Although each situation is different, bullies exhibit common styles, techniques and patterns.  These commonalities enable us see what responses are ineffective and also to develop responses that are effective to stop bullying. Whether in relationships, by our own children’s temper tantrums or nastiness, by false friends, at school or in the workplace, there is one rule of thumb that’s critical in order to stop bullies: Don’t suffer in silence.

For some relationship examples, see the comments to the articles:

Too many women see the early warning signs of bullying and abuse, but ignore them.  They feel the jealousy, the control, the verbal and physical abuse, and the isolation.  They’re criticized, chastised, belittled and demeaned endlessly. Their money is taken away.  Their children are brutalized.  Often, the sons imitate their father’s behavior.  Often, the girls grow up to think that such harassment, bullying and abuse are normal, and they should be prepared to accept it when their turn comes.  And yet, these women stay and suffer in silence.  Often, they say they love the bullyThey don’t make the critical step of saying, “That’s enough.  I’m gone or you’re gone.”

Of course, women can inflict the same punishment and pain on their spouses.

At school, too many kids suffer in silence also. Often, kids are physically intimidated into silence. Often, kids are too ashamed to reveal their guilty secret or they don’t think their parents can or will help.  Often, they accurately see that principals, teachers, counselors and psychologists won’t help them.  Often, they think it’s their fault; they must be doing something wrong or they must be bad people in order to attract so much taunting, teasing, harassment and brutality.  Often, other kids pile on physically, verbally and by cyberbullying.

Kids’ silence prevents effective action from the principals and teachers who would protect them.

As parents, we must learn to recognize the signs that our children might be subjected to bullying and abuse.  Sometimes, we must pry the truth out of our reluctant kids.  Sometimes, we must check their phones, computers and social websites.  Sometimes, we must investigate with parents of their friends or with teachers.  Sometimes, we must learn to force reluctant principals to act, even though that might violate our old beliefs or values.

Do-nothing principals promote, collude and enable bullies to flourish in the dark.  Do-nothing principals and teachers are a major factor in student suicides

In all cases, we must not be passive; instead we must respond. Suffering in silence inevitable leads people to feel like victims; helpless and hopeless.

We already know that minimizing or ignoring relentless bullies doesn’t stop them.  We know that trying to understand, forgive, appease, beg, bribe, be nice or reason with real-world bullies doesn’t stop them. The Golden rule doesn’t stop these ignorant, insensitive or narcissistic predators.

I’m not going into the many reasons that targets suffer in silence.  We don’t need a scientific study to analyze all the reasons.  If we and ten friends make a list, we’ll cover more than 90% of the reasons. So what?

What’s important is that whatever our reasons are, we already know we must overcome them.  We must act despite our feelings of reluctance.  Just like we wouldn’t be swayed by bullies’ excuses and justifications, we can’t give in to our self-bullying ones.

We must develop the will to stop bullying. I think of the will as the engine that gives us the power to go where we want to go.  The engine is the will to do whatever it takes to stop bullies – determination, courage, mental and emotional strength, perseverance, resilience, endurance, being relentless.  The old word, still perfectly good, was grit.

Of course, we need skills – learning how to steer.  But without an engine, all our skills, all our ability to steer, won’t matter.  Without an engine we won’t get anywhere.

Don’t suffer in silenceDon’t whine or complain; speak up.  Give yourself a chance.  Test the world: Who’ll help you and who won’t.  That tells you about them and whether you want to vote them off your island.

For some examples, see the case studies in “How to Stop Bullies in Their Tracks” and “Parenting Bully-Proof Kids,” available fastest from this web site.

Since all tactics depend on the situation, expert coaching by phone or Skype helps.  We can design a plan that fits you and your situation.  And build your will and skill to carry it out effectively.

‘Drama Queens’ and their male counterparts may look like they’re responding quickly – rallying the troops, taking charge and solving problems.  But they cause more chaos at work and create more fallout than the problems they’re reacting to.  Don’t be fooled by their high energy and don’t promote them.  Drama Queens come in many forms.  For example: To learn to recognize and stop them, read more.

To read the rest of this article from the Houston Business Journal, see: Promoting a ‘Drama Queen’ is guaranteed to create chaos http://www.bizjournals.com/houston/stories/2010/01/25/smallb3.html

Although they come in many forms, Drama Queens share some common traits.  They:

They use their strong emotions and manipulations to get what they want.  Sometimes they’re overt bullies while other times they use sneaky, covert bullying tactics.

Our language has many expressions for the perspective necessary for judicious action: ‘Don’t make a mountain out of a molehill; don’t throw the baby out with the bathwater; don’t try to kill mosquitoes with a bazooka; don’t jump to conclusions; don’t promote a Drama Queen.’

There are ways you can eliminate the high cost of a Drama Queen’s bullying and low attitudes.

All tactics are situational.  Expert coaching and consulting can help you create and implement a plan that fits you and your organization.

Might you have a serious problem in your team, department or whole organization?

In this 3 CD set, “How to Eliminate the High Cost of Low Attitudes,” complete with workbook, designed for managers at all levels, you’ll learn:

What’s the cost of accepting low attitudes?  Slow erosion of your soul!

Gain the courage and skills to handle the tough situations you encounter legally and do what you need to do as a leader.

Order “How to Eliminate the High Cost of Low Attitudes,” by itself or as part of the Professional Life Bundle from this web site and get fastest delivery.

All tactics are situational.  In addition to these guidelines, expert coaching and consulting can help you create and implement a plan that fits you and your organization.

We all recognize bullies who yell, hit and make nasty remarks.  But how do you stop bullies who use the letter of the rules to gain power by browbeating co-workers and getting them in trouble? For example, in the last two years, Jane had lodged written complaints about numerous employees who’d broken rules.  The result: people looking over their shoulders, fearful and anxious, irritable and attacking each other.  In addition, low productivity, lots of sick leave and high turnover.

To read the rest of this article from The Orlando Business Journal, see: Stop workplace bullies who beat you up with the rules http://www.bizjournals.com/orlando/print-edition/2011/04/15/stop-workplace-bullies-who-beat-you-up.html

Learn what manager Joe did legally to undercut Jane’s bullying and power, encourage bystanders to come forward as witnesses, change the culture of his team and eliminate the high cost of low attitudes. All tactics are situational.  Expert coaching and consulting can help you create and implement a plan that fits you and your organization.

We’ve talked about the first two important steps to stop bullying, abusive spouses:

  1. The first step toward freedom is to use experts’ checklists to recognize and label our spouses’ behavior as “bullying” and our demanding, controlling, narcissistic, abusive spouses as “bullies,” in order to generate our own power.  We may use that power to re-enter fights with renewed vigor and a new sense that we’re right.
  2. The second step toward our bright future is to ask our inner expert.  We ask ourselves, not if they’re bullying, but if we don’t like what they do.  We know what we like and don’t like; we know how much we like or hate it; we know what we’re willing to compromise about or put up with and what we’re not.  Begin with our judgment and act on that judgment.  Since we know what we want, we don’t have to change bullies or get them to agree or get their permission.  We simply test them to see if they’ll act the way we want.

Each step in the sequence gives us more inner power, strength and courage to do what we need to do; to stand firm on the standards of behavior we’ll allow on our island.

There’s a third step in which we take charge of our personal space and our future.

Yes, when we label them as bullies we stop forgiving, excusing, accepting justifications; we stop begging, appeasing, bribing; we stop thinking that reasons, logic, unconditional love, forgiveness or the Golden Rule will cure them; we stop hoping and pretending that they’ll suddenly see themselves as we see them and they’ll change; we stop negative self-talk and self-bullying.  Instead, we fight to protect our emotions and spirits from further destruction.

But many bullies, especially stealthy, covert, manipulative, controlling bullies, love to fight.  They win when they keep us engaged in fighting because they’ll never give in.  For us, it’s a fight for our souls; for them it’s a fight to the death.

Here are two examples of women with demanding, bullying, abusive, controlling, philandering husbands who made that third step and then chose different tactics.

For years, Maria and Jean had tried everything they could think of to change their husbands.  They’d tried every expert method, every friend’s advice, every magic trick, every way they could think of to become perfect wives, every form of therapy but their husbands hadn’t changed.  Well, maybe those spouses had become little more tricky in their justifications.  But their spouses didn’t change their behavior.

Through personalized coaching, both women reached the point of saying, “That’s enough!”  Actually something deep within both of them shifted completely.  They were released from the need for debates, arguments and therapy; from reasons excuses and justifications; from fighting about who was right about their husbands’ behavior.

You know how you can bend a paper clip back and forth many times and you can still make it hold paper.  But one bend too many and it snaps, and you can’t ever glue it back together again.  It’s broken irreversibly.  That’s what happened.  They snapped.  The need to keep trying had snapped.  That’s enough! They were done.

That happened to Maria and Jean.  They were done with hoping their husbands would change, they were done with looking for exactly the right words to say or with trying to be good enough to deserve good treatment; they were done with debating, arguing and therapy.

They were now acting on their own gut standards and for the benefit of their hearts and souls.  That’s real power.  Gone were their begging doubt, hesitation, self-questioning, negative, self-bullying self-talk, insecurity, lack of confidence and low self-esteem.

Now they focused on behavior – and they took different paths that fit each of them.

Jean said, “I’ve gotten divorce papers.  If you behave in that rotten way, I’ll file them.  But if you behave in the nice way I want, I’ll hold off until the kids grow up and leave home.  Then we’ll see what we’ll see.  If you’re nice for a while but fall back into the old patterns, I’ll immediately file; no more chances.” Her study is included in “How to Stop Bullies in Their Tracks,” available fastest from this web site.

Maria took a different path.  She felt that her husband’s behavior was way over the top and he was setting a bad example for their son.  Also, if she stayed, she’d be setting a bad example for her daughter.  So she divorced him.

Both of their husbands tried to continue debating and arguing, citing experts and friends and family, who asked if the wives had done enough, if maybe they’d tried more or if maybe they fixed what was wrong with them, the men would finally change.

Both Maria and Jean had the same answer from their guts.  “Those thoughts, ideas and possibilities don’t matter anymore.  I’m done.  I’ve had enough.  I’m not wasting my time in talk anymore.  I love him but I’m done with him.  It’s over.  Maybe I’ll find love somewhere else.”

They both felt a surge of power, confidence and esteem at having acted based on their opinions, gut feelings and desires.  Both had taken charge of their personal spaces and their futures. Both worked hard to make their choice as good as possible for their children.  Both were successful.

The hardest part for Maria was to deal with friends and family who, for their own personal reasons, tried to convince her of what they wanted her to do.  They wanted to judge and debate in order to convince her that what they thought was, indeed, right.  She finally had to tell them that the subject was off limits.  They’d already expressed their opinions.  Now, if they wanted to be with her, they had to stop.

The key to both successful lives was in following the internal shift – the gut that said, “That’s enough!”

Notice, that’s the same step the most successful people take when they have toxic parents, toxic children or toxic relatives.

When we follow experts’ checklists, and we recognize and label our spouses’ behavior as “bullying” and our demanding, controlling, narcissistic, abusive spouses as “bullies,” we generate our own power.  We may use that power to re-enter the fight with renewed vigor and a new sense that we’re right. But many bullies, especially demanding, controlling, narcissistic, sneaky, manipulative, abusive spouses, will not be convinced to change by our experts or our internal power.

There’s a better way.

Bullying spouses will often get their own experts or friends or mothers to say that our experts are wrong.  Their experts will say, “Our spouses are in the normal range and it’s our fault that they’re acting the way they do.  We made them do it.”

Also, many bullies like to debate, argue and fight foreverThey never concede a point or give ground.  No matter how many experts we get to prove that they’re bullies, they won’t changeThey expect to wear us down.  We can see how that argument can go around and around forever.

The fundamental problem with that approach is our willingness to debate and argue because outside experts tell us that we’re right or that we’ve been wronged, and, therefore, our spouses should change.

The better course, the winning way is to ask our inner expert. We ask ourselves, not if they’re bullying us, but simply whether we like or don’t like what they do.  We know what we like and don’t like; we know how much we like or hate it; we know what we’re willing to compromise about or put up with and what we’re not.

We begin with our judgment and act on that judgment. The fundamental and true justifications for what we do are “I want to” and “I don’t want to.”  Not necessarily as a snap judgment, but as a source of energy and power.  Later, we supply a thin coating of logical reasons to make people think we’re rational.

We’re acting on our own standards and for the benefit of our heart and soul – and probably for our kids also.  That’s real power.  Since we know what we want, we don’t need to change our spouse or get our spouse to agree or give permission.  Gone are doubt, hesitation, self-questioning, negative, self-bullying self-talk, insecurity, lack of confidence and low self-esteem.

A declaration of what we want or don’t want is unassailable by outside experts.  We know right away that any who tries to talk us out of what we want by saying, “That’s dumb.  That’s crazy.  That’s silly.  That’s unreasonable.  That’s selfish.  That’s arrogant.  That’s too demanding.  That’s not loving,” is not a person we want to keep as a lover, friend or relative.

Acting because we want to is more than enough justification. Acting as our own expert, on our own best judgment, because we want to is how we take charge of our present and future.

Instead of thinking we need to prove or justify something according to our spouse’s logic, we’re now testing our spouse.

  • We say what we will never tolerate and what we must have.
  • We say what we want and don’t want strongly, and how many chances we’re giving.
  • We say what we’re willing to negotiate or to give, and what we must have in return – and how many chances.

 

This technique is detailed in “Bullies Below the Radar: How to Wise Up, Stand Up and Stay Up,” available fastest from this web site.

Don’t pay attention to objectors or inner objections:

We can’t let our feelings ruin our future.  We’ll fall in love again with someone even better.

Given our standards, is our spouse willing to act in a way that we’ll allow them to stay on our island or will we vote them off?  It’s our island and we’re the only one who votes.

It’s that clear and simple even though the specific action plan will have to be adjusted depending on the situation – money, kids, relatives, culture, etc.

But what if we’re wrong or too picky? On the one hand we do know that experts are wrong.  For example, expert advice for the best way to parent has changed every few years during my lifetime.  There are no guarantees.

On the other hand, we might make a mistake.  So what?  We are learners.  The more we listen to our inner expert, the more expert it will become and the more it will help us.  We’re not children any more.  It’s better to follow our own path than be ruled by parents, spouses or experts.

This choice is wonderfully illustrated in the Daniel Day-Lewis movie version of “The Last of The Mohicans”.

British Major Duncan wants Cora to marry him.  Her father wants her to marry him.  But Cora hesitates.  Cora is thinking about breaking away from the cage of her upbringing.   She tells him of her hesitation.

Duncan says, “Why not let those whom you trust, like your father, help settle what is best for you.  In view of your indecision, you should rely on their judgment and mine.  Will you consider that?”

At first she’s not sure, but later she sees a side of Major Duncan she would never let herself live with.  She tells Duncan, “I have considered your offer.  The decision I have come to is that I would rather make the gravest of mistakes than surrender my own judgment.  My answer to you must be, ‘No.’”

She will follow her own judgment, not theirs.  She will not let those “experts” rule her life.

Be brave.  We can get help to access the expert within us and learn to trust our inner expert.  We can act because we want to and be the hero of our lives.

People often wonder if they’re being bullied, controlled or abused by their spouses.  They want experts to help them recognize the signs and give them an educated, experienced opinion so they’ll have a new weapon in the next round of the endless battle.  That’s a useful tactic but the major benefits are not what most people think. In addition to overt threats and violence, some criteria that we’re facing bullying, controlling or abusive husbands or wives are:

  1. After marriage or kids, they changed from charming to controlling, sometimes step by step.
  2. They make the rules; they control everything.  We feel emotionally blackmailed, intimidated and drained.
  3. Their standards rule – our “no” isn’t accepted as “no.”  Their sense of humor is the right one.
  4. They isolate us.
  5. They control us with their disapproval, name-calling, putdowns, demeaning, blame, shame and guilt-trips.  They use the opinions other people who agree with them – their friends, their parents – to justify what they do.
  6. They don’t take our kindness, compassion and sympathy as a reason to stop.  They take our self-control as an invitation to bully us more.
  7. They’re willing to argue forever and never admit that they have to change.  Whenever we make a good point, they attack on a different subject.

Or we might recognize the seven warning signs of bullying, controlling narcissists:

  1. They think they know best about everything.
  2. Their excitement is contagious and sweeps us along.
  3. They think they don’t have anything to learn.
  4. They’re more important than we are.
  5. They think their rules should rule.
  6. Everyone is a pawn in their game.
  7. They think their excuses should excuse them.

Both lists are phrased as “They,” but really – we give in; we let them win.  We’re the ones who think good reasons or arguments, more understanding, begging, bribery, appeasement, forgiveness, unconditional love or the Golden Rule will work if we try hard enough.  We’re the ones who think we’re wrong if we give up on someone.

The major, but usually overlooked, benefit in recognizing and labeling the patterns of behavior as “bullying” and the person as a “bully” is that it’s a powerful label.

  1. Indeed, many men women allow themselves to be bullied repeatedly because they don’t recognize and label the control and abuse as “bullying.”
  2. But when we label what’s happening as “bullying,” the unknown terror no longer seems so overwhelming; it’s reduced in size as the light of a strong label shines on their behavior.  Our shame, guilt, doubt and hesitation decreaseOur self-bullying, negative self-talk decreases.
  3. Our spirit rises up; we feel energized and empowered to fight back.  Our will, determination and dedication are strengthened.  Our courage, perseverance, endurance and resolution are engaged.  We won’t quit any more and temporary defeats don’t defeat us for long.
  4. We take charge of our attitudes and feelings, and increase our self-confidence and self esteem.  In so doing, we take charge of our actions and our future.  We gain clarity about our goals and seek personalized coaching to develop a plan and carry it out.
  5. Once we know what we’re up against, we look for information, skills and help.  We feel more powerful when we re-enter the fight.

 

In the next article, we’ll talk about an even better tactic than taking the strength we gain from using the words “bullies” and “bullying” into battle as our shield and sword.

If you worry that your child will be bullied in school next school year, but you don’t know what to do until bullying happens again in September, you’re missing a golden opportunity this summer.  Summer is the best time to organize in order to protect your children on day-one. Seven tips for what you can do this summer:

  1. Don’t wait until there’s an incident or a history of incidents.
  2. Organize parents to pressure legislators, district administrators and principals. This step is a crucial one.  A small group of parents supporting an anti-bullying program and pressuring district officials and principals can make a huge difference.  You don’t need all parents; you only need a small, core group to start with.
  3. Make sure your district administrators and school principals have clear and strongly worded policies and programs to stop school bullies. Make sure they have emergencies procedures to institute swift and effective investigation and action.  Does the program start on day one?  What initial assemblies will be held with students? How will they be involved in on-going programs?  What training will teachers and all staff get to help them recognize and stop sneaky bullies?  How will hot-spots be monitored – buses, bathrooms, lockers, hallways, cafeterias, playgrounds?  What support will teachers and staff get to protect them from angry, bullying parents?  How will they deal with the first boundary pushers so that the message of zero-tolerance gets out?
  4. Get police involved. Do they have a special unit to stop bullying, especially cyberbullying?  Do they speak at school assemblies?  Are they fearless in dealing with bullying parents of school bullies?
  5. Stimulate media to publicize stories about the effects of bullying. Find reporters and producers who were bullied or have kids in school now; especially kids who have been targeted.  Help them find experts to interview.
  6. Learn what constitutes evidence and how to document it. Learn how to support proactive principals.  Learn what you will need to do to motivate lazy, uncaring, colluding or cowardly principals.  Do you know what media and legal pressure will stimulate your principal to act?  Talk to a lawyer now so you’re prepared.
  7. Publicize the policy and program before school starts. Organize parent-principal-teacher assemblies to gain buy-in to the school’s program and processes.  Encourage parents to educate their children about not bullying and about what to do when they witness bullying.

Don’t waste your time with nit-picky detractors and critics who have nothing better to offer.

Look at the price to all kids at a school where bullying is tolerated or condoned, or the friends of bullies are allowed to pile on to victims by threatening and abusing them or by cyberbullying.  We all know the consequences of not stopping bullies and of allowing them continued contact with their targets, the bullying and violence will increase.

At schools that have a do-nothing principal or in which principals blame the victim and avoid the bully, kids’ inner strength, courage, determination, perseverance, resilience are threatened.  You have to be the one to demand that principals keep your children safe while officials try to ignore you or thwart your attempts.

Principals who avoid the issue make the targeted children feel helpless and that their situation is hopeless.  It starts them down the path to being victims for life.  It destroys self-confidence and self-esteem.  It stimulates anxiety, stress, guilt, negativity and self-mutilation.  It starts children toward isolation, depression and suicide.

Organize this summer so your children will be protected from school bullies on day-one.

Remember, all tactics depend on the situation – the people and the circumstances.  So we must plan tactics appropriate to us and to the situation.

Rather than buy a packaged anti-bullying program that ends up buried in a storeroom, stimulate school and district officials to create their own, based on what will be effective for your specific school situation.  Expert consulting and coaching are necessary to implement an effective program.

Many coaching clients call me saying, “Since he didn’t beat me physically, I didn’t realize I was being bullied and abused.  At least, not until I read your articles.  Is it too late for me?  Can you help me?”  Of course, since you’ve made it this far, it’s not too late, although it may take a lot of effort. But let’s look at what’s behind the idea that we don’t know if we’re being bullied and abused unless we’re being physically beaten.

Using some typical early warning signs, we might recognize controlling husbands or wives even if they don’t hit:

  1. He changed from charming to controlling, sometimes step by step.
  2. They make the rules; they control everything.  You feel emotionally blackmailed, intimidated and drained.
  3. Their standards rule – your “no” isn’t accepted as “no.”
  4. They isolate you.
  5. They control you with their disapproval, name-calling, putdowns, demeaning, blame, shame and guilt-trips.
  6. They don’t take your kindness, compassion and sympathy as a reason to stop.  They take your passivity as an invitation to bully you more.

It’s the same at work, at school and in romance.

Or we might recognize the seven warning signs of bullying, controlling narcissists:

  1. They think they know best about everything.
  2. Their excitement is contagious and sweeps you along.
  3. They think they don’t have anything to learn.
  4. They’re more important than you are.
  5. They think their rules should rule.
  6. Everyone is a pawn in their game.
  7. They think their excuses should excuse them.

Indeed, many women allow themselves to be bullied repeatedly because they don’t recognize and label the control and abuse as “bullying.”

The underlying problem for people who don’t know if they’re being bullied or abused is that when we use a definition or standard that’s on the outside of us the definition doesn’t include all situations or the standards aren’t relevant to us or we’re never certain if our judgment is accurate.  Using an arbitrary, external standard is like using a quick quiz of twenty questions in a magazine to see if we’re bullied, abused, in love, truly compatible, a good person, likely to succeed…or anything else.  External standards aren’t the right place to look.

The hidden assumptions behind that way of thinking are that:

  1. Outside standards and definitions are crucial.  We depend on other people, maybe so-called experts, to tell us what’s right and normal and true.
  2. We can’t act until we’re sure that we or they are in some category as defined by those external standards.  That is, unless we’re sure the other person is a bully we’re not allowed to act.  Or we can’t act until we’ve tried everything to help them change.  Or until we’re sure it’s not our fault, we don’t deserve the treatment, it’s his fault and we’re victims we shouldn’t act.

Both of those assumptions are wrong.  Yet both of those assumptions are why people allow themselves to stay in very painful situations year after year, even as their self-confidence and self-esteem diminish.

A better test To decide whether we should act or not, instead of the external standards and definitions, use an internal test.  We can simply ask ourselves, “Am I in pain?  Do I want to be treated this way?”

Notice that these questions are about us; about how much things hurt, about our desire to get away from the pain, about what we’ll allow in our personal space.  We don’t need some external standards of right or wrong, normal or abnormal.  We don’t need the self-doubt, self-questioning and negative self-talk that come from asking questions like, “Is it my fault?  What have I done wrong?  Do I deserve this?  Is this the way it’s supposed to be?”

Simply start by saying, “Ouch.  Cut it out.  Act better or you’re gone.  I don’t care what your reasons, justifications or excuses are; act nicer or I’m gone.”

Then, we become the standard.  If we’re being taunted, teased, harassed, bullied and abused verbally, mentally and emotionally, and we don’t like it, that’s more than enough reason to get away.  It’s that simple.  We create distance, not because of some external standards, but because we want to.  That’s more than enough reason.

Every one of the people who wrote or called for coaching was immediately able to answer the questions about how the treatment felt.  When they recognized and accepted their pain as important and sufficient, they wanted to resist.  They immediately were angry and determined to get away.  Their spirits rose.  They felt strong and courageous.  Good for them.

When they learned effective skills and techniques, they could resist successfully.  Since all tactics are situational and the abuse has usually gone on for a long time, you’ll probably need expert coaching.  We’ll have to go into the details of specific situations in order to design tactics that fit you and the other people involved.

How to Stop Bullies in Their Tracks” has many examples of adults in very difficult situations taking command of themselves and succeeding.  For personalized coaching call me at 877-8Bullies (877-828-5543).

Today is officially, “Dump the Jerk Day.”  Seriously.  Clear out the debris and deadwood.  Make space for someone who treats you good so you can have a wonderful Valentine’s Day.  Worse than being alone is feeling alone when someone else is taking up all the space and breathing all the air.  Then you’re not only feeling alone, there’s also no space for someone good to come into your life. This is a good time to hold your dating choices under the microscope and, when appropriate, to recognize your bad choices for the jerks that they are.  Then, jettison those persons from your life before Valentine’s Day comes around.

With expert, personalized coaching, you can learn:

The bullies who yell or hit are easy to recognize, but the sneaky, manipulative, controllers who start off nice are more dangerous and more difficult to stop.

In “How to Stop Bullies in Their Tracks,” read how Brandi learned to get rid of the jerks in her life.

Even if you’re married with children, you can do it.  In some ways, despite the difficulties, it’s more important because you need to set a good example for your sons and daughters.  Teach them to stop abuse and bullying.

In the first scene of “The Last Samurai,” starring Tom Cruise and Ken Watanabe, the Samurai has a dream in which he sees the tiger coming for him.  He doesn’t know what it means, but he knows that it is important. Later, in the first battle, where the Samurai army overwhelms the poorly trained Imperial troops, the Samurai sees Captain Algren (Tom Cruise) wounded but fighting with the lance holding a flag that has the same tiger on it.  The Samurai watches God favor Algren.  Algren kills another Samurai who is by far a superior sword fighter.  At that moment, the Samurai could let the others kill Algren, which would be the normal course of events.  But he stops them.

The Samurai realizes that his destiny has just called to him.  He doesn’t know the future, but he senses that his destiny is calling him.  He spares Algren’s life and has him taken with them.

At that moment, he can’t know that Algren will come to respect and honor them, he can’t know that Algren will become one of them, he can’t know that Algren will save him from the evil minister’s plot to have him assassinated, he can’t know that Algren will help him fight and die gloriously, he can’t know that Algren will present his sword to the Emperor and that the Emperor will finally listen.

At that moment, all he can know is that his destiny is calling to him.  And he chooses to hold the door open for his destiny to be slowly and eventually revealed.

As he says, “A man does what he can until his destiny is revealed to him.”

Whether we refer to it as a call to our destiny or a call for us to take up a quest, a hero’s path, we must hold the door open, we must let our destiny in or we must walk through and follow the path to our destiny.  If we don’t open the door to our destiny, if we turn our backs because we don’t recognize it or are afraid to grasp it, our lives will turn into ashes, parched and burned, sifting through our fingers.

And we must follow our destiny even though we can’t know what the future holds.  Winston Churchill said, “It is a mistake to try to look too far ahead.  The chain of destiny can only be grasped one link at a time.”

The Samurai reached for his destiny not knowing what it would be.

Stop for a moment.  When has your destiny called, especially in unexpected ways?  When have you had a sense that a new and glorious and possibly frightening future has called to you?  When have you turned away?  When has your reason or your fear turned you away from what your guts and accurate intuition wanted you to heed?

And what might happen now if you started listening for your destiny’s call?  What might happen if you vowed to heed the call next time, to reach out and grasp your destiny, one link at a time?

Expert coaching can help you distinguish your destiny, the call of your accurate intuition from the call of your fears or your wishful thinking or other peoples “purpose” for you.  Expert coaching can help you overcome the voices of your fears, guilt and self-bullying.  Expert coaching can help you develop a plan that honors the commitments and responsibilities you still want to honor.

Reach for your destiny; reach all the way.  Choose whether to live a selfish, shabby, sordid story or a great and worthy story.  Be the hero of your life.

Inept, unskilled or over-protective mothers sabotage their daughters. Almost all the women who’ve interviewed me on radio and TV or who’ve called in with comments have said that their mothers told them to rise above mean girls, to be nicer and kinder to bullies, to be nice because the mean girls were being bullied at home, to feel sorry for the bullies because they had low self-esteem or to simply forgive mean girls as a spiritual thing to do.

That’s bad advice; those methods don’t stop real-world bullies and mean girls.  Those mothers trained their daughters to be easy targets and victims.  Those grown daughters still bear the wounds and scars of being hurt and victimized while not being allowed or knowing how to defend themselves.

In addition, some over-protective mothers said that they’re home-schooling their daughters because they were bullied at school.  There are many good reasons to home-school children, but I think that’s not one of them.

The number one cause of daughters being bullied repeatedly and then growing up to be bullied adults in relationships and at work is well-meaning mothers who are philosophically opposed to fighting back verbally or physically or who are inept or unskilled at stopping bullies.  They make bullying a multi-generational problem by not teaching their daughters effective skills and techniques to stop bullies.

Of course we don’t throw our children into deep water and risk their drowning.  First, we teach them how to swim.  Everything I say also relates to fathers and sons.

So what can mothers do?

  • If you’re fearful and protect your daughters in a cocoon, you’ll create problems for them when they grow up. Don’t make being a victim into a multi-generational problem.  The fear they sense will lead them to think they’re weak, fragile and incompetent.  They’ll develop anxiety and low self-confidence and self-esteem.  They’ll be naïve and unskillful and, therefore, easy prey for abusers and predators in their adult love life, with friendships and at work.
  • Accept that you must educate and train your daughters to stop bullies skillfully. They won’t be able to function successfully in the real-adult world if you let them think that the whole universe is a safe place; that if they’re nice and loving all people will be nice to them in return; that treating people according to the Golden Rule will get kindness and consideration back; that they’ll be more spiritual if they forgive and rise above harassment and abusive behavior.
  • Teach your daughters that the real-world has predators and also teach them how to recognize bullies. Overt bullies are easy to recognize.  Also, teach them the early warning signs of stealthy, covert bullies and mean girls.
  • Teach your daughters how to stop school bullies individually – verbally and physically. Predators will misinterpret their kindness and offers of friendship as weakness and an invitation to abuse them more.  Teach your daughters techniques of increasing firmness to get bullies to stop or to get away from them.  Teach them how to rally their friends to help them.
  • Teach your daughters how to get adult help from you, school officials and police. Convince them that you can help if they’re targeted by cyber-bullies or if they witness cyber-bullying.
  • Be a model. Become skillful in stopping the bullies in your life – at home, at work, as a customer and in the school system.  Learn how to rally and support good principals and teachers, and how to make reluctant administrators protect your daughter.

If you’re over-protective or if you try to ignore, minimize or appease bullies, you’ll teach your daughter to do the same.  And she’ll grow up to feel just as helpless as you do.

Do better for your daughter.  Remember all the women who interviewed me and the mixed feelings they now have about their mothers.

There are many examples of children and adults stopping bullies in “How to Stop Bullies in Their Tracks” and “Parenting Bully-Proof Kids.”  Or call me at 877-8BULLIES (877-828-5543) to teach you how to help yourself and your daughter.

 

In their article in the New York Times, “There’s Only One Way to Stop a Bully,” Susan Engel and Marlene Sandstrom focus on the educational aspects of programs designed to stop school bullying.  Let’s look at the whole picture and especially at the piece that’s usually missing from ineffective school programs:

  • Laws: Over 40 states have passed laws to specify school bullying behaviors and to make them illegal.  That’s a necessary step.  Good laws give legal leverage to principals, school district administrators and teachers who try to stop school bullies.  Good laws can also force reluctant school principals to implement and enforce effective programs to protect the targets of bullies.
  • Programs: Laws, by themselves, will not stop bullying.  Also, expensive, off-the-shell anti-bullying programs won’t stop bullies as long as the programs remain in their binders and are used merely as window dressing to show the appearance of compliance.  Furthermore, programs that are focused on rehabilitating or therapeutizing bullies are ineffective.  Since the only consequence for bullies in these programs is lengthy lectures, they have no reason to change their behavior and they victimize their targets more brutally.  Real bullies are adept at manipulating the system and do-gooders who run it.  Effective programs are designed for specific schools and school districts by participation between a consultant, principal and teachers that broaden to include staff, parents and students.
  • Effective Programs: The motivating force behind these programs is proactive, responsible adults who don’t wait until a flagrant case is brought to them or they are surprised by a suicide.  Effective programs educate teachers and all staff to observe, intervene and report bullying situations.  These programs educate all staff, children and parents about behavior that’s acceptable, how that behavior will be rewarded and how to stop behavior that absolutely won’t be tolerated.

Effective programs have clear procedures and consequences at every step of the way.  Ineffective programs move much too slowly; they protect the rights of bullies to have a lengthy process of rehabilitation while they give bullies continued access to their targets.  Effective programs begin with protecting the victims; they move swiftly to remove bullies even if that interferes with the bully’s educational opportunities.  These programs begin the first day of school and are reinforced weekly.

  • People: Everyone must be involved in backing an effective program.  Irresponsible adults pretend that they don’t know who the bullies are or where it occurs or they think that the Golden Rule will change the hearts of real bullies.  Responsible adults will have a strong commitment to making their environment safe.  The children must be taught what is expected of them and how to respond if they’re bullied or if they witness bullying.  Kids must also have a way of finding help with temporary urges to act like a bully.

A critical group is parents.  Principals need core groups of parents to support efforts to stop bullies, despite threats from bullying parents.  Also, parents can lead the efforts to communicate and to set the tone of acceptable behavior with other parents.  Vigilance and involvement are necessary to maintain the standards.

  • How to recognize real bullies.  If you think of all students as fitting on some version of a Bell curve, you’ll see that some kids won’t ever bully while most are in the middle group – they’ll accept the prevailing tone and behave in ways that are praised or tolerated.  That’s where education and a tone of no-bullying can influence their behavior.

But no matter how much they are indoctrinated, they’ll try bullying when they’re having a bad day or a bad year in their personal lives.  If they’re not stopped, they’ll be encouraged to continue and they’ll even act worse.  If cliques get formed to pick on scapegoats, these middle-ground kids will be tempted to join or at least to look the other way.  If the individuals in the cliques are stopped and punished, kids in that middle group will tend to remove themselves from the cliques and to fit into the prevailing tone of civilized behavior.

None of the kids in those two groups are what I call real bullies.  Real bullies are at the end of the curve.  They come into school with bullying as their main tactic to get what they want and to assert themselves.  They are predators who won’t change because of lectures and indoctrination.  They must be stopped or they’ll set the tone of acceptable behavior and draw other kids into bullying and abuse.

  • The missing and critical elements: Stop bullies; remove them; deal with their bullying parents.  The “one way” Engel and Sandstrom focus on, like most experts in this field, is to educate bullies and encourage other students to befriend and involve the bullies in inclusive activities.  They stress expressions like “be good to one another,” “be kind,” “cooperate,” “relationship,” “friendship” and “bullies require our help more than punishment.  These are important for everyone to hear and they can set the tone for the kids in the first two groups but they’re not enough to stop real-world bullies.

The missing elements that are critical to stop predators are swift and firm responses of adults to remove and isolate bullies, and to let parents of bullies know what is going on and what behavior will not be tolerated.  Principals, teachers and staff set the tone by their actions, not their words.  They show what behavior will be accepted and what won’t.  Too often, principals won’t be straight forward, clear and firm with the parents of bullies.  Too often, principals take the path of least resistance because they’re afraid of bullying parents who threaten law suits.

Good programs also teach children how to “defend” and “stand up” for each other.  Good programs make children feel safe in becoming active witnesses instead of remaining passive bystanders or reluctant collaborators.

Stopping bullies is the first and necessary step to gain leverage to teach bullies that their old tactics won’t get them what they want.  It’s more important than knowing if bullies are seeking love or power, or have low self-esteem, or simply don’t know better.  When bullies discover that their old tactics no longer work, they’re more willing to learn new tactics to make their way in the world.

Real bullies are very strategic in their behavior; they harass, bully and abuse kids who the other kids won’t protect.  Or, like little scientists, they’ll bully a kid once and keep score of that kid’s response.  If the targeted kid is ineffective in stopping a bully, bullies will take that as an invitation to do whatever they want with impunity.  They’ll continue to increase the frequency and severity of the abuse until they’re stopped.

All kids know whether the adults will protect them or if they’re on their own in a jungle in which power, not right, rules.  Just as all students know who the bullies are and what areas of school are unsafe, examples of the consequences meted out to bullies will spread instantly.

There are toxic people in every environment – toxic lovers, husbands, wives, parents, children, relatives, bosses and coworkers.  Many people let bullying friends continue abusing them because they want to maintain the friendship.  They won’t disagree with or hurt the feelings of the false-friend even if he or she’s a righteous, narcissistic control-freak. However, if you don’t stop these bossy, self-centered bullies, they’ll increase your anxiety and stress, harass you and make your life miserable, take over your life and eventually turn other friends against you.

Joan had a problem with her friend Shelly.  Shelly was sure that she knew what’s right about everything and was intent on straightening out Jane.  She told Jane that Jane was a failure because of numerous character flaws; that’s why Jane’s children were not as successful as Shelly’s.  She said that if Jane didn’t do things the way Shelly told her, Jane’s part-time business would fail and Jane would be a failure her whole life.

Shelly corrected Jane about every detail; how Jane dressed, what she ate, who she talked to, what she read and where she went to church.  She also knew how Jane should behave to prove she was a true friend to Shelly.  If Jane didn’t change, Shelly either cried or got very indignant and angry.

Shelly was always convinced she was absolutely right and perceptive enough to recognize Jane’s hidden fears.  Faced with Shelly’s certainty and a few accurate remarks by her, Jane was thrown into self-questioning and self-doubt.  She agonized that maybe Shelly was right.  It was hard to argue against Shelly’s righteousness and total conviction.  As soon as Jane started, Shelly got angry and rebutted every one of Jane’s objections with reasonable sounding answers.  Or Shelly changed the subject and verbally attacked Jane.  Jane could never convince Shelly that she was wrong or that she was a self-righteous bully.

Also, selfish Shelly was the center of attention.  Most of their conversation was about Shelly’s emotional melodrama.  Only at the very end did Shelly pause to tell Jane where she was wrong.

The few times Jane has brought up a problem of Shelly’s, Shelly attacked Jane, claiming that Jane was jealous of Shelly or that Jane once did what she didn’t want Shelly to do.

After every conversation with Shelly, Jane felt discouraged, depressed and defeated.  She was afraid that if she told Shelly what she really felt, she’d lose her best friend.

Every situation is different; every situation has complications that limit possible solutions.  Solutions to each situation will have to be designed specifically for the people involved.  For example, in Jane’s case, she was afraid that if she argued or disagreed with Shelly, Shelly would sabotage Jane to all their friends. However, there is a general rule: The longer you accept the righteous put-downs and control by a bullying, abusive false-friend, the more your confidence and self-esteem will be battered.  You must gather the will and determination to act.  You must learn skills of planning and successfully executing effective tactics.

The key to Jane’s breaking free was to see that Shelly was an abusive bully, not a true friend.  Jane realized that true friends don’t act the way Shelly did.  That realization gave Jane the will – the determination, perseverance and grit – to be honest with Shelly.  Jane realized that the friendship she might lose was one that hurt, even though Shelly called it “best friends.”  Jane also prepared herself and her other friends for what Shelly was likely to do in retaliation.

Jane didn’t argue, debate or try to prove to Shelly that she was a bully.  Jane simply stated how people had to act in order to be her friend and to be in her personal space.  Shelly was shocked that Jane finally found the backbone.  Of course, Shelly was convinced that Jane was wrong.  Shelly tried to turn their friends against Jane, but Jane’s preparation paid off.  The friends had had similar experiences with Shelly.

For another example, in “How to Stop Bullies in Their Tracks,” see how Tammy stopped a false-friend who tried to force food down Tammy’s throat even though Tammy was trying to diet.

Toxic, righteous, controlling, bullying, abusive false-friends usually don’t change.  The relief and freedom you feel when you clear them out of your environment tells you that it was worth the effort.  You’ve reclaimed your spirit and your life.

Bill Cosby is right. On a special anti-bullying segment on Larry King Live, Cosby lashed out at the bullies who tormented Phoebe Prince for months before she committed suicide.  He also took on the teachers, principal and school administrators who said that they didn’t know what was going on.

For months, Prince was assaulted, pushed and shoved, called a “slut” and a “whore” and even had soft drink cans thrown at her – all in school.

The eight students involved are all being prosecuted.  Already two students have been expelled from the school and other students will face felony charges in connection with their actions against Prince.

Among the charges against the teens are statutory rape, violation of civil rights, criminal harassment and disturbance of a school assembly.  Prosecutors accuse the students of tormenting Prince “relentlessly” online and in school, often in plain sight of school administrators, right up until the day Prince hanged herself.

On the day Phoebe Prince took her life, one of the bullies wrote the word “accomplished” on Phoebe’s Facebook page.

I also agree with parent Luke Gelinas, who says superintendent Gus A. Sayer, principal Daniel Smith and school committee chairman Edward J. Boisselle should go.

Of course, many failing principals, teachers and administrators hide behind the phrase, “We didn’t know.”  That shows why the most important thing you can do as a parent is often to document your contact with those supposedly responsible adults who actually won’t help you or your child.

Then they’ll hide behind the same plea that was given by the mother of one of the accused bullies, another girl, “Prince was not fully innocent and they’re teenagers.  They call names.”

Can you imagine if principal Smith, standing with the teachers, superintendent Sayer and school committee chairman Boisselle before the assembled parents of South Hadley High School in Massachusetts back in August had said:

  • We’ll ignore this whole problem of bullying despite many studies showing that:
  • At least 50 percent of high school students are bullied and over 75 percent of the kids in school know who the bullies are.
  • When the first incidents of bullying aren’t punished, the number of bullies and bullying incidents grow hugely, and the severity of bullying increases tremendously.
  • When we allow harassment, bullying and abuse the victims who are left unprotected by the responsible adults suffer from increased anxiety, stress, shame and depression, and low self-confidence and self-esteem for life.
  • Bystanders and witnesses who don’t come forward or who aren’t supported by the authorities suffer from guilt and shame their whole lives.
  • Bullies who get away with bullying in youth tend to become relentless adult bullies as adults, in their personal lives and at work.
  • We’ll also ignore the many suicides that have occurred because of bullying in middle schools and high schools.
  • We won’t have school policies that prohibit bullying or a program that trains us to recognize bullying in the school.  We won’t patrol the classrooms, hallways, bathrooms or cafeteria to see if bullying is occurring.  We won’t work with the police to do anything to the bullies.  When incidents occur we’ll say later that we weren’t responsible because we didn’t know.
  • We won’t involve students in recognizing and reporting bullying to us.  If we accidently hear about any bullying, we’ll minimize it and pretend its just “kid stuff.”  If you tell us about your child being bullied, we’ll tell you that we’re too busy to do anything about it and we don’t want to violate the rights of the bullies.
  • The bullies in our school are really good kids with anger and self-esteem issues of their own.  They just haven’t had good enough parenting.  That excuses their behavior.  We have to be more sympathetic toward them than toward their targets.

And imagine him finishing with, “Now, parents, we’d like you to hire us, vote for us and pay increased taxes to support your local school and its staff.  We’re going to be your top executives but we won’t know what’s going on.”  Do you imagine the parents at South Hadley High School leaping to their feet with wild applause because they thought that their children would be protected in the next academic year?

I think the lazy, uncaring cowards that are now finding justifications and asking us to excuse their behavior deserve the strongest consequences.

Of course I start with the bullies themselves and their parents, who turned a blind eye and will now protect their little darlings.  They’ll blame Phoebe Prince for being a weakling.  As if they think that what the teenagers did was okay and Phoebe should have taken it like a good victim because it was her fault.

I also say the same about the supposedly responsible adults at school who failed in their primary responsibility; creating a safe environment in which character and values are modeled by adults and in which academic learning can be maximized.

We do know what to do to easily stop 75-90 percent of school bullying.  Are you holding your school administrators and legislators accountable for doing their share?

If you’re a parent of a teenager, do you know what to do to teach your child to be as bully-proof as possible and to hold your principal and staff accountable?

Sometimes we need to replay the horrible things that people did to us – whether it was once or repeatedly, whether they were the perpetrators or they stood by or even colluded and ignored the abuse and our pain.  Sometime we need to get angry and vent and imagine all the ways we could retaliate and extract vengeance and justice.  Sometimes we blame ourselves, wishing we could finally win their love and undo the hurt.  During those times we typically say, “It’s not fair.  Why me?  Why don’t they understand and appreciate me?  What did I do wrong?” But in the end, whatever the specifics of our situations, we all know where we have to get to if we’re going to make the rest of our lives worth living.

By whatever process we use successfully, through whatever pain we have to endure, after we stop the harassment, bullying, abuse and torment inflicted upon us, we have two choices – to let our lives be destroyed by the rotten people who abused us or to move on somehow, to create families and lives worth living.

I’m not minimizing the damage and the pain or the time it may take, but throughout history, we see the same pattern in response to individual and cultural or societal horrors.  Some people’s spirits are destroyed by what was done to them.  Other people stay alive and vital.

Examples are all around of famous individuals who turned their backs on the perpetrators and moved on – Maya Angelou and Winston Churchill easily come to mind.  There are also inspiring examples known only to our families.  We must keep our eyes focused on the light at the end of the tunnel of pain – the light that reminds us to keep moving ahead despite the temporary discouragement, depression and despair. What keeps most people stuck in the abyss of pain for years; long after they’re physically and fiscally capable of separating?  Mostly, it’s a combination of:

  • Wanting the perpetrators to acknowledge what they did and to apologize or beg for our forgiveness.  Or wanting vindication and revenge.
  • Wanting the bullies to give us the love or money we desperately desire and deserve.  We waste hours trying to figure out how to say and do the right things so that we’ll finally win the love and respect we want.
  • We don’t know how to stop replaying the pain, which triggers emotional hell and reinforces the connection to the past.

There may be other desires that keep us enmeshed with the perpetrators or with our memories of past abuse but, in order to get free, we don’t need an exhaustive list or even to know the specific one that keeps us trapped.

Real predators – real bullies, abusers, perpetrators – no matter what their reasons and excuses, do not change.  Staying enmeshed in a dance of pain and anger only leads to spiritual death.  On this path, there is no rebirth; there is no new life.

We recognize someone still trapped in the pain and victim talk, not ready to move on when we hear them:

The results of this self-bullying victim talk are clear – stress, anxiety, self-doubt, guilt, shame, panic, low self-confidence and self-esteem; huge overreactions as if everything is a matter of life or death; a life ruled by the past, time wasted circling around the carcass of the past, chewing over the gristle of every past and present episode of abuse. The light at the end of the tunnel is when our spirits rise and make us indomitable and invulnerable, determined and indefatigable; when:

  • We won’t be weighed down by the baggage of the past.  We don’t have to please the perpetrators or excuse or justify our behavior to our abusers and we also don’t have to rebel any more just to prove that we’re independent.  We stop sacrificing ourselves for further flagellation and spurning.
  • The voices of the past become irrelevant; we now make decisions directed by our own spirits.
  • We won’t be at the mercy of external events, especially the past.  Instead we’ll create our own futures, no matter what.

This is the goal of all the talk, catharsis, coaching.  We become our original, fiery selves – strong, brave and determined – and now skilled adults.

In this new state, the fear of failure or success is gone.  We no longer view the world through the lens of “deserve, justify, punish or forgive.”  The emotional motivation cycle – endless self-criticism and self analysis, and then criticism of the criticism, and then criticism of the criticism of the criticism – of the old victim side of us is gone.

We no longer have overwhelming emotional reactions to whatever happens.  Mistakes are no longer life threatening.  Failing at something is no longer a portent of a bleak future.  Doing something wrong no longer consigns us to hell forever.

We ride through these ups and downs, buoyed by certain knowledge that we’ll keep plugging along, doing what we can, following our Heart’s Desire.

From here we can easily recognize other people who are still in the old place – underneath their franticness and self-flagellation, they look and sound like victims, not willing to do whatever it takes to protect themselves; attracting old and new predators.  Predators also recognize easy targets.

From here we can see how boring the victim personality is.  It’s all about their pain and problems, as if that’s really who they are.  They’re still trying to squeeze love or justification from a stone.  They still want to interact with scavengers.

In our new space, we’re interested and interesting, excited and exciting.  We focus on what feeds our spirits; not on endless cud-chewing and psychoanalysis.  We leave the predators behind and seek the families of our hearts and spirits.

The process of leaving the old, victim place usually includes many instantaneous epiphanies, as well as the time necessary to develop new habits through many ups and downs.  But that’s merely a process to leave the old and to be completely comfortable in the new.

When we live in a state of inner freedom, we don’t forget the pain.  We remember that abuse all our lives.  We hold that memory sacred – but we don’t use the pain to motivate ourselves, we convert it to a source of strength and courage to create a new life, a life that’s built on the ashes of childhood dreams destroyed.

There are toxic people in every environment – toxic family, toxic friends, toxic lovers and toxic coworkers.  If you don’t recognize and respond effectively to toxic, bullying coworkers they can make your life miserable, harass you, turn the rest of your team against you, scapegoat you and even get you fired. For example,

Jane is known to be difficult, obnoxious and an out of control retaliator.  But she’s very bright and hard working so management tends to minimize the problems she causes, overlook the tension, hostility and chaos she creates, and explain away her behavior by saying, “That’s just Jane.  She must have a good heart.”  She specializes in vendettas.  Most people are afraid of her; they usually walk on egg shells around her and try to avoid setting off one of her tirades.

The bosses make you the leader of an important project that requires tact and people skills because they don’t trust Jane.  Jane is enraged.  Sometimes she blames and threatens you – you stole her job, she’ll report everything you do wrong, she’ll ruin your reputation and she’ll get you fired.  Sometimes she acts sweet – as if she wants to be your best friend.  Sometimes she tries to make you feel guilty so you’ll refuse to lead the project she thinks should be hers – that’s the only way you can prove to her that you’re a good person and her friend.

Is Jane right?  Are you sneaky and manipulative and have you wronged her?  Or is this a misunderstanding you can overcome so she’ll still be your friend?

How can you distinguish a friendly coworker who’s justifiably upset from one of these toxic bullies?  Simple.  You look for patterns in how Jane acts and how you and others feel when you’re around her.

Typically, toxic coworkers have patterns in which they:

  • Are selfish and narcissistic – it’s always about them; only their interpretations and feelings matter.  Only their interpretations are true.
  • Are sneaky, manipulative, back-stabbing stealth bullies.
  • Are over-reactive, control freaks – their interpretations give them permission to search and destroy, no matter how slight or unintentional the insult.  They throw fits and attack or embarrass people they’re upset at.
  • Act sweet one time only pry out people’s secrets and look for the opportunity to strike back even more.  Remember, they’re acting polite doesn’t mean they’re nice.
  • Will openly lie and deny it.  They’re always 100% convinced and convincing.
  • Relentlessly disparage, demean, spy on and report “bad” conduct (often made up) about their targets.

Typically, teammates of these bullies should ask themselves:

  • Are you afraid of what Jane might do or that Jane won’t be friends with you?
  • Does she threaten you?
  • Have you seen Jane attack, manipulate or lie about other targets before you?
  • Does Jane apologize but not change or even strike back later?
  • Does Jane tell you that you’re special and she’d never go after you?
  • Does Jane make efforts to be reasonable and to overcome misunderstandings, to say that the problem is partly her fault and then does she make amends and change?

Of course, you want to be careful that you’re not overreacting.  You want to know if you’re seeing their actions clearly.  But if you answer the first five questions with “yes,” and the last one with “no,” you should beware.

When you identify Jane as someone who is relentless, implacable and has no conscience in pursuing her targets, you know what you’re dealing with.  She’s out to destroy you just like she went after other coworkers in the past.

Your first thought may be, “How can I win her friendship?” or it may be, “She’s suffered so much in her own life, how can I not forgive her?”  If you follow these thoughts with feelings of kindness, compassion and compromise, if you don’t mobilize to protect you life, limb and job you will be sacrificing yourself on an altar of silly sentimentality.

I take a strong approach: Recognize evil and recognize crazy or out of control people who won’t negotiate or compromise.  The Jane’s and John’s of this world are bullies, abusers and predators that do tremendous damage.  They’re why well-meaning people have to consult with experts.  Remember, you would have already resolved situations with coworkers who are reasonable, willing to examine their own actions honestly, and to negotiate and compromise.  You need help with the terminators that you face.

So what can you do?

Divide your response into two areas:

  1. Will – determination, perseverance, resilience, endurance, grit.
  2. Skill – overall strategy, tactics and the ability to maintain your poise and carry out your plan.

Will

  1. Convert doubt and hesitation into permission to act and then into an inner command to act effectively.  Until you have the will, no tactics will help – you’ll give in, back off, bounce from one strategy to another and you'll fail, even with the best plan.
  2. Don’t let your good heart blind you to the damage she’ll do to you.  You’ve already given her second and third chances.  That’s enough.  She’s not merely misunderstanding you in any way you can clear up; logic, reason and common sense aren’t effective with the Jane’s of this world.
  3. See Jane as a terminator – she’s relentless, implacable and has no conscience.  Under her human-looking skin she’s out to destroy you.  Your good heart and attempts to reason politely won’t stop her.
  4. Assume that you can’t rehabilitate or convert Jane in your life time.  That’s not what they pay you for at work anyway.  You’re merely Jane’s coworker with an important personal life, a personal island that needs protecting.  Let Jane’s therapist change her in professional space and on professional time that she pays for.
  5. You don’t owe her anything because she got you the job or rescued you from drowning.  She’s out to get you and you must protect yourself.  Let Jane struggle to change on someone else’s professional time.  Don’t put your reputation, your job or your family’s livelihood in harm’s way.  Don’t minimize or excuse.  Deal only with Jane’s behavior.

Skill

  1. All plans must be adjusted to your specific situation – you, Jane, the company, your personal life.  Added complications would be if Jane is your boss or the manager of your team likes her or is afraid of her and will collude with her against you.
  2. Don’t believe Jane’s promises; don’t be fooled if she acts nice and sweet one time.  Pay attention to the pattern of actions.  If she’s sweet, she’s probably seeking to get information that she can use against you.
  3. Don’t expect her to tell the truth.  She’ll say one thing to you and report exactly the opposite to everyone else.  She’ll lie when she reports bad things you have supposedly done.  She knows that repetition is convincing; eventually some of her dirt might stick to you.  Have witnesses who’ll stand up for you in public.
  4. Don’t argue the details of an interaction to try to convince her of your side.  State your side in a way that will convince bystanders.  Always remind bystanders of your honesty, integrity and good character, which they should know.
  5. Document everything; use a small digital recorder.  Find allies as high up in the company as you can.  When you report Jane, be professional; concentrate on her behavior, not your hurt feelings.  Make a business case to encourage company leaders to act.  It’s about the money, coworkers and clients that the company will save when they terminate Jane.
  6. When you listen to voice mails from Jane or talk with her in person, tighten the muscles of your stomach just below your belly button, while you keep breathing.  That’ll remind you to prepare for a verbal gut-punch.
  7. Get your own employment lawyer and a good coach to strengthen your will, develop your courage and plan effective tactics.

Each situation is different – you, the toxic coworker and the rest of the company.  The need to protect yourself and your career remains the same, while the tactics vary with the situation.  All tactics are situational tactics.

The holidays are a perfect time to recognize and respond effectively to the early warning signs of bullying boyfriends, controlling girlfriends and domineering dates.  Whether these control-freaks are stimulated by holiday pressures and stresses, or they simply seize the opportunity to take charge of multiple events, their subversive, controlling tactics become more apparent during the holidays. Many people need coaching help at this time of year to stop the Grinches who want to destroy their family fun.

Call these control-freaks “bullies” when: Call these control-freaks “bullies” when:

  • They won’t allow you to continue family traditions you love.
  • They try to control the timing of visits to your family.
  • They insist that the holidays must be celebrated the way they want.
  • They insist that the holidays are merely foolish, commercial events and you’re not allowed to feel good cheer or to celebrate.
  • They insist on a hostile review your choice of presents.  They won’t allow the “Secret Santa” gifts.
  • They fight over every little arrangement.  They’ll harass you until you give in.

Some of these abusive bullies are overt – they threaten or use force or they simply block your way and won’t let you leave or they throw big fits and threaten to break up with you.

Some of the early warning signs of the subtle, covert, stealthy, sneaky, manipulative bullies are:

  1. They control everything; they make the rules – what you do, where you go, who spends the money and what it’s spent on.
  2. They push boundaries, argue endlessly and withhold approval and love if you don’t do exactly what they want.
  3. Their standards rule – your “no” isn’t accepted as “no;” they’re always right and you’re always wrong; their sense of humor is right and they’re not abusing you, you’re merely too sensitive.
  4. They control you with their disapproval, name-calling, demeaning putdowns, blame and guilt.  Their negativity is depressing.  Or they control you with their hyper-sensitive, hurt feelings and threats to commit suicide.
  5. You’re afraid you’ll trigger a violent rage – you walk on eggshells; they intimidate you with words and weapons; they threaten you, the pets, your favorite things.  You’re told that you’re to blame if they’re angry.  You feel emotionally blackmailed, intimidated and drained.
  6. They insist that their values are right and yours are “silly” or “wrong” or “illogical.”
  7. They isolate you – they won’t allow you to see your friends or family, go to school or even work.

They use their ruthless logic to prove that they’re right and that you should do things their way.  To defy them means a war that would ruin the holidays.

The temptation for nice people is to find excuses for bullies’ explosive feelings and controlling actions, and to give in.  The temptation is to think you can give them the love they didn’t get when they were kids or that you can love them so much that they’ll become nice.  The temptation is to think that they’ll change with time.

Don’t give in to those temptations.  Don’t argue, debate or try to convince them that they should change.

While they’re still merely boyfriends, girlfriends or dates, vote them off your island.  Make the break before you move in, buy a house or have children.  No matter how much you think you love them, make the break immediately.

Enjoy a dateless holiday this year so that you can make space for someone better to come into your life next year.

Here’s an email I received from an abused wife, hoping her story helps other women recognize and get away from their controlling, bullying, abusive husbands before it’s too late. “I hope my story might help someone.  I have known my husband since I was 18 years-old.  We worked together and his sister and I were friends.  I was married at 16 to my first boyfriend, so my now husband was just a friend, although I always knew he had a soft spot for me.”

“Years later, when I was divorced, I went out with my now husband, but I didn’t have the feelings for him at that time that I do now, so I ended the relationship.  Eventually we ended up back together and he won me over.  He was a quiet man, very deep, didn’t say much, but was always very kind and nothing was too much trouble.”

“My sons who obviously had known him since they were little boys, but are now grown up and married, adored him.  We ended up getting married and I thought I had met the man of my dreams, but it didn’t last.  As soon as we got engaged it all started to change.  He has hit me, nearly broken my fingers, but the violence has stopped since I called the police.”

“He had never been married before and never wanted to, that I know for a fact.  He is very moody and often put himself in the box room for weeks on end and not speaking. I own my own home and have always worked full time.  I am very bubbly person and have lots of friends, where he has always been a loner.”

“He told me that I needn’t work full time anymore, so I took a 2-day-a-week job.  That’s when it really got bad.  He often leaves in the clothes he stood in and takes all of the bill and shopping money.  He would stay away for 3 weeks at a time.  It wasn’t about him being with women or anything, that I know, but he goes on drinking binges which he never used to do.  He spends all of the money and texts me all of the time, calling me names, putting me down and being very abusive.”

“I have started divorce proceedings as he is putting the home I have lived in for 25 years at risk, with him taking all of the money.  Because the house is mine and in my name, he said that my sons should pay the mortgage when he is not there as it is their inheritance, as he calls it.  Obviously I love him but cannot take anymore.”

“To anyone out there, these people will not change and are unable to change.  They will grind you down, just as I have been and you will end up feeling worthless.  I am a good person and I have a medical working background, so I have a pretty good idea what I am talking about.  I also have friends in the medical field who have advised me that these controlling people will never change.”

“I am at the moment trying to keep hold of my home.  He keeps sending me texts saying he is going to see me in the gutter.  Please don’t let these controlling people to this to us. I hope my story helps in someway.”

Notice some typical early warning signs:

  1. He changed from charming to abusive, sometimes step by step.  When she put up with a step, he escalated to the next step.  Bullies don’t stop until you stop them.
  2. Overt physical violence – they shove, slap or hit you; force you to have sex; force you to lie or drop the charges if the police were called.  In this case, she stopped the overt physical violence when she called the police.  Good.  Now there’s a police record.  But he then shifted to control and bullying, which wouldn’t get the police involved.  When she stayed with him, she gave him a green light.
  3. They make the rules; they control everything – what you do, where you go, who spends the money and what it’s spent on.  You feel emotionally blackmailed, intimidated and drained.
  4. Their standards rule – your “no” isn’t accepted as “no;” they’re always right and you’re always wrong; their sense of humor is right and they’re not abusing you, you’re too sensitive.
  5. They isolate you – they won’t allow you to see your friends or your family, go to school or even work.  When she quit her full-time job and became depended on him, the control and abuse increased.
  6. They control you with their disapproval, name-calling, putdowns, demeaning, blame and guilt – no matter what you do; you’re wrong or not good enough.

Bullies don’t take your kindness, compassion and sympathy as a reason to stop.  They take your passivity as an invitation to bully you more.  It’s the same at work, at school and in romance.

A few suggestions for then and now

  1. Get away or get rid of him at the first sign.  Notice that she had signs when they were engaged, before they were married and there were also no children at stake.
  2. Don’t think you can change him by staying.  The best help you can provide is getting away.  That may or may not be motivation for him to change on his own, but at least he’ll be far away from you.
  3. Don’t let him control you.  Notice what happened when she quit her job.  Don’t believe him when he says you’re worthless and the problems are your fault.
  4. Since he’s harassing you with text messages and has a history of physical violence, get a restraining order.  Keep a record of all the messages (including the threatening ones).  Call the police if he continues.  Cut off all contact with him.
  5. Find allies and supporters.  Remove any splinters – people who don’t support you.
  6. Be brave, determined and relentless.

Many women allow themselves to be bullied repeatedly because they don’t recognize and label the control and abuse as “bullying.”  When you recognize and label these bullies’ tactics and tricks, you’ll be empowered to resist them.  When you learn effective skills and techniques, you can resist them successfully.

Peaceful methods (understanding, tolerating, logic, reasoning, forgiveness, their sympathetic therapy) sometimes stop mild bullying.  But you need firmer, stronger methods to stop relentless, determined, bullying husbands.

Of course it’s usually not easy to stop the behavior or to get away.  There’s no one-size-fits-all answer.  Tactics must be designed for each situation.  Factors such as money, children, outside support, age, health, threatened increase in abuse to physical brutality and murder, and family of origin and cultural values can be extremely important in designing effective tactics.

But the first step is always for women to make an internal shift from acceptance or tolerance (even though you may hate him underneath) to a commitment and determination to end the abuse and bullying, no matter what it takes.  Without that inner commitment, women usually end up begging the husband to change and waiting forever.  The inner commitment is necessary to give strength and power to the right tactics in your hands.

You’ll find many examples of stealth bullies in my books and CDs “Bullies Below the Radar: How to Wise Up, Stand Up and Stay Up” and “How to Stop Bullies in Their Tracks.”  You’ll also learn practical, real-world tactics to stop these bullies or to get away safely.

Sometimes, even experienced people don’t recognize control-freaks until they’re in a relationship so far that they have to fight fiercely to get free. Madge was divorced, without children and had established a good career.  She’d purchased a house she loved and had a wide circle of professional and personal friends who admired and respected her intelligence, competence, good sense and friendship.

When she met Frank, also middle-aged, she thought she’d found the missing piece she wanted in her life.  He seemed to think so also.  He quickly gave her a friendship ring and moved into her home.  He knew what he wanted, had lots of plans for his success and seemed to know the right people in town.

But, after a few months, Madge began to recognize the controlling side of Frank.

When they were courting, Frank had given his reasons for wanting to go to the places and meet the people he wanted to.  Madge usually agreed and it seemed like no big deal to acquiesce since she wasn’t as determined as Frank.  But after he moved in, she began to realize that they always did what he wanted and he got very angry if she put up more than a token resistance.  He stopped giving reasons and merely gave orders.

He began to re-organize her home the way he liked and simply ignored what she wanted.  Or he could always win debates with her.

Frank never hit her, but she began to realize that she was afraid of disagreeing with him.  He got so angry and he was so sure he was right that he wouldn’t back down.  She slowly accepted his claim that she wouldn’t be invited out without him.  And she was afraid that he might even dump her.  Then she’d look like what he told her she was; past her prime and on the down side.

None of his work projects seemed to pay off, but he always had new and bigger plans.  He kept pointing out that her friends were jealous of his ideas and plans.  They didn’t appreciate his talents and potential, and they sabotaged his projects.  He said, “We won’t with your old friends any more, but with your contacts, I can cultivate important people who appreciate me.

At a party one night, Madge was having a wonderful time when he suddenly came to her and said, “We’re leaving now.”  She asked if anything had happened and he replied, “No. I’m just bored so we’re leaving.”  She said, “I’m having a great time so if nobody got you angry, I’d like to stay a little longer.  Surely you can find someone interesting to talk with for a while.”  Frank spat back, “I said we’re leaving.  That means right now!”

Madge now says that she still doesn’t know what shifted in her, but she said, as sweetly as she could, “No.  If you want to leave, you can take the car, but I’m staying.  I’ll get a ride or a take cab home.  I won’t be long.”

Frank stormed off.  When she arrived home a few hours later, he was furious.  He yelled, “I’m in charge.  If you don’t do what I want, you can get out of my house.”

Madge felt like a chastised little girl.  She thought, “I wasn’t considerate of him.  I could have left with him as he wanted.  It wouldn’t have been the end of the world, even though I was having a wonderful time.”  She begged him to forgive her; “I won’t argue with you any more.”  When she said that, Frank finally smiled and said, “That’s my girl.  Don’t talk back any more and I won’t have to punish you.”

At 2 a.m. Madge woke up with a start.  Her fists were clenched and she was shaking with rage.  “Wait a minute,” she thought.  “It’s my house, not his.”  At that moment her head and heart turned around.  She saw Frank clearly for the bully he was.  Even though he hadn’t hit her, he was a sneaky controlling, stealth bully.

As I show in my books and CDs of case studies, “How to Stop Bullies in their Tracks” and “Bullies Below the Radar: How to Wise Up, Stand Up and Stay Up,” the story of a wife stopping a controlling husband, bullies are not all the same, but their patterns of behavior, their tactics, are the same.

Here are seven of the early warning signs of a stealth bully:

  1. They make the rules; they control everything – what you do, where you go, who spends the money and what it’s spent on.
  2. They push boundaries, argue endlessly and withhold approval and love if you don’t do exactly what they want.
  3. Their standards rule – your “no” isn’t accepted as “no;” they’re always right and you’re always wrong; their sense of humor is right and they’re not abusing you, you’re merely too sensitive.  Your issues generally don’t get dealt with – theirs are more important so they can ignore your wishes.
  4. They control you with their disapproval, name-calling, demeaning putdowns, blame and guilt – no matter what you do; you’re wrong or not good enough.  Or they control you with their hyper-sensitive, hurt feelings and threats to commit suicide.
  5. You’re afraid you’ll trigger a violent rage – you walk on eggshells; they intimidate you with words and weapons; they threaten you, the children, the pets, your favorite things.  You’re told that you’re to blame if they’re angry.  You feel emotionally blackmailed, intimidated and drained.
  6. You’re told you’re incompetent, helpless and would be alone without them.
  7. They isolate you – they won’t allow you to see you friends or your family, go to school or even work.

Madge could now see that Frank was merely a domineering fast talker, who brought in no money.  He had been sponging off her all the time he had taken control of her life.  And she had allowed him to.

I won’t detail the difficulties Madge had in getting Frank out of her house and life.  That’s when she discovered that he’d done this before to many other women and knew how to intimidate her and make her look bad.  But she got courageous and strong, and she got free.

Controlling boyfriends, husbands, teenagers, parents, bosses, co-workers and friends use the same methods.  That’s why we can find ways to stop most of them.  If we don’t stop bullies, they’ll think we’re easy prey.  Like sharks, they’ll just go after us more.

Of course, individual coaching will help you design tactics that fit your specific situation.