Sue Shellenbarger’s article in the Wall Street Journal, “Are you a hero or a bystander?” will help you analyze your potential to be a hero.  It’ll give you clues as to whether you’re likely to step up in a crisis. The article is typical of a way of thinking that’s irrelevant, misleading and destructive.

Some of the hidden assumptions behind the article are:

  1. You are who you are; which is a product of the way you’ve been raised.
  2. If you have certain beliefs – the reasons people gave for why they stepped up in a crisis – then that will determine how you’ll act.  If you don’t have those beliefs, you’re stuck as a bystander.
  3. If we examine the factors that people give for why they act brave, then we understand heroism and we can replicate it.

That approach is a dead end and a waste of time; it’s all mental and irrelevant in human affairs.

Instead, try a much simpler approach:

  1. Confront your fears.
  2. Decide how you want to act in any 10 recent examples that have made the headlines – the shooting in the movie theater in Aurora, Colorado, witnessing a car crash, hearing someone scream for help, etc.
  3. Train yourself to act the courageous way you want to without thinking in the moment.

I know that sounds too simple but give it a try.

Remember, that’s the way we train cops, firefighters, paramedics, EMTs, etc.  That’s the way we train football, basketball and soccer players.  They do the drills over and over and over until they react the way they want without thinking.

For example, only a small percent of us will go to war, but a large percent of us will witness harassment, bullying and abuse.  How do you want to respond in the moment?  Do you want to be a bystander or spectator?  Do you want to be a witness or a defender?

Train yourself – discipline and preparation.

Remember Captain Chesley Sullenberger.  He’s the pilot who put that commercial, jumbo jet full of passengers down in the Hudson River with no loss of life.  He didn’t crash into Manhattan, which would probably have killed thousands.  How did he know what to do?  He’ll tell you that he heard of something horrific when he was about 11 years old, when people simply looked away instead of being courageous.  He vowed he’d always act bravely and he trained himself to be prepared so he could act effectively.  Discipline and practice.

Never accept that you are the way you are – fixed in stone – because of the genetics, family of origin, beliefs, values and attitudes you grew up with.

History is not destiny.

Instead, determine how you want to be and then train yourself.  It’s the only way to have a chance to be the person you want to be.

It’s your life.  Be the hero of your life.

Since all tactics depend on the situation, expert coaching by phone or Skype helps.  We can design a plan that fits you and your situation.  And build your will and skill to carry it out effectively.

Many people believe that forgiveness – complete, unconditional and true – is necessary for spiritual development and for stopping bullies. These people struggle so they can see all people as completely spiritual and good, they strive to love them unconditionally, and they aspire to rise above earthly concerns and values.  That makes them feel very spiritual and virtuous.

However, much more often, I see the trap that “ineffective forgiveness” leads people into.

There’s a better way – “effective forgiveness.”

What I see are the many women and men who I’ve coached or who have written comments about their years of trying to love and forgive bullies who haven’t changed and who continue to harass and abuse them and their children.  Ineffective forgiveness becomes a trap when:

  • We don’t stop thinking about the incidents and we generate the same repeating cycle of strong emotions.
  • We don’t take precautions so the bully repeatedly attacks us.
  • We don’t learn how to avoid the same traps or how to stop bullying by toxic, selfish, narcissistic bullies’ sneaky manipulations, control, back-stabbing, or overt violence or threats of violence.

Ineffective forgiveness means that we hope the other person won’t be mean or nasty next time.  We hope that our believing this bit of wishful thinking helps bullies become better.  And to show that we’ve forgiven, we must put ourselves back into the same position in hopes bullies won’t take advantage of our good nature and kindness.

Ineffective forgiveness means people have put the value of forgiveness and the value of self-protection at the same level.  This trap leads to despair, defeat, depression and, maybe, suicide.

Almost all of the women who have interviewed me on radio and television were raised to be “nice girls.”  Their mothers taught them to forgive the mean girls who tormented and terrorized them, because those girls must have had terrible home lives.  They were taught that it was wrong to fight back and to protect themselves.

This kind of ineffective forgiveness doesn’t stop relentless bullying at home, at school or at work.

What do we try to gain by replaying incidents of bullying and abuse? Replaying is a motivational strategy.  We’re trying to develop enough fear or pain, suffering or sorrow, isolation or depression, anger or rage so that we’ll finally take steps to protect ourselves.  We’re trying to develop enough energy to act effectively.

Therefore, once we know that we’ll protect ourselves, we can stop the rehashing the incidents, stop regenerating the strong emotion in order to keep us suspicious and alert.  Then we can forgive effectively.

What are the goals of effective forgiveness and what do we usually require to get there?

  • The goal of effective forgiveness is simply to stop thinking about the other person so they occupy no space in our mental or emotional worlds.
  • In order to relax our vigilance, either we have to know that the perpetrator won’t try bullying us again or that we’ll protect ourselves, naturally, automatically and easily, if they ever try again.  Because we’ll stop them automatically, we don’t need to replay and re-analyze all the terrible incidents to keep us on guard and full of energy.
  • Sometimes we’ll get bullies out of our environment, off our isle of song, but sometimes we’ll allow them to stay, although we’ll protect our personal space next time.  Effective forgiveness does not mean that we must still relate to them in the way they want.  Whoever tries to require continued interaction as evidence of “forgiveness,” is still trying to control us.
  • Usually, we test a bully’s sincerity by requiring public apologies and amends.  If they won’t do these, we correctly don’t trust them.  Even if they do these, we still can choose to get them out of our space.

What if no apologies or amends are possible? I saw a program about the Amish in America, in which a portion was devoted to a young man who invaded an Amish school, sent all the boys out and started shooting all the girls. He killed five and seriously wounded more.  Then he killed himself.

What can we say?  There are no apologies or amends that would make that okay.

I’m saying that in such cases, the task of the Amish families is not to forget, but somehow to move on with the children who are alive and with each other.  Whatever they can think and do to reduce this horror to a size that makes it only a part of life, to a size that still allows them to find joy, for the children to grow up and love and have their own children, whatever allows them to do that is effective.  If they use the work “forgiveness,” that’s fine.

How can we forgive ourselves? Follow the same approach.  Beating ourselves relentlessly; negative self-talk, self-bullying, self-doubt, self-questioning, perfectionism, blame, shame, guilt and self-flagellation are simply ways of continuing to remind ourselves to do better.  But that’s a hard way to keep the reminder in mind.  The price is pretty high – loss of confidence and self-esteem, loss of will and determination.  When we change our way of being in the world, so we know we won’t act that way again, we won’t need the self-bullying.  Or when we make ourselves into people who are so filled with the best of us that we won’t act that way next time, we won’t need the self-bullying to motivate us to stay on track.

The goal of effective forgiveness is always about behavior:

No specific process is required or is the best, as long as we get to the goal.  Whatever our explanations, psychological rationalizations, excuses or justifications are for bullies’ behavior or whatever make us feel good about forgiving them, the only criterion that really matters is that we get to the goals of effective forgiveness – we don’t waste our time and energy obsessing on the bullies and we protect ourselves.

Notice that I haven’t gone into abstract discussions about the existence of evil, or whether bullies are sinners or whether this world of pain and suffering, of joy and beauty is real or whether it’s a delusion to see through.  Those considerations might be important to some people, but they’re irrelevant to learning how to stop bullies and to protect ourselves from their attacks.

For some examples, see the case studies in “How to Stop Bullies in Their Tracks” and “Parenting Bully-Proof Kids,” available fastest from this web site.

Since all tactics depend on the situation, expert coaching by phone or Skype helps.  We can design a plan that fits you and your situation.  And build your will and skill to carry it out effectively.

We all remember: Colorado was home to the Columbine High School shootings in 1999.  But as Jessica Fender reports in the Denver Post, “More Consistent Anti-Bullying Program Urged for Colorado,” after 11 years “good intentions have devolved into an uncoordinated approach that ignores best practices in some instances and leaves state authorities with no clear picture of how well the myriad policies work.” As, “Susan Payne, [who] directs the state's Safe2Tell effort, [says,] ‘One of our issues is there is no consistency.  While each school has to have a bullying policy, their policy is unique to their school.’”

They’re right, but laws and policies are only the first of a number of necessary steps.

Instead of thinking about which component is the most important, let’s look at what’s necessary in a different way.  Think of what we need to stop school bullying as if you were imagining a target with a bull’s eye in the center.  Everything in the bull’s eye is necessary.  If you leave out one of the elements in the bull’s eye, you won’t be successful.

So what’s in that core bull’s eye?

  1. Effective, well-written laws to specify what’s illegal; that is, what’s bullying.  Without these laws, people like Lori Drew, the mother who set-up the Facebook page and led the attack that caused teenager Megan Meier to commit suicide, can get away with that behavior.  Or the kids who tormented Phoebe Prince, Asher Brown, Jon Carmichael, Ty Smalley, Jaheem Herrera, Brandon Bitner, Samantha Kelly, Billy Lucas, Carl Joseph Walker-Hoover and so many others in 2010 until they committed suicide, will also get away with it.  Don’t limit the laws to include only protected categories of victims based on race, sex, religion, sexual preference, etc.  Be inclusive about the abuse, no matter who it’s directed against.  Maybe the phrase about protected categories should be, “…including but not limited to…”  Laws should contain provisions against verbal bullying and cyberbullying, as well as physical violence and abuse.
  2. Require all schools to have policies.  Make principals, staff, school district administrators and school boards legally responsible for stopping bullying in their schools.  This way, reluctant, lazy, uncaring principals will be forced to act or face criminal and civil penalties for their failure to protect targets of bullying who are in their care.  Also, responsible officials and administrators will have legal support for taking effective action to discipline bullies in the face of bullying or uncaring parents who would sue them for disciplining their bullying children.
  3. Require all schools to have programs designed to stop bullies.  These programs should contain a sequence of swift and firm steps to remove bullies from schools and school activities like sports.  The steps should focus on protecting targets first, and rehabilitating bullies only after they’re removed.  Effective anti-bullying programs also educate bystanders to become witnesses.  That requires spelling out what witnesses should say and do, who they should report to and how principals and teachers will keep them anonymous and protect them.  Effective programs also include close contact with police, especially in cases of cyberbullying and physical abuse.
  4. Require training for everyone involved with school children, including bus drivers and cafeteria monitors.  Increase recognition of the more subtle but very pernicious forms of verbal and emotional bullying.  Increase awareness of the difference between episodic arguments and even fights between kids versus destructive patterns of taunting, harassment and physical bullying.  Give all staff specific steps to follow in documenting and reporting bullying.

Colorado’s Safe2Tell program is a wonderful effort to help kids come forward anonymously and to bring legal pressure to bear on bullies, their parents and school officials who need to act.

Of course, laws, policies, programs and training are merely the necessary guidelines on paper.  What makes them effective are dedicated people who are concerned and courageous enough to stop bullying.

Consulting and coaching within individual districts and schools does produce effective programs, stimulates the leadership of strong principals and energizes the support of good teachers and staff.  In addition, there is a natural weeding out of people who choose not to act effectively and shouldn’t be put in positions of responsibility for children’s welfare and education.  Effective programs develop and highlight models of great adults acting on behalf of children.

We don’t need to wait until there are more studies about why bullies bully.  We don’t need to wait until we have more studies to define all the consequences of bullying that turns targets into victims.  We don’t need to wait until we can write perfect laws, policies and programs.

We know enough about the stress, anxiety, depression, self-hatred, negativity, and loss of self-confidence and self-esteem, to know that the effects of being a victim can be life-long.  Just as successful school bullies tend to become bullies as spouses and parents, and bullies at work, so victims of school bullies tend to become victims as spouses and parents, and at work.

We know enough to act now to stop bullies.  We do need to act before more lives are ruined while we analyze, debate and vacillate.  I’d rather err on the side of protecting targets at the risk of being to harsh on a kid that wasn’t really a relentless bully, than the present situation that errs on the side of protecting bullies and leaves targeted children isolated, unprotected, helpless and thinking that suicide is the only way to end the abuse and pain.

Expert coaching of kids and families helps them become strong and skilled enough to resist being targeted by bullies and to stop the bullies in their tracks.  These children do not become victims of bullying.  And their parents learn how to make school administrators, principals and teachers do their duties, even if they’re reluctant.

When is guilt bad; when is guilt good?  When is it a normal, healthy emotion and when is it harmful?  Most people try to answer these questions the wrong way.  And they forgot to consider how bullies try to use our guilt to harass and abuse us.  Most people analyze whether the guilt we feel in a particular situation is right, is what we should feel because we’re behaving or behaved badly, is normal because the average person should or would feel guilty for acting the same way. But let’s stand the approach on its head.

Let’s not judge the actions and situation by some external standards of right or wrong.  Instead, let’s look at guilt as if it’s a force for motivation, as if the purpose of guilt is to get us to do differently or better, as if we keep replaying the guilty feelings until we act to make things better, until we live up to our own standards.

When I think this way, the picture is much clearer.

  • For most people, “bad, unhealthy, useless” guilt then becomes a major form of “self-bullying” that’s a waste of time.  We’re not proud of ourselves.  We run ourselves down, beat ourselves up, feel ashamed and harm ourselves.  Or we cover up the guilt, declare ourselves innocent and blame the other person.  We become righteous and indignant; it’s not our fault.  Or we wallow publicly in guilt, looking for sympathy.  But we don’t do better.  We keep repeating the actions we feel guilty about.  Wallowing in guilt, perfectionism and continued self-bullying increases stress and leads to loss of confidence, low self-esteem and depression.  And, eventually, we may even get a thrill from self flagellation.  We’ll resent people who take the fun out of our misery.
  • “Good, healthy, effective” guilt leads us to do something productive.  We stop procrastinating, get over addictions, act better toward people, set boundaries we need, live up to our highest standards and make amends.  Some examples: we apologize for being nasty to our kids, spouse or partner and don’t do it again; we do the difficult chores at home or work that we’ve been avoiding; we give more generously to those in need; we pay our share; we return the stuff we’ve borrowed; we stop making sarcastic and catty remarks about our friends’ clothes, habits children and struggles to lose weight.  We know many specific situations in our own lives.
  • What if people don’t feel guilt when they should?  Looking with this perspective, we can see them as not motivated to change and as being aboveboard at it.  I can trust that they don’t have the standards I do.  Good.  Now I know that I have to protect myself against them.  Many bullies act ashamed and contrite.  They promise to change and they bring candy, flowers and sweet words.  I look at the behavior.  If they don’t change, I wish them well in their therapy and rehabilitation, but I won’t go on that roller coaster ride with them.  The pain is too much.  From them, I have to protect the island my kids and I live on.  I vote them off our island, no matter what the relationship and their suffering, promises and claims that I owe them so much that I should allow them to abuse and brutalize me.
  • How do bullies use our guilt?  Predators are always on the attack.  They try to get us to question the purity of our motives and past behavior.  Stealth bullies are especially effective at this.  Once we start questioning ourselves, our imperfections, self-doubt, negative self-talk, self-hatred and self-loathing will keep us stuck; weak and easy prey.  We won’t have the strength, courage and perseverance to stop them.  Before bullies would admit they need to change, they want us to waste our time trying to be perfect according to their standards.  For example, see the case studies of Carrie, Kathy and Ralph responding to guilt-tripping bullies in different situations in “How to Stop Bullies in Their Tracks.”
  • Guilt is over-rated as a motivating force.  When we’re kids, we all try guilt to get us to do what we don’t want to.  Then we become afraid that if we stop whipping ourselves, we’ll become lazy, immoral and unfeeling slugs and failures.  But as adults, we can transition to motivation strategies that depend on the desire to do what’s good and right, and makes us joyful.

Joining our highest standards to our passion creates a different one of us, gives us a different motivating force and creates a different world for us.  Yes, that’s a big change.  But it’s a change we’ve hungered for.

How different our worlds would be if we stood up for ourselves, our families and what’s right because we are passionate in service to our best and strongest, not ashamed and guilty of what we did wrong?