Can I Build my Children's Character with the Cowboy Code?

Following reviews of Paul Tough’s book, “How Children Succeed: Grit, Curiosity and the Hidden Power of Character,” Holly Finn brings in Cowboy Ethics and the Cowboy Code in her review in the Wall Street Journal, “Where Have All the Cowboys Gone?”  She contrasts the Cowboy Code with many examples of poor character shown by students and their parents – lying, cheating, stealing and doing anything to get ahead at many of our most prestigious schools. Of course she’s right about character versus greed and success at any price.

Whether the Code comes from Jim Owen’s book, "Cowboy Ethics: What Wall Street Can Learn from the Code of the West" or from Ernest Morris’ “El Vaquero: The Cowboy Code,” the message is the same.  Character counts.  Character counts first and most.  Or, as said elsewhere, “What will it profit a man if he gains the whole world and forfeits his soul?”

Some of the crucial traits of Cowboy Ethics and different Cowboy Codes are:

1. Live each day with courage.
2. Take pride in your work.
3. Always finish what you start.
4. Do what has to be done.
5. Be tough, but fair.
6. When you make a promise, keep it.
7. Ride for the brand.
8. Talk less and say more.
9. Remember that some things aren't for sale.
10. Know where to draw the line.
11. A cowboy never takes unfair advantage - even of an enemy.
12. A cowboy never betrays a trust.  He never goes back on his word.
13. A cowboy always tells the truth.
14. A cowboy is kind and gentle to small children, old folks, and animals.
15. A cowboy is free from racial and religious intolerances.
16. A cowboy is always a good worker.
17. A cowboy respects womanhood, his parents and his nation's laws.
18. A cowboy is clean about his person in thought, word, and deed.
19. A cowboy is a Patriot.
20. The highest badge of honor a person can wear is honesty.  Be truthful at all times.
21. Your parents are the best friends you have.  Listen to them and obey their instructions.
22. If you want to be respected, you must respect others.  Show good manners in every way.
23. Only through hard work and study can you succeed.  Don't be lazy.
24. Your good deeds always come to light.  So don't boast or be a show-off.
25. If you waste time or money today, you will regret it tomorrow.  Practice thrift in all ways.
26. Many animals are good and loyal companions.  Be friendly and kind to them.
27. A strong, healthy body is a precious gift.  Be neat and clean.
28. Our country's laws are made for your protection.  Observe them carefully.
29. Children in many foreign lands are less fortunate than you.  Be glad and proud you are an American.
30. I will be brave, but never careless.
31. I will obey my parents. They DO know best.
32. I will be neat and clean at all times.
33. I will be polite and courteous.

But the Cowboy Code is not true; few cowboys really followed it. Yes, that’s right.  Many of the exemplars are fictional or fictionalized characters like Hopalong Cassidy and Wild Bill Hickok.  We can quibble with many of the sentiments and find situations in which, for example, parents are not always good, right and deserving of respect.

So what?  The factual nature doesn’t matter.  What matters is what spirit gets stimulated in our children’s hearts and even in us as adults.  The history of the greatness of the human spirit and human endeavor is passed on generation after generation through stories that inspire each new individual to be great and to do good.  It’s passed on in myth, legend and fiction, as well as through the lives and deeds of great men and women – great humans.

That’s the way human education works.  What counts is what gets inspired in the heart of each child and each adult.

Won’t honesty and good character mean that our children will be beaten out by the cheaters? That’s what many parents are afraid of: the cheaters will get better grades, get into better schools and eventually get better jobs and careers; lying cheating and stealing are necessary for survival or success.  But those predictions come from fear and aren’t necessarily true.

Step back from fear and think.  Would we want our children to become or to marry people who are selfish, lying, cheaters?  Don’t we want our children to have “Cowboy” character and to their live lives based on that?

If our children become witnesses or defenders, won’t they get into trouble? Maybe.  Children or adults who speak out against harassment, bullying and abuse can get trouble focused on them.  Children or adults who speak out against domestic violence, racism, religious persecution, genocide and terrorism can get trouble focused on them.  We each decide what to do in specific situations.

What’s crucial is to know the difference between right and wrong.  If we don’t know the difference, if we think that all values are the equal because there are so many different ones across the globe, we are making a grave mistake.  Different values lead to different places and we choose the direction we will try to go.

The engine and the steering wheel. Traits and skills like grit, determination, perseverance, fortitude, endurance and resilience are our engine.  We need the power of these abilities to get anywhere on the long road of life.

The values, beliefs and attitudes that are embodied in the humans who exemplify the Cowboy Code or Cowboy Ethics, whether as real as Lincoln, as fictionalized as Wild Bill Hickok or as fictional as Hopalong Cassidy, are our steering wheel.

We need both an engine and a steering wheel to get where we want to go.

What engine and steering wheel do we try to teach our children?  What engine and steering wheel are we models of for our children?  Which values are more important when some of ours conflict or are even mutually exclusive?

Since all tactics depend on the situation, expert coaching by phone or Skype helps.  We can design a plan that fits you and your situation.  And build your will and skill to carry it out effectively.

To Stop Bullies, Value Behavior More Than Marriage Vows

We want to be people of our words; we want to be ethical and honest, and have trustworthy character; we want to do our duty.  But sometimes our loyalty to our vows – especially our marriage vows and vows to take care of parents or children – makes our lives a living hell and also sets a terrible example for our children. Deep in our hearts we know we must stop being loyal to those vows or our lives and spirits will be destroyed. But how can we stop honoring our vows?

Some examples:

Some examples:

• In public we pledge many things in our marriage vows. But suppose our spouse turns out to have deceived us and reneges on their side of the vows?  Suppose that husband turns out to be physically, mentally and emotionally abusive?  Suppose he harasses, controls, bullies or abuses his wife?  Supposes he justifies his actions by saying that he’s the head of the house and she must do what he says?  Or suppose he blames his lack of self-control on her and uses threats, guilt and shame – his rage and violence are her fault and if she did what she should, he’d treat her better?  Or suppose that wife turns out to be manipulative and controlling?  Or supposes she’s lying, crazy and always verbally, emotionally and physically abusive in order to beat the husband into submission?
• In private we may pledge many things to our parents, especially as they get older. But suppose they’re narcissistic, demanding, bullying and toxic.  Suppose they squander all their money against our advice and then they insist we spend all our money on them – either taking care of them or sending them to an expensive, assisted living facility?  Suppose they are relentlessly critical, scolding, chastising, whining, complaining and demeaning, and nothing we do is ever good enough?  Suppose they are vicious in private but sweet as sugar in public, so every thinks they’re saints while they act like devils in private?  Suppose they’re lying, manipulative and back stabbing – they praise their favorite child, put us down and leave everything to the favorite while we’re the ones taking care of them?  Suppose we think we’re responsible because they raised us, we think we owe them and we still want their approval?  Suppose we feel guilty if we think of acting like ungrateful children and abandoning them in their hour of need?
• In our hearts we pledge to take care of our children until they can take care of themselves very well. But suppose they’re 40 and still living with us because they never took our advice and never got good careers or married the right person or held a job?  Suppose our toxic children are rotten to us until they need something?  Or they threaten to deprive us of our grandchildren unless we give them everything they want, even to divorcing our spouse, whom they hate?  Suppose they still act like spoiled, vicious, toxic teenagers, blaming us for all their failures, feeling entitled to everything they want, full of sneering sarcasm, back-talk, temper tantrums and demanding that we slave for them?  Suppose we still think that if we love them enough, if we’re nice enough to them they’ll finally grow up and become successful?  Suppose we’re afraid they’ll fail completely and end up homeless if we don’t give them everything they want?

Those are horrible scenarios but all too common.

Probably, we’ve discovered the hard way that we can’t make things better by being peacemakers.  Tactics like begging, bribery, endless praise, appeasement, ‘second chances,’ forgiveness, sympathy and unconditional love, and the Golden Rule usually encourage more harassment, bullying and abuse.  We won’t get the results we want; we won’t stop emotional bullies or physical bullying unless we’re clear about which values are more or less important to us.

So we wallow in negative self-talk, perfectionism, blame, shame and guilt.  We get discouraged, depressed, despairing and easily defeated.  We lose our confidence and self-esteem.

Often, we stay stuck in those versions of hell because we gave our word and we’re people of integrity – even though they broke their side of the bargain, we understand how hard it has been for them.  We think we must honor our pledge or we’d be just as bad as they are.

I say that’s a big mistake. I say, “Choose life, not a slow spiritual and emotional death.”  I say, “Examine your hierarchy of values and get clear about which values are more important to you.  Then honor the most important ones gracefully and cheerfully.”  And make yourself cheerful living a great life with your choice.

Don't be a victim waiting forever for other people to grow up or change or die.  Don’t suffer in silence.  Use your own power.  Say “That’s enough!”  Say “No!”

Often, we avoid examining that hierarchy of values and discarding those early vows until we are forced to.  We may not be willing to protect ourselves but we will act resolutely to defend others.

For example, our crazy or bullying spouse abuses the children and only then does our spirit rise up with fierce determination to protect our children.  We discard that marriage vow for the sake of something much more important than loyalty to a toxic spouse – loyalty to our children

Or the toxic parents are so abusive to our spouse and children that we take the power we need to protect what’s more precious than our toxic parents – our marriage and our children.

Or our toxic children are so vicious, nasty and abusive that our spirits will stand no more – we’ll protect our marriages, our health and our retirement funds from the energy vampires who want to suck us dry, even if they’re our own children

For some examples of different tactics, see, “Bullies Below the Radar: How to Wise Up, Stand Up and Stay Up,” “How to Stop Bullies in Their Tracks” and “Parenting Bully-Proof Kids,” available fastest from this web site.

Since all tactics depend on the situation, expert coaching by phone or Skype helps.  We can design a plan that fits you and your situation.  And build your will and skill to carry it out effectively.

Fixing Your Business? Keep the Best, Churn the Rest

What if you showed up for work to find a new sign posted by the owners: “Keep the best, churn the rest”—and you knew the best, and the rest meant you and your colleagues at all levels? Chances are, it’d get your attention.  And that’s exactly what business owners Dick and Harry (made up names for a true illustration) had in mind when they posted that sign at their medium-sized company.

To read the rest of this article from the Houston Business Journal, see: Fixing your business? Start at the top with managers http://www.bizjournals.com/houston/stories/2007/10/29/smallb5.html

Dick and Harry had allowed their company to drift into unprofitability.  Though they brought in more business, profits never increased.  And the more jobs they took on, the crazier their lives became.  They were so exhausted trying to stay afloat, they didn’t have time to plan how to get out of the mess—until a stress-induced fight finally forced them to stop and think.  It was change or lose the business.

They realized they had a lackadaisical staff, lackadaisically managed, producing minimally.  The big problem was their poor leadership.  Dick and Harry had let their standards slide.  They’d stopped being leaders and had become conflict-avoidant fixers.

They complained whenever something was done wrong, but they fixed it themselves.  They worked harder and dumber.  No one was re-trained or fired.  They never stopped bullies. The result?  The more business that came in, the worse their quality and the more profit gushed out of their pipeline.

The more frantic they had become, the less they enforced behavioral standards.  Over time, narcissism, cranky complaining, criticism, whining, demanding, bullying, emotional drama, back-stabbing, sabotage, negativity, hostility, cliques, cyberbullying, personal vendettas, turf fights, entitlement, claims of unhappiness and poor morale, control-freaks, toxic nastiness, gossip, disruptive actions and lying increased.  These behaviors are the typical signs of problems.

When standards slid, the best people left because they got tired of being forced to work with jerks who prevented success.  And they hated being paid the same as jerks.

Dick and Harry started demanding excellence from themselves.  Before they could fix problem employees, they had to fix themselves.

To let their staff know that there would be a new culture of high performance and accountability, they started an internal campaign: “Keep the best, churn the rest.”  To show that wasn’t a punitive exercise or mass downsizing, the slogan meant four things:

• They began at the top.  If they didn’t perform, they’d leave because they weren’t worthy of leading the company.
• Fixing managerial problems was urgent because problems at the top cost more.  One problem manager caused more damage than one problem employee.
• “Keep” meant increasing rewards because each quality worker is worth more than two jerks.
• “The best” meant competent, productive employees, not just shooting stars.

Although Dick and Harry needed to reward good performers, they also needed to demand high quality and accountability at all levels. That meant honest evaluations, with rewards and consequences.  They knew they had to stop bullying.

Dick and Harry didn’t expect a quick fix.  And there wasn’t one.  During the next 18 months, they turned over about 35 percent of their staff, including managers.  But they stuck to their plan. They walked the walk and talked the talk.

The company turned around.  The more they kept the best, the easier it became to churn the rest.  At all levels, unmotivated or incompetent people were gone.

High standards protect everyone from unprofessional behavior.  Learn what you can do to eliminate the high cost of low attitudes, behavior and performance.

All tactics are situational.  Expert coaching and consulting can help you create and implement a plan that fits you and your organization.

Can We Stop Bullies if We Love Them?

Many comments are similar on the articles:

• Get Away from a Controlling, Bullying, Abusive Husband
• Abusive, Manipulative Husbands Who Control Wives
• Top 12 Warning Signs of Controlling Husbands

Abused, bullied and battered women often end their comments with some version of:

• But I still love him.
• Sometimes he’s nice to me and I still think I can change him, if only I was good enough.
• He still says that he loves me.
• I’m afraid to leave because I’m worthless and won’t be able to make it without him.
• I’m afraid to leave because he’ll kill me.

Today, let’s focus on the idea that woman can’t dump him because they love him.  Of course the same reasons are true for men facing negative, critical, harassing, manipulative, abusive, bullying, battering women.

For a moment, forget what we were taught about love, especially the importance and moral value of unconditional love, when we were young – what it is, what it feels like, how we know we’re really in love and what we’re supposed to do when we feel that way.

Now that we’re adults, we can decide for ourselves what we want to call “love” and how we’ll act when we “love.”  Is love merely lust, or feeling complete or whole, or feeling that we can’t live without the other person?  Do those feelings mean that we’ll be happy because we’re mad for the other person or that we can work out how to live together?  If we feel those feelings, must we move in together and maybe get married?  When we love, must we believe what he says or accept whatever he does, must we be submissive and obey him, must we accept his reasons, excuses, justifications and promises, must we forgive or appease him endlessly, must we debate until he accepts our point of view..

As long as the answers don’t affect our lives, we might have fun speculating about those questions.  But even though love is usually accompanied by real feelings, it’s still an abstract concept that really isn’t a tangible noun, like a physical object is.

A more useful path is to choose how we want to be loved.  That is; what kind of behavior will we allow in our personal space, whether the actions are called “love” or “bullying” or “abuse.”

Also more useful is to choose which of our thoughts and feelings we want to follow in our lives.  Or, which feelings, if any, do we want to let blow us over or sweep us away.

Now that we’re adults with more experience, we can see that when we let some feelings sweep us away, we’re like a sail boat without a rudder or keel.  We’re blown whichever way the wind and current takes us.  We’ve lost control and we’ll never get where we want to sail to.  We’re at the mercy of external forces – his whims and actions at the moment.  Do we want to continue letting ourselves get blown away?

It’s even worse after kids come.  So many women make mistakes about which values are most important.  For example, they think that it’s most important that their kids have a father even if that father abuses and bullies them or only their mother.  Or they think that they most important value is never to say anything bad about their children’s father, even though their observations are accurate and especially necessary to reinforce what their children see and think.  People are being beaten and that’s being called “love.” Children must learn that they are seeing reality and they can trust their perceptions.  Covering up the truth or lying creates self-doubt and undermines their confidence and self-esteem.

I think that it comes down to knowing, in our heart-of-hearts, that we can’t let whatever feeling we call “love” take over our lives when that feeling keeps putting us and our children in harm’s way.  There are higher standards of behavior than that feeling we call “love.”  And that the word “love” doesn’t remove all the pain caused when narcissistic, righteous predators attack their targets.

If “love” means that we’ll never stop the perpetrator and never leave him, he’ll never stop bullying.  Why should he; he’s in control and gets what he wants.  If “love” means that the victim must follow the Golden Rule, never confront or upset the bully and only beg him to change, but never have serious consequences, we’ll never stop bullies.

On the other hand, if we love our spirits, our children and our high standards of behavior that are required in our personal space, then we can stop bullies or get away from their bullying.  The number one factor in changing the behavior of relentless bullies is serious consequences.

We know we must live up to our best aspirations and standards, we must demand only the best for ourselves and our children.  Don’t suffer in silence.  We must say, “No. That’s enough.  I won’t let our lives be ruined for that kind of love.”

Of course, it may be scary, dangerous and difficult to get away.  Of course, we may be poor and suffer at first.  But it’s the only chance we have to clear our personal space so that someone wonderful can come into it; someone who treats us good.  We must not be defeated by defeats.

Three steps are necessary:

1. Taking power for ourselves, and counting on the strength and determination that will come to us when we keep making good decisions by dumping the jerk.
2. Getting help to create a plan and carry it out with determination, perseverance, strength, courage and resilience.
3. Having a wiser and more mature sense of love and which feelings to pay attention to.  That means straightening ourselves out so we’ll love better people who treat us well.

Feelings and thoughts are like the bubbles of carbonation on a soda.  They’re always, always, endlessly bubbling up to the surface and then drifting away.  Some of those bubbles can smell pretty bad.  Pardon the crudity, but we’ve all had brain farts.  And like the other kind, we know that if we wait a minute, the stinky, scary, self-bullying fears, put-downs and “shoulds” will drift off on their own.  We can decide not to act on them and simply let them go.  We can throw ourselves into other thoughts or activities to speed the process.

I’ve focused on bullying spouses, but the same can be said about demanding, bullying, toxic family members, like parents, siblings and extended family.  They bully and say that we should accept the bad treatment because we’re “family.”  But requiring good behavior is a better standard than tolerating bad blood.

For some examples, see the case studies in “How to Stop Bullies in Their Tracks” and “Parenting Bully-Proof Kids,” available fastest from this web site.

Since all tactics depend on the situation, expert coaching by phone or Skype helps.  We can design a plan that fits you and your situation.  And build your will and skill to carry it out effectively.

Can You Resolve Feelings With a Bullying Father Before He Dies?

Joan’s father had bullied and abused her all her life.  He’d yelled, scolded, chastised, taunted and emotionally terrorized her.  He’d been manipulative, sneaky and lying.  He never admitted anything was his fault.  He’d always blamed on her; everything was her fault.  He still treats her the same way.  He’s a narcissistic, control freak. Joan could never understand why he treated her that way.  She hadn’t deserved it.  She knew he’d had a terrible childhood, but she didn’t deserve to be the one he took it out on.

Now, he’s in his late 80s and Joan could see that he was sinking rapidly.

On the one hand, Joan was angry and vindictive.  On the other hand, she felt guilty and ashamed of her dislike and hatred of him.

How can she resolve things with him before he dies?

Sporadically, through the years after she’d left home and made her own life, she’d tried talking with him about how he treats her but he’d always rejected her attempts, calling her weak and bad.  He never admitted he’d done any of the things she said.  That led to the usual angry rant about her failings and what she owed him.  And a demand that he’ll never talk about that again.

Sometimes she never wants to see him any more.  But he’s her father; how can she feel that way?  Think of what she owes him.

How can she resolve things with him before he dies?

Of course, she’s going to try once more.  And maybe a miracle will happen.  But my experience is that any change would be extremely rare.  I’ve see most people recover from near-death experience and be unchanged.  They immediately cover themselves with their old costume of abuse and bullying.

I’ve seen a sexually manipulative perpetrator on his death bed try to grope his daughter, just like he did when he molested her for years when she was young.

It doesn’t matter if Joan looks at her father as a sociopath or a poor, abused soul who never could overcome his rotten childhood.  Her sympathy, compassion, forgiveness, unconditional love or understanding likely won’t change him.

The real question for Joan is what she means by “resolution” and where she really wants to get internally.

If, by resolution:

• She means that they’ll have a heart-felt talk, and she’ll say her say again but this time he’ll admit to all he did and apologize and ask for her forgiveness, she’s probably going to be disappointed.  No matter how much she begs, bribes or tries to appease him, likely he won’t change.  He’ll still insist he never did anything bad to her and it’s all her fault.  Also, he’ll never tell everyone to whom he bad-mouthed her, that she was actually a good daughter and he was simply mean and nasty.  So the task for her is to accept that she can’t change him and to find a mental place in which to keep him that doesn’t stimulate any self-bullying by blame, shame or guilt – just like he’d do to her again if he had the opportunity.
• She means that she can come to like him and they’ll part friends, she’ll be disappointed again.  They’re not friends.  We can’t be friends with someone who has beaten us, mentally, emotionally or spiritually, no matter how hard we try.  A survival part of us doesn’t want us to get close enough so they can abuse us once more.  The task for her is to let the anger and hatred motivate her to get distance, no matter what he thinks of her or accuses her of.
• She means that she wants to forgive herself for continuing to exaggerate his good side and to have hope he’d change so she continually put herself and her family in harm’s way trying to prove that she was worthy of love, respect and good treatment, she can have that because that’s in her control.  Her task is to find an inner place to put him so that instead of feeling overwhelmed and beaten, or angry and vindictive when she thinks of him, she’ll feel strong, courageous and determined to stop any other bullies and to create an Isle of Song for herself and her family.

His behavior tells her about him.  It doesn’t tell her anything about her and what she deserves.  Instead, she needs to take power over her life.

Should she stay at his bedside while he passes?  If she wants to be with him at the end in order to assuage any guilt she may have for missing a last possible chance for resolution, then she should be there as long as she won’t let him hurt her feelings any more; as long as she doesn’t expect anything more than he’s always been.

Should she have her children visit him at the end?  Again that depends on what she wants from the interactions.  If he’s been manipulative and rotten to her children, or bad-mouthed her to them, then I wouldn’t let them be subjected to that again.  In age and stage appropriate ways, she can talk to them now and as they grow.

For contrasting outcomes in dealing with abusive, bullying parents, see the case studies of Carrie, Kathy, Doug, Jake and Ralph in “How to Stop Bullies in Their Tracks,” available fastest from this web site. Expert coaching by phone or Skype helps.  We can design a plan that fits you and your situation.  And build your will and skill to carry it out effectively.

Stop Bullying, Toxic Stepmoms before They Ruin Your Life

Just as the predatory stepfather has become a cliché, the wicked, greedy stepmother and the colluding father have also become an archetype because so many times the characterization is accurate.  So what can you do when your father marries a grasping, bullying, uncaring woman when you’re young?  How can you stop such a bully when your father marries one late in life and she wants to get her hands on the family fortune and your most cherished sentimental items? Of course there are many situations in which a stepmother has loved and enriched the life of her stepdaughter.  See “Gertrude Bell: Queen of the Desert, Shaper of Nations,” by Georgina Howell for one famous example.

But when you’re young and an evil stepmom moves in, with our without her own children, and treats you like Cinderella, you have only one court of appeal, your father.  If he won’t see the truth and rectify his mistake, you have only a few options:

• Keep resisting, fighting and rebelling; keep trying to make him see the light.
• Fly low; be devious, learn to dissemble, lie and hide in order to minimize the damage.

The first strategy usually has disastrous consequences for children.  Typically, fathers never get it.  Sometimes relatives might defend you, but they can rarely open your blinded father’s eyes.  For many reasons, none important for your later life, your father typically won’t accept or value that you’re being mistreated and he won’t get rid of the witch.

Kids who use this strategy usually end up ruining their lives because they’ve only prepared themselves to resist, fight and rebel.  All their energy goes into trying to get justice from a stone.  They don’t prepare themselves to have wonderful careers and lives.

Kids who use the second strategy often succeed in later life.  Don’t waste your youth fighting an unwinnable battle.  Use your time and effort to develop skills that prepare you for a good career and a great life.

Of course, a bullying stepmom will harass and abuse you whenever she can.  She’ll also try to align your father against you.  And if she brings her own children into the marriage, she’ll try to shove you out so hers can inherit the love and money.  So what?  History is full of kids who succeeded despite the unfairness and injustice of such situations.

Since your father is besotted and blinded, there’s little you can do to obtain justice.  When you’re young, you can’t understand how a person can do what he’s doing.  When you become older and can see the reasons, there’s still little comfort in that understanding.

In this situation, the key to success is an inner one: keep your spirit alive and burning fiercely until you can get away and make your own life.  Of course you won’t have the head start you would have if your father had done better for you.  So what?  That’s not the end of the world.

Of course you’ll get blamed for everything.  Your wicked stepmom will heap shame and guilt on you.  Don’t accept it.  It’s not your fault.  Of course, you did some things wrong, but even if you’d been perfect, it wouldn’t have been good enough for her.  You were in her way or she needed a scapegoat or she simply liked to inflict pain.  The way she treated you was her fault, not yours.

Don’t let anxiety and stress lead to depression.  Don’t let negative self-talk and self-bullying destroy your self-confidence and self-esteem.

Stay invulnerable to outrageous fortune; verbal, emotional and physical.  You aren’t at the mercy of events.  Don’t let them crush your spirit.  Your spirit can endure and soar.  You can create a great life for yourself.

The other typical situation occurs when your father marries late in life and forces a selfish, greedy, narcissistic new wife into your family.  Encourage your father to make a prenuptial agreement to protect the family fortune he had before he met her and specify in his will who gets each sentimental treasure from your childhood.

If there’s no written assignment, after your father dies she’ll keep your biological mother’s things and even your most cherished toys.  She’ll make you grovel to get any of your father’s items.

Of course she’ll blame you for why she’s mean and keeps things from you.  She’ll say that you didn’t communicate lovingly enough with her, you hurt her feelings or she needs and deserves what ever she wants.  And she’ll say that she has a right to it all.  She needs it to comfort her for her great loss.

She’ll try to divide your siblings into warring camps; if you’re not on her side you’re her enemy for life.  She’ll make you crawl in order to get anything, and then she’ll jerk it away just as you think you’re about to get it.  It’s as if she enjoys raising your hopes and causing you pain.

Recognize as bullies these manipulative, hypercritical, distorting, demanding, lying toxic people who use their hurt feelings and anger to control everyone else.  Notice who has all the responsibility for making her be just or generous; she never accepts any blame, never has to please you, never has to apologize.  You always have to please her, accept all the blame for any problem and do all the apologizing.

Your crawling will never be enough to get you anything important.  She’ll always raise the bar on what you have to do.

If you try to negotiate with these bullies, you’ll always give up something in hopes that she’ll reciprocate.  But you’ll be disappointed.  After you give something up, the negotiations will immediately become about what you must give up next.

Accept that you’re in a war with a bitter, relentless and ruthless enemy who won’t compromise or negotiate in good faith.  Fight to get what’s yours.  Then turn your back and walk away.  She wants to trap your energy for the rest of your life; either pleasing her or fighting her; it doesn’t matter which.

Of course some moms harass, bully and abuse their biological children in the same way.  Their children need to use the same tactics in order to survive and thrive.  You can read the examples of Carrie, Doug and Jake in “How to Stop Bullies in Their Tracks.”

Take your energy and make a wonderful life, no matter the injustice of what happens.  The best revenge is a great life.

Workplace Bullying and Harassment: Recognize Common Techniques Bullies Use

There are too many reports of workplace harassment and bullying to list.  It seems that at least 30 percent of managers and employees are bullied and harassed.  Many critics and experts focus only on bullying bosses, but I’ve seen just as many employees and coworkers use these bullying methods as I have managers and supervisors.  Gangs of managers and staff also harass and bully each other.  Men and women bully each other in all combinations. How can you recognize the most common methods used for bullying and harassment?

The top 7 tactics I’ve seen are:

1. Yelling and physical threats (overt or subtle).
2. Personal attacks, verbal abuse, emotional intimidation, insults, put-downs and humiliating, demeaning, rude, cruel, insulting, mocking and embarrassing comments.  False accusations (especially outrageous) and character assassination.  Demeaning behavior at meetings – interrupting, ignoring, laughing, non-verbal comments behind your back (rude noises, body language, facial gestures, answering phones, working on computers).
3. Harassment based on race, religion, gender and physical attributes.  Sexual contact, lewd suggestions, name-calling, teasing and personal jokes (sometimes overtly nasty, or threatening or sometimes followed by laughter as in, “I was just kidding” in order to make it hard for you to fight back).
4. Backstabbing, spreading rumors and gossip, manipulating, lying, distorting, hypocrisy and exposing your problems and mistakes.  Anonymous attacks and cyber bullying – flaming e-mails and porn.  Invading your personal space and privacy – rummaging through your desk, listening to phone calls, asking extremely personal questions, eating your food.
5. Taking the credit; spreading the blame.  Withholding information and then cutting you down for not knowing or for failing.  Turf wars about budgets, hiring, copiers and coffee machines.
6. Hypersensitive, over-reactions, throwing tantrums (drama queens, sensitive princes), continual negativity – so you walk on egg shells, back off in order to avoid a scene, or beg forgiveness as if you really did something wrong.
7. Dishonest evaluations – praising and promoting favorites, giving slackers good evaluations and destroying the careers of people bullies don’t like.

Most bullies use combinations of these techniques.

Bullying at work creates a hostile and unproductive culture.

• There’s increased hostility, tension, selfishness, sick leave, stress-related disabilities, turn over and legal actions.
• People become isolated, do busy work with no important results and waste huge chunks of time talking about the latest episodes.
• Effort is diffused instead of aligned.  Teamwork, productivity, responsibility, efficiency, creativity and taking reasonable risks decrease.
• Promotions are based on sucking up to the most difficult and nasty people, not on merit.  The best people leave as soon as they can.

I’ll go into possible solutions in future posts.  But for a start, listen to the CDs “Eliminate the High Cost of Low Attitudes.”

The 9 Circles of Trust

Whether you’re thinking of personal relationships or the workplace or you’re teaching your children, how can you know who to trust? Some people think that it’s morally and spiritually advanced to start by trusting everyone.  You’re somehow a bad person if you don’t trust people.  After all, you get what you put out.  Other people say that everyone is out to get whatever they can so you should start by trusting no one.

Where do you usually begin?  And do you have any horror stories of people who trusted too much or too little?  Or heart-warming stories when trusting won over a previously un-trustworthy person?

Read more and you’ll learn about the 9 circles of trust – a process for getting around the unanswerable, philosophical trust-question.

Seventeen year-old Abby doesn’t know what to do with her boyfriend or whether she should trust her step-father.  She grew up knowing men were not worthy of trust.  Her father bailed on the family when she was six, leaving her mother with Abby and three younger children.  They never heard from him, but Abby knows he took all the money.  Her mother worked hard, but it was years before they could get on their feet.  Abby saw a succession of boyfriends take advantage of her mother; bullying and abusing her, and verbally intimidating the children.  The men were selfish and self-centered; real narcissists.

Her mother finally found a great guy.  They’ve been married for eight years and Tim has been wonderful to her mother and all the children.  It’s as if his heart has adopted them even though they’re not his biological children.  He spends his money on them as if they were his real family.  He helps around the house.  He’s always there for Abby, her mother and the other kids through their emotional ups and downs.  He attends all their functions and has gotten Abby in the middle of the night when she’s needed help.  He’d even support her if she went to college.  Should Abby trust Tim or is he going to turn out just like the other men?

Abby’s 22 year-old boyfriend is demanding, abusive, intimidating and controlling.  He blows up when she doesn’t do what he wants.  He says he proves his love by being insanely jealous and insisting that she doesn’t go to college because she might meet other guys.  He doesn’t work and says he needs her support to get his life together after the terrible treatment he suffered at the hands of his parents.  He even wants her to drop out of high school now so she can get a job and they can live together.  With her help, he might be able to stop drinking and smoking dope.  Since he says he loves her and would be lost without her, how can she not trust him?

Let’s compare that with a situation at work.  Lizzie’s boss is a bullying, control freak.  He gives everyone impossible tasks and deadlines.  Since they’re never perfect, he micro-manages, yells and delivers crushing putdowns.  He’s verbally abusive, emotionally intimidating and threatening.  He’s created a hostile workplace.

But when people started complaining and leaving, he promised he’d change.  He’d be more understanding, kind and caring.  Liz had begun to look for another job, but now she wonders if she should trust him.  Notice that while this looks different from Abby, it has the same key question: should Lizzie trust her boss?

I’ll use Abby to describe how the Nine Circles of Trust method works.  Think how Liz could apply it at work or someone could teach her daughter how to apply it to the other kids at school.

With coaching, Abby sees that she’s making a problem for herself by looking at trust in the old way – should she trust someone or not.  What’s more useful is for her to develop an accurate, realistic prediction of what another person is likely to do, based on their past behavior.  The more accurate her estimations are, the more she can trust her estimates.  That’s what trust is about: trusting her accurate estimations.

Abby also makes a problem for herself when she thinks the question with her boyfriend is whether or not he loves her.  She’s better off when she decides how she’d like to be loved (what behavior would make her feel loved) and then tests whether or not her boyfriend treats her that way.  It doesn’t matter what he calls it.  What matters is whether he treats her the way she defines love.

In order to develop a repeatable process, she imagines herself at the center of a bull’s eye.  She makes nine circles of trust getting further and further out from her; like she’s at the center of a target.   She writes how someone would have to behave in order for her to allow them to move from the furthest limit to one circle closer.  Actually, she makes different lists: one for her stepfather, one for her boyfriend and one for a girl at school.  At this distance, her tests for whether she’ll allow them closer are about non-threatening, physical behavior: no hitting, throwing things or physical abuse.

Then she makes lists of how they’d have to act in order for her to let them into the next closer circle.  At this distance, it’s about polite, civil behavior; not stealing her things, lying, bad mouthing her, yelling, threats or intimidation.

Then she makes a list for admission to the next closer circle.  And so on, closer each time.  Now she’s ready to decide how, for example, her boyfriend has acted and which circle she’ll put him in.

Abby’s shocked at her estimation of him.  She puts her boyfriend into the ninth circle.  He’s a bully and she won’t allow him any closer.  Despite her previous experience with her biological father and her mother’s rotten boyfriends, she brings her stepfather right next to her.  He has proven himself during eight years, despite lots of bad behavior from her.

Some of the other important considerations when using this process are:

• Adjust the prices of admission (the tests) to each circle as you learn more.
• Ignore reasons, excuses, justifications, pleading and coercion – base your estimates on actions.
• Be open to surprises (good and bad).
• Move people further away when they act bad.
• Keep people in their previous position even if they do one thing nice – recognize established patterns.
• You may move a particular person closer or further away depending on the circumstances – for example, you might go to a party with someone, but never lend them money.

You’ll find more examples of the effective use of methods like the Nine Circles of Trust in personal and work life in “How to Stop Bullies in Their Tracks” and “Bullies Below the Radar: How to Wise Up, Stand Up and Stay Up.”

In which circle would you place the people in your life if you trusted that your estimates of what they’re likely to do?

Top ten ways to create a hostile workplace

Bullies at work can ruin a culture, destroy productivity and make your life miserable.  Many people focus only on bullying bosses, but I’ve seen just as many coworkers and employees use these bullying methods as I have managers and supervisors.  Before you read the top ten I’ve seen, please think for a moment.  What bullying methods used by whom, have you seen most? Have you seen these techniques ruining your workplace?

1. Yelling, physical threats (overt or subtle) and personal attacks.
2. Verbal abuse, emotional intimidation, personal insults and attacks (in private and in public).  Put-downs and humiliating, demeaning, rude, cruel, insulting, mocking and embarrassing comments.  False accusations (especially outrageous), character assassination.
3. Harassing based on race, religion, gender and physical attributes.  Sexual contact, lewd suggestions, name-calling, teasing and personal jokes (sometimes overtly nasty, or threatening or sometimes given with laughter as in, “I was just kidding” in order to make it hard for you to fight back.
4. Backstabbing, spreading rumors and gossip, manipulating, lying, distorting, evading, hypocrisy and exposing your problems and mistakes.
5. Taking the credit; spreading the blame.  Withholding information and then cutting you down for not knowing or for failing.
6. Anonymous attacks and cyber-bullying – flaming e-mails and porn.  Invading your personal space and privacy – rummaging through your desk, listening to phone calls, asking extremely personal questions, eating your food.
7. Hypersensitive, over-reactions, throwing tantrums (drama queens) – so you walk on egg shells, back off in order to avoid a scene, or beg forgiveness as if you really did something wrong.
8. Dishonest evaluations – praising and promoting favorites, giving slackers good evaluations and destroying careers of people the bully doesn’t like.
9. Demeaning at meetings – interrupting, ignoring, laughing, non-verbal comments behind your back (rude noises, body language, facial gestures, answering phone, working on computer).
10. Forming cliques and ganging up.  Turf wars about budgets, hiring, copiers and coffee machines.

Most bullies use combinations of these methods.

We’ve all seen the effects of bullies and the hostile workplace they create.  There’s increased hostility, tension, selfishness, turf wars, sick leave, stress related disabilities, turn over and legal actions.  People become isolated, do busy work with no important results and waste huge chunks of time talking about the latest episodes.  Effort is diffused instead of aligned.  Promotions are based on sucking up to the most difficult and nasty people, not on merit.

Teamwork, productivity, responsibility, efficiency, creativity and taking reasonable risks are decreased.  The best people leave as soon as they can.

The wrong people or the wrong culture can always find ways to destroy the best operational systems. Your pipeline will leak money and your profits will plummet.

I’ll go into solutions in future posts, but I want to mention one frequently used tactic that does not work to stop dedicated bullies.  It’s based on the false assumption that if we – educate, explain, understand, reason, show the consequences, accept, forgive or make enough attempts to satisfy bullies – then they will become reasonable, civil, professional, friendly and good to work with.  That approach only stops people who are not really bullies, but have forgotten themselves one time and behaved badly.

Determined bullies don’t take your acquiescence as kindness.  They take your giving in as weakness and an invitation to grab for more.  Bullies bully repeatedly and without real remorse.  You won’t get a sincere apology from them.  A sincere apology doesn’t mean anything about how they look.  It means that they change and stop bullying.

I’d like to hear your horror or success stories.