Select leaders who are excited by challenge, change

If you think that fear of change is normal human nature, you’re wrong.  That’s especially true for the leaders you select. For example, Harry was slated to move up to Senior Vice President in a few years.  In the meantime, his division needed to change its direction and way of doing business.  He must groom a great leadership team and weed the appropriate people.

To read the rest of this article from the Denver Business Journal, see: Select leaders who are excited by challenge, change http://www.bizjournals.com/denver/stories/2007/03/12/smallb8.html

One member of Harry’s present, six-person team had to be let go.  He was an excellent project manager and he liked being custodian of repeatable processes.  However, he couldn’t handle the changes required.  His need for controlling every detail led him to resist fluid goals, processes and relationships.  He got rattled, constantly threw up roadblocks and underperformed.  In order to solidify his position, he also tried to sabotage his competition.

Another member of the team felt threatened because there wasn’t enough lead-time to prepare for shifting hurdles or moving targets.  She found a cookie-cutter job with fewer challenges.

Harry got the standard leadership advice:

• Change makes people fearful.  They feel like victims.
• Normal people are slow adapters or resist change forever.  They’ll be negative, critical and complaining.
• People must go through five psychological stages before finally accepting forced change.
• Don’t expect too much during a transition.  Before your staff performs at high levels again, they’ll need lots of pampering and time to feel safe and confident.

I disagree. While resistance may be the norm in our society at this moment of time, that doesn’t make it normal.  In other cultures and in America in the past, “normal” was to be excited by change.  That’s where the great rewards are.  Think of Edison, Rockefeller and Ford, for example.

Whenever our ancestors came to America, last year or 30,000 years ago, they faced huge changes and took great risks.  They thrived, or we wouldn’t be here.  We have those hardy genes.  People who thrive today will have the same qualities their ancestors had.  They won’t be brainwashed into feeling fragile.

Our normal reaction to change can be eager anticipation; just as we had before our first day of surfing or skiing.  Like life, these activities are inherently dangerous and exhilarating.

In truth, our only security is in ourselves; not in false guarantees of employment for life.  Anyone who needs guarantees will fight to make an organization stay the way it is, which will kill it.  They won’t rise on their teams.

If we try to force things to stay the same, performance decreases.  Behavior sinks to the lowest level tolerated.  Narcissists, incompetent, lazy, gossip, back-stabbing, manipulation, hostility, crankiness, meeting sabotage, negativity, relentless criticism, whining, complaining, cliques, turf control, toxic feuds, harassment, bullying and abuse thrive.  Power hungry bullies take power.

The higher you go in a company, the more you have to keep your head in the game when things change suddenly.  Harry’s company isn’t downsizing, but most people who stay will have to learn to function well in continual change.  He’ll provide training, consulting and coaching – but not hand-holding.  And he won’t be conflict-avoidant in protecting the high standards he needs.

Of course, there’s tremendous risk in moving ahead.  But there’s more risk in fighting to stay the same.  A static organization will become unprofitable and all staffers will become unemployed.  Since only a few basic processes will stay the same, people who are comfortable only when repeating a known process will become uncomfortable.

Get over discomfort.  Our feelings aren’t handed to us in stone.  Don’t wait until we’ve developed a sense of safety and confidence, or an abundance mentality.  Take responsibility right now.

Life is an open system.  Get used to it.

High standards for how to respond to challenges and change protect everyone from unprofessional behavior.  You can learn to eliminate the high cost of low attitudes, behavior and performance.

All tactics are situational.  Expert coaching and consulting can help you create and implement a plan that fits you and your organization.

Snitches, vendettas hurt productivity

It’s easy to dislike stalkers and snitches with personal vendettas.  But you can’t fire them just because they’re relentless, stir up conflict and waste your time and energy, can you? Most of us dislike snitches.  And there are rules and laws against stalking someone in the workplace.

But if you’re a manager, someone who tells you about things your other employees are doing wrong can seem helpful.  A snitch doesn’t always look like a snitch if you’re the beneficiary, not the target or victim, of their tattling.  And they can provide useful information about serious problems you may not be aware of.

For example:

To read the rest of this article from the Minneapolis/St. Paul Business Journal, see: Snitches, vendettas hurt productivity http://www.bizjournals.com/twincities/print-edition/2011/11/04/the-human-element.html

Did Hazel do her boss a favor by being a snitch?  Maybe – if there weren’t more to the story.  Snitches are toxic, bullies who often beat others with trivial rules.

What can you do if you have a sneaky, manipulative, control-freak like Hazel working for you?  Even though they’re toxic, the answer can be tricky.

You certainly don’t want to discourage employees from reporting serious problems – criminal activity, safety problems and the like.  But you should be wary of any employee who’s always telling you about the faults of other employees.  There’s a good chance you have a snitch and stalker on your hands.

Where and how do you draw the lines?  You may want to put some restrictions in place.  For example:

If you manage an employee with Hazel-like obsessions, you’re not helping her or your team by encouraging stalking and snitching.  You’re creating a scenario that will destroy your team.  Harassment, bullying and negativity will increase, other team members will start abusing each other, meetings will become charades with hidden agendas and character assassination, and morale will plummet.

Instead, stop stalking, personal vendettas and snitching before they start.  Focus on individual and team performance.

Learn what you can do to eliminate the high cost of snitches’ low attitudes.

All tactics are situational.  Expert coaching and consulting can help you create and implement a plan that fits you and your organization.

Do Our Teenagers Have a Right to Privacy?

I attended a wonderful presentation on cyberbullying and sexting by an officer from a local police department.  The question came up about spying on our teenagers’ phones and computers: “Do our teenagers have a right to privacy?”  That was followed by the question: “If we spy on our teens, how can they consider us friends?  They’ll never open up to us.  Won’t that thwart our efforts?” Let’s distinguish between two types of threats to our teenagers:

1. Adult predators who lure them and groom them – whether to exploit them or to gain personal, family information to use against their parents.
2. Other teens who will slam them, cyberbully them and share sexted pictures.

Although most parents worry about the first situation, most kids worry about the second or will blow it off as “Drama.”  But the answer is the same in either case.

My answers to the big questions about privacy are essentially the same as that officer’s:

• Teenagers have no privacy.  I want us to know what our kids are doing so we can help them.  We’ve been there and done that and have more wisdom, even though they don’t think so.  If we don’t have wisdom, we should make learning a first priority.
• As long as they’re dependent on us and we’re responsible for them, we must know.  They may be more technically savvy but we can learn enough.  That’s what our friends are for.
• There are values more important than that they like us.  Some of these are that we protect them (even from themselves) as best we can and that they know there are limitations and boundaries they must obey.  Of course, I hope they understand.  But even if they don’t understand – especially when they think it’s not fair or they can take care of themselves – those are the “house rules.”

We hope that much of this can be preventative.  Wouldn’t we like to stop our daughter before she sends a nude photo to a boyfriend?  We can say, “How many of your friends’ parents are still with the boyfriends they loved forever way back in middle and high school?”  How many of your friends’ parents were viciously attacked by their ex’s when they broke up?  How many of your friends’ parents were harassed, taunted, bullied, abused and mobbed by people they used to be friends with?

Wouldn’t we like to know if our kids are being pressured to be bystanders instead of witnesses? Or if they know there’s mobbing and they’re being tempted or pressured to pile on?

In addition, of course, we can be alert to the first signs of cyberbullying.  Have they withdrawn or stopped eating, being with friends, or wanting to go to school?  Have they become emotionally labile (mood swings, happy, crying, excited, depressed, angry, hysterical all in 10 seconds)?  Do they engage in negative self-talk and put-downs?  Do they lack self-confidence and self-esteem?  Are they changing everything in order to get friends or please boy or girlfriends?  Are they anxious, stressed, not sleeping?

When they accuse us of not trusting them, we already know the answers:

• It’s not about trust; it’s about experience, wisdom and safety.
• They’ve hidden, lied and deceived us before and will do so again.  Of course we don’t trust them, just like our parents shouldn’t have trusted us.
• It’s about which risks we’ll allow them to take and which we won’t.

When they insist that they’re old enough to make their own decisions, we also know the answer to that: “When you’re capable of supporting yourself and living independently, then you’re old enough to be responsible for yourself.

As for their opening up because we’re their friends; how many of us opened up to our parents – or would have if they tried to be our friends?  We thought we could or had to solve things on our own or we knew better than to open up.

Whether we physically check phone and computer logs or we also use spyware, we must take the initiative.  If they don’t like it, they don’t need a phone.  Also, we should take steps to find out about their friends and what their friends’ parents allow or encourage.

Unfortunately, too many examples can be found in the headlines of what happen when parents don’t know what their teens are doing.

I’m not suggesting we become the thought-police or “Big Brother.”  There’s no need to go overboard.

How many cyberbullying-caused suicides does it take before we start acting like responsible parents and ferret out what’s going on?  We can’t force reluctant principals to act unless we know what’s going on.  We can’t get law enforcement to act unless we know what’s going on.

You might also check the Verizon cyberbullying site for more information: Verizon Expert Panel, #1, “Understanding and Preventing Cyberbullying:” http://www.youtube.com/watch?v=OeXCT8I4uFU&feature=relmfu

Verizon Expert Panel, #2, “When does rude cross the line, online:” http://www.youtube.com/watch?v=dzuguaf-hlU&feature=channel_video_title

Verizon Expert Panel, #3, “Is your child being cyberbullied?” http://www.youtube.com/watch?v=PZKNgh3_ZjA&feature=relmfu

Expert coaching by phone or Skype helps.  We can design a plan that fits you and your situation.  And build your will and skill to carry it out effectively.

Schools Blame Victim, Avoid Bully

Theresa Marchetta, Investigative Reporter for Denver ABC-TV station, KMGH-TV reports in an article and video on a two more incidents in different Denver area schools in which principals made the bullied girls (aged 7 and 12) do all the changing while nothing happened to the bullies.  They were clear cases of, “Blame the victim, avoid the bully.” This, parents’ say, despite the clear policies the school districts involved already have to protect their kids

Clearly, even if there are laws (which there often aren’t), even if there are policies (which there often aren’t), even if there are handbooks (which there often aren’t); that’s not enough.  Obviously, it takes more than pieces of paper to stop bullying.

Even if the necessary paperwork is in place, it takes principals who are willing to act swiftly and decisively in order to stop teasing, taunting, harassment, cyberbullying, emotional and physical bullying and abuse.

Of course, that means that principals must be willing to stop difficult children and often resist their bullying fathers and mothers who threaten to sue the principal and school district administrators.  Principals know where bullying kids learned to bully.

Of course, principals will tend to turn on the targets who they think will be more malleable and less prone to sue.

The first obvious solution is new principals who are upright and courageous, and who will rally all children and parents to help stop bullies.

The second obvious solution is to require principals and district administrators to stop bullies or be fired.  That will give them the impetus to stand up for what they know is right.

We all know the consequences of allowing bullies to get away with maybe a lecture (if even that) and then allowing them continued contact with their targets, the bullying and violence will increase.

The approach of the two principals makes the targeted children feel helpless and that their situation is hopeless.  It starts them down the path to being victims for life.  It destroys self-confidence and self-esteem.  It stimulates anxiety, stress, guilt, negativity and self-mutilation.  It starts children toward isolation, depression and suicide.

Whatever their reasons, excuses and justifications, would you want to pay those principals to be responsible for your children’s safety?  I wouldn’t.

Colorado Senate is currently considering a bill to start fighting bullying.  According to District 30 House Representative Kevin Priola, “School should be a safe place where kids can go and excel and learn to do reading, writing and math and not have to worry about fear of intimidation.”

Wheat Ridge Rep. Sue Schafer said, “Most importantly, there is research showing that when there is a high level of safety, the CSAP scores go up. Conversely, low safety, CSAP scores go down. This bill is going to raise the awareness of our school boards and our administrators that this has become a serious problem and our bill asks or encourages every school district to do a climate survey.”

The bill doesn’t go far enough or fast enough for the parents of the two girls, who need effective action from their principals right now.

Personally, they’ll have to work hard to keep their daughters’ spirits up.

If your children are the targets of bullies and school officials who aren’t protecting them, you need to take charge.  With expert coaching and consulting, we can become strong and skilled enough to overcome principals and other officials who won’t do what’s right.  We can plan tactics that are appropriate to us and to the situation.

“How to Stop Bullies in Their Tracks” and “Parenting Bully-Proof Kids,” have many examples of children and adults commanding themselves and then stopping bullies.  For more personalized coaching call me at 877-8Bullies (877-828-5543).

Mom Demands Daughter's Safety from Bully

Theresa Marchetta, Investigative Reporter for Denver ABC-TV station, KMGH-TV reports on the response of the principal of Roxborough Intermediate School, Douglas County, Colorado to a serious case of bullying. “Irene Rockwell reports that her 6th grade daughter, who had been a peer mentor, choir member, A+ student and student body representative, was made to sit in the hallway so she could hear the lessons while the bully was allowed to remain in the classroom.”

“That was four months ago and until the investigative broadcast, nothing was done to remove the bully from school even though there were many further incidents.”

“The Rockwells said they were in constant contact with Ashley’s teacher, school principal Rick Kendall and other school officials, as the bullying continued.  Yet all along, the Rockwells said Kendall allowed the bully to remain in the same class with Ashley.”

"[Ashley] was sitting outside her class for almost 30 percent of the day hearing instruction because she could not sit in class without being tormented and harassed by this kid," Rockwell said.

“Rockwell read the instructions her daughters received from the school, Ashley and Victoria will sit on the north side of the cafeteria and will sit so she is facing the north wall."

“Soon, Rockwell said, the situation escalated from verbal assaults to physical threats.  My husband and I talked about it and quickly decided we'd be calling the police the next day, Rockwell said.”

If you find this hard to believe, see the video and read the article.  Of course, when principals like Mr. Kendall don’t stop bullies, the bullying and violence increases.

Obviously the principal has not resolved the situation effectively.  Why does the target have to be the one to make all the adjustments and the bully get away with the harassment, taunting, abuse and bullying?

The Rockwells will have to work hard to keep their daughter’s spirits up.  Principal Kendall’s approach makes the targeted children feel helpless and that their situation is hopeless.  It starts them down the path to being victims for life.  It destroys self-confidence and self-esteem.  It stimulates anxiety, stress, guilt, negativity and self-mutilation.  It starts children toward isolation, depression and suicide.

Whatever Mr. Kendall’s reasons, excuses and justifications, would you want to pay him to be responsible for your child’s safety?  I wouldn’t.

Oh yes.  Remember that the Colorado legislature is now considering a bill to raise public and private funds to educate teachers in how to stop bullies and bullying.  I strongly support the measure, but it’s a drop in the bucket.  It doesn’t require principals like Mr. Kendall and school district administrators to stop bullies.  And there are no penalties for principals like Mr. Kendall who allow bullies to continue attacking our children.

If your children are the targets of bullies and school officials who aren’t protecting them, you need to take charge.  With expert coaching and consulting, we can become strong and skilled enough to overcome principals and other officials who won’t do what’s right.  We can plan tactics that are appropriate to us and to the situation.

“How to Stop Bullies in Their Tracks” and “Parenting Bully-Proof Kids,” have many examples of children and adults commanding themselves and then stopping bullies.  For more personalized coaching call me at 877-8Bullies (877-828-5543).

Are Relentless School Bullies Stopped by Mediation?

I’ve often seen principals, guidance counselors, teachers and district administrators recommend mediation even for relentless school bullies and their targets, even after the bully has taunted, teased, harassed and abused the target for months and the school officials haven’t changed the bully’s behavior by asking, encouraging, begging and bribing the bully. In these situations, the principals finally give up and throw the burden back on the defenseless targets by saying that the kids have to work things out on their own.  In these circumstances, this recommendation is a cowardly abdication of adult responsibility and authority, and it’s totally wrong.

Of course mediation and the weight of peer opinion and condemnation can be effective in some cases.  For example, in situations in which two kids got into it with one time, it’s possible to bring them together and build a bridge of civility and even respect.

But in recommending one-to-one mediation when the school officials have already failed, the officials have taken the third step in converting your targeted child into a victim:

1. The first step was in not protecting the target, in not removing the bully, in not having consequences for the bully and his family the next time the bullying occurred, in not kicking the bully out of school.
2. The second step in converting targets into victims is usually taken in cases where the principal, teachers, counselors and school district administrators have been unable to rehabilitate the bully through asking, teaching, begging and bribing the bully.  They make the target pay the price by removing him from the classroom or by simply looking the other way when the bully acts and then stonewalling and lying to the target’s parents.  They hope the target will be less stubborn than the bully and will agree to suffer in silence.  However, when the bully realizes that he has power, he usually increases his violence because no adult is making him stop bullying and other kids are afraid of him because he can get away with doing what he wants.
3. The third step that uncaring, lazy, weak, inept or cowardly principals take is when they blame the target.  They say, “You must be doing something wrong because the bully’s still picking on you.  Therefore, if you get together and apologize and promise to do whatever the bully wants, he won’t have a good reason to abuse you.  If you can’t make him change, it’s your fault.”  They call that “Mediation.”  That kind of mediation assumes that the target did something wrong, that the bully has good reason to be angry and abusive, and that the bully will stop when the target grovels.  That form of mediation completely ignores the truth that relentless bullies are predators. For whatever reasons – their own pain, their drive for power and position – they will keep bullying until they’re actually stopped.

This approach makes the targeted children feel helpless and that their situation is hopeless.  They’ll be victims for life.  It destroys self-confidence and self-esteem.  It stimulates anxiety, stress, guilt, negativity and self-mutilation.  It starts children down the path toward isolation, depression and suicide. Parents, when principals have gone on weeks and months making excuses why they allow the bullying to continue, they’re telling you that you’re on your own.

• They won’t stop the bully; they’ll look the other way.  They’ll let your child sink or swim on his own in the shark-infested waters of the playground, cafeteria, lockers, hallways, bathroom or bus.
• They don’t care about your child’s feelings or problems.  They either care about the bully’s feelings more or they simply don’t want to deal with a difficult problem.  Don’t let your child entertain self-doubt or negativity.  Don’t give in to stress, anxiety, hopelessness or depression.  Don’t go down that path to helplessness and suicide.  Keep your child’s confidence and self-esteem high.  You and your child can stay strong and courageous; you can stop the bully.
• Encourage your child to maintain his inner strength and move up a staircase of increasing firmness to try to get the bully to look for easier prey.  All tactics depend on the situation, but there are some general guidelines.
  • At the bottom of the staircase we try peaceful, friendly methods.  We ignore it, we say ouch, we ask the bully to stop, we try to deflect it with jokes, we avoid contact.  If that stops the bully, your child wasn’t really dealing with a relentless bully.  If the bully doesn’t stop, if the violence continues, we need to teach our children to push back verbally.
  • If verbal methods don’t stop the bully and the school officials won’t stop the bullying, especially with younger kids, when it’s one-to-one and the kids are the same size, your child must be prepared to beat up the bully, if possible.  Prepare your child with martial arts training.  Of course you must be aware that the older a bully is, the more likely he is to be carrying a weapon.  I’m going to this level because you’ve already failed using every peaceful means you can.
  • I’m assuming that the principal and district administrators have not stopped the bullying while you’ve been talking to them and your child has slowly gone up the staircase.  Of course, when your child hits back those cowardly principals will attack your child because, they’ll say, “We don’t condone violence,” even though they permitted the bully to be violent for months.  And usually, they permitted his friends to pile on by attacking your child verbally and physically or through cyberbullying.  They’ll suspend your child for fighting back.  Arrange for your child to be prepared and happy.  Go to Disney World as if you won the Super Bowl.  If the bullying stops because your child is ready to fight again, it’s worth the trip.
• Since you won’t have legal redress – principals can’t be fired if they don’t stop bullies – your only alternative is plenty of bad publicity.  You’ll need a lawyer and the ear of sympathetic reporters.  Get your documentation together and make it public; minutes of all the meetings with the principal, emails and letters received by the principal expressing your concerns for your child’s safety and containing the minutes of the meetings.  Look for a reporter or station manager who was bullied and not protected when he or she was a child.  They might champion your cause.
• The most important consideration is your child.  Eventually, you want your child to get a good education.  You must increase his strength, courage, character and will.  You want him grow up to look back at the bully and the authorities who didn’t protect him as insignificant.  They were speed bumps in his life that he’s overcome and doesn’t even think about now because his life is so wonderful.  That may mean that you remove your child from the care of school officials who don’t care about his physical, mental and emotional well-being and safety.

By the time the principal suggests mediation, you know you’ve given them too much time and trust.  You’ve been in an adversarial relationship and you didn’t recognize it.  Now you know.  Act wisely and tactically.

If your children are the targets of bullies and school officials who aren’t protecting them, you need to take charge.  With expert coaching and consulting, we can become strong and skilled enough to overcome principals and other officials who won’t do what’s right.  We can plan tactics that are appropriate to us and to the situation.

“How to Stop Bullies in Their Tracks” and “Parenting Bully-Proof Kids,” have many examples of children and adults commanding themselves and then stopping bullies.  For more personalized coaching call me at 877-8Bullies (877-828-5543).

Will Colorado's Anti-Bullying Bill Stop School Bullies?

The Colorado House of Representatives is considering a bill to stop school bullying (House Bill 1254).  In an effort by some legislators “to be proactive…so we don’t have a sensational suicide in [Colorado],” the core of the bill will:

• Create a committee to study the problem.
• Set up an agency to solicit funds for training of teachers on how to combat bullying (when funds are available from public and private sources).
• Require use of uniforms to “encourage school pride and unity and promote uniformity of dress.”
• Set up a voluntary statewide survey of schoolchildren about bullying in their schools.
• Bar teachers or school administrators from punishing students who report bullying.

The program would continue until July 1, 2016, at which point its effectiveness would be reviewed.

To be kind, this is nice but falls far short of what’s needed to protect children and prevent more suicides.

To be honest, this means nothing.  But it allows legislators to say they’re doing something to stop bullies and bullying.

Notice there is:

• No requirement that principals, teachers, counselors and district administrators are required to have proactive programs designed to stop harassment, taunting, teasing, bullying or abuse.
• No requirements for school officials to be responsible for working with law enforcement officers to stop cyberbullying.
• No consequences or legal penalties for school officials who don’t stop bullies or who actively protect bullies or who remove victims from classes and activities while still allowing bullies and their friends complete access to their targets.

If you don’t think that principals and other school officials ignore bullying, then read about the many suicides that have occurred in the past year.  In almost every case, the parents say that they talked to principals many times over 6-12 months, but the principals now claim that they didn’t know what was happening.  Also, consider why they need a law to “Bar teachers or school administrators from punishing students who report bullying.”

Even worse are people who pretend that present laws are enough or that it’s too hard for school officials.  For example:

• “Jane Urschel, executive director of the Colorado Association of School Boards, said the bill would not only be burdensome for schools who will have to form and adopt a new bullying policy, but it also asks them to address an issue they are already acutely aware of.  This bill would put mandates on districts that they can’t afford.  The school districts are not ignoring this issue and want every child to be safe.  Schools already have a handle on this.”
• “Rep. Robert Ramirez, R-Westminster, has already said he is skeptical of the need for it. ‘I have a huge problem with legislating personal behavior.  Bullying is something that is already addressed by schools as incidents occur. A state law isn’t going to change anything.’”

I’d point out that:

• School officials do not have a handle on this.  In answer to Ms. Urschel and Representative Ramirez, the problem is that there are no laws that require principals to stop bullies.  That’s why there are so many cases in Colorado in which bullying is tolerated, which means condoned.  For example, see the investigative report by Theresa Marchetta of KMGH-TV (ABC affiliate in Colorado).  Without laws, principals can do nothing to stop bullies and be safe from personal consequences.  In addition, with no additional funding, many schools in Colorado with principals who want to prevent bullying manage to do so.  I live in Colorado and have grandchildren in some of those schools.
• When there are no laws or there are no penalties for breaking laws, people do what they want with impunity.  Can you imagine how effective laws against robbery and murder would be if there were no penalties?  How effective would child labor laws or laws to prevent unsafe working conditions be with no penalties?
• Individual school and district officials are now the ultimate and only judges.  With no laws or penalties, they are the final court of appeals.  Parents of children who are being relentlessly bullied cannot force officials to protect their children.  The only recourse for parents is adverse publicity.
• We know what will change the whole system.  It’s not suicides.  It’s when principals, teachers, counselors and school district administrators are fired for not protecting our children.  It’s when law suits are successful against officials who are being paid to be responsible for protecting children but fail in that primary duty.  Suddenly, all the excuses and foot dragging will be gone.  A few principals will quit and I’ll applaud.  The rest will magically discover reasons why and how they can make programs that stop bullying.  In other contexts it’s called “skin in the game.”  Right now, school officials don’t have any skin in the game.

I’d think that Ms. Urschel and Representative Ramirez were actually interested in stopping bullying if they came forward with strong, realistic, effective proposals of their own, complete with penalties, instead of merely being critics.

The problem is not lack of money of lack of an effective system.  The problem is that we don’t have good enough people responsible for the safety of our children.

According to the Colorado Trust Bullying Initiative, of students surveyed in 2008: * 57 percent reported verbal bullying * 33 percent reported physical bullying * 10 percent reported online bullying

We need laws that criminalize the behavior of bullies and of principals, counselors, teachers and school district administrators who put our children at risk by not stopping bullies.  And then we need people with courage who are willing to act.

If your children are the targets of bullies and school officials who aren’t protecting them, you need to take charge.  With expert coaching and consulting, we can become strong and skilled enough to overcome principals and other officials who won’t do what’s right.  We can plan tactics that are appropriate to us and to the situation.

“How to Stop Bullies in Their Tracks” and “Parenting Bully-Proof Kids,” have many examples of children and adults commanding themselves and then stopping bullies.  For more personalized coaching call me at 877-8Bullies (877-828-5543).

Stop School-Bullying Suicides Caused by Do-Nothing Principals

Principals didn’t stop school bullies and now there are more school bullying-caused suicides.  In all of the cases I’ll describe, there were differences in the bullies’ methods of harassing and abusing their targets.  But what was the same was that the parents complained and the responsible school teachers and principals didn’t protect the children in their care.  Also the same was the principals’ or school district administrators’ defense: “We didn’t know.” To me, especially after the parents of the targets complained, that’s an admission of incompetence, delinquency and neglect.  The other kids at school knew who bullies were and where, when and how it occurred; why don’t the college-educated, supposedly intelligent and responsible adults know?

I know that the first culprits are the bullies themselves and their parents.  But I want to shine two lights: I know that the first culprits are the bullies themselves and their parents.  But I want to shine two lights:

• First, on the responsible, but do-nothing adults in the schools – the principals, assistant principals, teachers, counselors, district administrators and school board members.
• Second, on the skills parents need learn in order to force inactive, conflict-avoidant, lazy, cowardly or uncaring principals to protect their children.

Notice the similarities in all these cases:

• In Texas, a straight “A” eighth-grader, Asher Brown, took his life 18 months after his parents claim to have reported on-going bullying by four other students.  Despite the evidence of repeated conversations offered by the parents, the school district spokeswomen, Kelli Durham, whose husband, Alan Durham, is assistant principal, claims that they never knew and never had evidence.  Nothing was done to stop the bullies or remove them.

However, numerous comments from other parents and students on the web site of KRIV-TV Channel 26, which also reported a story about Brown's death, stated that the boy had been bullied by classmates for several years and claimed Cy-Fair ISD in Texas does nothing to stop such harassment.

• A 13-year old, Texas eighth grader, Jon Carmichael, took his own life because of repeated bullying.  Teachers and students in the school district had already undergone anti-bullying training after a similar suicide last year.  Nevertheless, nothing was done about this case of repeated abuse.  One of the admitted bullies, Chris Montelongo, said, "I can guarantee you it was most of the school who messed with Jon."  But none of the responsible adults noticed and intervened.

• An 11-year old Oklahoma boy, Ty Smalley, committed suicide after being bullied repeatedly for about two years.  Despite the parents contact with the school, teachers, counselors and the principal never saw anything and never stopped the bullying.  The parents were told things like, “Boys will be boys” and “It would be looked into.”  According to Ty’s father, Kirk, the school never documented any of these conversations so they can now claim that they never knew.

The event that precipitated Ty’s suicide was when he finally retaliated against the bully he was suspended for three days while the bully, previously identified to the teachers, was suspended for only one day.

• An eight-year old in a Texas Elementary school tried to commit suicide, but survived his leap off the balcony of a school building.  He had been repeatedly harassed but school officials had done nothing.  His mother said that teachers kept telling her they'd “handle it” when she complained about the bullying over the past seven months.  The last straw for the 8-year-old was when he was told to leave his classroom after two other boys pulled down his pants in front of the class.

The principal, Linda Bellard, said teachers never informed her of the harassment until the boy's suicide attempt, although the child's mother had visited the school seven times since September to complain about the problem.

Each of these cases will wind their way through courts, settlements will be reached in some, some school administrators will get off because there aren’t specific enough laws that require them to act and we’ll probably never know the whole truth because we weren’t there.

As a parent whose responsibility is to ensure the physical safety, and the mental, emotional and spiritual well-being of your child, you need to know how to get appropriate action from principals and teachers who will resist acting strongly and swiftly to stop bullies.  Your child’s self-confidence, self-esteem and life depend on your skill.

• Complain to teachers, counselors and principals.  But it’s never enough to complain or even to keep a record of your visit and conversation.
• Give the responsible adults one chance.  Do they remove the bully?  Do they continue to monitor the bully and his or her friends for further retaliation?  Or do they remove your child?  Do they excuse the bully’s behavior as, “Kids will be kids?”  Do they say that the bully has a right to be educated in classes of his or her choice?
• Use “The Lucius Malfoy” test.  Is your child’s principal standing up to the bullying parents of the school bully?  Or will he or she cower in front of bullying parents who say their child does no wrong or who threaten to sue the school if anything happens to their little darling?
• If your principal fails theses test you must bring pressure to bear - immediately.  Remember that principals fear three things more than anything else: loss of job, publicity and law suits.
• Get a lawyer and media publicity.  Learn what constitutes evidence and documentation.  Record all communication.  Communicate in writing and have proof that school officials received the letters you write.
• Bullying is rarely an isolated event.  Unite with other parents whose children are bullied.  Get witnesses who will put their evidence in writing.
• Have support for the long-haul.  Find people who’ll keep your spirits up through repeated set-backs.  Find experts to help you plan tactics at each step of the way.

Have great appreciation for principals who simply won’t tolerate bullying – who will have strong, proactive programs to train their staff and who will act swiftly and firmly in response to complaints.  Training is never enough: strong and courageous people are required to make these programs effective. Have realistic expectations; don’t assume that principals, teachers, counselors and district administrators will be active in stopping bullies.  Expect bullies’ parents to thwart your efforts.  Expect most uninvolved people to look away.  If nothing bad happens to bullies, expect other kids to pile on.

You’re on your own.  Many children will give up if they’re not protected by adults; make sure that you know how to protect yours.  Be the skillful advocate of your child’s safety and well-being.

Stop School Bullies or They'll Ruin Summer Vacations

Where do school bullies go during summer vacation?  Do you think they take the summer off and stop bullying until September? School bullies enjoy the summer.  Usually there are fewer adult supervisors at camps, recreation centers, pools, playgrounds or in the mall to stop their bullying.

Bullying is often, but not always, by older kids against younger kids and by bigger kids against smaller kids.  Bullying can be physical, relational and verbal, and it’s always emotional.  Mean girls are adept at gossip, put-downs and exclusion.  Boys use relational and verbal abuse just as much as girls do.  Boy bullies are masters of put-downs, excluding and leading malevolent gangs. Check out summer camps and organized activities where the same kids go for an extended period of time.  Usually the staff at summer camps and recreation centers is too busy and too swamped to stop school bullies on vacation.  Often, staff tolerates or condones bullying.  You’ll hear them say, “That’s just kid stuff.  It’s a rite of passage.  Kids need to learn to deal with bullying by themselves.”  Oh, some staff might lecture or yell if they observe bullying and they care, but their attention will be drawn away by other concerns and the target will be left unprotected.  There won’t be enough consistent oversight and you won’t know what’s going on.

Find out ahead of time if staff is trained to detect and stop bullies.  Do they have a policy and training program?  What specific behaviors are staff trained to observe?  Have they ever sent a bully home?  Do they train the kids how to witness and standup for each other.  What’s the refund policy if you pull your children out because they’re being bullied?  Express your concerns in writing so there’s a record.

Prepare your children to tell you what’s going on.  Being a target of bullying is not their fault.  Not defending themselves or not getting help will create long-lasting problems for them.  Telling is not tattling.  Convince them that the bullying will get worse if they don’t tell you.

If they’re sleeping over, have them send letters home, not postcards.  Is there an increase in anxiety, stress and nightmares?  Are they suddenly uncommunicative?

If your children are in a day activity, stay and observe it.

If there’s an incident or you’re suspicious, talk to the counselor, teacher and head of the organization in person or by phone.  Follow up in writing.  Don’t be put off by promises and platitudes.  What concrete actions have they taken?  A chat or lecture is not an action that will stop a real-world bully.  Don’t accept, “Ignore it and it’ll stop.”  Do bullies still have unsupervised access to your children after a lecture?  The Golden Rule doesn't stop real-world bullies.

If you hear the administrators say that they’re trying to build the bullies’ self-esteem or increase their empathy, or if they think that the bully will benefit from therapy or counseling while they’re still at the activity or camp, or if they appeal to your understanding and sympathy for how difficult the bully’s life is get your children out of that place immediately.  They’re more concerned with the bully than the victim.  They’ll sacrifice your children in order to help the bully. Check out supervised areas like pools and water parks where your children go but where there can be different kids each day.  You have much less control here.  Usually staff is focused on physical safety.  You may have to go a number of times despite your children’s protests.  You’ll probably have to analyze the situation and train them how to escape bullies and get help.  Help them identify lifeguards who will protect them.  Teach them how to elicit those lifeguards’ help.

Check out unsupervised areas like parks and malls where your children hang out.  Are you afraid of the other kids who hang out there?  Do your children know how to get a police officer and what to say to get that officer on their side?  Are you available in emergencies? Make sure your children go with a larger group of friends.  Let them go only if you trust the group to stay together and protect each other.  Of course, your children think that the most important thing in their lives is being accepted by their friends or the crowd they want to be liked by.  But that’s not your primary concern.  First and foremost, you’re not your children’s friend; you’re their protector and your better judgment counts.

Let them earn the privilege of going places without you in a step-wise way.  When they’ve proven to you that they know how to stop bullies or to escape in a fairly safe situation, then and only then, give them a little more freedom that’s age-appropriate.  Encourage them to make those steps, but don’t give in to nagging.  Whining and complaining aren’t evidence of good decision-making.

Bystanders-observers-witnesses can make all the difference in protecting targets.  Teach your kids how to enlist help.  Teach them to be brave.

This article does not include bullying of kids by counselors and staff, or the bullying of weak counselors by a gang of kids.  But you must be aware of the possibilities.

Remember, despite the lack of action by so many principals, teachers and staff during the school year, it’s still more dangerous during the summer.  Be careful out there.

Stop a 4-Year Old Bully

A New York Times blog post by Lisa Belkin, “A Bully at Age 4?” raises the question, “How young is too young to be a bully?” A comment from a parent described a big 4-year old child hitting other 4-year old kids at school, not allowing other kids to play if he didn’t feel like it, biting another kid so severely through a thick jumper that bad marks were left, and punching another child in front of a teacher.  The teacher asked the bully to apologize but the bully refused.  The teacher did nothing further.

The parent wanted to know if the 4-year old was old enough to intend to hurt his victims and if he was a “bully?”  Since the school wasn’t taking this seriously, the parent wondered if she was overreacting or if she should do something to protect her child?

In trying to define bullying and in thinking she shouldn’t act if the aggressor hadn’t intended to hurt his targets, I think the parent is taking the wrong approach.

Instead, she should begin by asking what she wants for her child.  Do you want your child hit, bitten, cut out of games, punched?  Don’t intellectualize about it.  Don’t give excuses for the bully (For example: "He’s too young to understand the pain he’s causing").

If you want your child repeatedly abused, if you want to leave your child in the hands of teachers and administrators who won’t protect your child when he’s harassed or attacked by someone bigger turn your back and leave your child to the predators.

On the other hand, if you don’t want your child brutalized, maybe a little outrage would serve you well.  Would you allow your children to do that to each other?  If you want your child to be treated with civility and kindness, then you must act with courage and strength.  Don’t wait to act until you’re absolutely positive that a kid’s behavior has risen into some mental category you can label “bully.”

If your child is too small to fight back, you have to protect him.  Get the parents of other targeted kids to go en masse to the school principal and teachers.  Hold them accountable to stop bullies like that abusive 4-year old.  Apologies are never enough, but there are many options for meaningful and effective consequences: He can be given an all-day time out, he can be socialized while he's kept away from his targets, his parents can be held accountable for his behavior, and he can probably be kicked out of school if he won’t change his behavior.

If the school administrators are reluctant to protect the children in their care, you might explain what a little publicity can do.  For example; would they like a national story on their school, “School Condones Bullying Despite Parents’ Protest”?  Or simply move your child to a different school in which the responsible adults care about his emotional health and physical safety.

As an aside, in my experience, 4-year olds know if they can get what they want by brutalizing or abusing another kid.  If their bullying isn’t stopped when they’re children, they’ll grow up to be adult bullies; in love and at work.  But intention to hurt is not the issue.  You can stop the bullying even before a child understands all the ramifications of that behavior.  The child’s understanding of the consequences that will happen to him can be enough to stop the behavior.

Also of course, your 4-year old is finding out whether he can count on you to keep him safe and healthy or if you won’t protect him.  If you justify or excuse the bully’s actions, you’ll be ruining your child’s self-confidence and self-esteem.  All your life, you’ll live with the consequences of your actions and his decision about you.

Teen Suicides Should Lead to Anti-Bullying, Abuse School Programs

A rash of teen suicides (4 in the last six months) has alarmed a Schenectady, New York school district.  At least two of the suicides have been directly attributed to abuse and bullying, especially girl to girl harassment.  However, the school superintendent has been quoted as spreading the blame, “The community is also beginning to understand that these activities are embedded within neighborhoods and even in the homes across our city and across our country.”  He has also made the point that educators aren’t parents and that their influence and control are limited. I was interviewed by Steve Van Zandt and Jackie Donovan on their Daybreak program on Radio WROW in the Albany-Schenectady area.  Our focus was what the school district could and should do.  Steve and Jackie are great in presenting the issues and fielding calls.

Of course, the superintendent is right, but I’d like to see him step up and tell what part of the problem he’s going to attack with speed, intensity and determination.

First, he sounds like he’s leading a debate down the pathway of analyzing all the factors involved and describing the ones he might label as the most important.  He’s an “educator,” which means he’ll get stuck in “analysis paralysis.”

But he doesn’t have to analyze or solve the whole problem of teen abuse and bullying in society.  He simply has to take responsibility for the number one task of his school district and of each principal.  The number one task is not education, it’s safety and security.  Only when he can guarantee pretty good safety and security, can the principals and teachers in his district do their second task of education.

Second, he doesn’t have to continue analyzing what’s wrong at school, the kids know and each teacher, principal, administrative assistant and bus driver also should know.  One brave middle school student spoke up at a community meeting pleading, “Just help us.  We need help.”  The four suicides, all in the same high school should be a wake-up call to him.

The superintendent is also wasting the summer; his best opportunity to get programs developed and installed.  Summer is the best time to do the behind-the-scenes work to get an anti-bullying, anti-abuse campaign ready so they begin resolutely on the first day of school.  A few straightforward, but sometimes difficult steps are for the superintendent, principals and a core group of committed parents are to:

• Develop programs complete with detailed descriptions of what’s considered abuse, harassment and bullying, and with swift, firm processes to impose consequences including expulsion.
• Get support from teachers and staff.
• Get buy-in from the community and a majority of parents.
• Train teachers and staff in what to recognize and how to respond effectively.
• Kick the program off with the students when school starts.  Teach them what to do if they’re picked on or if they see bullying or abuse happen to someone else.  Teach them how to be bully-proof.

Notice that I haven’t said anything about educating, therapeutizing or rehabilitating bullies.  That succeeds only after anti-abuse, anti-bullying programs are implemented.

Wall plaques saying that students must respect each other are nice but ineffective by themselves.  A detailed program with clear consequences, implemented strategically, firmly and continually can solve 90% of the problems at school.  That’s the best that schools can do

Also, that would be teaching children and teenagers that the adult authorities will actually fulfill their responsibility.  New York may also need laws to force this superintendent to do his job.

Facebook Cyber Bullying Lawsuit Versus New York Teenager

As reported by Reid Epstein in Newsday, New York teenager, Denise Finkel has sued Facebook for $3 million because, she claims, it carried a fictitious Facebook chat group to bully, ostracize, ridicule, abuse and disgrace her.  The lawsuit states that former high school classmates, Michael Dauber, Jeffrey Schwartz, Leah Herz, and Melinda Danowitz created the chat room in which they falsely claimed that she had “inappropriate conduct with animals,” and had AIDS, as well as other sexually transmitted diseases. I want to focus on two related areas that I think are more important in the long run.

Of course there will be a lot of furor over whether any or all of the accused four did it and whether Facebook is liable for content that’s not obviously pornographic.  Did Finkel complain to Facebook and did Facebook turn a deaf ear to Finkel’s complaints?  And are the four people guilty as accused?

The first area that I think is more important in the long run is the ongoing effort to make new laws in response to new crimes, especially using new technology.  The natural way that we make new laws begins when some people commit acts not specifically covered under the old laws that have terrible consequences.  We respond by specifically labeling those new actions as crimes, and attach what we feel are appropriate criminal penalties.  Then we see, by trial-and-error, where to draw better lines.  The legal system is inevitably slow, inefficient and never perfect.

Given the increasing number of lives ruined by cyber bullying, emotional harassment and abuse, especially in schools, and the number of suicides stimulated by cyber bullying, I think that our society will make laws specifically stating that false and malicious statements and postings, in addition to pornography, are illegal.  I don’t think we’ll hold carriers like Facebook, MySpace, etc. liable for their postings.  But I think we’ll hold them liable for ignoring complaints about specific chat groups and postings that they continue to carry.

Many states and school districts, including Kansas, Oregon and California are considering such laws to protect children and teenagers from cyber bullying.

One stumbling block in making such laws is where to draw the lines and the hidden assumption that cyberbullying laws can and should be made “just right” for all situations – never too lax, never too harsh.  But the letter of the laws can never cover all situations with “just right” justice.  We always depend on human wisdom in the law’s application to specific situations.  That’s just the way it is – for better or for worse.

And I think that in this area, safety should triumph over cyber freedom.

The second area that I think is more important in the long run is parenting for the specific situations involving our kids and teenagers.  Our job is to monitor our children:

1. Do they look like they’re having a hard time (maybe being attacked by cyberbullies)?  How can we help them stop bullying on their own or do we need to intervene?
2. Are they witnessing cyber bullying and are they struggling to know whether or how to intervene?
3. Are they cyber bullies?  How do we stop them and help them develop the character to make amends and do better next time?
4. Should they even be on MySpace or Facebook or any social networking sites?  What else would be a better use of their time and energy?

And of course there are no easy answers.  No one is really dumb enough to think there are easy solutions.

There are no safe environments.  Schools and the real world have never been safe.  Schools and social networks are testing grounds for the real world.  And the real world is not and should not be safe.  Facing risks and danger helps us develop good sense, good character and the qualities necessary to survive.  Imagine growing up on a farm, in a wilderness village or in the middle ages.  Not safe.  I grew up in New York City.  Not safe.  Millennia ago we had to learn what a saber-toothed tiger’s foot prints looked like and how long ago they were left.  The world still requires survival skills, even if different ones.

Our job as parents is to teach our children the skills and grit to survive in whichever jungle or battleground they live, and to protect them when they’re over-matched.

For practical, real-world tactics designed to stop school bullies and bullying, please see “How to Stop Bullies in Their Tracks,” and “Parenting Bully-Proof Kids.”  Individualized coaching can design action plans to fit your specific situation.  Also, the strong and clear voice of an outside speaker can empower principals, teachers and other students to stop bullying and abuse.

No easy answer for protecting kids online

A new pseudo-scientific and misleading study has been reported on by the Wall Street Journal, “No Easy Answer for Protecting Kids Online” and the New York Times, “Report Calls Online Threats to Children Overblown.” I’m sorry the headlines on this article allow people to draw the wrong conclusions, like “Threats exaggerated.”  It’s a mistake to base decisions on comparisons stating that cyberbullying isn’t much worse than other bullying.  A study that concludes that there’s no easy solution is a waste of time and money.

Of course there’s no easy solution.  No one is really dumb enough to think there’s an easy solution.  No amount of software will make the internet any safer than giving your money to Bernard Madoff or crossing the street.

Ignore the pseudo-science of the report.  Instead, pay attention to our individual kids and teach them that “friends” on social networking sites aren’t really friends, they’re merely virtual contacts; no matter how sympathetic they sound or how friendly they claim to be.  Obviously, dealing with malicious and vindictive virtual people (kids or adults) is much more difficult than dealing with people face-to-face.  And we all know how difficult that can be.

Remember the adults who encouraged a teenager to commit suicide.

Cyberbullies and predators on social networking sites are with us.  Of course we’ll find some software to help track down malicious rats and sexual predators, but we can never guarantee safety in the real world.  Striving for absolute safety is the wrong approach.

There are no safe environments.  That was the message I always got from reading the great hero stories when I was growing up.  And each tale challenged me to prepare myself for similar dangers.

Schools and the real-world have never been safe.  I remember a biography of Harpo Marx (remember the Marx Brothers).  He went to school for one day.  The kids threw him out the window (first floor).  He came back in.  They threw him out again.  After the third time he didn't go back in.  And never did again.

Schools and social networks are testing grounds for the real world.  And the real world is not and should not be safe.  Facing risks and danger helps us develop good sense, good character and the qualities necessary to survive.

Imagine growing up on a farm, in the wilderness or in the middle ages.  Not safe.  I grew up in New York City.  Not safe.  Millennia ago we had to learn what a saber-toothed tiger’s foot prints looked like and how long ago they were left.  The world still requires survival skills, even if different ones.

As parents, we have the responsibility to monitor and guide our children and teenagers.  Of course kids will object.  How many of us thought our parents were right when they tried to limit what we wanted to do?  As parents, we must be wise enough to know more about the dangers of the real world than they do and strong enough to stand up to their anger.

We must teach children how to face the real world in which they’ll meet bullies all their lives, even if our children are small and outnumbered.  That’s independent of the type of bullying – cyberbullies, physical bullying or verbal harassment or abuse.

As I show in my books and CDs of case studies, “How to Stop Bullies in their Tracks” and “Parenting Bully-Proof Kids,” bullies are not all the same, but their patterns of behavior, their tactics, are the same.  That’s why we can find ways to stop most of them.

When children learn how to stop bullies in their tracks, they’ll develop strength of character, determination, resilience and skill.  They’ll need these qualities to succeed against the real world bullies they’ll face as adults.

Of course, coaching can help you design tactics that fit your specific situation.