Stop Relentless Bullies and Psychopaths Who Take Advantage of Your Politeness

We all recognize as bullies, brutes (male or female) at work or in our love and family lives who hit people or threaten physical violence.  But more bullies get away with their harassment, bullying and abuse by taking advantage of their victims’ rules about politeness. In her article in the Miami Herald, “It's time to get our behavior under control,” Robin Sarantos uses television’s “House” as an example of rude, inconsiderate, arrogant, discourteous, entitled behavior.  He eats other people’s food, searches his boss’ desk, reads a coworkers email, yells at and blames his coworkers.  And we’re supposed to think he’s funny because he’s a wonderful doctor.

But would you enjoy working with someone like him, who goes into your desk, listens to your private calls, says demeaning things about you, curses, cheats, stabs you in the back and spreads gossip and rumors?  Would you enjoy dating or being best friends with someone like that?

Do you enjoy the family members who come for the holidays or family occasions with their vicious, nasty, jealous tongues?  Do you enjoy exposing yourself to greedy, sarcastic or loud mouthed relatives?

What kind of loving relationship could you have with someone who puts you down, exposes your secrets, harasses you or makes cutting remarks with a smile and a laugh – pretending he’s just having a little fun or claiming that you’re too sensitive or can’t take a joke?

Often, when confronted by their smiling viciousness, we’re confused by the double message and think, “Maybe they don’t know how much what they said hurts,” or “If I say something, it’ll sound whiny or nasty.”  Many of us, when we’re surprised, shocked, baffled and stunned, revert to one of the three primitive human responses: We freeze.  And then it’s too late to protest.  Fear not, those bullies will always give you more chances.

Don’t be blinded by romantic feelings of love, or by family duty, or by your fear of a powerful person at work. Politeness doesn’t stop relentless bullies or psychopaths.  Relentless bullies don’t take your hesitation, politeness and passivity as a kindly invitation to respond with civility.  They take your lack of resistance as an invitation to bully you more.  They’re like jackals that sense easy prey.  The problem is not that they’re ignorant of social conventions: They know exactly what they’re doing: Pushing you around and getting away with it.

How do we know the difference between a relentless, abusive bully and a well-meaning person who stepped on our toes by accident?  It’s easy: Look for a pattern.

Well-meaning people who accidently said something hurtful, feel bad, apologize sincerely, make amends and promise not to do that again.  And they don’t do it again.  The last step is the key one: They don’t repeat the behavior.

Bullies will minimize what they did, or justify their actions by blaming on some fault of ours, or go through many of the steps of apologizing.  But they don’t make real amends and they don’t stop.  When bullies whack us and buy us candy or flowers, they’re simply bribing us to be available the next time they want to whack us.

The initial steps in resisting are easy.  We must react.  We may say “Ouch” or we may ask them nicely to stop.  If they’re well-meaning people, they’ll apologize and they won’t behave that way again.  If they’re bullies, we’ll have to do the more difficult work of being more firm and forceful.  Sometimes we can embarrass them to stop the bullying, but with relentless bullies we have to find real consequences that stop them.

If we ignore or minimize, if we beg or bribe them, if we appeal to their civility and manners, we’re asking to be whacked again.

These smiling bullies and control freaks actually produce more bullying incidents than the overt bullies who use violence.  Stop them or live like a frightened deer while they abuse your mind, heart and spirit.

Get Away from a Controlling, Bullying, Abusive Husband

Here’s an email I received from an abused wife, hoping her story helps other women recognize and get away from their controlling, bullying, abusive husbands before it’s too late. “I hope my story might help someone.  I have known my husband since I was 18 years-old.  We worked together and his sister and I were friends.  I was married at 16 to my first boyfriend, so my now husband was just a friend, although I always knew he had a soft spot for me.”

“Years later, when I was divorced, I went out with my now husband, but I didn’t have the feelings for him at that time that I do now, so I ended the relationship.  Eventually we ended up back together and he won me over.  He was a quiet man, very deep, didn’t say much, but was always very kind and nothing was too much trouble.”

“My sons who obviously had known him since they were little boys, but are now grown up and married, adored him.  We ended up getting married and I thought I had met the man of my dreams, but it didn’t last.  As soon as we got engaged it all started to change.  He has hit me, nearly broken my fingers, but the violence has stopped since I called the police.”

“He had never been married before and never wanted to, that I know for a fact.  He is very moody and often put himself in the box room for weeks on end and not speaking. I own my own home and have always worked full time.  I am very bubbly person and have lots of friends, where he has always been a loner.”

“He told me that I needn’t work full time anymore, so I took a 2-day-a-week job.  That’s when it really got bad.  He often leaves in the clothes he stood in and takes all of the bill and shopping money.  He would stay away for 3 weeks at a time.  It wasn’t about him being with women or anything, that I know, but he goes on drinking binges which he never used to do.  He spends all of the money and texts me all of the time, calling me names, putting me down and being very abusive.”

“I have started divorce proceedings as he is putting the home I have lived in for 25 years at risk, with him taking all of the money.  Because the house is mine and in my name, he said that my sons should pay the mortgage when he is not there as it is their inheritance, as he calls it.  Obviously I love him but cannot take anymore.”

“To anyone out there, these people will not change and are unable to change.  They will grind you down, just as I have been and you will end up feeling worthless.  I am a good person and I have a medical working background, so I have a pretty good idea what I am talking about.  I also have friends in the medical field who have advised me that these controlling people will never change.”

“I am at the moment trying to keep hold of my home.  He keeps sending me texts saying he is going to see me in the gutter.  Please don’t let these controlling people to this to us. I hope my story helps in someway.”

Notice some typical early warning signs:

1. He changed from charming to abusive, sometimes step by step.  When she put up with a step, he escalated to the next step.  Bullies don’t stop until you stop them.
2. Overt physical violence – they shove, slap or hit you; force you to have sex; force you to lie or drop the charges if the police were called.  In this case, she stopped the overt physical violence when she called the police.  Good.  Now there’s a police record.  But he then shifted to control and bullying, which wouldn’t get the police involved.  When she stayed with him, she gave him a green light.
3. They make the rules; they control everything – what you do, where you go, who spends the money and what it’s spent on.  You feel emotionally blackmailed, intimidated and drained.
4. Their standards rule – your “no” isn’t accepted as “no;” they’re always right and you’re always wrong; their sense of humor is right and they’re not abusing you, you’re too sensitive.
5. They isolate you – they won’t allow you to see your friends or your family, go to school or even work.  When she quit her full-time job and became depended on him, the control and abuse increased.
6. They control you with their disapproval, name-calling, putdowns, demeaning, blame and guilt – no matter what you do; you’re wrong or not good enough.

Bullies don’t take your kindness, compassion and sympathy as a reason to stop.  They take your passivity as an invitation to bully you more.  It’s the same at work, at school and in romance.

A few suggestions for then and now

1. Get away or get rid of him at the first sign.  Notice that she had signs when they were engaged, before they were married and there were also no children at stake.
2. Don’t think you can change him by staying.  The best help you can provide is getting away.  That may or may not be motivation for him to change on his own, but at least he’ll be far away from you.
3. Don’t let him control you.  Notice what happened when she quit her job.  Don’t believe him when he says you’re worthless and the problems are your fault.
4. Since he’s harassing you with text messages and has a history of physical violence, get a restraining order.  Keep a record of all the messages (including the threatening ones).  Call the police if he continues.  Cut off all contact with him.
5. Find allies and supporters.  Remove any splinters – people who don’t support you.
6. Be brave, determined and relentless.

Many women allow themselves to be bullied repeatedly because they don’t recognize and label the control and abuse as “bullying.”  When you recognize and label these bullies’ tactics and tricks, you’ll be empowered to resist them.  When you learn effective skills and techniques, you can resist them successfully.

Peaceful methods (understanding, tolerating, logic, reasoning, forgiveness, their sympathetic therapy) sometimes stop mild bullying.  But you need firmer, stronger methods to stop relentless, determined, bullying husbands.

Of course it’s usually not easy to stop the behavior or to get away.  There’s no one-size-fits-all answer.  Tactics must be designed for each situation.  Factors such as money, children, outside support, age, health, threatened increase in abuse to physical brutality and murder, and family of origin and cultural values can be extremely important in designing effective tactics.

But the first step is always for women to make an internal shift from acceptance or tolerance (even though you may hate him underneath) to a commitment and determination to end the abuse and bullying, no matter what it takes.  Without that inner commitment, women usually end up begging the husband to change and waiting forever.  The inner commitment is necessary to give strength and power to the right tactics in your hands.

You’ll find many examples of stealth bullies in my books and CDs “Bullies Below the Radar: How to Wise Up, Stand Up and Stay Up” and “How to Stop Bullies in Their Tracks.”  You’ll also learn practical, real-world tactics to stop these bullies or to get away safely.

Transforming a Community in the Wake of School Abuse, Bullying and Suicides

Here’s a new slant on the cluster of suicides of four teenage girls from Schenectady High School, New York, that was stimulated by abuse and bullying in school and a war-zone environment outside school. Instead of working together to transform the school and the neighborhood environment, Rev. Veron House, pastor of the Life Changes World Ministries in Schenectady, and school superintendent, Eric Ely, are arguing over who was to blame and who should be responsible for fixing the problem.

Rev. House has been quoted as saying, “This is not a community problem, this is not a church problem, this is a school problem, and this is becoming a school epidemic because everyone that has done this is from Schenectady High."

On the defensive, Superintendent Ely responded, "We're not the parents of these children.  We have them a third of the time, parents have them two thirds of the time. We're going to do everything we can to keep it from happening. But ultimately, when a child goes home and takes their life, there's not a whole lot a school employee can do about that."

Who’s right?  Of course both of them are right.  But facing each other with finger-pointing makes both of them wrong.

The useful question is not who’s to blame and who should be punished, the people in the neighborhood or the principal and teachers in school.  The better question is how to bring people together after numerous and tremendously painful deaths, in order to create a community that simply won’t tolerate hate and violence in the school or on the streets.  Here in Denver, after the massacre at Columbine High School, it has taken 10 years for that healing spirit to become evident.

This question is not new.  The difficulty of establishing a safe and functional communal life after multiple, horrible deaths has been part of human struggles since the beginning of time.  For example, we see the same struggle in the families of Romeo and Juliet.

Even further back, the same subject and a wise solution are described in graphic detail in the three tragedies called the Oresteia, written by Aeschylus in 458 BC.  In the Agamemnon, the Libation Bearers and the Eumenides, the murders are for different reasons than in Schenectady and Columbine High School, but the end effect is the same.  Violent death rips apart the fabric of a community and people struggle with what to do.

Why do I bring up literature that’s 2,500 years old?  Because the violence of today has also been faced by people in all cultures, times and places, and we have recorded the approaches that only lead to more pain and also the wisdom that points the way to solutions.

Aeschylus shows that the age-old solution – pointing fingers, apportioning blame, imposing punishment, retribution and vengeance – only drives people into separate, warring camps and perpetuates the cycle of violence.  He also shows that only after the people involved have come together, having been transformed by the intense pain and suffering that everyone feels underneath their defensive and hostile poses, can they dedicate themselves to change the environment together.  One line from the tragedy is, “We must suffer, suffer into [wisdom].”

As community leaders, Rev. House and Superintendent Ely are failing in their responsibility.  Instead of analyzing and parsing out the blame, they must lead the community to come together to create a new spirit that will neither tolerate harassment, bullying and abuse at school nor the street violence that requires police and metal detectors at school doors.

Until Rev. House and Superintendent Ely rally a core of outraged students and parents to rid the area of violence, there are no tactics, plans and skills that will help them.  I’d expect Rev. House to know how rituals for painful grieving can transform the hearts of his parishioners into wisdom and determined action.  Only after they have united resolutely to clean up the school and the neighborhood, will expert tactical advice and guidance be productive.

Teen Suicides Should Lead to Anti-Bullying, Abuse School Programs

A rash of teen suicides (4 in the last six months) has alarmed a Schenectady, New York school district.  At least two of the suicides have been directly attributed to abuse and bullying, especially girl to girl harassment.  However, the school superintendent has been quoted as spreading the blame, “The community is also beginning to understand that these activities are embedded within neighborhoods and even in the homes across our city and across our country.”  He has also made the point that educators aren’t parents and that their influence and control are limited. I was interviewed by Steve Van Zandt and Jackie Donovan on their Daybreak program on Radio WROW in the Albany-Schenectady area.  Our focus was what the school district could and should do.  Steve and Jackie are great in presenting the issues and fielding calls.

Of course, the superintendent is right, but I’d like to see him step up and tell what part of the problem he’s going to attack with speed, intensity and determination.

First, he sounds like he’s leading a debate down the pathway of analyzing all the factors involved and describing the ones he might label as the most important.  He’s an “educator,” which means he’ll get stuck in “analysis paralysis.”

But he doesn’t have to analyze or solve the whole problem of teen abuse and bullying in society.  He simply has to take responsibility for the number one task of his school district and of each principal.  The number one task is not education, it’s safety and security.  Only when he can guarantee pretty good safety and security, can the principals and teachers in his district do their second task of education.

Second, he doesn’t have to continue analyzing what’s wrong at school, the kids know and each teacher, principal, administrative assistant and bus driver also should know.  One brave middle school student spoke up at a community meeting pleading, “Just help us.  We need help.”  The four suicides, all in the same high school should be a wake-up call to him.

The superintendent is also wasting the summer; his best opportunity to get programs developed and installed.  Summer is the best time to do the behind-the-scenes work to get an anti-bullying, anti-abuse campaign ready so they begin resolutely on the first day of school.  A few straightforward, but sometimes difficult steps are for the superintendent, principals and a core group of committed parents are to:

• Develop programs complete with detailed descriptions of what’s considered abuse, harassment and bullying, and with swift, firm processes to impose consequences including expulsion.
• Get support from teachers and staff.
• Get buy-in from the community and a majority of parents.
• Train teachers and staff in what to recognize and how to respond effectively.
• Kick the program off with the students when school starts.  Teach them what to do if they’re picked on or if they see bullying or abuse happen to someone else.  Teach them how to be bully-proof.

Notice that I haven’t said anything about educating, therapeutizing or rehabilitating bullies.  That succeeds only after anti-abuse, anti-bullying programs are implemented.

Wall plaques saying that students must respect each other are nice but ineffective by themselves.  A detailed program with clear consequences, implemented strategically, firmly and continually can solve 90% of the problems at school.  That’s the best that schools can do

Also, that would be teaching children and teenagers that the adult authorities will actually fulfill their responsibility.  New York may also need laws to force this superintendent to do his job.

Backlash: Women Bullying Women at Work

In an article in the New York Times on May 9, 2009, “Backlash: Women Bullying Women at Work,” Mickey Meece describes numerous cases of women bullying women at work. Of course, women abuse, harass and sabotage other woman at work, just like men do to each other.  Sometimes they’re overt and sometimes they’re stealthy, sneaky.  Isn’t that your experience?

More important than distracting questions and considerations about how much they do it, why they do it or do they do it more or differently than men, are:

• Do you recognize the early warning signs of bullies?
• Do you know how to stop them skillfully?

Women often say that other women aren’t as overt about bullying; they’re more likely to be stealth bullies.  Some use tactics that are sneaky, manipulative, backstabbing; some form cliques and start rumors or demeaning put-downs; some pretend to be friends and bad mouth you behind your back; some are negative, whining, complaining “professional victims;” some are passive-aggressive.  And some can be nit-picking, control-freaks just as much as men.

How about Meryl Streep and other unsavory characters in “The Devil Wears Prada?”

Some are splinters, rotten apples and cancers – at all levels in your organization.  Just like men who bully.

As I show in my books and CDs of case studies, “How to Stop Bullies in their Tracks” and “Eliminate the High Cost of Low Attitudes,” bullies are not all the same, but their patterns of behavior, their tactics, are the same – whether they’re men or woman.  That’s why we can find ways to stop them.

Ignoring the problem or begging, bribery, appeasement, simply reinforce low attitudes and behavior at all levels.  A major part of the problem are conflict-avoidant leaders, managers and co-workers who think that if we all talk nicely to each other or try to make bullies happy, they’ll stop bullying.

If we don’t stop bullies, they’ll think we’re easy prey.  Like sharks, they’ll just go after us more.

When women and men learn how to stop bullies in their tracks, we develop strength of character, determination, resilience and skill.  We need these qualities to succeed against the real world bullies they face – men or women.

Of course, individual coaching will help you design tactics that fit your specific situation.

Often, the strong and clear voice of an outside consultant and coach can change these behaviors or empower managers and staff to remove these bullies.  I’ve often helped companies and even non-profits and government agencies create and maintain behavioral standards (team agreements, ground rules for professional behavior) that promote productivity.

Teen Suicides Stimulated by Harassment and Bullying; Students Unprotected

Two teenagers, Carl Joseph Walker-Hoover and Jaheem Herrera, committed suicide recently after being taunted and bullied repeatedly and relentlessly while officials at their schools did nothing. Unrelenting harassment led a third, Eric Mohat, to commit suicide a few years ago. Again, school officials denied there was a bullying problem.  Yet he was one of four bullied Mentor High School students who committed suicide that year.

All three were harassed as gay.  None was.

These three boys are just the most publicized tip of an epidemic that’s sweeping our schools.

The Use of “Gay” as Part of the Harassment and Bullying Kids will use whatever differences they can see or invent in order to gang up and attack a scapegoat.  The teen bullies used whatever came to hand or mouth – their hatred of gays.  In one sense it wasn’t about the truth of whether the targets were gay, which would be bad enough, it was about the truths that kids will use bullying tactics and these never learned better and these weren’t taught better.  Let’s not waste time analyzing why they bullied; let’s simply acknowledge that these kids failed in their character and their duty to become better, and the responsible adults never stopped them.

The Bullies’ Parents They failed in their own character and were derelict in their duties to stop their children’s behavior and to teach them better.

The Administrators, Principals and Teachers The principals and school district administrators didn’t protect these boys, just like most principals don’t protect most targets of bullying and abuse.  We need school anti-bullying laws to force principals to act and also to protect them from counter suits by bullying parents trying to protect their beloved little terrorists (like Lucius Malfoy in the “Harry Potter” series).  Of course, without specific laws, even well-meaning principals are caught in a bind.  But that’s no excuse.  When people are determined, they forge ahead.  When they don’t want to act, they talk about all the difficulties.

The Bystanders In every school, the other kids knew and many watched the bullying firsthand.  Some were probably drawn to participate in the bloodletting.  That’s the path of least resistance.  Few, if any, reported it to teachers or to their parents.  None of their parents responded effectively.  There was no public outcry before the suicides.  Again, there’s a huge failure of character and courage.

I work with parents and principals who dedicate themselves to stop bullying.  They insist on effective laws and also make the laws work effectively.

At the same time, as these examples show, we also can’t and shouldn’t count on schools to protect our children from hurt feelings.  We must help our children develop the inner grit and resilience to know how to protect themselves from verbal harassment as well as from physical abuse.

Act now at your own schools; before this epidemic spreads further.

Recession-Stimulated Bullying and Abusive Self-Talk at Work

During economic ice ages or recessions, when times get hard, hardness tends to run rampant.  Most people are justifiably afraid they’ll lose their jobs and the lives they planned.  Will they get laid off or downsized through no fault of their own?  What will happen to their savings, insurance, college and retirement funds?  Will they be able to keep their homes or even eat next month? How do people react in the face of their recession-stimulated fears?  What type of bullying, harassment and abuse will increase at work?  How can we decrease negative self-talk that increases stress and destroys self-esteem and self-confidence?

Harassment by Leaders and Managers Managers and leaders will squeeze more from themselves and staff in order to reduce costs and stay afloat.  But some managers and leaders will abuse employees and subordinates just because they know they can.  Many people will tolerate bullying and abuse because they’re afraid they’ll lose their jobs if they don’t give in.  But don’t give in to bullying, harassment or obnoxious treatment.  You are still protected from those abuses.  Don’t be pugnacious in return, but do insist on politeness and decent treatment.  Know the law, get allies and advisors, and document on your home computer.

Bullying by Coworkers Expect a huge increase in stealth bullying by coworkers and managerial peers.  Many will think that their survival requires them to get rid of you.  Some will become masters of backstabbing, criticism, sarcasm, snide put-downs, blaming, spreading rumors and gossip, smear tactics, taking credit from you, and forming cliques.  They’ll smile when they do it.  Keep your opinions to yourself and watch out for people who produce nothing, suck up and cover their backs.  Form your own clique of productive people you trust.  Also, ally with someone productive who has great people skills and a sense of what’s happening throughout the whole office.

Negative Self Talk The worst problem will be a dramatic increase in this type of “self-bullying.”  Your inner voices will make dire predictions of the future, tell you that you’re helpless in the grip of huge forces beyond your control and predict that, no matter how hard you try, you’ll inevitable fail.  Your supercritical inner voices will try to stress, depress and discourage you, and make you give up.  Your inner voices, full of self-questioning and self-doubt, can erode your self-esteem and self-confidence, destroy your hope and immobilize you.

Self-bullying is the most destructive form of bullying because it saps your will to overcome your circumstances.  Self-bullying can rob you of your determination, courage, strength and skill.  With those voices shouting or whispering in your ear, it’s impossible to gather yourself and make consistent, focused effort.  If you let fear and self-bullying destroy your strength and will, you won’t have the right stuff, you won’t do the right thing and the economic tide will pull you under.

You know which people spoke to you in those voices.  You know who really didn’t like or respect or appreciate you.  And which people thought they’d motivate you better by beating you down.  In either case, whether they ridicule your efforts or are simply certain of the bleak future they predict, their old style is no good for you now.  You need encouraging self-coaching now, not self-bullying.

In addition to finding a great coach or therapist to guide you in the inner work necessary to convert those voices into effective coaches, there’s a lot you can do to help yourself.

Turn off the parts of the outer world that feed fear, despair and depression.  Turn off the television and radio; don’t read newspapers or magazines; stop checking the snippets of fear on your smart phone.  Don’t waste your life being discouraged by endless analysis of what’s wrong and the latest expert’s predictions of impending and long lasting doom.  Walk away politely from people who wallow in fear and panic.  You don’t need those moment-to-moment, panic-making obsessions to know what you need to do to stay strong and do your best.

Look around.  Who doesn’t waste their time worrying about the economy, but instead, handles things in as little time and with as little wasted energy as possible?  Who has an inner light that gives them joy even when they don’t have all the comfort and toys they want?  Ask them how they look at the world.

Make new friends and acquaintances who stimulate your strength, courage and joy.  Find other great people to stand with.  In one swift and mighty sweep, end the self-doubt, the need to analyze and question, the self-bullying and brainwashing.  You have great sources of inner strength and power, if you would but let yourself feel them.  You have the guts and grit to thrive in this little ice age.  Your ancestors did and you have their strong genes.

Don’t give in to self-bullying or harassment or abuse by other people.  Overcome your fears.  Be a courageous leader, wherever you are in your company.

Emerson was right when he said, “What lies behind us and lies before us are small matters compared to what lies within us.”

Boyfriend Bullies and Controls a Willing Victim

Sometimes, even successful women give up their own identities and slowly accept boyfriends controlling their lives.  These women give up their independence and become willing victims.  A mild example was described by Dr. Irene S. Levine.  The bullying may start immediately, but usually there’s a step-by-step process of boundary pushing and giving in.  The bully’s harassment is relentless, no one incident is worth a huge fight and if she refuses to do what he wants, she’s wrong and he becomes more abusive or threatens to leave. What happens in a more extreme case and what can these women do to get away?

In one case, when Kate met Carl at work, she was successful with her own goals, place, money, car and an active social life.  At first, Carl was very charming and confident, and they became good friends.  Kate says they were two peas in a pod.  How wrong she was!

After they actually moved in together, Carl changed.  He knew that Kate had tattoos on her arms, but after they became a couple, he said that she needed to wear long sleeves when she was with him.  He wouldn’t be linked to a person with tattoos.  Kate thought that he was a jerk.  Now she thinks that she should have said goodbye right there, but she did what he said.  After all, she thought, it was only one small thing.

Carl wanted to move to a new town to start his own business.  Kate was reluctant because she’d also have to quit her job, but Carl insisted.  Before they lived together, Kate was a member of three coed gyms, but in the new town, Carl insisted that she go to an all-women's gym.  She gave in because she didn't want the headache of disagreeing with him, but she kept feeling like she was the one who was making all the changes.

There were many more areas that Kate willingly let Carl control.  After a while, she realized that she:

• Sat in the home office for six-ten hours a day working for Carl.
• Sold her car so he could get one he wanted, in his name.
• Was never allowed to talk or go out with her friends.
• Had a credit card that she was allowed to use only for household purchases, which Carl monitored.
• Cooked, cleaned and took care of the dogs.
• Was 20 pounds overweight and flat broke – he gave her only enough for household shopping and his errands.

Carl was always in a bad mood and yelled at her all the time.  Every thing she did set him off.  He said that his nasty moods were because he was stressed and she wasn’t helpful enough, so she had to put up with them.  He didn’t communicate with her; he just blew up at her. He never said that he was sorry; he acted like it didn’t matter.

Kate finally realized that she’d become his slave!  What I say in, “How to Stop Bullies in Their Tracks,” she eventually understood in her gut.  “What’s the price of tolerating bullies?  Slow erosion of your soul.”

Looking back, she realized that bullies and control freaks don’t take your kindness, reasonableness and tolerance as decent behavior they should reciprocate.  They take it as an invitation to grab for more.  They won’t stop until they have everything, which is never, or until they get bored.

There’s no point going into great analysis about why Kate did what she did.  Her tasks were to forget trying to change him and to stop listening and acquiescing to him.  She had to get away as soon as she could, find allies and supporters where she lived, go to coed gyms and lose weight, and get a money-making job again.  She also needed a coach to bolster her resolve, perseverance and resilience, and to plan effective tactics.

Early on, she had been independent and could have left, but she didn’t.  She had to struggle a lot to dig herself out of the pit she was in, but it was worth the rest of her life to become independent again.

Eric Harris, Dylan Klebolt, Columbine and Jackie Robinson

In the space of five days, we honor Jackie Robinson’s finally breaking into the major leagues by having every baseball player wear his number and we also memorialize Eric Harris and Dylan Klebolt’s massacre at Columbine High School ten years ago.  Looking at the similarities and differences between the three people is instructive. They each faced a failed system – but in opposite directions – and they illustrate character and courage – but at opposite ends of the spectrum.

The Rotten Systems Jackie Robinson was 28 when he was first allowed to play in the major leagues.  Think of what his records would have been had he not lost about 6 of his best years.  The stories about what was done and said to him fill volumes.  For starters, he couldn’t get a cab to Ebbets field on April 15, 1947 because he was black.  Some of his teammates were so racist that they wouldn’t play on the same team with him.  He couldn’t stay in many of the same hotels or eat in many of the same restaurants as the rest of the team, even after his fabulous rookie season.  Players on other teams threw balls at his head and spiked him on the base paths.  His and his family’s lives were continually threatened.

I grew up in Brooklyn and was old enough to go to Ebbets Field to see Robinson play in his second year.  The insults, curses and threats from the players and fans were still going on.  It was my personal introduction to racism.

The system that kept Robinson out of baseball and harassed him for years was rotten – full of anger, hatred and the very real possibility of killing him and his family.

Eric Harris and Dylan Klebolt faced a rotten system on the other extreme.  They were allowed to act out and show the world what they meant to do, but instead of being removed from contact with other students who were their victims, the two were coddled.

Part of what made their shooting spree so horrible for many people not directly connected with the slain students and teacher, was that it showed a generation that their basic assumption about rehabilitating even the most psychopathic-psychotic teenagers were wrong and could have terrible consequences for their own children.  The assumption was that if you kept extremely troubled kids in contact with the rest of us and gave them lots of counseling and even more chances, the troubled kids would stop being crazy bullies and would become nice people and good citizens.

Previously, kids like Harris and Klebolt would have been called juvenile delinquents and removed in order to protect the rest of us.  Of course, a few of those were removed unjustly and could have been rehabilitated if treated differently.  So we swung the pendulum all the way to the side of ignoring the signs, keeping the juvenile delinquents with the rest of us and hoping for the best.  Harris and Klebolt showed a generation what the price was for living that false educational philosophy; each one of those psychopaths could kill about ten innocent people.

That coddling attitude is very much like letting drunk drivers continue driving.  You don’t know who the next victims will be, but you know there is a very high percentage that there will be next victims.

We still haven’t righted the pendulum.  Maybe that will take a kind of well-publicized, civil rights movement or maybe just the eventual dying off of the generation that espoused such weird ideas supported by spurious educational research.  Thousands of innocent kids are bullied and harassed at school each day while society, the legal system and school principals don’t stop the bullying juvenile delinquents, psychopaths and psychotics.

Character and Courage Jackie Robinson had the character and courage to endure and surmount far worse than the bullying that is claimed to have pushed Harris and Klebolt over the edge.  Robinson kept his promise to himself and to Branch Rickey, Brooklyn Dodgers’ President, to hold himself in check until he had proven his quality as a baseball player.  He endured in order to make a point for his race.  He endured when most of us, with less character and courage, would either have given up or exploded.

Neither Harris nor Klebolt had character or courage.  Bullying didn’t push them over the edge.  They ran willingly and repeatedly right to the edge and then jumped off.  None of the adults stopped them or removed them.

When will we swing the pendulum back to the middle and start protecting the rest of us from the bullies and crazies?

Whose Fault was the Columbine High School Massacre?

Whose fault was the killings at Columbine High School?  And how can we help our children resist bullies, not become bullies themselves and thrive after horrible killings? Next week will be the tenth anniversary of the massacre at Columbine High School.  A recent book by Peter Langman, "Why Kids Kill: Inside the Minds of School Shooters," analyzes the killers in this and other shootings.  Already the media is gearing up for an analytic retrospective.  There will be an orgy of hand-wringing and finger-pointing.

Seven of the most common targets of blame are:

1. It was the bullies’ fault.  Had they not pushed Harris and Klebolt over the edge, the boys would have remained good citizens.
2. It was the fault of the parents of the bullies.  They didn’t stop their children from abusing Harris and Klebolt.
3. It was the school’s fault.  Had the principal stopped the bullying of Harris and Klebolt, they would not have turned into killers.
4. It was the fault of the parents of the killers.  Had they raised their kids better, they wouldn’t have become killers.  Had they seen what their children had become, they would have had them incarcerated or committed.
5. It was the fault of Harris and Klebolt.  They were psychopathic, psychotic killers who twisted and resisted every attempt to help or to stop them.
6. It was the fault of a society that is violent and corrupt.  Had the teenagers’ minds not been filled with violent images, they would have been peaceful.
7. It was the fault of a society that has lost its connection with God.  If our society was more God-fearing, the boys would have grown up with good morals and not have turned into killers.

Typically, we approach problems with the scientific method: determine what went wrong, fix the bad part and the system will run effectively.  That method works well on purely physical material – billiard balls, cars, sending spaceships to the moon – but it is totally misleading when applied to the living world, especially to humans.  I’m not the first to say this.  Blaise Pascal said it 400 years ago.  He was right.

Looking to blame and then fix one part of human life is the wrong way to go.  It leads us to think that we can isolate one or a few causes and fix them.  It leads us to think we can easily fix the school system or our society and then there will be no abuse or crazy killers and no massacres.

Of course, we don’t want kids to bully other kids.  And we need laws to force principals to stop bullying at their schools and also to protect good principals from suits brought against them by parents wanting to protect their bullying children.  And we want to recognize and rehabilitate kids with criminal tendencies sooner.  And we want a society that is more clear and consistent about not massacring other citizens.   And we want a society with more ethical and moral citizens.

Our efforts to change our school and legal system are necessary, useful and laudable, but they are not a solution that will prevent future massacres.

Face reality.  Bullies, psychopaths and killers are like the weather – they’ve always been with us and always will be.  We can’t change the weather any more than we can completely prevent massacres and tragedies.  Assigning blame won’t change that.  The way we deal with the inevitable changes in the weather or the next blizzard that will hit Denver in April or May is to prepare ourselves so we’re not caught off guard or helpless.

The useful question for us is how we prepare our children and teenagers for a world in which they will face crazy, violent people.  One of our tasks is to teach our children not to use bullying tactics to make themselves feel good or to get what they want.  Another task is to teach them to be resilient in the face of bullying and how to stop bullies in their tracks.  Obviously, Harris and Klebolt never learned this.

The hardest task for parents is to recognize when our children have gone bad and to do something about it.  It would be asking a lot to expect parents to say, “My kid is crazy and might go on a killing spree.  Please lock him up.”  It would also be asking a lot for school administrators to say the same.  Yet that is exactly what we want to ask of Harris and Klebolt’s parents.  And also what we must ask of ourselves.

Answering these difficult questions will help us teach our children better than hand wringing or assigning blame.

Teach Empathy in Middle School? Can we? Should We?

A recent article in the New York Times illustrates attempts of one middle school of privileged kids in Scarsdale, New York, to teach empathy for those less privileged.  The less privileged included examples from great literature, of old, disabled and autistic people, and even of those students who didn’t get invited to last weekend’s social activities by the “in-crowd.”  Similar efforts are being considered by many other middle and high schools. Can such programs succeed?  Should schools engage in social engineering?

Education, in the root of our word and from its earliest time, was based on “cultivation” in the sense of cultivating a crop of good and virtuous citizens capable of leading a society that does good and supports the virtue of all citizens.  Leading was usually the vocation of only the privileged.  Education of the less privileged also emphasized creating good and virtuous citizens, but was focused more on what we might call vocational training for productive labor.

We can’t convert all schools – elementary, middle or high schools – into strictly vocational training and expect to produce good and virtuous citizens, capable of self-government.  In our democratic society, we treat all kids as privileged in the sense that they get training in virtue and being a good citizen.  They all also have the potential of serving at the highest levels of government, instead of such service being the privilege of only those born to privilege.

Empathy is a necessary element of being a good citizen, as well as a necessary component of great leadership and management.  For example, it’s one of the leadership and management training sets promoted by all business schools.  And the current economic recession or depression has a large component of greed and unethical and un-empathetic behavior at its core.

Parents should be teaching empathy to their children even before they’re developmentally capable of it, instead of thinking that a course as part of an M.B.A. training will ever do any good.  Since many parents don’t teach empathy, and also in support of those who do, I’m glad that elementary and middle schools are intentionally making that a part of the curriculum, in addition to academic subjects.  The key to teaching empathy and virtue is the character of the teacher, not the syllabus or lesson plan.

But teaching at home and in programs at school can’t be expected to solve the problem for every one, even though results in schools in the south Bronx are also encouraging.  Many children and teenagers will get it; others won’t.  One of the most famous examples of the impossibility of teaching everyone is Alcibiades, a brilliant, rich boy taught by Pericles at home and Socrates at school, who grew up to be unethical, unscrupulous and un-empathetic.

Humans do have free will, but that doesn’t man we stop trying to teach them.  We simply try with our eyes wide open.  Even in Scarsdale, as the article says, “mean girls are no less mean, and the boys will still be boys.”  Also, there’s still “name-calling, gossip and other forms of social humiliation.”  Bullies and bullying will always exist.

But now the schools make clear that such behavior is frowned upon.  Punishing it can be very difficult because it’s such a tricky area to find appropriate responses.  However, the clarity with which we label uncaring and unacceptable behavior gives every student a clear chance to judge the perpetrators and decide whether to try to join the in-crowd, ignore them or stand up for the students who are targeted..

We can’t and shouldn’t count on schools to protect our children from hurt feelings all the time.  We must help our children know what’s important to them and whose opinion matters to them.  We must also help them develop the inner grit and resilience to know how to protect themselves from verbal harassment as well as from physical abuse.

Workplace Bullying and Harassment: Recognize Common Techniques Bullies Use

There are too many reports of workplace harassment and bullying to list.  It seems that at least 30 percent of managers and employees are bullied and harassed.  Many critics and experts focus only on bullying bosses, but I’ve seen just as many employees and coworkers use these bullying methods as I have managers and supervisors.  Gangs of managers and staff also harass and bully each other.  Men and women bully each other in all combinations. How can you recognize the most common methods used for bullying and harassment?

The top 7 tactics I’ve seen are:

1. Yelling and physical threats (overt or subtle).
2. Personal attacks, verbal abuse, emotional intimidation, insults, put-downs and humiliating, demeaning, rude, cruel, insulting, mocking and embarrassing comments.  False accusations (especially outrageous) and character assassination.  Demeaning behavior at meetings – interrupting, ignoring, laughing, non-verbal comments behind your back (rude noises, body language, facial gestures, answering phones, working on computers).
3. Harassment based on race, religion, gender and physical attributes.  Sexual contact, lewd suggestions, name-calling, teasing and personal jokes (sometimes overtly nasty, or threatening or sometimes followed by laughter as in, “I was just kidding” in order to make it hard for you to fight back).
4. Backstabbing, spreading rumors and gossip, manipulating, lying, distorting, hypocrisy and exposing your problems and mistakes.  Anonymous attacks and cyber bullying – flaming e-mails and porn.  Invading your personal space and privacy – rummaging through your desk, listening to phone calls, asking extremely personal questions, eating your food.
5. Taking the credit; spreading the blame.  Withholding information and then cutting you down for not knowing or for failing.  Turf wars about budgets, hiring, copiers and coffee machines.
6. Hypersensitive, over-reactions, throwing tantrums (drama queens, sensitive princes), continual negativity – so you walk on egg shells, back off in order to avoid a scene, or beg forgiveness as if you really did something wrong.
7. Dishonest evaluations – praising and promoting favorites, giving slackers good evaluations and destroying the careers of people bullies don’t like.

Most bullies use combinations of these techniques.

Bullying at work creates a hostile and unproductive culture.

• There’s increased hostility, tension, selfishness, sick leave, stress-related disabilities, turn over and legal actions.
• People become isolated, do busy work with no important results and waste huge chunks of time talking about the latest episodes.
• Effort is diffused instead of aligned.  Teamwork, productivity, responsibility, efficiency, creativity and taking reasonable risks decrease.
• Promotions are based on sucking up to the most difficult and nasty people, not on merit.  The best people leave as soon as they can.

I’ll go into possible solutions in future posts.  But for a start, listen to the CDs “Eliminate the High Cost of Low Attitudes.”

Miley Cyrus Bullied and Abused

In her forthcoming memoir, “Miley Cyrus: Miles to Go,” Miley reveals that her younger days were spent “being teased, tortured and humiliated by school bullies.”  The “Hannah Montana” star says she was “friendless, lonely and miserable,” and believes she would have been physically harmed if the abuse hadn't stopped.”  Miley writes, “The girls took it beyond normal bullying. These were big, tough girls. I was scrawny and short. They were fully capable of doing me bodily harm.” Most of the comments on many sites focus on the wrong areas.

People respond as if the important thing is whether they like Miley or hate her, whether they feel sorry for her or they want to see her hurt because she’s so rich and famous, whether they think she’s a selfish, twit who deserves what she got.

The important areas to focus on are: It happened to Miley, it happens to most kids, it happens to our kids.  What can our children and teenagers do and what can we do?

Other people can take forever trying to educate and convert bullies and their parents, but not me.  Stopping bullying doesn’t begin with understanding bullies or with their psychotherapy and rehabilitation.  Educating bullies and their parents begins when they find out that the old tactics don’t work.  Beginning by trying to educate them means that the rest of the kids remain victims until bullies decide to stop bullying (if ever).  Instead, protect kids now; stop bullies first and then educate them.

Therefore, the lessons we can learn from Miley Cyrus are that in order to stop bullies and bullying we need:

1. Principals and other administrators who want to stop bullying.
2. Federal laws that require each school to create programs defining and prohibiting specific bullying behaviors and that hold principals liable if they fail to stop bullying.
3. School anti-bullying policies with specific behaviors spelled out.  That way, principals and teachers will be supported in preventing bullying and, when bullying is discovered, in tackling bullies and their parents.  Also, the principals who don’t want to act will be forced to, because they’ll be more afraid of the publicity and penalties they’ll get if they don’t stop bullying than they are now of the parents of the bullies.
4. Children, teenagers and parents who respond immediately; who don’t let bullying pass by; who call it like it is; who use the word “bully.”  They’re alerting the rest of us and rallying us to be their allies and to help them resist.

In addition to professional experience, I learned practical, pragmatic methods growing up in New York City and then watching our six children and their friends and enemies.  And we live in Denver, home of Columbine High School.

Read “Parenting Bully-Proof Kids.”  Get coaching to design tactics that fit your specific situation.  Take charge of your personal space and schools.

Abusive, Manipulative Husbands Who Control Their Wives

Reports of abusive husbands, who beat and even kill their wives, gather lots of publicity and create huge outcries, as they should.  For example, there are two recent reports from Buffalo, New York and Mississauga, Ontario, Canada.  I hope these guys and any others who do such heinous things to other people, including wives, get put away forever. But there’s an even more prevalent bullying strategy that husbands use to control wives, that tends to get overlooked because it’s not as violent.

These are husbands who abuse and control their wives by sneaky, covert, manipulative tactics that demean the women and keep them subservient.  I call these controlling husbands, “stealth bullies.”

Even though overt, physical, domestic violence isn’t involved in these cases, women need name the emotional abuse and violence, harassment and domination as “bullying” in order to rally their spirits, strengthen their backbones and get the help they need to stop the abuse or to get away.

Of course, the sooner women recognize and label what’s going on (especially before they have children); the easier they’ll be able to get away.

Here are some of the warning signs of stealthy, controlling husbands.

1. They control everything – what you do, where you go, who spends the money and what it’s spent on.  They may say that they work hard and make the money, so they should have control of it.
2. Their make the rules – your “no” isn’t accepted as “no.”  They’re always right and you’re always wrong; their sense of humor is right and they’re not abusing you, you’re too sensitive.  Your concerns generally don’t get dealt with – theirs are more important, so they can ignore your wishes.
3. They control you with their disapproval, name-calling, putdowns, demeaning, blame and guilt – no matter what you do; you’re wrong or not good enough.  You’re told that if you were perfect, you’d be treated better.  They blow up over minor things or if you resist in any way.  You’re to blame if they hurt you. Or they control you with their hyper-sensitive, hurt feelings, whining and threats to commit suicide.
4. They argue endlessly and withhold approval and love if you don’t do exactly what they want.  You feel emotionally blackmailed, intimidated and drained.  You walk on eggshells; they threaten you, the children, the pets, your favorite things.
5. You’re told you’re incompetent, helpless and would be alone without them.  They stimulate your self-questioning and self-doubt.
6. They isolate you – they won’t allow you to see your friends or your family, go to school or even work.
7. You’re told that a woman’s place is to be treated like they treat you.  You should accept whatever they dish out.  They often get their friends and even your family of origin to agree with them.  You have to tolerate their behavior until you can convince them to change.

Of course, the same type of list applies to abusive, controlling, stealth-bullying wives, partners, coworkers, bosses, boyfriends, girlfriends, teenagers and friends.

Many women allow themselves to be bullied repeatedly because they don’t recognize and label the control and abuse as “bullying.”  When you recognize and label these bullies’ tactics and tricks, you’ll be empowered to resist them.  When you learn effective skills and techniques, you can resist them successfully.

Peaceful methods (understanding, tolerating, logic, reasoning, forgiveness, their sympathetic therapy) sometimes stop mild bullying.  But you need firmer, stronger methods to stop relentless, determined husbands.

Of course it’s usually not easy to stop the behavior or to get away.  There’s no one-size-fits-all answer.  Tactics must be designed for each situation.  Factors such as money, children, outside support, age, health, threatened increase in abuse to physical brutality and murder, and family of origin and cultural values can be extremely important in designing effective tactics.

But the first step is always for women to make an internal shift from acceptance or tolerance (even though you may hate them) to a commitment and determination to end the abuse and bullying, no matter what it takes.  Without that inner commitment, women usually end up begging the husband to change and waiting forever.  The inner commitment is necessary to give strength and power to the right tactics in your hands.

You’ll find many examples of stealth bullies in my books and CDs “Bullies Below the Radar: How to Wise Up, Stand Up and Stay Up,” “How to Stop Bullies in Their Tracks,” and “Parenting Bully-Proof Kids.”  You’ll also learn practical, real-world tactics to stop these bullies or to get away safely.

Facebook Cyber Bullying Lawsuit Versus New York Teenager

As reported by Reid Epstein in Newsday, New York teenager, Denise Finkel has sued Facebook for $3 million because, she claims, it carried a fictitious Facebook chat group to bully, ostracize, ridicule, abuse and disgrace her.  The lawsuit states that former high school classmates, Michael Dauber, Jeffrey Schwartz, Leah Herz, and Melinda Danowitz created the chat room in which they falsely claimed that she had “inappropriate conduct with animals,” and had AIDS, as well as other sexually transmitted diseases. I want to focus on two related areas that I think are more important in the long run.

Of course there will be a lot of furor over whether any or all of the accused four did it and whether Facebook is liable for content that’s not obviously pornographic.  Did Finkel complain to Facebook and did Facebook turn a deaf ear to Finkel’s complaints?  And are the four people guilty as accused?

The first area that I think is more important in the long run is the ongoing effort to make new laws in response to new crimes, especially using new technology.  The natural way that we make new laws begins when some people commit acts not specifically covered under the old laws that have terrible consequences.  We respond by specifically labeling those new actions as crimes, and attach what we feel are appropriate criminal penalties.  Then we see, by trial-and-error, where to draw better lines.  The legal system is inevitably slow, inefficient and never perfect.

Given the increasing number of lives ruined by cyber bullying, emotional harassment and abuse, especially in schools, and the number of suicides stimulated by cyber bullying, I think that our society will make laws specifically stating that false and malicious statements and postings, in addition to pornography, are illegal.  I don’t think we’ll hold carriers like Facebook, MySpace, etc. liable for their postings.  But I think we’ll hold them liable for ignoring complaints about specific chat groups and postings that they continue to carry.

Many states and school districts, including Kansas, Oregon and California are considering such laws to protect children and teenagers from cyber bullying.

One stumbling block in making such laws is where to draw the lines and the hidden assumption that cyberbullying laws can and should be made “just right” for all situations – never too lax, never too harsh.  But the letter of the laws can never cover all situations with “just right” justice.  We always depend on human wisdom in the law’s application to specific situations.  That’s just the way it is – for better or for worse.

And I think that in this area, safety should triumph over cyber freedom.

The second area that I think is more important in the long run is parenting for the specific situations involving our kids and teenagers.  Our job is to monitor our children:

1. Do they look like they’re having a hard time (maybe being attacked by cyberbullies)?  How can we help them stop bullying on their own or do we need to intervene?
2. Are they witnessing cyber bullying and are they struggling to know whether or how to intervene?
3. Are they cyber bullies?  How do we stop them and help them develop the character to make amends and do better next time?
4. Should they even be on MySpace or Facebook or any social networking sites?  What else would be a better use of their time and energy?

And of course there are no easy answers.  No one is really dumb enough to think there are easy solutions.

There are no safe environments.  Schools and the real world have never been safe.  Schools and social networks are testing grounds for the real world.  And the real world is not and should not be safe.  Facing risks and danger helps us develop good sense, good character and the qualities necessary to survive.  Imagine growing up on a farm, in a wilderness village or in the middle ages.  Not safe.  I grew up in New York City.  Not safe.  Millennia ago we had to learn what a saber-toothed tiger’s foot prints looked like and how long ago they were left.  The world still requires survival skills, even if different ones.

Our job as parents is to teach our children the skills and grit to survive in whichever jungle or battleground they live, and to protect them when they’re over-matched.

For practical, real-world tactics designed to stop school bullies and bullying, please see “How to Stop Bullies in Their Tracks,” and “Parenting Bully-Proof Kids.”  Individualized coaching can design action plans to fit your specific situation.  Also, the strong and clear voice of an outside speaker can empower principals, teachers and other students to stop bullying and abuse.

School Anti-Bullying Laws in Oregon May Be Changed

As reported by Betsy Hammond in “The Oregonian,” the Oregon House Education Committee is calling for improvements in its school anti-bullying, anti-harassment laws.  They’re responding to the Oregon Healthy Teens Survey which stated that more than 40 percent of Oregon eighth-graders reported being subjected to name-calling, bullying or other harassment at school, with the highest rates among students of color, girls and gays. But they’re still missing key elements that will be necessary to stop school bullying and abuse.

The Committee recommends requiring all schools to have anti-bullying policies, making the policies public and designating a point person in each school for students and parents to turn to.

I think that to make anti-bullying policies effective you need much more than a wall-plaque containing a policy statement.  You need:

• Ground rules that specify real-world examples of harassment, bullying and abuse that will not be tolerated.
• Guidelines of accepted behavior to resolve disputes without bullying.
• A program containing real consequences to deal swiftly with bullying incidents.
• Specific examples to show bystanders how they can stop bullying in its tracks.
• Proactive administrators, teachers and staff.

Of course that takes training and education.  The 40 percent of the students who reported being bullied and all of the others who weren’t willing to admit having been bullied would vote “Yes” to expending the money.  It’s hard to learn or grow strong and straight when you’re being beaten down repeatedly.

In my experience, the most important factors in making anti-bullying efforts effective are proactive administrators, teachers and staff.  They set the standards and create the culture.  Administrators, who are willing to let victims suffer while they attempt to rehabilitate habitual bullies, actually create hot houses in which bullies thrive.

We need new laws because too many administrators are cowards.  They’re afraid they’ll be sued by parents who want to protect their little terrorists.  Therefore, we need to require administrators to act and also to protect them from suits when they do act.

Children must be taught not to bully the weak or different, primarily by parents, teachers and administrators if they’re going to learn to be more civilized.

True bullies will take empathy, kindness and tolerance as weakness.  They’ll think we’re easy prey.  It will encourage them, like sharks, to attack us more.  Bullies will show you how far you need to go to stop them.

On an individual basis, parents must teach children how to face the real world in which they’ll meet bullies all their lives, even if the children are small and outnumbered.  That’s independent of the type of bullying – cyber bullying, physical bullying or verbal harassment or abuse.  Help your children get out of their previous comfort zones and stop bullies.

Sometimes, children can handle bullies by themselves, beginning with peaceful tactics and moving step-wise toward being more firm and eventually fighting to win.  Or, depending on the situation, just get the fight over immediately.  Most times, adult help is needed.

When children learn how to stop bullies in their tracks, they will develop strength of character, determination, resilience and skill.  They’ll need these qualities to succeed in the real-world.

In addition to professional experience, I learned practical, pragmatic methods growing up in New York City and then watching our six children and their friends and enemies.  And we live in Denver, home of Columbine High School.

For practical, real-world tactics designed to stop school bullies and bullying, please see “How to Stop Bullies in Their Tracks,” and “Parenting Bully-Proof Kids.”  Individualized coaching can design action plans to fit your specific situation.  Also, the strong and clear voice of an outside speaker can empower principals, teachers and other students to stop bullying and abuse.

Recession-induced fear and stress stimulate self-bullying

Mostpeople are afraid of the economic forecast.  Some have lost jobs; more will.  Some have lost retirement funds; more will.  Some have lost hope; more will.  Fear and stress stimulate mostpeople to huddle around the campfire, worrying, whining and complaining about their uncertain future.  They convince themselves that they’re too weak and helpless to succeed.  They’re victims together. A long, cold recession or depression is the consensus prediction.  But that’s not the prediction for my life and it doesn’t have to be for yours either.  And that’s not because I have guaranteed money flowing in or I’m sure my business will be immune to the next little ice age.  There’s a different reason.

We each have self bullies.

The little, self-bullying voices:

• Know our every fear and weakness, our every mistake and sin.
• Demean and ridicule us, discourage and depress us.
• Predict failure, as if they want to make us lose hope and give up.
• Don’t like us even though they pretend to be trying to help us.
• That are so persuasive.

We know where we heard those voices that told us they knew better – our parents, relatives, siblings, teachers, ministers, schoolmates, peers.  We know how we made their voices into our self-bullying voices.

I refuse to listen to self bullying.  I refuse to be a victim of my times and circumstances.  You also can rise above mostpeople.

Don’t be a victim of your past.  History is not destiny.  Command yourself.  Ignore self-bullies.  Our self-bullying voices do not know what’s best for us, do not know the future and can’t accurately predict that we’ll fail.

Of course, the economy is lousy and times will be hard.  Most of us won’t be able to maintain our previous standard of living.  Mostpeople are angry because they thought they were guaranteed increasing wealth and security if they did things right.

We haven’t been trained to survive a depression.  So what?  We can survive and even thrive.

Think about what our ancestors survived.  There has always been rotten weather like recessions and depressions, poverty and war.  They’re part of the natural weather cycles – hurricanes, tornadoes, snow and ice storms, avalanches, droughts or floods, earthquakes and tsunamis.  There have also been plagues, famine, pestilence and war.

If we let recession-induced fear and self bullying sap our strength and will, we won’t have the right stuff, we won’t act skillfully and the economic tide will pull us under.  We have within us the inheritance of an unbroken line of people who thrived.  We have within us the seeds of strength, courage and joy.

These economic ice ages have happened in America before.  For example, economic crashes occurred in about 1787, 1819, 1837, 1857, 1873, 1897, 1907 and the great depression from 1929-1941.  The rest of the world had similar experiences.

What can we do when we get down on ourselves?  We need WILL and SKILL.

• In order to succeed, we must choose to ignore self bullying, choose to command ourselves, choose to create the futures we want, no matter what the circumstances.  As individuals, we must have the WILL to persevere, with grit, determination and resilience.

Call that hyper-critical, fear-mongering side of us a “self-bully” so we’ll react with passion and power against it.  So we’ll rally ourselves against its words.  We wouldn’t lie down in front of those old bullies and we wouldn’t let ourselves be abused by bullies now.

• We need SKILL to ignore our self-bullying voices – turn off the discouraging TV; stop listening to people moaning, whining and complaining; stop listening to victim stories.  Walk away politely from mostpeople who wallow in the dumps of fear and panic.  If you’ve kept your job, don’t wallow in survivor’s guilt.  Get off the emotional roller coaster.

Find friends who don’t waste their time worrying about the economy, but instead handle things in as little time and with as little wasted energy as possible.  Find friends with inner lights that give them joy even when they don’t have all the comforts and toys they once did.  Become such a friend.

When the self bullying voices start again, tell them we’ve heard all that before and if they want to help us, they can use a different voice and become encouraging coaches that strengthen our spirits.  Fill the IMAX screen of our minds with the future we hope we’ll have and the friends we want in our lives.  Throw ourselves into activities like physical exercise.  Don’t feed our addictions; eat well.  Feed our spirits with movies, music and books that lift up our spirits and renew our energy.

• We need SKILL to make plans to keep our jobs or find others, to spend less while still treating our spirits better.  We need skill to get over our feelings, plans and expectations.  Loss of riches, comforts and dreams is not really the end of the world.  Get going again.

Find a coach to keep your spirits up and organize your efforts.  Read the self-bullying section in "How to Stop Bullies in Their Tracks."

While the growing recession is the world in which I function, it’s not the world in which I live.  I invite you wonderful people to enter the world that is waiting for you, if you but have the courage to take the first steps.

"What lies behind us and lies before us are small matters compared to what lies within us."    Ralph Waldo Emerson

Stop bullying cliques at work

In the last post, we analyzed the tactics bullying cliques typically use and 10 common reasons why people form or join hostile, predatory cliques at work. Both men and women form and join cliques, even through their tactics are often different.  These predators verbally, sexually and physically harass and abuse both men and women.  They sabotage performance.  Don’t be surprised to learn that women prey on other women in the office – you’ve seen the evidence through elementary school, junior high school and high school.

What can you do if:

• You have a pattern of being bullied all your life?
• You’re a target?
• You have a chance to join such a pack of jackals and are afraid to refuse because you might get attacked?
• You’re a bystander and your heart goes out to a victim?

Bullying, cutting-out and creating and attacking scapegoats comes from a deep place within us and is found in almost all cultures, places and times.

Sometimes you can see that the person on the receiving end has done many things to offend almost everyone else.  But let’s put that situation aside for this post and focus on all the rest of the times when the person being cut out or attacked has been okay and the problem is the group that attacks their scapegoat.

If you’ve been bullied all your life, you have a problem that you’ll have to solve before you can deal effectively with a bullying clique.  Even if you haven’t done anything wrong to the pack of predators, you’re wearing a neon sign: "Kick me."  Lions, wild dogs and sharks can see who the weak and vulnerable ones are.  Bullies can too.  You’ll have to change your attitudes and beliefs so you’ll have a different sign: "Don’t mess with me!"  Let’s also leave this situation for another post.

Many people hope to stop cliques of bullies by analyzing why they do it and then using their understanding to design solutions.  Don’t waste your time.  You know why some people find others to pick on.  That catalogue of reasons is enough.

Management training rarely works.  Textbook and educational approaches – we’ll talk and I’ll show them why it’s wrong and they’ll see the error of their ways and become caring – rarely work.  They won’t stop bad behavior that’s driven by underlying emotions.

Predatory behavior by packs isn’t driven by intellectual reasons, it’s driven by emotions.  Of course the perpetrators can find reasons to justify their behavior, but they don’t do the behavior because of the reasons.  They do the behavior because of their own emotional needs and then they try to cover up the ugliness with a pretty picture of justifications.

Ignoring the problem or begging, bribery and appeasement simply reinforce low attitudes and behavior at all levels.  A major part of the problem are conflict-avoidant leaders, managers and co-workers who think that if we all talk nicely to each other or try to make bullies happy, they’ll stop bullying cliques.

Some real-world, stepwise approaches are:

• Make efforts to be friendly in practical ways, in order to give them a chance to change – without doing anything immoral, illegal or odious.  Bring pizza and donuts.  Cover for them when they need help.  Socialize with coworkers.
• If they continue targeting you (which they usually will), get help to develop tactics to isolate the ringleaders or get them fired.  The key goals are: separation and isolation.  Terminated is better than transferred, because transferred means that you’ve helped them create another bully-scapegoat situation.  How nice is that?
• Get firmer and firmer.  Don’t threaten or share your tactics with them.  Get an attorney to advise you about local laws.  Get allies – HR and managers rarely want to be involved, but give them one chance.  Document, document, document.
• If you have a chance to join such a pack of jackals and are afraid to refuse because you might get attacked, you have an integrity choice to make.  Do you want to live in fear or do you want to win a workplace war?
• If you’re a bystander and your heart goes out to a victim, you have another integrity choice to make.  Often, if you help a victim, the victim won’t help in return.  Be prepared to act alone, if necessary.

Of course, individual coaching will help you design tactics that fit your specific situation.

The strong and clear voice of an outside consultant and coach can change these behaviors or empower managers and staff to remove these bullies.  I’ve often helped companies and even non-profits and government agencies create and maintain behavioral standards (team agreements, ground rules for professional behavior) that promote productivity.

As I show in my books and CDs of case studies, “How to Stop Bullies in their Tracks” and “Eliminate the High Cost of Low Attitudes,” bullies are not all the same, but their patterns of behavior, their tactics, are the same – whether they’re men or woman.  That’s why we can find ways to stop them.

Top 10 reasons people form bullying cliques at work

Bullying cliques (or vicious gangs) are apparent early in life.  They’re rampant in junior high school and high school.  You can see the same type of behavior perpetuated in the workplace.  O, the bullying is more harsh and twisted, and the justifications are more slick, but you can see the same ugly bullies, only in bigger bodies. What’s been your experience with cliques at work?

What do you think the top reasons are that people gang up on others?

Do women or men do it more – and to whom?

Typical clique behaviors that create a hostile workplace include, but are not limited to:

• Bullying, intimidation and overt physical violence.
• Cutting out and passive-aggressive attacks.
• Harassment (verbal, physical and sexual).
• Belittling, humiliating, demeaning, insulting, sarcastic comments and contempt.
• Backstabbing, gossiping and spreading rumors.
• Negativity, nit-picking, know-it-all, continual criticism.
• Bad reviews and denial of benefits and promotions.

The top ten reasons I’ve seen people form hostile, nasty cliques at work are:

1. They’re jealous of other people’s intelligence, talent, skill, potential or success.
2. They’re insecure and hate or are threatened and scared by differences and get to feel superior when they disparage other people.
3. They use the clique to gain power, promotions and publicity.
4. They want to attach themselves to the “in” crowd.
5. They feel a thrill at the power of making someone suffer or beg for mercy.
6. They feel justified because the victim did something bad to them.
7. They feel powerful that they’re in control of punishment and retribution.
8. Habits – they grew up that way and don’t know any other way to organize their emotional lives or get what they want.
9. Narcissism and arrogance – “I’m the greatest.  Kneel before me or feel the whip.”
10. It’s human nature.

What are the reasons you see most often?

In another post we’ll go into how to get the coaching you need to stop a clique that’s going after you or a coworker.

Stop bullying by your boyfriend’s daughter

Sherry has noticed a pattern between her boyfriend, Robert, and his teen aged daughter.  Whenever Sherry and Robert have special plans, his daughter insists that she needs Robert to take care of her.  If he won’t change the plans, the girl throws a fit, gets hysterical and says that Robert doesn’t love her anymore. Robert immediately changes the plans and does what his daughter wants.  He says that she’s his first responsibility.  He’d feel guilty if he disappointed his daughter; he’s hurt her enough by getting divorced and if he doesn’t take care of her needs now, she’ll never be a better student or happier person.  She’ll feel rejected all her life.

There are also many other kinds of incidents in which Robert shows that his primary emotional attachment is to his daughter.

What would you do?

Robert’s daughter seems to have a sixth sense.  She calls Robert with her problems whenever Robert and Sherry are having a romantic date.  She needs Robert to listen endlessly to her emotional turmoil with her mother (his ex) and other kids at school.

Whenever Robert catches his daughter in a lie, she yells and screams.  By the time Robert calms her down, he’s too afraid to bring up the lie he’s caught her in.

Sherry and Robert both agree; Robert is catering to his daughter.  His daughter is needy, manipulative and conniving.  She uses emotional blackmail, withdrawal of love and hysterics to coerce him.  She’s actually bright and strong; there’s nothing really wrong with her.

Robert accepts his daughter’s view that he has to choose who’s more important; her or Sherry.  Robert gives in almost every time.  He feels guilty and he’s afraid that if he doesn’t do what his daughter wants, she’ll be a failure.  His heart breaks when he thinks of making her unhappy.  Robert is encouraging his daughter to be a selfish, spoiled, nasty brat.

Sherry wonders if Robert’s attachment to his daughter is normal and if she’s being too selfish when she wants more from him.  How can she ask him to choose her instead of his daughter?

Sherry is asking the wrong questions.  She really wants to know, “Will Robert stop bullying by his manipulative daughter?”  Also, “Will he stop bullying himself with his guilt over his divorce?”

The real question for Sherry is: “Do I want to be with someone who puts a manipulative person’s wishes and demands ahead of his own happiness?”  Her guts already tell her, “No!”

She should give him one more chance to recognize the dysfunctional pattern between himself and his daughter and get the help he needs to stop bullying in his life.  His daughter is old enough to understand that while Robert does love her, he isn’t going to take care of her as if she was a fragile, little infant.  He can say “No” without destroying this teenager’s life.  He simply needs the better parenting skills he can learn from “Parenting Bully-Proof Kids.”

My experience is that the Robert’s of the world who don’t change rapidly won’t change in Sherry’s life time.  He won’t end his submission and stop the bullying.

Sherry should not get into debates about what’s normal; not let her false hopes convince her that he’ll change after his daughter has grown up.  Sherry should focus on behavior she wants or doesn’t want in her environment; not on philosophical arguments.  She shouldn’t try to stick it out.  She should get out and find love somewhere else.

Sherry is afraid that if she loses Robert, she won’t find anyone else.  Sherry needs coaching to decrease self-doubt and self-bullying (Case Studies # 8 and 9 in “How to Stop Bullies in their Tracks”).

She needs to start living the life she wants to lead.  Just like Lucy in case study # 14 in my book, if she doesn’t trust her own guts, she’ll get sucked in.  The longer she goes on Robert’s roller coaster ride, the harder it will be to get off.  Does she want to settle for Robert and his daughter as the best she’ll ever get?  Does she want the pain?