Jane’s 5 year-old daughter, Jenny, had been tormented for months by a bully in her class.  Even though the bullying girl was the same size as Jenny, she repeated took whatever Jenny was playing with, shoved Jenny down repeatedly and often pulled her clothes and hair. Jane had told her daughter that physical violence was never the answer.  Jenny should never sink to a bully’s level.  Also, the incidents were no big deal, the bully was probably bullied at home and didn’t know any better, Jenny should rise above and be the better and nicer person, Jenny should try to play nicely with the bully and make friends with her by giving the bully her toys, and to tell her teacher when incidents occurred.

The teacher talked to the bully but never stopped her behavior.

Eventually, one day, the bully grabbed a toy from Jenny and scratched her face.  In a fit of anger Jenny pushed the bully down and scratched her face really hard.  The bully backed away and cried.  The teacher was outraged at Jenny’s retaliation, sent her to the principal’s office and had Jane called.

What should Jane do?

First, what Jane did was to be very apologetic to the principal and teacher on Jenny’s behalf and then verbally chastise her daughter in the principal’s office for fighting back.  Fortunately for Jenny:

Jane illustrates how well-meaning parents can be the number one risk factor in converting targets into victims.

What would I recommend Jane do instead?  Should kids like Jenny ever fight back?

  • Jane should direct her anger at the teacher and principal who hadn’t protected her daughter from a bully.  Actually she should have been doing that all along, not simply after this incident.  She should have made repeated complaints, in writing, up the chain of responsibility of the school districtSchools can create effective stop-bullying programs.
  • She should have found out if other kids were being bullied at the school.  She should have rallied those parents, contacted lawyers and gotten the media involved in publicizing the do-nothing principals and district administrators who are a major factor in bullying-caused suicides.
  • If I were Jenny’s parent, I’d take her out for ice cream or an even bigger treat.  I’d congratulate her on successfully defending herself.  I’d tell her that she’s probably going to have to hurt the bully once more because many bullies are boundary pushers.  The bully will probably try her old tactics once more to test Jenny’s courage, determination and resolve.
  • I’d tell her that as she grows older, I’ll teach her how to fight back verbally and that if she learns verbal martial arts, she may not ever have to use physical methods.  But I’d see that she learns these also.
  • I’d also tell her that her teacher and principal are cowards and jerks.  They don’t protect targets from predators under their care.  A 5 year-old can understand that.  So Jenny should just be quiet and nod when they lecture her, and she should ignore what they say.  If niceness doesn’t stop bullies, then Jenny should get me involved and if the authorities won’t protect her, she must use force.

When harassment, bullying and abuse are tolerated they don’t remain isolated incidents.  Instead, bullying rapidly becomes a generally accepted pattern at a school or a districtWhen adults don’t fulfill their responsibilities, bullies realize they have the power to do whatever they want.  Other kids get lured into bullying or become bystanders instead of witnessesBehavior settles to the lowest common denominator.

Begging, bribery, appeasement, understanding, forgiveness, wishful thinking and the Golden Rule don’t stop bulliesUnconditional love of bullies doesn’t stop their behavior.  Relentless bullies are predators.  Kindness doesn’t stop them; they misinterpret our kindness as weakness and an invitation to harm us more.

I’ve been interviewed many times on radio and television programs.  Almost every woman who has interviewed me was a Jenny whose mother told her to take the high road and never fight back, verbally or physically.  But unlike Jenny, they grew up being “nice girls.” Now, they wallow in negative second-guessing and self-doubt, and a little depression and defeatism because they never learned how to protect themselves.  Now, they bear some anger toward their mothers.

They’re also unable to stop bullies at work or to teach their children how to stop bullies in school.

But they’re all eager to learn how to stop bullies and how to make school officials protect their children, whether they want to or not.

For some examples, see the case studies in “Parenting Bully-Proof Kids,” the companion book to “How to Stop Bullies in Their Tracks,” available fastest from this web site.

Since all tactics depend on the situation, expert coaching by phone or Skype helps.  We can design a plan that fits you and your situation.  And build your will and skill to carry it out effectively.

Cindy was up again at 2 AM, infuriated at her mother and her older sister.  They were so mean and cruel.  What they’d said and done hurt so much.  It was like she was a child again, subjected to their verbal beatings.  The more she thought of what they had done, the angrier she became.  She couldn’t stop her racing mind from obsessing on what they’d said. She linked the episode yesterday afternoon to the thousands of times she’d felt the same pain and frustration.  She wanted to beat them, even kill them, or never see them again.  But they were her family and she thought she couldn’t talk back or leave them.  She felt frustrated and stuck.

As the rage took her over, guilt and shame started growing.  How could she feel that hateful about her family?  Maybe they really were trying to help her?  The more she tried to get back to sleep, the more she jumped back and forth between rage and guilt.  She hadn’t seemed to make any progress in becoming a better, more spiritual person.

Cindy is stuck in “The Emotional Motivation Cycle.” The episode yesterday was like the key that started her emotional motivational engine.  And the more she thought about it, the faster ands hotter the engine went.

This cycle can be triggered by external events like Cindy’s mother and sister attacking her, or by thoughts and memories of previous episodes of harassment, blame or put-downs.  Once triggered the cycle repeats and builds in intensity and speed until we are taken over by it.  At 2 AM, in a half-sleep state we are most vulnerable to simply watching it run, as if on its own, and take over our minds and bodies.

Stages of typical cycles are:

  1. Hurt, Pain --> Frustration --> Anger --> Self-Bullying (Blame, shame guilt) --> Frustration -->
  2. Fear --> Run, Freeze --> Self-Bullying (Blame, shame guilt) --> Frustration --> Anger, Fear -->

Of course, the crucial question for each of us is, “What are the repeating stages in our cycle?”  We probably know exactly which thoughts, memories and words will follow in which sequence because we’ve done it to ourselves so many times.

Notice the stage in which we indulge in self-bullying: negative self-talk, blame, shame and guilt; loss of confidence and self-esteem; even suicidal thoughts.

What’s the Purpose of the Cycle? The purpose of the cycle is not really to make us feel angry and bad, even though it inevitably does.  The purpose is to motivate ourselves to make effective action.  Feeling is a tool; make us feel bad enough and we’ll finally break out of the iceberg that traps us and do something so they can’t hurt us again.

The purpose might seem to be to change the behavior of the bullies, but I think a better way of thinking about it is that its purpose is to goad us so that we simply won’t have bullies and their harassment, abuse, nastiness and bullying on our “Isle of Song.”

We may or may not be able to change their behavior.  We must accept that they have free will and they may not stop their toxic behavior.  All we can do is have effective consequences for their behavior and not put ourselves in harm’s way.  If they won’t change, we can’t allow them on our Isle of Song.  We won’t accept their control of us even or especially when they’re righteousWe won’t be slaves, scapegoats or whipping boys/girls.

The major downsides to the Emotional Motivation Cycle method of self-motivation are that:

  1. It can make us too depressed to act.  We make ourselves feel like we did when we were children; all our strength, energy, adult wisdom, determination and skill are sucked out of us, and we feel helpless and hopeless again, like we did when we were children.
  2. If we wait until we’re enraged, we’ll explode and do something ineffective that we’ll regret.  We’ll go too far and then repeat the cycle with emphasis on the self-flagellation.  Or our oppressors will change the subject and use our over-reaction to attack us on a different front.

Two responses, often championed in self-help literature, do not work:

  1. Stop thinking about it.  However, ignoring the insistent call of our spirit is not effective, and who would want it to be?  Our spirit wants us to do something effective; to stop bullying on our Isle of Song.  Nothing less will satisfy our spirit.  Why should we settle for less?
  2. Become more spiritual, understanding, forgiving – act like the Golden Rule requires.  The assumption here is that our unconditional love and perfection will convert bullies and they’ll stop abusing us.  Or we’ll get into heaven faster. That’s simply not true for real-world bullies.  Our spirit knows that also; that’s why it won’t stop bringing us back to the problem.

Instead, I recommend:

  1. At 2 AM, wake up so we can be mentally, emotionally and spiritually strong, not weak.  Get out of bed, eat a little chocolate, shower if you need and plan what to do to act effectively.
  2. Connect with our spirit’s call and pledge to answer it.
  3. Connect with our spirit’s strength, courage and determination.
  4. Then we can coach that inner voice to help us by giving us the necessary strength, courage and determination, and by helping create an effective plan.

But what if the bullies won’t like us or will think badly of us? Who cares what jerks and sociopaths think – just stop them from abusing and harming us?  We don’t owe toxic parents or relatives anything, even if they fed us when we were children.  Good behavior is the price for admission to our Isle; blood, especially bad blood, doesn’t get them on our Isle.  Maybe we can even measure our success by how unhappy they are?

Often, the desire to protect our children from obvious, blatant rotten behavior motivates us to break the cycle and stop the abuse.

We can train ourselves to respond to our spirit when the situation is merely an irritation or frustration.  We can develop good habits that function naturally, automatically, easily.  The more we start listening to our inner voice, the more we’ll respond effectively in the moment of an assault or at the first self-hating thought.

You’ll find many examples of these responses in “How to Stop Bullies in Their Tracks,” available fastest from this web site.

Since all tactics depend on the situation, expert coaching by phone or Skype helps.  We can design a plan that fits you and your situation.  And build your will and skill to carry it out effectively.

 

 

My personal and professional experience is that forgiveness doesn’t stop real-world bullies. Most people think forgiveness consists of two things:

  1. Some surge of feelings that makes us more kindly disposed toward a person who has injured us, whether intentionally or not.  Words in dictionaries include:
  • A thawing or understanding, caring, sympathy, empathy, compassion, pity, pardoning, clemency, mercy, kindness and benevolence and
  • A letting go of anger, resentment, the desire to punish, vindictiveness and revenge.
  1. Putting ourselves back into the same situation with that bully to show that we trust him not to take advantage of us or harm us.

Many people are addicted to those wonderful feelings of forgiveness.  They feel morally superior and spiritually advanced.

Indeed, when our hearts open up, a bridge of good will and good behavior can be created.  The other person may be genuinely sorry for their behavior and won’t do it again.  If possible, amends can be made with a reciprocal flow of open-heartedness.  Subsequent interactions can be founded on charity and caring.

There have even been documented cases in which parents have forgiven the murderer of their child, and the murderer was transformed and spent the rest of his life making amends and teaching others about the bond of caring that can exist between all humans.

Real-world bullies – relentless, narcissistic control-freaks; mean, nasty, emotional manipulators and blackmailers; taunting, harassing, abusive predators – don’t stop because we forgive them.  Indeed, they interpret forgiveness, understanding and caring just like they interpret unconditional love – as signs of weakness and invitations to increase bullying and take advantage of us more.

I think of forgiveness in a totally different way.  When we’ve forgiven someone, they don’t occupy much space in our thoughts and lives.  We simply don’t think about them much.

If we observe people carefully, we can see that we usually get to that place of forgiveness when we’re confident that we’ve met two conditions:

  1. We know that we’re protected from that bully; we have the awareness and skill so that we won’t let them harm us again.
  2. We also want to see them make amends that require effort and sacrifice.  It’s not enough that they apologize or promise they’ll never do it again.  Talk is cheap; it’s too easy to say, “Sorry” one time.  We want to see acts that make amends over time.

Also, our confidence is not about whether or not the bully has transformed and won’t hurt us again.  We’re simply confident in our own abilities.  Then we can stop obsessing on the incidents of abuse and bullying, and focus on what we want to do in our lives.

Our previous obsession with the pain of bullying was simply motivation, a strong reminder that we don’t want to experience that ever again.  Once we’re sure ourselves, we no longer need to revisit the painful incident to remind us to be prepared.

But how about the idea of putting ourselves back into the same situation again to show forgiveness?  Nonsense.  Although we can see the spirit of goodness within each person, that’s not what we get to deal with in the physical world.  We get to deal with their personality and ego.

Before we trust someone and allow them in our lives, we should observe them in many situations, time after time.  We should observe their behavior, not the reasons, excuses and justifications for their actions.  We should permit them to move closer by small steps.

Personally, if the pain caused by the bully was great, I don’t want them in my life again, no matter how much they want to continue and promise they’ve changed.  We can go our separate ways.  I can observe from a distance and after 20-30 years I might change my mind about interacting.

There are many processes we can use to reach that level of determination and skill.

Why do I take this strong stand?

Because I’ve seen so many sneaky, manipulative, toxic parents who, after a lifetime of battering and spurning their children, get old and want those children to serve them.  The parents now admit they were wrong and insist that the children take them back and cater to their wishes.  The emotional blackmail is, “If you were a truly forgiving person, you’d be understanding and kind, and care for us now.”  But these toxic parents don’t stop bullying their children.  They’re merely narcissistic, control-freaks demanding or blackmailing or using guilt to get what they want.

I’ve seen so many abusive husbands beg their victims for forgiveness, and then after a short period of good behavior, go right back to battering.

Why put yourself in harm’s way?  Let these bullies practice being transformed on other people’s bodies.  Watch them from a distance for 20-30 years to see if they’re sincere and can keep their promises.

But let’s go back and ask, “What if you’ve forgiven the murderer of your child, but the murderer wasn’t transformed by your forgiveness?”  You’ve lost nothing.  The murderer is still behind bars, I hope forever or awaiting the death penalty, and you’re still on the outside.  Nothing will bring your child back so you might as well think only rarely of the murderer and think often of your child and how you want to live now.

Self-forgiveness is akin to this, but it’ll be the subject of another article.

You choose which way of looking at forgiveness you want; which criteria you’ll follow before you forgive.  Which way gives us the kind of life we want: to feel spiritually advanced and get taken advantage of repeatedly or to keep bullies out of our internal and external worlds?

Of course, your plan must fit you, your family and the situation.  With expert coaching and consulting, we can overcome the voices of our fears and self-bullying.  We can overcome childhood rules that aren’t appropriate to our desire to thrive in the real-world.

When is guilt bad; when is guilt good?  When is it a normal, healthy emotion and when is it harmful?  Most people try to answer these questions the wrong way.  And they forgot to consider how bullies try to use our guilt to harass and abuse us.  Most people analyze whether the guilt we feel in a particular situation is right, is what we should feel because we’re behaving or behaved badly, is normal because the average person should or would feel guilty for acting the same way. But let’s stand the approach on its head.

Let’s not judge the actions and situation by some external standards of right or wrong.  Instead, let’s look at guilt as if it’s a force for motivation, as if the purpose of guilt is to get us to do differently or better, as if we keep replaying the guilty feelings until we act to make things better, until we live up to our own standards.

When I think this way, the picture is much clearer.

  • For most people, “bad, unhealthy, useless” guilt then becomes a major form of “self-bullying” that’s a waste of time.  We’re not proud of ourselves.  We run ourselves down, beat ourselves up, feel ashamed and harm ourselves.  Or we cover up the guilt, declare ourselves innocent and blame the other person.  We become righteous and indignant; it’s not our fault.  Or we wallow publicly in guilt, looking for sympathy.  But we don’t do better.  We keep repeating the actions we feel guilty about.  Wallowing in guilt, perfectionism and continued self-bullying increases stress and leads to loss of confidence, low self-esteem and depression.  And, eventually, we may even get a thrill from self flagellation.  We’ll resent people who take the fun out of our misery.
  • “Good, healthy, effective” guilt leads us to do something productive.  We stop procrastinating, get over addictions, act better toward people, set boundaries we need, live up to our highest standards and make amends.  Some examples: we apologize for being nasty to our kids, spouse or partner and don’t do it again; we do the difficult chores at home or work that we’ve been avoiding; we give more generously to those in need; we pay our share; we return the stuff we’ve borrowed; we stop making sarcastic and catty remarks about our friends’ clothes, habits children and struggles to lose weight.  We know many specific situations in our own lives.
  • What if people don’t feel guilt when they should?  Looking with this perspective, we can see them as not motivated to change and as being aboveboard at it.  I can trust that they don’t have the standards I do.  Good.  Now I know that I have to protect myself against them.  Many bullies act ashamed and contrite.  They promise to change and they bring candy, flowers and sweet words.  I look at the behavior.  If they don’t change, I wish them well in their therapy and rehabilitation, but I won’t go on that roller coaster ride with them.  The pain is too much.  From them, I have to protect the island my kids and I live on.  I vote them off our island, no matter what the relationship and their suffering, promises and claims that I owe them so much that I should allow them to abuse and brutalize me.
  • How do bullies use our guilt?  Predators are always on the attack.  They try to get us to question the purity of our motives and past behavior.  Stealth bullies are especially effective at this.  Once we start questioning ourselves, our imperfections, self-doubt, negative self-talk, self-hatred and self-loathing will keep us stuck; weak and easy prey.  We won’t have the strength, courage and perseverance to stop them.  Before bullies would admit they need to change, they want us to waste our time trying to be perfect according to their standards.  For example, see the case studies of Carrie, Kathy and Ralph responding to guilt-tripping bullies in different situations in “How to Stop Bullies in Their Tracks.”
  • Guilt is over-rated as a motivating force.  When we’re kids, we all try guilt to get us to do what we don’t want to.  Then we become afraid that if we stop whipping ourselves, we’ll become lazy, immoral and unfeeling slugs and failures.  But as adults, we can transition to motivation strategies that depend on the desire to do what’s good and right, and makes us joyful.

Joining our highest standards to our passion creates a different one of us, gives us a different motivating force and creates a different world for us.  Yes, that’s a big change.  But it’s a change we’ve hungered for.

How different our worlds would be if we stood up for ourselves, our families and what’s right because we are passionate in service to our best and strongest, not ashamed and guilty of what we did wrong?

Recent articles in the “New York Times” by Shayla McKnight, in the “Harvard Business Blogs” by Cheryl Dolan and Faith Oliver, and in “Stumble Upon” have focused on the harm done by workplace “gossip girls,” “mean girls” and on the difficulty in stopping these bullies.  However, some academics have even made a case for the benefits of gossip at work. Although men also engage in gossip at work, the typical image of harassment and bullying with gossip involves grown up mean girls using the same tactics they perfected in middle and high school.

Gossip is part of a pattern of negativity, verbal abuse, sabotage, rumor mongering, exclusion, back-stabbing, public ridicule, “catfights,” arguments, vendettas, disrespect, cutting out and forming warring cliques, crowds or mobs that wreaks havoc on previously productive teams.  Conflict and stress, and turnover and sick leave increase, while morale and productivity are destroyed.  These tactics lead to hostile workplace and discrimination suits against companies that don’t actively recognize and remove stealthy gossip girls, their supporters and managers who tolerate the bullying.

Although gossip, harassment and bullying by mean girls are scourges at work, they can be stopped.

Of course there are people for whom gossip is a way of life.  They can’t imagine living without talking about other people.  But if you want to maximize productivity of your team or company, you’ll have to stop these people, as well as the hardened climbers who use gossip to gain power and turf, or who simply like inflicting pain on their victims.

The key to stopping these hostile behaviors is team agreements:

  • Ban the practices – have clearly stated company policies and procedures.
  • Publicize the no-gossip policy during interviews and new-employee orientation.
  • Track behavior as part of evaluations that count.
  • Involve the whole team, as well as managers, to hold one another accountable.
  • Remove people who insist on their own destructive behavioral code.

Make the overall tone at work be “We have more important things to talk about than gossip.”

Obviously, the burden falls on owners and leaders.  They set the tone.  If they’re the gossip girls or boys, you won’t be able to change their company.

But owners and leaders can’t do it themselves.  They must involve and enroll all the employees.  They must promote and keep only those who actively support the effort to create better attitudes and behavior.

Sometimes the voices of an outside expert and company lawyers are necessary to guide the process.  But ultimately, leaders and employees must take charge of creating an environment where they can thrive without having to look over their shoulders with the same kind of anxiety and fear they had in middle of high school.

Andrew Meacham in the Tampa Bay Times article, “Sexting-related bullying cited in Hillsborough teen’s suicide,” reports on the suicide of Hope Witsell.  Witsell’s death follows the sexting-triggered suicide of Jessica Logan who was taunted, harassed, bullied and abused for similar reasons. Of course, ultimately the choice was Hope Witsell’s, but the principals and district administrators at Beth Shields Middle School and at Lennard High School took the wrong approach.

According to the article, 13 year-old Hope sent a photo of her breasts to a boy she liked.  Bad choice.  A rival girl saw the photo on the boy’s phone and forwarded it to other students.  The photo went viral.  Like piranhas, mean girls and vicious boys at the schools joined the general feeding frenzy.  Hope was accosted as a “whore” and harassed for more nude photos at her school and also at a Future Farmers of America Conference.

Let’s focus on only three aspects of this terrible situation:

  1. The school principals and teachers who didn’t stop the frenzy.
  2. The mean girl who first forwarded the photo, the other vicious kids who passed it on and the predators and bullies who attacked a wounded target.
  3. Hope’s self-bullying.

The middle school has a policy against sexting and disciplined Hope: Suspension and loss of honors and privileges.  But, even though the principal and teachers were aware of the taunting, harassment and bullying, there is no report that they did anything to the predators – No all-school meetings about how wrong the behavior is; no follow-up with the police to see who was illegally forwarding the nude photos; no action in the cafeteria when Hope was being harassed by other students.  Even though they knew what was happening, there was no extra vigilance to protect Hope from the attacks.

They did follow up with Hope’s parents to explain their punishment of her, but they took no action to stop the mean girls and vicious boys.  Also, they never called Hope’s parents when they found out that she was cutting herself.

There’s no much you can do once a feeding frenzy has started, but the legitimate authorities at school and the police can be talking to the kids and their parents.  You must make an attempt to rally parents and students to stop the attacks, even though you think Hope was a dope.

Hope’s diary and conversations with her friends were full of self-bullying.  This negative, critical self talk destroys self-esteem and self-confidence.  Self-bullying makes any kind of setback or embarrassment into a humiliating catastrophe that seems to destroy the child’s life forever.  Looked at through self-bullying eyes, the future will seem hopeless, the person helpless to redeem herself.  As Hope wrote, “Secretly TONS of people hate me.”  That’s the wrong conclusion to draw.

Obviously, there are many places Hope’s parents could have intervened had they known how serious the situation was.  But I think the first one is here: Parenting bully-proof kids begins with helping them stop self-bullying, with helping them build strength, courage, resilience and determination in the face of humiliation, disaster or abuse.

Laws are good, but they aren’t enough to stop foolish girls from sexting.  Laws against forwarding pornographic pictures are good, but aren’t enough to stop people from distributing them.  It takes a concerted effort by adults to set the tone; to create an atmosphere in which all students and parents are aware of the stupidity involved and the harm that can be caused.

On July 2, a federal judge overturned guilty verdicts rendered by the jury against Lori Drew, 50, who was accused of participating in a cyber bullying scheme against 13-year-old Megan Meier, who later committed suicide. This case demonstrates why we need federal laws to stop cyber bullying, harassment and abuse.

The facts in the case were agreed upon even by Drew.  She set-up a MySpace account under an assumed name, “Josh Evans,” that was used by her daughter and an employee to harass, bully and abuse 13-year-old Megan Meier.  It is not clear what other actions Drew took to use or promote the use of the site.  After many attacks on Megan, the fake identity eventually encouraged her to commit suicide.  The three perpetrators would not admit who sent that message.

While that sounds straightforward and obviously wrong, and most people react with outrage, there are no Federal laws to prevent such attacks.  Since there are no laws making the cyber bullying, harassment and abusive actions of Lori Drew, her daughter and her employee a felony, prosecutors had to bring weak charges based on unauthorized computer access under the Computer Fraud and Abuse Act.

Despite difficulties in stretching the application of these laws to cover the cyber bullying, a jury found Lori Drew guilty of three misdemeanor counts in the case.  However, the judge overturned the jury and acquitted Drew of the charges.  Some of the arguments for the defense were: * The three bullies didn’t know the terms of agreement for setting up their MySpace account because they hadn’t read the MySpace contract they agreed to. * Stretching the laws to cover their actions could set dangerous legal precedents.

Even though we can follow the legal arguments, the sense of outrage still remains.

This situation makes an obvious case for the need for strong Federal anti-cyber bullying laws. If there were clear laws and stiff penalties against, for example, using sites to defame, embarrass, harm, abuse, threaten, slander or harass third parties the case against the three people would have been different.  In addition, we must not offer people anonymity or secret identities to attack other people online.

Of course these laws would infringe on free speech and some people’s desires to create secret identities online.  Which is more important, protecting adults and children against anonymous attacks or free speech?

In the case of the suicide of Megan Meier, had Lori Drew’s daughter accosted Megan in person, laying forth whatever complaints she had, saying whatever vindictive and nasty things she wanted to say, the situation would have been very different.  Megan would have been able to face her accuser.  She would have known her accuser’s personal agenda.  She could have argued or ignored the attacks.  But online attacks through a false identity are a very different matter.

Of course lawyers debate legal precedents.  But we all know the protection we’d want against anonymous people who put signs or graffiti on our homes or burn crosses on our lawns.  We clearly see the need to regulate these actions, even if they aren’t direct attacks with a deadly weapon.  Cyber bullying, harassment and abuse require the same regulation.

Lori Drew and her attorney are trying to drum up sympathy for her.  They say that she’s had to pay legal fees and move from Missouri due to the publicity and anger her family has faced.  They may not have envisioned the final consequences of their hoax, but once we go down the pathway of harassment, bullying and abuse, we can’t control the results.

As parents, this case also should make us question our children’s use of social networking sites like MySpace.  I always recommend drawing firm lines that encourage face-to-face friends and prohibit virtual friends, who, by definition, aren’t real friends.

According to the Wall Street Journal article, “CyberBullying Report Opposes Regulation,” a recent report on cyberbullying suggests that, unlike other Internet scares, this one is well-founded, but it questions some of the regulatory efforts that are gathering steam.  “The report, by the Progress & Freedom Foundation, a right-leaning Washington think tank that focuses on technology public policy, says that data from child-safety researchers” indicate that much of the furor is overblown. I disagree strongly: The furor is not overblown and we do need Federal laws to stop cyber bullying, harassment and abuse.

The right-leaning think tank’s objections to new anti-cyber bullying laws are that:

  • Worries over online predators are overblown because one study of arrests from 2000 to 2006 showed that most of the offenders approached undercover investigators, not kids.  I’m glad the offenders approached undercover investigators.  But that’s no reason not to have laws.  Between 2006 and now, offenders have gotten smarter.  And, of course we want laws so we can protect the kids who are approached.
  • They estimate that threats due to peer-to-peer bullying are more serious than those due to cyber bullying.  Even if that’s true, that’s no reason to abandon kids who are targets of cyber bullying, harassment and abuse.  As shown by the case of Lori Drew, without Federal laws, cyber bullies can’t be prosecuted effectively.  The Judge acquitted this adult even though she set up the MySpace site that was used to harass and abuse teenager Megan Meier until she committed suicide.
  • Laws pose “thorny issues” that are entwined with free speech.  Again, that’s no reason not to enter the thicket.  That simply lets us know that the laws will have gray areas and both the law and the interpretations will be continuously evolving as hardened criminals find loopholes.  Laws encourage angry, potentially vindictive people to think twice before doing anything impulsive and rash.
  • Laws would make statements that defame, embarrass, harm, abuse, threaten, slander or harass third parties illegal online, even though such statements would be allowed if said on a playground.  That’s not a problem; that’s an obvious benefit.  That acknowledges the truism that statements made in a local context or face-to face usually have very different consequences than hostility put out to the whole world on the internet, especially if the statements are anonymous or made through the safety of false identities.
  • We can solve the problem best through better education.  Nonsense.  Of course, education and vigorous stop-bullies programs are very helpful, but they’re not enough.  Education alone does not yield the most benefits.  Education, anti-bullying programs and enforced laws all together yield the most benefits.
  • Teaching people to behave civilly online is no different than teaching children to use proper table manners, to cover their mouths when they sneeze or to say, “thank you.”  That’s also nonsense.  If an adult is a slob at home, no one else is harmed.  If someone gets drunk and disruptive at a restaurant, a movie theater or a ball game, they can be asked to leave or ejected or arrested.  The harm caused by eating with the wrong fork or not saying “please” or “thank you” is minor compared to the harm that can be caused by cyber bullying, harassment or abuse.  Ask the families of Megan Meier or Jessica Logan, both of whom committed suicide after they were made the targets of cyber bullying.  Ask the families of the thousands we don’t hear about them in the media.  They suffer, helpless to stop their abusers, but valiantly and quietly to struggle through life.

Online attacks are becoming an epidemic.  Some sites even specialize as forums for anonymous bashing and attacks.

Laws are made to state the standards to which we aspire and to diminish people’s ability to harm others as much as possible.  Laws may be imperfect and enforcement may be difficult and spotty, but that’s better than nothing.  I’d rather have anti-bullying laws that protect kids 90% of the time and have difficulties 10% of the time, than have no laws to stop cyber bullying and leave kids vulnerable 100% of the time.

Our laws and even our system of checks and balances are founded on our understanding that no matter how much education people have, they will often seek power and revenge.  They won’t always be good and sweet and kind.  If given the chance, people will be mean, nasty and vicious to others, especially if they can act anonymously or the target can’t fight back effectively.

We must rise to the challenge posed by new technology and keep evolving laws and enforcing them the best we can.  We must stop cyber bullying.

Numerous articles, including Sandy Maple’s on parentdish.com, “Teen Insult Web Site Shut Down,” have reported that online free speech has bowed to the pressure of community values.  In an effort to stop online harassment, cyber bullying and abuse, a coalition has pressured Go Daddy, the internet host, to pull a web site, “People’s Dirt,” out of cyberspace.  Calling it an “insult site” is misleading.  The site was forum for anonymous hate mail. What did it take to pressure Go Daddy to drop the site?

The site was very popular with vindictive and vicious high school students who used it anonymously to publically trash-talk, harass, abuse and embarrass their targets.  The combination of slander and defamation on the hate board was illegal, but the anonymity offered by the site protected the abusers.

A joint effort by parents, students, school administrators and the Maryland Attorney General brought sufficient pressure on the Go Daddy Group and the “People’s Dirt” advertisers – the advertisers pulled their support and Go Daddy acted to preserve its reputation.

Whether protecting kids from physical bullying or from cyberbullying, that grouping is always necessary to stop bullying at school or online.

The Go Daddy hosting service agreement with its users allows Go Daddy to end service for sites whose content includes activities that “defame, embarrass, harm, abuse, threaten, slander or harass third parties.”  The contents on the site, including a threat to kill students and staff, racial slurs, claims of promiscuity about named high school students, and accusations against named teachers fit into those prohibited categories.

Go Daddy could have resisted the effort and forced the group to go to court to prove some sort of illegal activity.  But this is a much better solution: common cause to stop bullying and abuse.  Go Daddy will find other ways to make money.

Every society or community limits complete free speech because of a more important value: The balance necessary to maintain the strong sense of community that enables the people to live together peacefully.  Neither end of the scale – complete free speech or complete censorship and repression – yields a society worth living in.  Some form of compromise, some balancing of individual and communal desires and needs is always reached in communities that move ahead amicably.

Whether the site will remain offline is still an open question.  Other internet hosts may be willing to carry it.  Alfredo Castillo, the site's founder, has previously said that if the site was removed by Go Daddy, he would move it to an international host, where it could skirt any American prosecution.

Mr. Castillo is a person who doesn’t care about his community.  He’s an individual isolated from his community’s values.  He’s interested only in his own desires to make money.  Those are some of the identifying characteristics of bullies and sociopaths.  Anyone know where he lives and where his children go to school?

My advice was asked on this situation on condition that the author remains anonymous.  What would you do if you faced a two-faced coworker or teammate who treated you civilly in public but attacked you when you were alone?  And no one else in the office knew or would believe you. In public, Bart (fictitious name) smiled and seemed helpful to Fran (fictitious name).  Even though he didn’t know her specialty, he started offering polite, detailed suggestions in an authoritative and convincing way about how she could improve her performance.  Fran felt like she was being micro-managed in a way she couldn’t resist or argue back.  It would take too long to show why his suggestions wouldn’t work and she didn’t think everyone else was really interested.  Other members of the team started to think she was pretty incompetent since Bart knew so much more.

In private, Fran asked Bart to stop being so controlling and making her look bad.  He agreed to, but then he continued to subtly demean her in public.  In addition, he started ignoring her, leaving her out of the information loop, and putting her down subtly in front of others.  Fran again asked him to stop.  Bart said he wanted them to have a good working relationship and suggested a meeting to clear the air.  Fran was initially wary, but he persisted and she agreed.

At the private meeting, Bart told Fran she was the worst person he'd ever worked with.  She wasn’t completely bad professionally, but she had the worst personality he’d ever seen.  He wanted her to treat him with as much friendliness as she treated other people in public.  Fran was mystified because he didn't say who these other people were and she thought she already treated everyone politely and professionally.

He said Fran was bullying him, he couldn't sleep at night because of her, she was just as hostile and nasty as another girl he used to work with and his girlfriend agreed that Fran was bullying him, even though Fran had never met her.  He said he’d been verbally cruel to people in the past, but he didn't want to be with her.  He said Fran was the worst person he'd ever worked with and the worst thing about his otherwise perfect job.

Fran felt scared because nothing like this had ever happened to her before and because Bart said everything very quietly and calmly with a twisted look of pure hate on his face.  He seemed to be enjoying it.  Fran had never seen him look or act this particular way before, so she thought others wouldn't believe her.

He carried on this way for an hour and Fran felt like she was in the presence of a psycho.  She apologized profusely.  He kept twisting the knife.  She said she was sorry for “bullying” him.  He kept twisting the knife.  She asked how she could make things better between them.  He kept twisting the knife.

Since she had to work with him closely, Fran pretended to be his friend from that day on.  She followed up two weeks later to see if he was happier.  He said he no longer thought of her at night, but added that he hated her because of the way she treated him.  He didn’t stop correcting her in public and he continued to sabotage her work.

Don’t waste time psychoanalyzing Bart and Fran or thinking that some trust building exercises, communication techniques or skillful conflict resolution will bring them together.  Fran should realize that she and Bart live on different planets.  She thinks she’s okay and he’s a scary psycho.  He hates her guts, thinks she bullies him and that professional behavior allows him to vent his feelings and hatred.

In her world, she’s faced with a relentless, crazy person who blames everything on her and is out to get her.  In that office, she’ll always feel his hatred shooting into her back.  She’s also afraid he might blow and physically harm her.  She must be willing to skillfully fight a work war against a fanatic or have her credibility and reputation destroyed.  Or leave.  For example; see my article in the Denver Business Journal on winning a work-war.

Notice that every time she tried to please him by taking the blame or being nice, he only twisted the knife more.  Fran’s comment that she never met his girlfriend probably shows that she thinks she can prove her case with reasoning, logic and good will because everyone will listen and be objective.

There are many other variants of the two-faced, bullying colleague.  Some stealth bullies spread rumors and lies behind your back.  Some cut you down behind your back.  Some drive a wedge between you and other people by telling them that you said bad things about them.  These back-stabbers always work in the dark and can’t be pinned down

My books, CDs and coaching can help.

What did Fran do?  Fran secretly hated Bart for what he had put her through.  She didn’t want to become buddies with him.  Also, she didn’t want to waste her time proving to everyone how mean and crazy he was.  Three month's later, she secured another job and left.  Since then, she’s been happy at the new job.

That’s one effective solution to deal with people like Bart, but what will Fran do if she encounters another one.  For example, if she’s highly skilled and competent, she’ll make someone else jealous, scared and angry.  If she’s beautiful, she’ll arouse these same feelings in some other women.

What would you do if you were Fran?