Managers must be proactive to effectively handle smear campaigns

Suppose you’ve bitten the bullet and fired an employee for cause such as fraud, harassment or behavior inconsistent with your organization’s values.  And now your reputation is being tarnished because the employee and his friends are bad mouthing you.  They want to generate fear of and antagonism toward management. To read the rest of this article from Business First of Louisville, see: Managers must be proactive to effectively handle smear campaigns http://louisville.bizjournals.com/louisville/stories/2006/11/06/editorial4.html

Your overall goals are to resist the insidious smear campaign, maintain your reputation and establish the company’s support of its values and integrity, especially when dealing with sensitive personal information.  But, even though you have good evidence to justify firing the employee in question, you can’t reveal confidential, personal information in your defense and you want to minimize the risk of a defamation claim.

How can you get your side of the story across?

Here are some suggestions – see the complete article:

A great cue card for a conversation is: “We don’t discuss our employees’ personal issues with their co-workers because those issues are confidential.  I’m sure you wouldn’t want your personal issues discussed with others.”

“Unfortunately, sometimes, employees who have left the company or their supporters provide incorrect or incomplete information about their separations.  This starts rumors in the workplace and is very disruptive.  I’m glad that you came to me with your concerns.  I hope you understand that we need to take the ‘high road’ and continue to maintain these matters in confidence.”

Of course, some people will enjoy thinking the worst of you but most people will give you the benefit of the doubt if they’ve come to trust your integrity and judgment.  They’ll base their judgments on what you say and do day-to-day, before there’s a situation like an employee’s sudden dismissal to deal with.

If have a reputation for being open, honest and trustworthy, your employees will be more likely to accept that you acted with cause even if you can’t outline the specifics.

But if you’ve earned a reputation for being arbitrary and autocratic, employees will believe the worst – no matter what really happened.

Ultimately, you expect good employees to understand the need for confidentiality.

In addition to value statements containing general words such as trust, integrity, honesty and respect, specifically state company values as situational expectations of behavior. For example:

• We aren’t negative, don’t grumble, don’t feed the rumor mill, and don’t leave anonymous hate mail.  If we have an issue with someone or some decision that affects performance – not just a matter of personal taste or style – we go directly to the source and talk appropriately and professionally.
• If we don’t get what we want, then continued participation in negativity, the rumor mill and smear campaigns is participation in a one-sided attack on management, and will be evaluated as behavior below standards of team performance.

Sometimes, the smear campaigners, like terrorists, will attack you for stifling free speech.  Stand your ground.  We always put limits on what we say in public.  For example, free speech does not include shouting “fire” in a crowded theater, slander or promoting treason.

Legitimate leaders must take a strong stand to resist smear campaigns or they’ll create a power vacuum that will attract the most hostile and ruthless seekers of power.

Facebook Teams with Time Warner to Fight Bullies

The Associated Press and the Wall Street Journal report that, “Facebook and Time Warner are ganging up on bullies to address a problem that torments millions of children and young adults.  The partnership announced Tuesday calls for Facebook and Time Warner to use their clout to raise awareness about bullying and encourage more people to report the abuses when they see them.” They recognize the need.  Facebook also recognizes the economic problem if they allow massive amounts of bullying to flow through their pages.  Eventually parents will force their kids off Facebook or will start suing Facebook for carrying the content.

Their present effort (“Stop Bullying: Speak Up”) will be focused on educating parents and kids about the problem; on “teaching young people to speak up and stop bullying.”  A pledge not to bully plus Facebook’s effort to make reporting cyberbullying and cyberbullies easier are good steps.

But even the backing by the President Obama’s family won’t stop bullying unless there are laws, policies, programs, and people willing to prosecute bullies for their actions.

That’s why I’d like to see Facebook and Time Warner use their huge influence to pressure legislators to pass strong anti-bullying laws that require district administrators, principals and teachers to stop bullies and protect our kids.  That’s the only way to stop bullying-caused suicides.

The present educational efforts will sway many kids and their parents by sensitizing them to the issue and encouraging them not to be drawn into bullying by the truly relentless bullies.  But these sensitized kids will be encouraged to come forward if, and only if, responsible adults – school district administrators, principals and teachers – respond swiftly and firmly, and protect the kids who speak up.

If the responsible adults don’t step up by passing strong laws and by being willing to confront bullies and their bullying parents, the effort will be “all talk, no walk.”  Legislators must legislate so that principals will be protected in order for them to be proactive in observing bullying and stopping it.  If it’s all talk, the effort won’t survive the first month of school.

Programs that depend only on educating, converting or rehabilitating bullies don’t work.  Strong consequences are necessary deterrents.

As a parent, there’s a lot you can do this summer.  Don’t count on Facebook and Time Warner to do all the work to protect your children.  Don’t count on advertizing/educational campaigns to protect your children

If your children are the targets of bullies and school officials aren’t protecting them, you need to take charge.  With expert coaching and consulting, we can become strong and skilled enough to overcome principals and other officials who won’t do what’s right.

“How to Stop Bullies in Their Tracks” and “Parenting Bully-Proof Kids,” have many examples of children and adults commanding themselves and then stopping bullies.  For more personalized coaching call me at 877-8Bullies (877-828-5543).

Will Colorado's Anti-Bullying Bill Stop School Bullies?

The Colorado House of Representatives is considering a bill to stop school bullying (House Bill 1254).  In an effort by some legislators “to be proactive…so we don’t have a sensational suicide in [Colorado],” the core of the bill will:

• Create a committee to study the problem.
• Set up an agency to solicit funds for training of teachers on how to combat bullying (when funds are available from public and private sources).
• Require use of uniforms to “encourage school pride and unity and promote uniformity of dress.”
• Set up a voluntary statewide survey of schoolchildren about bullying in their schools.
• Bar teachers or school administrators from punishing students who report bullying.

The program would continue until July 1, 2016, at which point its effectiveness would be reviewed.

To be kind, this is nice but falls far short of what’s needed to protect children and prevent more suicides.

To be honest, this means nothing.  But it allows legislators to say they’re doing something to stop bullies and bullying.

Notice there is:

• No requirement that principals, teachers, counselors and district administrators are required to have proactive programs designed to stop harassment, taunting, teasing, bullying or abuse.
• No requirements for school officials to be responsible for working with law enforcement officers to stop cyberbullying.
• No consequences or legal penalties for school officials who don’t stop bullies or who actively protect bullies or who remove victims from classes and activities while still allowing bullies and their friends complete access to their targets.

If you don’t think that principals and other school officials ignore bullying, then read about the many suicides that have occurred in the past year.  In almost every case, the parents say that they talked to principals many times over 6-12 months, but the principals now claim that they didn’t know what was happening.  Also, consider why they need a law to “Bar teachers or school administrators from punishing students who report bullying.”

Even worse are people who pretend that present laws are enough or that it’s too hard for school officials.  For example:

• “Jane Urschel, executive director of the Colorado Association of School Boards, said the bill would not only be burdensome for schools who will have to form and adopt a new bullying policy, but it also asks them to address an issue they are already acutely aware of.  This bill would put mandates on districts that they can’t afford.  The school districts are not ignoring this issue and want every child to be safe.  Schools already have a handle on this.”
• “Rep. Robert Ramirez, R-Westminster, has already said he is skeptical of the need for it. ‘I have a huge problem with legislating personal behavior.  Bullying is something that is already addressed by schools as incidents occur. A state law isn’t going to change anything.’”

I’d point out that:

• School officials do not have a handle on this.  In answer to Ms. Urschel and Representative Ramirez, the problem is that there are no laws that require principals to stop bullies.  That’s why there are so many cases in Colorado in which bullying is tolerated, which means condoned.  For example, see the investigative report by Theresa Marchetta of KMGH-TV (ABC affiliate in Colorado).  Without laws, principals can do nothing to stop bullies and be safe from personal consequences.  In addition, with no additional funding, many schools in Colorado with principals who want to prevent bullying manage to do so.  I live in Colorado and have grandchildren in some of those schools.
• When there are no laws or there are no penalties for breaking laws, people do what they want with impunity.  Can you imagine how effective laws against robbery and murder would be if there were no penalties?  How effective would child labor laws or laws to prevent unsafe working conditions be with no penalties?
• Individual school and district officials are now the ultimate and only judges.  With no laws or penalties, they are the final court of appeals.  Parents of children who are being relentlessly bullied cannot force officials to protect their children.  The only recourse for parents is adverse publicity.
• We know what will change the whole system.  It’s not suicides.  It’s when principals, teachers, counselors and school district administrators are fired for not protecting our children.  It’s when law suits are successful against officials who are being paid to be responsible for protecting children but fail in that primary duty.  Suddenly, all the excuses and foot dragging will be gone.  A few principals will quit and I’ll applaud.  The rest will magically discover reasons why and how they can make programs that stop bullying.  In other contexts it’s called “skin in the game.”  Right now, school officials don’t have any skin in the game.

I’d think that Ms. Urschel and Representative Ramirez were actually interested in stopping bullying if they came forward with strong, realistic, effective proposals of their own, complete with penalties, instead of merely being critics.

The problem is not lack of money of lack of an effective system.  The problem is that we don’t have good enough people responsible for the safety of our children.

According to the Colorado Trust Bullying Initiative, of students surveyed in 2008: * 57 percent reported verbal bullying * 33 percent reported physical bullying * 10 percent reported online bullying

We need laws that criminalize the behavior of bullies and of principals, counselors, teachers and school district administrators who put our children at risk by not stopping bullies.  And then we need people with courage who are willing to act.

If your children are the targets of bullies and school officials who aren’t protecting them, you need to take charge.  With expert coaching and consulting, we can become strong and skilled enough to overcome principals and other officials who won’t do what’s right.  We can plan tactics that are appropriate to us and to the situation.

“How to Stop Bullies in Their Tracks” and “Parenting Bully-Proof Kids,” have many examples of children and adults commanding themselves and then stopping bullies.  For more personalized coaching call me at 877-8Bullies (877-828-5543).

Stop Bullies: Mean Moms Raise Mean Girls

In her article in the New York Times, “The Playground Gets Even Tougher,” Pamela Paul points out that Mean Girls begin their nasty, vicious harassment, bullying and abuse on the playground and in pre-school.  They don’t wait until fifth grade or junior high school. In my experience, mean girls put down targeted kids for whatever reasons they can find – from poor, discounted, unfashionable clothes or the lack of the latest cell phones and bling, to race, religion, physical differences and hair color.  Mean girls also form cliques that ostracize, exclude and cut-out their targets or scapegoats.  Mean girl behavior cuts across all socio-economic categories – inner-city, rural, suburban and expensive, private schools.  The movies, “Mean Girls” and “Camp Rock,” give some graphic examples.

Consequences for the targets can include stomach aches, throwing up and pulling hair out before school, as well as anxiety, nightmares, sleep walking and excessive crying.  Even worse are self doubt, negative self-talk, self-hatred and loathing, loss of confidence and destruction of self-esteem.  Too often, suicide and its effects on families and communities follow. Childhood bullies and mean girls who aren’t stopped usually grow up to become bullying adult as spouses, parents, friends, and at work as co-workers and bosses.  Similarly, targets who become victims unable to stop bullies usually grow to become adult victims as spouses, parents, friends, and at work as co-workers and bosses.

Of course, mean boys are just as bad as mean girls and mean dads are just as bad as mean moms.

In my experience, mean behavior is a natural tactic for many girls to try – children naturally try to take all the toys and to feel powerful and superior by putting down other girls.  Even when they’re very young, some shift into forming mean girl cliques. Let’s point the finger at the source: With children this young, the problem is their parents.  Mean girls have parents who fail their responsibility to channel their daughters into better ways of acting.  The four-fold problem is:

• Mean moms who ignore mean girl behavior at home, on the playground and in preschool.  These moms have many opportunities to step in and teach their daughters how to do better in age-appropriate ways, but they don’t.  I think of these as absentee moms, whatever their reasons – whether they’re simply uncaring or not paying attention or don’t want to deal with it or not physically present.  Nannies can be even less responsible, especially if their employers don’t want to hear about it.
• Mean moms who set a bad example by acting mean to their extended families, to their children and to helpless servers in all forms – waiters, checkout clerks, nannies, maids, etc.  Mean girls imitate what they see and hear from their mean moms, not pious platitudes or empty commands thrown at them.
• Mean moms who encourage mean girl behavior.  They enjoy watching their daughters be popular, superior and controlling.  They may think it’s cute and a sign of leadership potential, but whatever they think, they train their daughters to be mean.
• Mean moms who protect and defend their mean daughters when they get feedback about mean behavior.  Of course, one-in-a-million children will be sneaky enough to be mean only when their parents aren’t looking.  Sneaky, mean girls can bully targets by acting as if the target did something to hurt their feelings and get their protective moms to get the target in trouble.  Or mean girls will simply threaten a target by saying they’ll get their moms to get the target in trouble.  Mean moms collude and often encourage this behavior.  Draco Malfoy in the Harry Potter series is an example of a mean boy protected by his mean father.

Suppose you’re the parent of a child who’s bullied by a mean girl, what can you do?  If you’re convinced that your daughter was not a provocateur who tried to get the other girl to react and get in trouble, should you talk to the mean girls, their moms, teachers and principals?

• Know your daughter; will she assert and defend herself?  Since she might not talk about the meanness, you have to watch carefully on the playground and look for signs after school.  Mean girls are bullies who try to assert themselves over less assertive and less aggressive children.  Don’t ask your daughter to suffer or “rise above” because a mean girl and mean mom don’t know any better or have difficulties in their lives.
• You might encourage your pre-school or kindergarten daughter to stand up for herself, but you should give plenty of encouragement and specific direction.  Even though your daughter is young, champion her inner strength, courage and perseverance.  She might be a target but she doesn’t have to become a victim.  Never believe mean girls’ opinions and don’t give in to their demands.
• Intervene rapidly when your daughter seems unable to defend herself.  Don’t let the behavior continue.  Say something strongly and firmly to the mean girl.  Girls who were merely experimenting with a mean behavioral tactic will stop and not repeat it.  That’s a test of the girl – nice girls stop when you set a behavioral standard but mean girls don’t.  Mean girls think they’re smarter than you and that they have their own mothers’ protection.
• If the mean girl doesn’t stop, test the mean girl’s mom one time.  Calmly detail the behavior and listen carefully for the response.  Is the mom appalled at her daughter’s behavior or does the mom blow it off or explain it away?  Just as in sports and childhood, your daughter might have been provocateur and then looked innocent when another girl retaliated.  So it’s natural for the other girl’s mother to try to discover the whole context and behavior before the incident.  But does the other mom immediately get defensive and angry, and twist the facts in order to blame your daughter?  Does she insist that her daughter is never wrong?  Is the mean girl’s mom too busy with her own life to educate her daughter or has she turned her child over to a nanny who won’t correct the child?
• If these attempts change the girl’s behavior, you weren’t dealing with a hard-core mean girl and a mean mom.  But mean girls and mean moms aren’t stopped by the easy tactics.  Now you have to cut off after school activities including parties, despite the ramifications.  Also, get the pre-school teachers and principals involved.  Some will be helpful; they’ll keep it confidential, they’ll monitor to get their own evidence and then they’ll intervene.  They’ll get the mean girl out of your daughter’s class, they’ll break-up the clique, they’ll stop the behavior at school and they’ll have proactive programs to talk about mean girl behavior.  Depending on the age of the girls, they’ll teach witnesses what to do.  Unfortunately, unhelpful, uncaring, lazy, cowardly teachers and principals will look the other way or condone or even encourage mean girl behavior.  They’ll put you off with excuses.  Don’t let this happen.  Remember, principals fear publicity and law suits.

Of course, every action plan must be designed for your specific situation; depending on the children, the parents, the school and the relationships.  That’s where expert coaching will help.

Teach your children what’s right and also how to defend themselves.  Don’t convert your daughter into a victim.  Don’t sacrifice your child on the altar of your ignorance, fear or sympathetic heart.  Protect and defend your child even though there may be a high cost socially.

Who Should Stop School Bullies on the Bus?

James Jones, the Florida father who boarded a school bus to protect his 13 year-old daughter from school bullies, has been raked through the media for his over-reaction.  He’s apologized profusely that he threatened the bullies and the bus driver who hadn’t stopped the bullying. The episode was captured by the bus surveillance camera.  No doubt about what he did.  The case will wind its way through the courts.  No doubt he should have been more active in contacting the school instead of boarding the bus.  He admits it.

But I think the discussion has focused on the wrong aspect of the situation; on his over-reaction.

The more important aspect is whether there was indeed bullying and, if there was,

• How come the school principal was unaware?
• How come the driver didn’t report it?
• How come the videotapes weren’t scoured to see if there was evidence for the alleged bullying?
• How come the principal didn’t talk to kids on the school bus about acceptable behavior at the beginning of the year?
• How come none of the witnesses were willing to come forward, knowing that the principal and teachers would protect them?

A possible answer to these questions might be that there was never any bad behavior on the school bus.  But that would be surprising.  What was your experience on the school bus?  Ask your friends.

Jones, of Lake Mary, Florida, and his wife claim that their daughter, who has cerebral palsy, had been called names and pushed around.  They also claim that they had complained to Seminole County school administrators in the past, but nothing had been done to help their daughter.  Jones told deputies that boys placed an open condom on his daughter's head, smacked her on the back of her head, twisted her ear and shouted rude comments at her.

The response of the school administrators is the usual, “We didn’t know; they never contacted us.”  They focused on Mr. Jones’s over-reaction instead of on the alleged bullying on the bus.  “Changing the focus” is a typical tactic of bullies and people trying to gloss over their failure to respond effectively.

We don’t know the facts.  School bus tapes haven’t been scanned.  Complaints to the school officials by the Joneses haven’t been documented. However, I’m suggesting that in too many cases, school administrators are not proactive in creating an environment in which:

• Every kid knows that bullying is wrong and won’t be tolerated.
• Adults are monitoring areas in which most bullying occurs.
• Every child (every potential witness) knows what to do and that their reports will be confidential and they’ll be protected.

The huge outcry in support of Mr. Jones demonstrates the lurking fear that all parents have: principals, teachers and staff too often look the other way and don’t actively protect our children.  There’s the lurking fear that our child will be the next bullying-caused suicide.  We empathize with Mr. Jones’ frustration and anger.

I’d be more likely to believe the school principal if he or she stood next to Mr. Jones on nationwide television and said things like, “Yes, Mr. Jones over-reacted, but we won’t tolerate bullying anywhere at school, we’re reviewing tapes to see if there was bullying, we’re questioning the driver, we’re instituting a strong program to educate all teachers, staff and kids that we won’t tolerate bullying.  We’ll get the facts in this specific case.”

I disagree with the supposed experts who say that parents shouldn’t intervene, even if the targeted children can’t protect themselves, for example, because the number of bullies is overwhelming or because the child has cerebral palsy and can’t protect herself, like Mr. Jones’ daughter.

I think we simply have to know how to intervene more skillfully so that, when necessary, we know how to force inactive, lazy or reluctant principals to act.  For example, if the Joneses had been more skillful in documenting their complaints to the school, if they really did, there would be a clear paper trail of every interaction with the school administrators, including administrators’ signatures on minutes of every conversation and the Joneses would have copies.  Individualized coaching is crucial to developing this skill.

More important than psychologists’ claims that “when [parents] jump in and [intervene], it helps the kids actually feel worse because they feel less control, they feel like they can't handle themselves and they feel defenseless without the bodyguard there,” is that when children actually are overwhelmed or helpless, they know that they’re protected by responsible adults.  They can learn to protect themselves better as they grow more independent.

Mr. Jones’ daughter was helpless to defend herself.  The stress, anxiety and fear are greater because she wasn’t protected. Let’s focus on the real problem; bullying on the bus, near the lockers, on the playgrounds, in the bathrooms, in the hallways, in the cafeteria and everywhere else bullies feel safe to attack their targets.

You can see or listen to “How to Stop Bullies in Their Tracks” and “Parenting Bully-Proof Kids” for many examples of how to stop bullies.

Stop School Bullies: Use Laws, People, Programs

In their article in the New York Times, “There’s Only One Way to Stop a Bully,” Susan Engel and Marlene Sandstrom focus on the educational aspects of programs designed to stop school bullying.  Let’s look at the whole picture and especially at the piece that’s usually missing from ineffective school programs:

• Laws: Over 40 states have passed laws to specify school bullying behaviors and to make them illegal.  That’s a necessary step.  Good laws give legal leverage to principals, school district administrators and teachers who try to stop school bullies.  Good laws can also force reluctant school principals to implement and enforce effective programs to protect the targets of bullies.
• Programs: Laws, by themselves, will not stop bullying.  Also, expensive, off-the-shell anti-bullying programs won’t stop bullies as long as the programs remain in their binders and are used merely as window dressing to show the appearance of compliance.  Furthermore, programs that are focused on rehabilitating or therapeutizing bullies are ineffective.  Since the only consequence for bullies in these programs is lengthy lectures, they have no reason to change their behavior and they victimize their targets more brutally.  Real bullies are adept at manipulating the system and do-gooders who run it.  Effective programs are designed for specific schools and school districts by participation between a consultant, principal and teachers that broaden to include staff, parents and students.

• Effective Programs: The motivating force behind these programs is proactive, responsible adults who don’t wait until a flagrant case is brought to them or they are surprised by a suicide.  Effective programs educate teachers and all staff to observe, intervene and report bullying situations.  These programs educate all staff, children and parents about behavior that’s acceptable, how that behavior will be rewarded and how to stop behavior that absolutely won’t be tolerated.

Effective programs have clear procedures and consequences at every step of the way.  Ineffective programs move much too slowly; they protect the rights of bullies to have a lengthy process of rehabilitation while they give bullies continued access to their targets.  Effective programs begin with protecting the victims; they move swiftly to remove bullies even if that interferes with the bully’s educational opportunities.  These programs begin the first day of school and are reinforced weekly.

• People: Everyone must be involved in backing an effective program.  Irresponsible adults pretend that they don’t know who the bullies are or where it occurs or they think that the Golden Rule will change the hearts of real bullies.  Responsible adults will have a strong commitment to making their environment safe.  The children must be taught what is expected of them and how to respond if they’re bullied or if they witness bullying.  Kids must also have a way of finding help with temporary urges to act like a bully.

A critical group is parents.  Principals need core groups of parents to support efforts to stop bullies, despite threats from bullying parents.  Also, parents can lead the efforts to communicate and to set the tone of acceptable behavior with other parents.  Vigilance and involvement are necessary to maintain the standards.

• How to recognize real bullies.  If you think of all students as fitting on some version of a Bell curve, you’ll see that some kids won’t ever bully while most are in the middle group – they’ll accept the prevailing tone and behave in ways that are praised or tolerated.  That’s where education and a tone of no-bullying can influence their behavior.

But no matter how much they are indoctrinated, they’ll try bullying when they’re having a bad day or a bad year in their personal lives.  If they’re not stopped, they’ll be encouraged to continue and they’ll even act worse.  If cliques get formed to pick on scapegoats, these middle-ground kids will be tempted to join or at least to look the other way.  If the individuals in the cliques are stopped and punished, kids in that middle group will tend to remove themselves from the cliques and to fit into the prevailing tone of civilized behavior.

None of the kids in those two groups are what I call real bullies.  Real bullies are at the end of the curve.  They come into school with bullying as their main tactic to get what they want and to assert themselves.  They are predators who won’t change because of lectures and indoctrination.  They must be stopped or they’ll set the tone of acceptable behavior and draw other kids into bullying and abuse.

• The missing and critical elements: Stop bullies; remove them; deal with their bullying parents.  The “one way” Engel and Sandstrom focus on, like most experts in this field, is to educate bullies and encourage other students to befriend and involve the bullies in inclusive activities.  They stress expressions like “be good to one another,” “be kind,” “cooperate,” “relationship,” “friendship” and “bullies require our help more than punishment.  These are important for everyone to hear and they can set the tone for the kids in the first two groups but they’re not enough to stop real-world bullies.

The missing elements that are critical to stop predators are swift and firm responses of adults to remove and isolate bullies, and to let parents of bullies know what is going on and what behavior will not be tolerated.  Principals, teachers and staff set the tone by their actions, not their words.  They show what behavior will be accepted and what won’t.  Too often, principals won’t be straight forward, clear and firm with the parents of bullies.  Too often, principals take the path of least resistance because they’re afraid of bullying parents who threaten law suits.

Good programs also teach children how to “defend” and “stand up” for each other.  Good programs make children feel safe in becoming active witnesses instead of remaining passive bystanders or reluctant collaborators.

Stopping bullies is the first and necessary step to gain leverage to teach bullies that their old tactics won’t get them what they want.  It’s more important than knowing if bullies are seeking love or power, or have low self-esteem, or simply don’t know better.  When bullies discover that their old tactics no longer work, they’re more willing to learn new tactics to make their way in the world.

Real bullies are very strategic in their behavior; they harass, bully and abuse kids who the other kids won’t protect.  Or, like little scientists, they’ll bully a kid once and keep score of that kid’s response.  If the targeted kid is ineffective in stopping a bully, bullies will take that as an invitation to do whatever they want with impunity.  They’ll continue to increase the frequency and severity of the abuse until they’re stopped.

All kids know whether the adults will protect them or if they’re on their own in a jungle in which power, not right, rules.  Just as all students know who the bullies are and what areas of school are unsafe, examples of the consequences meted out to bullies will spread instantly.

Stop Bullying: Bystanders/Witnesses' Moments of Choice

There are moments of choice in all our lives when we are called upon to stand up for our best dreams and aspirations.  Sometimes we recognize and seize these opportunities, sometimes we ignore these moments and sometimes we don’t ever hear their call to our spirits.  Each of these moments and our responses create long-lasting effects on our self-confidence and self-esteem; on our vision of the futures we want and on the dedication and determination with which we pursue our dreams. Obviously, being subjected to harassment, bullying and abuse, or giving in to the temptation to bully helpless people creates these critical moments.  And being a bystander or a witness to bullying and abuse is also one of these moments that calls out to our spirits.  Will we step up and defend what we know to be right?  Are we cowards or lazy?  Do we know what to do?  Are we skilled?

There are major long term effects on kids who are bystanders and look away or don’t know how to act effectively or who aren’t supported in their actions by responsible adults.  New studies are beginning to provide public evidence, but from our own experiences we all know what the results of those studies will be.

When we see a wrong being done, often repeatedly, and when we don’t act or when no one else acts to right that wrong, we are deeply affected.  When we don’t know what to do to stop the wrong our helplessness increases.  When the adults and other students don’t act to protect targets of abuse, our own vulnerability and insecurity increases tremendously.  Our guilt for our inaction tries to goad us to do better next time.

When we’re children, we try to make sense of the world.  When we see actions that don’t make sense or that seem evil, we are thrown into confusion and fear.  Naturally, we want our world to be reasonable and controllable.  And we want to be protected by the responsible adults – principals, teachers, parents.  When evil triumphs or wrong goes unpunished, the world becomes bleak and too many kids lose confidence in their own efforts and chances of success; we can get insecure, stressed, unassertive, discouraged and depressed, and we can give up.  And we also carry a great burden of guilt, shame and negative self-talk.

Since 60-70% of school children witness bullying, the scars on a significant percent of the population can be staggering.

One of our tasks as parents is to prepare our children and teenagers for these critical situations.  We must give our kids and teens age-appropriate guidance about their options: When and how to intervene by themselves, or to get principals, teachers and school staff involved, or to get us parents involved.

A second task for parents is to plan ahead; ally with like-minded, proactive parents to make sure that your:

• State legislators pass effective laws to stop bullying.
• School district administrators and your children’s school officials create policies and an effective program to stop bullies.
• Principal, teachers and staff are courageous and skilled in enforcing that program.

A key factor in every successful program is that bystanders-witnesses are rallied to support bullied targets, have been trained to be skillful in their actions and are backed by principals, teachers and staff.

Opportunities, moments of choice are precious and critical in every child’s development.  Every call we spurn becomes a burden that weighs us down.  The scars left by inaction when facing wrong or evil can last a lifetime and can diminish our lives.  They always remain to call us to do better next time.

As Pat Tillman’s father said about his son answering such a call, “You only get a few chances in life to show your stuff.  Often it’s a split second when you step up or you don’t.  If you don’t step up and you should have, that eats away at a young man.  And I don’t think it goes away when he gets older.”  The same goes for a young woman.

Whose Job is it to Stop Bullies in Schools?

In his recent ABC news opinion column, “Want to Stop Bullies?” Lee Dye cites new studies that claim that:

1. Girls are more likely than boys to intervene to stop bullying than boys are.
2. Girls intervene more because they’re expected to by their parents, best friends and favorite teachers.
3. Popular males are more likely to pick on weaker boys, while unpopular, weaker but aggressive boys are more likely to pick on girls.

Of course.  So what?

I’m glad Mr. Dye is speaking out and I share his desire to stop bullies and harassment, bullying and abuse in schools.

The reason I’m sarcastic is that I think these studies, done by interviewing 269 middle school students in four schools in North Central Florida, are typical of the thought process and pseudo-scientific research that says that if we knew more we could design better programs to stop bullies.  And they imply that we can’t have successful anti-bullying programs until we have more research.

However, this research adds nothing we didn’t already know.  And the generalizations are contradicted by evidence from the recent suicide deaths of four girls in Schenectady, New York.

We already know that getting the kids involved in anti-bullying programs is critical.  We already know that it’s crucial to teach children what to do when they are bystanders and see bullying.  In order to incorporate that knowledge into anti-bullying programs, we don’t need to wait until there’s more pseudo-science research to prove that point.

In summary, we know that it’s everyone’s job to stop bullying in schools and everyone’s help is necessary, especially the kids.  No one group can make a program work if the other members of the local community resist or are uncaring.  The programs in New Hampshire are only the latest reports documenting what we know already.

Successful programs have the seven elements crucial to success:

1. The programs specify acceptable and unacceptable behavior
2. Children are taught specifically what to do if they’re bullied or if they’re bystanders
3. The programs involve everyone – school board members, police, principals, teachers, administrative staff and bus drivers, the kids, and at least a vocal, core group of parents.
4. Consequences are clear and effective action rapid
5. Courageous and proactive administrators, school principals and teachers
6. Kids are also trained at home not to bully and how to stop bullies
7. All steps are implemented simultaneously

Anti-bullying laws are necessary to force reluctant or uncaring district administrators and principals to act.  They’re also necessary to protect principals and teachers who do act from bullying parents who defend their little terrorists and threaten to sue the principal and school for harassing their little bully.  That’s like in the Harry Potter series where Lucius Malfoy protects his vicious son, Draco.

The biggest problem in stopping bullies is not the lack of research about bullying: It’s the lack of skillful effort being put forth by the most caring people.  At many schools, well-meaning principals and teachers need to join forces with a core group of parents to get programs in motion.  At other schools, frustrated and angry parents need to rally other parents in order to force uncaring or cowardly school district administrators and principals to make effective school policies and then take act promptly and strongly.

Stop School Bullies with Anti-Bullying Programs

As reported in separate stories by Yadira Betances and Margo Sullivan in the New Hampshire Eagle Tribune, some middle schools are effectively implementing anti-bullying, anti-abuse programs.  The recent suicides of four teenage girls may stimulate a sense of urgency.  There are some differences in the programs to stop bullies, but both have the seven elements crucial to success. 1. The programs specify what acceptable and not acceptable behavior is General statements about respect and empathy are not enough.  These programs give graphic examples of many forms of harassment, bullying and abuse.  The unacceptable violence ranges from prejudicial put-downs and personally demeaning or mocking comments, to repeated acts of supposedly accidental tripping and shoving, to physical attacks.  The programs point out that bullies may act any where – on the school bus, by the lockers, in the lunchroom, in the playground and in classes.  In successful programs, the specific list of unacceptable behaviors evolves as new incidents arise.

2. Children are taught specifically what to do if they’re bullied or if they see someone being bullied Critical to the programs’ success is that kids stick up for other kids.  The kids always know who the habitual bullies are.  The principal, teachers and staff must also.  Ignorance is not an acceptable excuse.

3. The programs involve everyone School board members speak out against bullying and review and support the programs.  Principals and teachers are involved.  Administrative staff and bus drivers are trained and supported.  The adults set the tone: No bullying allowed.  The adults are proactive, not merely reactive.

Most heartening is the involvement of the students.  Kids lead the way in promoting the programs within their schools and in presenting it to other schools.  Education is on an emotional level that’s age and grade appropriate.  Fifth graders learn differently than seventh graders do.  Most kids are excited to know they’re important participants in the programs and they know they’ll be listened to, supported and protected by the adults.

Parental support is critical; especially a core group of parents dedicated to supporting the principal and teachers.

The programs and policies are public; everyone who works at the schools, every kid and every parent knows what the ground rules are.

4. Consequences are clear and action immediate Programs fail if repeat bullies are allowed to continue bullying during lengthy therapy and education processes.  The first task of the adults is to make the schools safe.  That often involves isolating or removing bullies rapidly.  Rehabilitating or converting habitual bullies takes second place.

5. Administrators, school principals and teachers are courageous Their moments of truth are when they have to face irate and bullying parents who defend their little terrorists by threatening to sue the principal and school for harassment.  That’s like in the Harry Potter series, when Lucius Malfoy protects his vicious son, Draco.

In order to survive those moments, principals need to have good documentation, staff needs to pool written reports and school district administrators need to back the program.  A good lawyer helps make staff’s efforts legal.

Critical to the programs’ success is a vocal group of parents supporting the principal’s actions.

6. Individual training of kids takes place at home Teach children not to bully to get what they want or to make themselves feel better.  Also teach them how to respond successfully to bullies; from learning to use verbal skills to learning how to fight back physically if necessary.  Face it; some bullies won’t stop until you beat them up.  Physical consequences for repeated physical actions are a good lesson for them as they grow up.  A child’s effective self-defense sends a different message to bullies than does any repeated beatings they might have gotten at home.

Successful self-defense also increases a child’s self-esteem and self-confidence, and is good preparation for the world children will face as adults.

7. All steps are done at the same time There is no one cause of bullying – like bad parents or uncaring teachers or cowardly principals or rotten kids – so programs won’t succeed if they focus on only one aspect of the problem.  Successful programs get everyone involved to stop behavior that affects everyone.  They work at the individual level, the classroom level, the school level and the district level.

School Anti-Bullying Laws in Oregon May Be Changed

As reported by Betsy Hammond in “The Oregonian,” the Oregon House Education Committee is calling for improvements in its school anti-bullying, anti-harassment laws.  They’re responding to the Oregon Healthy Teens Survey which stated that more than 40 percent of Oregon eighth-graders reported being subjected to name-calling, bullying or other harassment at school, with the highest rates among students of color, girls and gays. But they’re still missing key elements that will be necessary to stop school bullying and abuse.

The Committee recommends requiring all schools to have anti-bullying policies, making the policies public and designating a point person in each school for students and parents to turn to.

I think that to make anti-bullying policies effective you need much more than a wall-plaque containing a policy statement.  You need:

• Ground rules that specify real-world examples of harassment, bullying and abuse that will not be tolerated.
• Guidelines of accepted behavior to resolve disputes without bullying.
• A program containing real consequences to deal swiftly with bullying incidents.
• Specific examples to show bystanders how they can stop bullying in its tracks.
• Proactive administrators, teachers and staff.

Of course that takes training and education.  The 40 percent of the students who reported being bullied and all of the others who weren’t willing to admit having been bullied would vote “Yes” to expending the money.  It’s hard to learn or grow strong and straight when you’re being beaten down repeatedly.

In my experience, the most important factors in making anti-bullying efforts effective are proactive administrators, teachers and staff.  They set the standards and create the culture.  Administrators, who are willing to let victims suffer while they attempt to rehabilitate habitual bullies, actually create hot houses in which bullies thrive.

We need new laws because too many administrators are cowards.  They’re afraid they’ll be sued by parents who want to protect their little terrorists.  Therefore, we need to require administrators to act and also to protect them from suits when they do act.

Children must be taught not to bully the weak or different, primarily by parents, teachers and administrators if they’re going to learn to be more civilized.

True bullies will take empathy, kindness and tolerance as weakness.  They’ll think we’re easy prey.  It will encourage them, like sharks, to attack us more.  Bullies will show you how far you need to go to stop them.

On an individual basis, parents must teach children how to face the real world in which they’ll meet bullies all their lives, even if the children are small and outnumbered.  That’s independent of the type of bullying – cyber bullying, physical bullying or verbal harassment or abuse.  Help your children get out of their previous comfort zones and stop bullies.

Sometimes, children can handle bullies by themselves, beginning with peaceful tactics and moving step-wise toward being more firm and eventually fighting to win.  Or, depending on the situation, just get the fight over immediately.  Most times, adult help is needed.

When children learn how to stop bullies in their tracks, they will develop strength of character, determination, resilience and skill.  They’ll need these qualities to succeed in the real-world.

In addition to professional experience, I learned practical, pragmatic methods growing up in New York City and then watching our six children and their friends and enemies.  And we live in Denver, home of Columbine High School.

For practical, real-world tactics designed to stop school bullies and bullying, please see “How to Stop Bullies in Their Tracks,” and “Parenting Bully-Proof Kids.”  Individualized coaching can design action plans to fit your specific situation.  Also, the strong and clear voice of an outside speaker can empower principals, teachers and other students to stop bullying and abuse.