators. * The most important decision for teenagers. * Self-bullying.

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The Bullies Be Gone system — Personal Life Bundle

This collection of books and CDs brings together all the elements and resources you need to create a bully-free environment in your personal life: * “How to Stop Bullies in Their Tracks” – soft cover. * “Parenting Bully-Proof Kids: Stop School Bullies in Their Tracks” – soft cover. * “Bullies Below the Radar” – soft cover. * “How to Stop Bullies in Their Tracks” plus “Parenting Bully-Proof Kids” – 10-CDs.

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The Bullies Be Gone system — Professional Life Bundle

This collection of books and CDs brings together all of the elements and resources you need to create a bully-free environment in your professional life: * “Eliminate the High Cost of Low Attitudes” – 3-CDs + Workbook. * “How to Stop Bullies in Their Tracks” – soft cover. * “Bullies Below the Radar” – soft cover. * 12 bonus articles on how to deal successfully with bullies in the workplace.

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~~~ "Create an isle of song in a sea of shouts."  Rabindranath Tagore ~~~

We'll make it easy for you to get copies for everyone on your gift list by shipping directly to them.  Simply order the number of copies you want and immediately send me an e-mail with the addresses of each of your lucky friends.  In addition, if you recently purchased one of the items in the system and want to get the rest now, e-mail me and I'll give you a special discount on “Parenting Bully-Proof Kids” and the 10-CD set.

Of course, you can also get the personal coaching you need for your specific situation.

Best wishes for a joyous, bully-free life, Ben

Facing a two-faced coworker

My advice was asked on this situation on condition that the author remains anonymous.  What would you do if you faced a two-faced coworker or teammate who treated you civilly in public but attacked you when you were alone?  And no one else in the office knew or would believe you. In public, Bart (fictitious name) smiled and seemed helpful to Fran (fictitious name).  Even though he didn’t know her specialty, he started offering polite, detailed suggestions in an authoritative and convincing way about how she could improve her performance.  Fran felt like she was being micro-managed in a way she couldn’t resist or argue back.  It would take too long to show why his suggestions wouldn’t work and she didn’t think everyone else was really interested.  Other members of the team started to think she was pretty incompetent since Bart knew so much more.

In private, Fran asked Bart to stop being so controlling and making her look bad.  He agreed to, but then he continued to subtly demean her in public.  In addition, he started ignoring her, leaving her out of the information loop, and putting her down subtly in front of others.  Fran again asked him to stop.  Bart said he wanted them to have a good working relationship and suggested a meeting to clear the air.  Fran was initially wary, but he persisted and she agreed.

At the private meeting, Bart told Fran she was the worst person he'd ever worked with.  She wasn’t completely bad professionally, but she had the worst personality he’d ever seen.  He wanted her to treat him with as much friendliness as she treated other people in public.  Fran was mystified because he didn't say who these other people were and she thought she already treated everyone politely and professionally.

He said Fran was bullying him, he couldn't sleep at night because of her, she was just as hostile and nasty as another girl he used to work with and his girlfriend agreed that Fran was bullying him, even though Fran had never met her.  He said he’d been verbally cruel to people in the past, but he didn't want to be with her.  He said Fran was the worst person he'd ever worked with and the worst thing about his otherwise perfect job.

Fran felt scared because nothing like this had ever happened to her before and because Bart said everything very quietly and calmly with a twisted look of pure hate on his face.  He seemed to be enjoying it.  Fran had never seen him look or act this particular way before, so she thought others wouldn't believe her.

He carried on this way for an hour and Fran felt like she was in the presence of a psycho.  She apologized profusely.  He kept twisting the knife.  She said she was sorry for “bullying” him.  He kept twisting the knife.  She asked how she could make things better between them.  He kept twisting the knife.

Since she had to work with him closely, Fran pretended to be his friend from that day on.  She followed up two weeks later to see if he was happier.  He said he no longer thought of her at night, but added that he hated her because of the way she treated him.  He didn’t stop correcting her in public and he continued to sabotage her work.

Don’t waste time psychoanalyzing Bart and Fran or thinking that some trust building exercises, communication techniques or skillful conflict resolution will bring them together.  Fran should realize that she and Bart live on different planets.  She thinks she’s okay and he’s a scary psycho.  He hates her guts, thinks she bullies him and that professional behavior allows him to vent his feelings and hatred.

In her world, she’s faced with a relentless, crazy person who blames everything on her and is out to get her.  In that office, she’ll always feel his hatred shooting into her back.  She’s also afraid he might blow and physically harm her.  She must be willing to skillfully fight a work war against a fanatic or have her credibility and reputation destroyed.  Or leave.  For example; see my article in the Denver Business Journal on winning a work-war.

Notice that every time she tried to please him by taking the blame or being nice, he only twisted the knife more.  Fran’s comment that she never met his girlfriend probably shows that she thinks she can prove her case with reasoning, logic and good will because everyone will listen and be objective.

There are many other variants of the two-faced, bullying colleague.  Some stealth bullies spread rumors and lies behind your back.  Some cut you down behind your back.  Some drive a wedge between you and other people by telling them that you said bad things about them.  These back-stabbers always work in the dark and can’t be pinned down

My books, CDs and coaching can help.

What did Fran do?  Fran secretly hated Bart for what he had put her through.  She didn’t want to become buddies with him.  Also, she didn’t want to waste her time proving to everyone how mean and crazy he was.  Three month's later, she secured another job and left.  Since then, she’s been happy at the new job.

That’s one effective solution to deal with people like Bart, but what will Fran do if she encounters another one.  For example, if she’s highly skilled and competent, she’ll make someone else jealous, scared and angry.  If she’s beautiful, she’ll arouse these same feelings in some other women.

What would you do if you were Fran?