Bosses who avoid conflict create a big mess

You probably don’t want an angry, confrontational, bullying boss.  But, do you want the other extreme – a conflict-avoidant boss? I vote, “No.”  Conflict-avoidant bosses create breeding grounds for passive-aggressive employees and self-appointed tyrants.

For example, Helen’s boss is nice and sweet.  And that’s her problem.

To read the rest of this article from the Austin Business Journal, see: Bosses who avoid conflict create a big mess http://www.bizjournals.com/austin/stories/2007/07/23/smallb3.html

Larry is always thoughtful and considerate.  He tries to agree with everyone.  Although he inspects each employee’s results and asks penetrating questions, he won’t tell them what they must do.  If two of his staff disagrees, he won’t intervene and make a decision, or force them to resolve the issue.

Helen has frequent and critical deadlines, but in order to do her job she needs information supplied by Lindsay, another employee in Larry’s department.  Lindsay says she’s too busy to give Helen the necessary information within the agreed-upon timelines.

Helen asks and asks but nothing seems to work.  She tries begging, twisting Lindsay’s arm and even explaining her predicament at team meetings.  She tries every communication and management technique her friends and human resource professionals suggest.  Lindsay simply goes on her merry way and stonewalls Helen.  She’s a sneaky bully.

In public, Lindsay always agrees to do that part of her job but then simply ignores the commitment.  In private she says Helen’s not important enough.  She doesn’t like Helen and she’s going to sabotage her.  In one-to-one meetings with Larry, she undercuts Helen’s needs, communication skills and performance.

Larry says he can’t do anything.  If he tried to force Lindsay, it’d create conflict – and he doesn’t want confrontation.  Larry is so sweet and nice.

Larry avoids conflict with Lindsay but creates conflict with Helen.  He’s upset with not getting what he needs from Helen but not upset enough to break the deadlock.  He’s more afraid of Lindsay than he is of Helen.  Lindsay knows she’s secure.  She has no pressure to serve Helen and no consequences for resisting.

There are numerous variations on this theme but they all lead to the same symptoms.  Performance decreases.  Behavior sinks to the lowest level tolerated.  Narcissisism, incompetence, laziness, gossip, back-stabbing, manipulation, hostility, crankiness, meeting sabotage, negativity, relentless criticism, whining, complaining, cliques, turf control, toxic feuds, harassment, bullying and abuse thrive.  Power hungry bullies take power.

Absentee bosses – whether they’re waiting for retirement, have distracting personal concerns, are mentally tuned out or are cowards – create sanctuaries for unprofessional behavior.  When there’s a vacuum of authority, the most aggressive, ruthless and controlling people are drawn in to fill it.  It’s like the worst behavior of children coming out when their teacher leaves them alone for the day.

Conflict-avoidant bosses don’t implement decisions necessary for overall productivity because they won’t face resistant people and get them to do what’s necessary.

If you avoid facing someone who’s unhappy, you’re abdicating your responsibility as a leader.  You’ll probably live to regret the pain caused by abandoning your duty.  Your good employees certainly will regret it.

High standards protect everyone from unprofessional behavior.  You can learn to eliminate the high cost of low attitudes, behavior and performance.

All tactics are situational.  Expert coaching and consulting can help you create and implement a plan that fits you and your organization.

Don't ignore new hires after they start work

You’ve spent a lot of money finding and hiring the perfect employee.  Do you kick back, feel the thrill of success, and throw the new hire into the jungle in hopes they’ll become productive rapidly? If you do, you’ve just wasted all the time and money you spent making that great hire.

To read the rest of this article from Business First of Louisville, see: Don’t ignore new hires after they start work http://www.bizjournals.com/louisville/stories/2008/01/28/editorial1.html

For example, Helen was a highly skilled manager with a great track record.  On the first day at her new company, she was introduced – then senior management abandoned her.  Thus, the predators on her team felt emboldened, and immediately tried to see how far they can push her.  Who’s really going to be the alpha wolf and control this turf?

Helen wanted to start off on the right foot.  So she talked reasonably to each of them, one to one.  She tried to understand why they were so hostile and tried to get them to understand how much her feelings were hurt.

The bullies interpreted her reasonableness as weakness and her hurt feelings as vulnerability.  They remained hostile and righteous.  They escalated their emotional harassment and abuse into a feeding frenzy.  They claimed it was Helen’s fault their feelings were hurt.  Her feelings didn’t matter to those narcissistic bullies.  They told her they had nothing to apologize or make amends for.  Their threat: If Helen didn’t leave them alone, they’d complain to the senior manager.

Helen felt like she was the new kid trying to break into a clique of junior high school princesses.

Leadership spent a lot of time, energy and money hiring Helen but they failed to support her.  They didn’t set the tone for how new hires are to be treated.  When they didn’t support Helen’s attempts to set high behavioral standards, they enabled a toxic workplace and she moved onto bigger and better things.

Imagine your company beginning with a vacuum of standards for behavior.  If you and the highest quality staff don’t set the tone for the workplace, the most vicious and nasty members of your staff will fill the vacuum with their standards.

I discovered that the leaders at Helen’s organization weren’t merely absentee, they were conflict-avoidant cowards.  They weren’t successful leaders.  They tried to avoid stopping bullying while they whined and complained, “Why can’t we all just get along?”

Don’t throw new hires to the turf-building jackals.  The simple solution is to develop and implement an effective “How We’ll Welcome the New Employee” plan.

The welcoming process may sound like a huge expense.  But compare it to the cost of losing a perfect hire, having to repeat the hiring process and probably watching your next generation of leaders leave or sink down to the lowest level.  Problems welcoming new hires are a sign of widespread bullying and abuse, and lack of planning and oversight.

Don’t let that happen.  Your job as a leader is to actively set the tone.  You can’t allow the most predatory members of your organization to feed on other staff.

Learn what you can do to eliminate the high cost of low attitudes, behavior and performance.

All tactics are situational.  Expert coaching and consulting can help you create and implement a plan that fits you and your organization.

To Stop Bullies, Should Kids Ever Fight Back?

Jane’s 5 year-old daughter, Jenny, had been tormented for months by a bully in her class.  Even though the bullying girl was the same size as Jenny, she repeated took whatever Jenny was playing with, shoved Jenny down repeatedly and often pulled her clothes and hair. Jane had told her daughter that physical violence was never the answer.  Jenny should never sink to a bully’s level.  Also, the incidents were no big deal, the bully was probably bullied at home and didn’t know any better, Jenny should rise above and be the better and nicer person, Jenny should try to play nicely with the bully and make friends with her by giving the bully her toys, and to tell her teacher when incidents occurred.

The teacher talked to the bully but never stopped her behavior.

Eventually, one day, the bully grabbed a toy from Jenny and scratched her face.  In a fit of anger Jenny pushed the bully down and scratched her face really hard.  The bully backed away and cried.  The teacher was outraged at Jenny’s retaliation, sent her to the principal’s office and had Jane called.

What should Jane do?

First, what Jane did was to be very apologetic to the principal and teacher on Jenny’s behalf and then verbally chastise her daughter in the principal’s office for fighting back.  Fortunately for Jenny:

• Her mother did not make Jenny apologize face-to-face to the bully and the teacher was so busy and distracted that she forgot to punish Jenny in front of the bully.
• She felt so good after fighting back and winning that she ignored her mother’s attempts to lash her with shame, blame and guilt.  When she went back into class she gave the bully a dirty look and smiled threateningly at her.  That was Jenny taking her own power instead of waiting for someone to empower her.

Jane illustrates how well-meaning parents can be the number one risk factor in converting targets into victims.

What would I recommend Jane do instead?  Should kids like Jenny ever fight back?

• Jane should direct her anger at the teacher and principal who hadn’t protected her daughter from a bully.  Actually she should have been doing that all along, not simply after this incident.  She should have made repeated complaints, in writing, up the chain of responsibility of the school district.  Schools can create effective stop-bullying programs.
• She should have found out if other kids were being bullied at the school.  She should have rallied those parents, contacted lawyers and gotten the media involved in publicizing the do-nothing principals and district administrators who are a major factor in bullying-caused suicides.
• If I were Jenny’s parent, I’d take her out for ice cream or an even bigger treat.  I’d congratulate her on successfully defending herself.  I’d tell her that she’s probably going to have to hurt the bully once more because many bullies are boundary pushers.  The bully will probably try her old tactics once more to test Jenny’s courage, determination and resolve.
• I’d tell her that as she grows older, I’ll teach her how to fight back verbally and that if she learns verbal martial arts, she may not ever have to use physical methods.  But I’d see that she learns these also.
• I’d also tell her that her teacher and principal are cowards and jerks.  They don’t protect targets from predators under their care.  A 5 year-old can understand that.  So Jenny should just be quiet and nod when they lecture her, and she should ignore what they say.  If niceness doesn’t stop bullies, then Jenny should get me involved and if the authorities won’t protect her, she must use force.

When harassment, bullying and abuse are tolerated they don’t remain isolated incidents.  Instead, bullying rapidly becomes a generally accepted pattern at a school or a district.  When adults don’t fulfill their responsibilities, bullies realize they have the power to do whatever they want.  Other kids get lured into bullying or become bystanders instead of witnesses.  Behavior settles to the lowest common denominator.

Begging, bribery, appeasement, understanding, forgiveness, wishful thinking and the Golden Rule don’t stop bullies.  Unconditional love of bullies doesn’t stop their behavior.  Relentless bullies are predators.  Kindness doesn’t stop them; they misinterpret our kindness as weakness and an invitation to harm us more.

I’ve been interviewed many times on radio and television programs.  Almost every woman who has interviewed me was a Jenny whose mother told her to take the high road and never fight back, verbally or physically.  But unlike Jenny, they grew up being “nice girls.” Now, they wallow in negative second-guessing and self-doubt, and a little depression and defeatism because they never learned how to protect themselves.  Now, they bear some anger toward their mothers.

They’re also unable to stop bullies at work or to teach their children how to stop bullies in school.

But they’re all eager to learn how to stop bullies and how to make school officials protect their children, whether they want to or not.

For some examples, see the case studies in “Parenting Bully-Proof Kids,” the companion book to “How to Stop Bullies in Their Tracks,” available fastest from this web site.

Since all tactics depend on the situation, expert coaching by phone or Skype helps.  We can design a plan that fits you and your situation.  And build your will and skill to carry it out effectively.

An Effective School Anti-Bullying Program

Jenny Castor, Denver ABC-TV station KMGH-TV, video journalist reports on a program to stop school bullies that is actually effective, “Students Learn Anti-Bullying Skills Starting In Kindergarten.”  The accompanying video shows training to help “Young Students Exercise Ways To Defuse Mean Encounter With Potential Bully.” The driving forces behind the program at Most Precious Blood Catholic School are the principal, Colleen McManamon and assistant principal, Roxie Mountain-Weed.  While the program is based on standard offerings, they and their teachers and staff are the difference that makes the difference.

Notice these features in what they do:

• The program is fun for the kids.
• The kids learn how to keep their sense of confidence, strength and self-esteem while they practice responses to sarcasm, taunting, teasing, put-downs and harassment.
• Kids learn how to help each other resist and report bullying.  Witnesses really witness; they don’t become bystanders.
• Parents must be involved.  For example, there are mother daughter evenings to overcome the “Mean Mom; Mean Daughter” syndrome.

The training and participation side of the program decreases bullying by a huge amount.  A critical factor, usually not mentioned, is that both Colleen and Roxie and their staff stop bullies in their tracks immediately and get their parents involved.  I’ve met Colleen and Roxie; they’re wonderful, joyous and formidable.  Unlike what happens at others schools mentioned in the Channel 7 “Stop Bullying” series, in this successful program, targets are not made into victims while the bullies are ignored and enabled.

Don’t waste your time with nit-picky detractors and critics who have nothing better to offer.  Some people will say that they can only do this because Most Precious Blood is a private school or that the program takes too much money or that other school principals and staff don’t have the time.  Nonsense.

Look at the price to all kids at a school where bullying is tolerated or condoned, or the friends of bullies are allowed to pile on to victims by threatening and abusing them or by cyberbullying.  We all know the consequences of not stopping bullies and of allowing them continued contact with their targets, the bullying and violence will increase.

At schools that have a do-nothing principal or in which principals blame the victim; avoid the bully,” kids’ inner strength, courage, determination, perseverance, resilience are threatened.  You have to be the one to demand that principals keep your children safe while officials try to ignore you or thwart your attempts.

Principals who avoid the issue make the targeted children feel helpless and that their situation is hopeless.  It starts them down the path to being victims for life.  It destroys self-confidence and self-esteem.  It stimulates anxiety, stress, guilt, negativity and self-mutilation.  It starts children toward isolation, depression and suicide.

Of course, even when principals are cowards or are reluctant to protect your children, you can still protect them yourself.

Remember, all tactics depend on the situation – the people and the circumstances.  So we must plan tactics that are appropriate to us and to the situation.

If your children are the targets of bullies and school officials who aren’t protecting them, you need to take charge.  With expert coaching and consulting, we can become strong and skilled enough to overcome principals and other officials who won’t do what’s right.

“How to Stop Bullies in Their Tracks” and “Parenting Bully-Proof Kids,” have many examples of children and adults commanding themselves and then stopping bullies.  For more personalized coaching call me at 877-8Bullies (877-828-5543).

Bill Cosby Lashes Phoebe Prince's Bullies, Principal, Teachers

Bill Cosby is right. On a special anti-bullying segment on Larry King Live, Cosby lashed out at the bullies who tormented Phoebe Prince for months before she committed suicide.  He also took on the teachers, principal and school administrators who said that they didn’t know what was going on.

For months, Prince was assaulted, pushed and shoved, called a “slut” and a “whore” and even had soft drink cans thrown at her – all in school.

The eight students involved are all being prosecuted.  Already two students have been expelled from the school and other students will face felony charges in connection with their actions against Prince.

Among the charges against the teens are statutory rape, violation of civil rights, criminal harassment and disturbance of a school assembly.  Prosecutors accuse the students of tormenting Prince “relentlessly” online and in school, often in plain sight of school administrators, right up until the day Prince hanged herself.

On the day Phoebe Prince took her life, one of the bullies wrote the word “accomplished” on Phoebe’s Facebook page.

I also agree with parent Luke Gelinas, who says superintendent Gus A. Sayer, principal Daniel Smith and school committee chairman Edward J. Boisselle should go.

Of course, many failing principals, teachers and administrators hide behind the phrase, “We didn’t know.”  That shows why the most important thing you can do as a parent is often to document your contact with those supposedly responsible adults who actually won’t help you or your child.

Then they’ll hide behind the same plea that was given by the mother of one of the accused bullies, another girl, “Prince was not fully innocent and they’re teenagers.  They call names.”

Can you imagine if principal Smith, standing with the teachers, superintendent Sayer and school committee chairman Boisselle before the assembled parents of South Hadley High School in Massachusetts back in August had said:

• We’ll ignore this whole problem of bullying despite many studies showing that:

• At least 50 percent of high school students are bullied and over 75 percent of the kids in school know who the bullies are.
• When the first incidents of bullying aren’t punished, the number of bullies and bullying incidents grow hugely, and the severity of bullying increases tremendously.
• When we allow harassment, bullying and abuse the victims who are left unprotected by the responsible adults suffer from increased anxiety, stress, shame and depression, and low self-confidence and self-esteem for life.
• Bystanders and witnesses who don’t come forward or who aren’t supported by the authorities suffer from guilt and shame their whole lives.
• Bullies who get away with bullying in youth tend to become relentless adult bullies as adults, in their personal lives and at work.

• We’ll also ignore the many suicides that have occurred because of bullying in middle schools and high schools.
• We won’t have school policies that prohibit bullying or a program that trains us to recognize bullying in the school.  We won’t patrol the classrooms, hallways, bathrooms or cafeteria to see if bullying is occurring.  We won’t work with the police to do anything to the bullies.  When incidents occur we’ll say later that we weren’t responsible because we didn’t know.
• We won’t involve students in recognizing and reporting bullying to us.  If we accidently hear about any bullying, we’ll minimize it and pretend its just “kid stuff.”  If you tell us about your child being bullied, we’ll tell you that we’re too busy to do anything about it and we don’t want to violate the rights of the bullies.
• The bullies in our school are really good kids with anger and self-esteem issues of their own.  They just haven’t had good enough parenting.  That excuses their behavior.  We have to be more sympathetic toward them than toward their targets.

And imagine him finishing with, “Now, parents, we’d like you to hire us, vote for us and pay increased taxes to support your local school and its staff.  We’re going to be your top executives but we won’t know what’s going on.”  Do you imagine the parents at South Hadley High School leaping to their feet with wild applause because they thought that their children would be protected in the next academic year?

I think the lazy, uncaring cowards that are now finding justifications and asking us to excuse their behavior deserve the strongest consequences.

Of course I start with the bullies themselves and their parents, who turned a blind eye and will now protect their little darlings.  They’ll blame Phoebe Prince for being a weakling.  As if they think that what the teenagers did was okay and Phoebe should have taken it like a good victim because it was her fault.

I also say the same about the supposedly responsible adults at school who failed in their primary responsibility; creating a safe environment in which character and values are modeled by adults and in which academic learning can be maximized.

We do know what to do to easily stop 75-90 percent of school bullying.  Are you holding your school administrators and legislators accountable for doing their share?

If you’re a parent of a teenager, do you know what to do to teach your child to be as bully-proof as possible and to hold your principal and staff accountable?

Stop Bullying: Bystanders/Witnesses' Moments of Choice

There are moments of choice in all our lives when we are called upon to stand up for our best dreams and aspirations.  Sometimes we recognize and seize these opportunities, sometimes we ignore these moments and sometimes we don’t ever hear their call to our spirits.  Each of these moments and our responses create long-lasting effects on our self-confidence and self-esteem; on our vision of the futures we want and on the dedication and determination with which we pursue our dreams. Obviously, being subjected to harassment, bullying and abuse, or giving in to the temptation to bully helpless people creates these critical moments.  And being a bystander or a witness to bullying and abuse is also one of these moments that calls out to our spirits.  Will we step up and defend what we know to be right?  Are we cowards or lazy?  Do we know what to do?  Are we skilled?

There are major long term effects on kids who are bystanders and look away or don’t know how to act effectively or who aren’t supported in their actions by responsible adults.  New studies are beginning to provide public evidence, but from our own experiences we all know what the results of those studies will be.

When we see a wrong being done, often repeatedly, and when we don’t act or when no one else acts to right that wrong, we are deeply affected.  When we don’t know what to do to stop the wrong our helplessness increases.  When the adults and other students don’t act to protect targets of abuse, our own vulnerability and insecurity increases tremendously.  Our guilt for our inaction tries to goad us to do better next time.

When we’re children, we try to make sense of the world.  When we see actions that don’t make sense or that seem evil, we are thrown into confusion and fear.  Naturally, we want our world to be reasonable and controllable.  And we want to be protected by the responsible adults – principals, teachers, parents.  When evil triumphs or wrong goes unpunished, the world becomes bleak and too many kids lose confidence in their own efforts and chances of success; we can get insecure, stressed, unassertive, discouraged and depressed, and we can give up.  And we also carry a great burden of guilt, shame and negative self-talk.

Since 60-70% of school children witness bullying, the scars on a significant percent of the population can be staggering.

One of our tasks as parents is to prepare our children and teenagers for these critical situations.  We must give our kids and teens age-appropriate guidance about their options: When and how to intervene by themselves, or to get principals, teachers and school staff involved, or to get us parents involved.

A second task for parents is to plan ahead; ally with like-minded, proactive parents to make sure that your:

• State legislators pass effective laws to stop bullying.
• School district administrators and your children’s school officials create policies and an effective program to stop bullies.
• Principal, teachers and staff are courageous and skilled in enforcing that program.

A key factor in every successful program is that bystanders-witnesses are rallied to support bullied targets, have been trained to be skillful in their actions and are backed by principals, teachers and staff.

Opportunities, moments of choice are precious and critical in every child’s development.  Every call we spurn becomes a burden that weighs us down.  The scars left by inaction when facing wrong or evil can last a lifetime and can diminish our lives.  They always remain to call us to do better next time.

As Pat Tillman’s father said about his son answering such a call, “You only get a few chances in life to show your stuff.  Often it’s a split second when you step up or you don’t.  If you don’t step up and you should have, that eats away at a young man.  And I don’t think it goes away when he gets older.”  The same goes for a young woman.

School Anti-Bullying Laws in Oregon May Be Changed

As reported by Betsy Hammond in “The Oregonian,” the Oregon House Education Committee is calling for improvements in its school anti-bullying, anti-harassment laws.  They’re responding to the Oregon Healthy Teens Survey which stated that more than 40 percent of Oregon eighth-graders reported being subjected to name-calling, bullying or other harassment at school, with the highest rates among students of color, girls and gays. But they’re still missing key elements that will be necessary to stop school bullying and abuse.

The Committee recommends requiring all schools to have anti-bullying policies, making the policies public and designating a point person in each school for students and parents to turn to.

I think that to make anti-bullying policies effective you need much more than a wall-plaque containing a policy statement.  You need:

• Ground rules that specify real-world examples of harassment, bullying and abuse that will not be tolerated.
• Guidelines of accepted behavior to resolve disputes without bullying.
• A program containing real consequences to deal swiftly with bullying incidents.
• Specific examples to show bystanders how they can stop bullying in its tracks.
• Proactive administrators, teachers and staff.

Of course that takes training and education.  The 40 percent of the students who reported being bullied and all of the others who weren’t willing to admit having been bullied would vote “Yes” to expending the money.  It’s hard to learn or grow strong and straight when you’re being beaten down repeatedly.

In my experience, the most important factors in making anti-bullying efforts effective are proactive administrators, teachers and staff.  They set the standards and create the culture.  Administrators, who are willing to let victims suffer while they attempt to rehabilitate habitual bullies, actually create hot houses in which bullies thrive.

We need new laws because too many administrators are cowards.  They’re afraid they’ll be sued by parents who want to protect their little terrorists.  Therefore, we need to require administrators to act and also to protect them from suits when they do act.

Children must be taught not to bully the weak or different, primarily by parents, teachers and administrators if they’re going to learn to be more civilized.

True bullies will take empathy, kindness and tolerance as weakness.  They’ll think we’re easy prey.  It will encourage them, like sharks, to attack us more.  Bullies will show you how far you need to go to stop them.

On an individual basis, parents must teach children how to face the real world in which they’ll meet bullies all their lives, even if the children are small and outnumbered.  That’s independent of the type of bullying – cyber bullying, physical bullying or verbal harassment or abuse.  Help your children get out of their previous comfort zones and stop bullies.

Sometimes, children can handle bullies by themselves, beginning with peaceful tactics and moving step-wise toward being more firm and eventually fighting to win.  Or, depending on the situation, just get the fight over immediately.  Most times, adult help is needed.

When children learn how to stop bullies in their tracks, they will develop strength of character, determination, resilience and skill.  They’ll need these qualities to succeed in the real-world.

In addition to professional experience, I learned practical, pragmatic methods growing up in New York City and then watching our six children and their friends and enemies.  And we live in Denver, home of Columbine High School.

For practical, real-world tactics designed to stop school bullies and bullying, please see “How to Stop Bullies in Their Tracks,” and “Parenting Bully-Proof Kids.”  Individualized coaching can design action plans to fit your specific situation.  Also, the strong and clear voice of an outside speaker can empower principals, teachers and other students to stop bullying and abuse.

Legal weapons against school bullies and cyberbullying

The New Year has been welcomed by a number of articles and blog posts describing legal weapons to help school administrators, principals, teachers and parents take action against all types of bullies. Some recent examples:

• In her blog post, “Banning Cyberbullies,” Joanne Jacobs reports that in California, cyberbullying at school or during school activities will be banned and punished.  The original article, “School Cyberbullying law takes effect Jan. 1,” was in the Inland Valley Daily Bulletin.
• The blog post, “Kansas vs. Cyberbullying,” reports on anti-bullying policies throughout Kansas.  The original article, “Anti-bullying plans and policies for area schools,” in the Topeka Capital Journal details the anti-bullying plans that each school district must provide this year.
• In Barcelona, Spain, a “school ordered to pay 30,000 Euros in damages in bullying case,” for allowing bullies to abuse a student for two years.  Part of the evidence documenting the abuse was in a school video.

These are only a drop in the bucket, but I’m glad some states and individual school districts are making laws to protect children from bullies and bullying.  We need new laws because so many administrators are cowards.  They’re afraid they’ll be sued by parents who want to protect their little terrorists.  Therefore, we need to require administrators to act and also to protect them from legal suits when they do act.

The amount of bullying allowed in a school is completely dependent on the administration and teachers in their tussle with parents.  I’m from Denver and know Columbine High School very well.

On an individual basis, parents must teach children how to face the real world in which they’ll meet bullies all their lives, even if the children are small and outnumbered.  That’s independent of the type of bullying – cyberbullies, physical bullying or verbal harassment or abuse.

Sometimes, a child can handle a bully by himself, beginning with peaceful, non-violent tactics and moving step-wise toward being more firm and eventually fighting to win.  Or, depending on the situation, just get the fight over with the first time.  Other times, adult help is needed.

As I show in my books and CDs of case studies, “How to Stop Bullies in their Tracks” and “Parenting Bully-Proof Kids,” bullies are not all the same, but their patterns of behavior, their tactics, are the same.  That’s why we can find ways to stop most of them.

Most children will naturally bully the weak or different.  Children must be taught, primarily by parents, if they’re going to learn to be more civilized.

In addition to professional experience as a coach and consultant, I learned practical, pragmatic methods growing up in New York City and then watching our six children and their friends and enemies.

True bullies will take empathy, kindness and tolerance as weakness.  They’ll think we’re easy prey.  It will encourage them, like sharks, to attack us more.  Bullies will show you how far you need to go to stop them.  Get out of your comfort zone and stop them.

When children learn how to stop bullies in their tracks, they will develop strength of character, determination, resilience and skill.  They’ll need these qualities to succeed in the real-world.

Talking to your kids about Cyberbullying

In her article in the Wall Street Journal on December 17, 2008, “Talking to your kids about Cyberbullying,” Sue Shellenbarger writes about the difficulties of dealing with cyberbullies. In addition to the difficulties in getting your children to talk to you about the problem, there are often additional problems because the bullies’ parents won’t stop their children and school administrators often won’t take effective action.

It’s so frustrating for parents because we feel pretty helpless.  We may have to work hard to get our kids to tell.  How many of us told our parents when we had trouble?

We have to plant the seeds of sharing and problem-solving long before the kids encounter this type of bullying.  You have to know each child and with a shy or introverted one, be extra vigilant so you can probe at the first signs of trouble.

The other part of the difficulty is changing the situation.  If the bullies’ parents don’t care and the schools won’t take effective action, you will probably feel isolated and stuck.  Too many administrators are cowards – they don’t want to get involved.

We focused on strengthening six our children and helping them be determined and resilient in order to face the real-world jerks and bullies they would inevitably see at school and when they became adults.

Remember the adults who encouraged a teenager to commit suicide.

I give examples of how to deal with bullying in my book “Parenting Bully-Proof Kids” and the CD set “How to Stop Bullies in their Tracks.”  I’ve also written many posts on my blog about developing resilient kids.  Of course, coaching can help you design tactics that fit your specific situation.