Stop Workplace Bullies who Beat you up with the Rules

We all recognize bullies who yell, hit and make nasty remarks.  But how do you stop bullies who use the letter of the rules to gain power by browbeating co-workers and getting them in trouble? For example, in the last two years, Jane had lodged written complaints about numerous employees who’d broken rules.  The result: people looking over their shoulders, fearful and anxious, irritable and attacking each other.  In addition, low productivity, lots of sick leave and high turnover.

To read the rest of this article from The Orlando Business Journal, see: Stop workplace bullies who beat you up with the rules http://www.bizjournals.com/orlando/print-edition/2011/04/15/stop-workplace-bullies-who-beat-you-up.html

Learn what manager Joe did legally to undercut Jane’s bullying and power, encourage bystanders to come forward as witnesses, change the culture of his team and eliminate the high cost of low attitudes. All tactics are situational.  Expert coaching and consulting can help you create and implement a plan that fits you and your organization.

Stop Bullies: Support Good Behavior, not Bad Blood

Many people wrote and called for coaching after last week’s post, “Stop Bullies Who Demand their Way.”  Although their circumstances varied, their fundamental hesitation was the same: “How can I defend the behavioral standards I want if that means angry confrontations with my blood relationships?” Some common situations were:

• A bullying spouse.
• A bullying teenager.
• Sometimes parents or other biological relatives, sometimes in-laws and sometimes step-parents, who are nasty, demanding, degrading, brutal and abusive.
• Relatives, sometime biological, sometimes in-laws and sometimes step-parents, who reject, demean and even hit the callers’ children.  These tyrannical, sarcastic relatives call the kids losers, compare them unfavorably to siblings, cousins and ancestors who turned out bad (“You’re just like so-and-so”) and demean and degrade the kids relentlessly.

All the callers recognized that continued, long-term exposure to those bullies would destroy their own and their children’s self-confidence and self-esteem.  They could see how the bullying was causing sleepless nights, anxiety, nail-biting, discouragement, negative self-talk and even depression.  Their children’s school work suffered.  They could see their children either being beaten into submission or adopting bullying as their own strategy for success.  So why didn’t the adults act?

Some were afraid of the economic consequences of resisting spouses, parents or grandparents with money.  Some were afraid the bullying would increase.

However, most were afraid that if they objected to such treatment of themselves or of their children, they would split the family into warring groups or have the whole family turn against them.  Most were embedded in cultures that reinforced the idea that “family is family” and “blood is the most important thing.”  Most thought it was morally wrong to say “No” to elders or relatives.

They had tried everything they could think of: understanding, reasoning, sweet-talk, begging, bribery, appeasement, the Golden Rule and threats but nothing had been effective in changing the bullying behavior.

So they were stuck, knowing they were tolerating bullies and behavior that was harming them and their children.

Their hope was that I could provide a magic technique to convert those adult bullies into nice, sweet, kindly relatives; the loving, caring, concerned relatives they thought they’d have.

But they had already tried all the “magic wand” techniques and discovered that those family bullies wouldn’t change.  After all, from the bullies’ perspective, why should they change?  They’d gotten away with being abusive, demanding bullies for years; they got their way so why change?  They were beyond appeals to conscience or to considering the feelings they were hurting.

I’ve seen bullies like that have near-death experiences due to cancer or accidents, and still resist changing.  They’ve mastered brutality as a strategy to get what they want from life.  By now, it’s all they know.

In my long experience, each successful client had to face a difficult choice and make a different one then they had before.

They had to support good behavior instead of bad blood.

They had to change their inner questions from, “How can I fit in?” or “How can I do what I’m supposed to?” to a question of “What behavior will I allow toward my children or in my space, no matter who the perpetrator is?”

They had to insist on good behavior toward themselves and their children, even if that meant challenging the previously rotten family dynamic.  They had to become models of the actions they were preaching to their children.

The first step in creating a bully-free personal space is always for us to rally our spirits; to become strong, brave, determined and persevering.  Endurance endures.  Then we can make effective plans, take skillful steps and get the help we need.

We can begin a little soft, but bullies inevitably force us to become firm.  Sometimes that meant denying the perpetrators access to their children.  Sometimes that means leaving when the bullying starts.  Sometimes that means standing alone and being a scapegoat.  But often, when we insist on good behavior, many members of the family will also step up to the higher standards; they’ve simply been waiting for someone to take the lead.

In all cases, we have to fight the culture we’re embedded in.  Plans have to be developed that fit the specific situations we’re in: are spouses on the same page, how bad is the economic dependence, how far away do we live?

But in all cases, we must hold out to ourselves and our children a better culture, in which people behave with caring, kindness and respect to each other.

We have to overcome our fears that we’ll be alone; fears that in the end, the only people who stand by us are family, so we have to pay the high price it costs to maintain relationships.  However, we’ll discover that by clearing brutality out of our space, we’ll open up space for people we want to be with.

Review the case studies of Carrie, Jean, Doug, Kathy, Jake and Ralph facing different family bullies in “How to Stop Bullies in Their Tracks,” available fastest from this web site.  Many times, when faced by our firmness, family bullies will give in.  For more personalized coaching call me at 877-8Bullies (877-828-5543).

Stop Bullies: Dump the Jerk Day

Today is officially, “Dump the Jerk Day.”  Seriously.  Clear out the debris and deadwood.  Make space for someone who treats you good so you can have a wonderful Valentine’s Day.  Worse than being alone is feeling alone when someone else is taking up all the space and breathing all the air.  Then you’re not only feeling alone, there’s also no space for someone good to come into your life. This is a good time to hold your dating choices under the microscope and, when appropriate, to recognize your bad choices for the jerks that they are.  Then, jettison those persons from your life before Valentine’s Day comes around.

With expert, personalized coaching, you can learn:

• Seven warning signs that help you recognize sneaky, manipulative, critical, self-righteous, controlling stealth bullies and control freaks.
• How to spot a big jerk on the first date – so you won’t make the same mistake next time.
• Five reasons why people hang on to jerks way too long.
• Behaviors you may unwittingly be guilty of that draw bad relationships to you.
• What to do if you are married to a jerk and have children with him.

The bullies who yell or hit are easy to recognize, but the sneaky, manipulative, controllers who start off nice are more dangerous and more difficult to stop.

In “How to Stop Bullies in Their Tracks,” read how Brandi learned to get rid of the jerks in her life.

Even if you’re married with children, you can do it.  In some ways, despite the difficulties, it’s more important because you need to set a good example for your sons and daughters.  Teach them to stop abuse and bullying.

More Bullies in Public or Private Schools?

In his New York Times Op-Ed column, Charles M. Blow reported on the experience of his three children and the results of a study conducted by the Josephson Institute Center for Youth Ethics, which interviewed more than 43,000 high school students.  He reports that the study showed:

• “Boys who went to private religious schools were most likely to say that they had used racial slurs and insults in the past year as well as mistreated someone because he or she belonged to a different group.
• Boys at religious private schools were the most likely to say that they had bullied, teased or taunted someone in the past year.
• While boys at public schools were the most likely to say that it was O.K. to hit or threaten a person who makes them very angry, boys at private religious schools were just as likely to say that they had actually done it.”

In addition, he says that, “While some public schools have issues with academic attainment, it appears that some private schools have issues with tolerance.  No person is truly better when they lack this basic bit of civility.”

Most of the discussion and argument will focus on whether or not his general conclusions are correct about most private versus public schools.  And many people will base their conclusions on their personal experience in each type of school.

But the important point is not about the generalizations.  Don’t get distracted by academic speculation about the generalizations.  The important point is about the schools your children are going to.

If your children are going to a school that tolerates or encourages other children to think that they’re special and, therefore, that they can tease, taunt, mistreat, bully or abuse people who are different, that’s the situation you need to focus on.

Children need to feel that they’re special and that high standards of behavior are expected of them.  The problem is caused by the idea that, therefore, they can scorn or torment other people who aren’t in their group or who are different.

Bullies will target any difference they can find.  It’s not the difference that causes bullying; it’s the bullies who find the difference.  Of course bullies will focus on race, religion, color, gender, sexual preference, etc.  But we all also know examples of mean girls and mean boys who bully people they decide are too tall or short, too skinny or fat, or who have different hair color or hair style, or different clothes, or who aren’t as fashionable or faddish.

Their bullying can range from verbal, emotional and cyber-bullying to physical violence.  They form cliques or gangs to harass, cut-out, put-down, torment and abuse their targets.  If responsible adults don’t intervene and stop the behavior, bullies will be emboldened to push every boundary and to take power.  Unfortunately, mean parents often encourage their kids; sharing their prejudices and hatreds or thinking that popularity is worth any price.  Also, bullying parents will protect and defend their bullying kids, like Lucius Malfoy protecting his rotten son, Draco, in the Harry Potter series.

I’ve consulted with principals, teachers and staff of both public and private schools, who won’t ignore, tolerate or support bullying.  And we have developed effective programs to stop bullying.  In addition, I’ve seen both public and private schools in which principals, teachers and staff look the other way or condone or even applaud harassment, bullying and abuse.  Some even think that building school spirit this way is worth sacrificing a few weaklings or sinners.

I’ve also coached families of children in both public and private schools to help them learn how to stop bullies and how to be skillful when dealing with reluctant, do-nothing principals.  The “reasons” for the bullying usually vary from situation to situation, but the tactics used by bullies are the similar across the board.

More than generalization to be discussed and disputed intellectually at a party, we’re hit home emotionally by what happens to our children.  If one school, whether public or private, doesn’t stop bullies and it’s your children’s school, that’s the one that counts in your life.

But there is one generalization that cuts across all lines; we can stop bullies before we’ve analyzed in detail the reasons why a particular kid or group of kids selects its target(s) and long before we can teach them to have increased empathy and tolerance.  The first step is always having clear, firm and immediate consequences for the perpetrators.

If we don’t stop bullying and abuse, we’ll continue the downward spiral of stress, anxiety, negativity and depression; of loss of self-confidence and self-esteem; and of increased suicides among targets who become victims because the responsible adults didn’t protect and defend them.

Stop Relentless Bullies and Psychopaths Who Take Advantage of Your Politeness

We all recognize as bullies, brutes (male or female) at work or in our love and family lives who hit people or threaten physical violence.  But more bullies get away with their harassment, bullying and abuse by taking advantage of their victims’ rules about politeness. In her article in the Miami Herald, “It's time to get our behavior under control,” Robin Sarantos uses television’s “House” as an example of rude, inconsiderate, arrogant, discourteous, entitled behavior.  He eats other people’s food, searches his boss’ desk, reads a coworkers email, yells at and blames his coworkers.  And we’re supposed to think he’s funny because he’s a wonderful doctor.

But would you enjoy working with someone like him, who goes into your desk, listens to your private calls, says demeaning things about you, curses, cheats, stabs you in the back and spreads gossip and rumors?  Would you enjoy dating or being best friends with someone like that?

Do you enjoy the family members who come for the holidays or family occasions with their vicious, nasty, jealous tongues?  Do you enjoy exposing yourself to greedy, sarcastic or loud mouthed relatives?

What kind of loving relationship could you have with someone who puts you down, exposes your secrets, harasses you or makes cutting remarks with a smile and a laugh – pretending he’s just having a little fun or claiming that you’re too sensitive or can’t take a joke?

Often, when confronted by their smiling viciousness, we’re confused by the double message and think, “Maybe they don’t know how much what they said hurts,” or “If I say something, it’ll sound whiny or nasty.”  Many of us, when we’re surprised, shocked, baffled and stunned, revert to one of the three primitive human responses: We freeze.  And then it’s too late to protest.  Fear not, those bullies will always give you more chances.

Don’t be blinded by romantic feelings of love, or by family duty, or by your fear of a powerful person at work. Politeness doesn’t stop relentless bullies or psychopaths.  Relentless bullies don’t take your hesitation, politeness and passivity as a kindly invitation to respond with civility.  They take your lack of resistance as an invitation to bully you more.  They’re like jackals that sense easy prey.  The problem is not that they’re ignorant of social conventions: They know exactly what they’re doing: Pushing you around and getting away with it.

How do we know the difference between a relentless, abusive bully and a well-meaning person who stepped on our toes by accident?  It’s easy: Look for a pattern.

Well-meaning people who accidently said something hurtful, feel bad, apologize sincerely, make amends and promise not to do that again.  And they don’t do it again.  The last step is the key one: They don’t repeat the behavior.

Bullies will minimize what they did, or justify their actions by blaming on some fault of ours, or go through many of the steps of apologizing.  But they don’t make real amends and they don’t stop.  When bullies whack us and buy us candy or flowers, they’re simply bribing us to be available the next time they want to whack us.

The initial steps in resisting are easy.  We must react.  We may say “Ouch” or we may ask them nicely to stop.  If they’re well-meaning people, they’ll apologize and they won’t behave that way again.  If they’re bullies, we’ll have to do the more difficult work of being more firm and forceful.  Sometimes we can embarrass them to stop the bullying, but with relentless bullies we have to find real consequences that stop them.

If we ignore or minimize, if we beg or bribe them, if we appeal to their civility and manners, we’re asking to be whacked again.

These smiling bullies and control freaks actually produce more bullying incidents than the overt bullies who use violence.  Stop them or live like a frightened deer while they abuse your mind, heart and spirit.

Getting over parents who wound their children: the 2nd stage of growing up and leaving home

Obviously there are great parents.  And there are children who repeatedly wound their parents.  But let’s focus on parents who repeatedly wounded their children … and still continue to bully and control them even after the children have become adults. Whether that’s done consciously and intentionally, or the parents are righteous and oblivious to the effects they’re having, or they think that they’re preparing their children to be humble and moral or to face a hostile world, the pain is real and the effects can last for decades.

Before we review a typical case study and offer the keys to moving on and creating the life you want, let me ask, have you been wounded by your parents?

In general, boys are wounded just as much as girls, but let’s look at Irene.  She’s now a skilled and competent nurse, but getting there was a long struggle.  Her parents relentlessly belittled, denigrated and punished her.  They didn’t hit her often, but they forced her to do everything their way.  They knew best and were always right; she was always wrong.  They said that her character and personality was fundamentally flawed.  Despite everything they did for her benefit, they knew she’d never be a good or successful person.  She’d always be a loser.

In response to their hostile criticism, emotional blackmail and verbal abuse, Irene became insecure and shy.  Although she was very mature and competent in her professional life, when she faced her parents, she became a little girl again.  She was intimidated by their certainty and rules.  Facing these bullies, Irene became a self-bully; bullied by the old attitudes, beliefs, rules and critical voices she carried in her head.

Irene was like so many other wounded people in life-long therapy.  She was completely focused on her parents’ continuing bullying, on resisting them, on hating them, on finally pleasing them, on getting past them.  She gnawed on the bone of her parents endlessly.  She was depressed and sometimes suicidal.  She thought she needed repeated catharsis to keep functioning.

The relationship with her parents consumed her life.  Irene kept trying to convince them to give in to her and to approve of her so she could feel good.  She just wanted them to be fair and reasonable … and to like and appreciate her.  She thought she mustn’t ever create a safe distance from them even though they still bullied her.  The guilt would be overwhelming.

Let’s focus on the perspective that gave Irene back her life.  I think there are developmental transitions we all go through.  The first stage of growing up and leaving home is when we leave physically.  Most of us go to school, get jobs, get stuff (homes and cars), get spouses or partners, get children, get debts … get self-supporting.  We often move away so we can spread our wings without our parents’ eagle eyes on us.  Then we think we’ve become free and independent adults.  Externally, maybe.

We usually make this outer transition between the ages of 16-35.  When did you?

But that’s only the first transition.  There’s a second, necessary transition before we become truly unique, independent selves.  In this transition, we clean out the internal mental, emotional and spiritual homes we gave our parents.  We discard everything we took in when we were children.  And we take in what fits us now.  Some of the attitudes and ideas may be the same as our parents have, but much of it will be different.

In this transition, we get over our parents.  The present and the future we want to create become the focus of our world.  Our parents aren’t the focus any more.  They no longer fill up our world.  We move them off to the side or into the background, whether they like it or not.

Now we can take in attitudes and ideas as adults; adjusting them with our adult experience and wisdom.  Children take in ideas as black-or-white, all-or-none RULES, and apply those rules everywhere.  There’s no gray for them.  Adults know there’s gray in many areas.  We all did our best and it was good enough to keep us alive and get us to where we are now.  But we didn’t have the experience to judge with wisdom.  We misunderstood, misinterpreted and had very narrow visions.  We were kids.

This second transition is usually age and life-stage dependent.  For example, our careers reach a plateau, we can see the children leaving home, we become middle-aged, we notice the same, repeating life patterns and lessons, or we wonder if we’ll ever fulfill our heart’s desire.

Are you there yet?

When we’ve done this, we’re no longer controlled by our parents’ voices, rules, beliefs and attitudes.  We have our own view of life and what’s important for us and how we can get it.  We can create the life we’ve wanted, independent of whether they like it or not.  We may or may not reject them; we’re simply not controlled by them or by having to be like or different from them.  We make up our own minds.

When Irene saw her life’s movement with this perspective, she heaved a sigh of relief.  She wasn’t a loser or flawed sinner caught forever in an insoluble bind.  Her parents’ opinions of her faults and what she needed to do were merely their personal opinions, shaped by their upbringing.  Nothing more truthful or important than personal opinions.  She no longer put them on a pedestal.

She wasn’t helpless.  The situation wasn’t hopeless.  She was normal.  She just had to persevere in order to create a life that she could call her own.  And if her parents didn’t like it; so what?  They didn’t get to vote.  If they wanted to get close to her, they have to pass the tests of her 9 Circles of Trust.

Some people get this in a blinding flash when they’re relatively young.  For Irene, it took much longer.  The transition wasn’t easy for her but it was do-able.  She felt free and light, like a great burden had been lifted from her shoulders.  She was always stubborn.  Now she could use her stubbornness to persevere.  The light at the end of her tunnel was the life she’d always wanted to live.

She won’t let her parents wound her any more.  The big difference from decades ago was that now she was just as tall as they were.  She was an adult.  Keeping herself safe from them was more important than old rules that had led her to accept their abuse and control.  When she made her parents’ opinion unimportant and she turned to face the light at the end of her tunnel, she could feel her wounds healing, as wounds naturally do when no one is picking at the scabs.

Where are you with your parents?  Where are you with your own growing independence?

Top 12 Warning Signs of Controlling Husbands

What are the warning signs of controlling husbands?  Here's my list of the top dozen.  Do you have any to add? 1. Overt physical violence - they shove, slap or hit you; force you to have sex; force you to lie or drop the charges if the police were called. 2. You're afraid you'll trigger a violent rage - you walk on eggshells; they intimidate you with weapons; they threaten you, the children, the pets, your favorite things. 3. They make the rules; they control everything - what you do, where you go, who spends the money and what it's spent on. 4. You feel emotionally blackmailed, intimidated and drained. 5. You're told you're incompetent, helpless and would be alone without them. 6. You're told that you're to blame if they hurt you. 7. They push boundaries, argue endlessly and withhold approval and love if you don't do exactly what they want. 8. Their standards rule - your "no" isn't accepted as "no;" they're always right and you're always wrong; their sense of humor is right and they're not abusing you, you're too sensitive. 9. They isolate you - they won't allow you to see you friends or your family, go to school or even work. 10. They control you with their disapproval, name-calling, putdowns, demeaning, blame and guilt - no matter what you do; you're wrong or not good enough. 11. Your concerns generally don't get dealt with - theirs are more important so they can ignore your wishes. 12. They control you with their hyper-sensitive, hurt feelings and threats to commit suicide.

In addition to controlling you by making you afraid, they are the sneaky, manipulative schoolyard bullies who have developed adult ways to dominate, abuse and bully.

Many people allow themselves to be bullied repeatedly because they don't recognize and label the control and abuse as "bullying."  When you recognize and label their tactics and tricks, you'll be empowered to resist them.  When you learn effective skills and techniques, you can resist them successfully.

The same list applies to abusive, controlling, bullying wives, partners, boyfriends, girlfriends, teens and friends.

Peaceful methods (understanding, tolerating, logic, reasoning, forgiveness) sometimes stop mild bullying.  But you need firmer, stronger methods to stop relentless, determined husbands.