Entitled Teenagers Think Their Feelings Come First

Do you have trouble getting your teenagers to do what they don’t want to?  Do your entitled teenagers think their feelings come first in all things? How about your two-year olds or ten year-olds?

Of course, babies must try to get the world – their parents – to give them everything they need.  They’d die if they didn’t get us to feed them even when it’s inconvenient for us – say, at two in the morning or when we want a romantic evening or we want two minutes of peace and quiet.

Our task is to teach them, in age and stage appropriate ways, as they grow up, that:

• Their feelings are not the most important things in the world.
• There are many times when tasks and other people are much more important than their feelings.
• They can change their feelings.
• They shouldn’t let themselves be ruled by their feelings.
• It's not the end of the world if they don't get what they want.

If they don’t learn these crucial lessons, they’ll grow up selfish, narcissistic and weak, with no self-discipline.

In fact, graduating well from college often demonstrates the ability to be self-disciplined, delay gratification and do many things students think are stupid and useless.  Completing college shows job recruiters that the person is willing to do what’s necessary even under adverse circumstances – good qualities for a job, a marriage and being a good parent.

But if we’ve given into our kids from age two until they’re teenagers, we’re in for a tough time.  It’s hard to begin to teach them those lessons when they’re teenagers.  Think of most of the kids from “Willie Wonka and the Chocolate Factory;” examples of arrogant, entitled, rotten brats.

Nevertheless, we must begin.  We must:

• Set boundaries and limits, with real consequences if they don’t participate gracefully and graciously.  Asking without consequences is begging.
• Teach them that we will require them do some other things for other people and that some tasks are more important than whether they want to or not.  To demonstrate maturity and responsibility worthy of rewards they must do these obligations willingly, pleasantly and competently.
• Acknowledge their feelings (“Of course, you feel that way”) especially when we point out that just because they feel that way, doesn’t mean they get what they want from us or from the world.
• Teach them not to waste their time fighting with us to get what they want, but instead to struggle to get what they want against the least of them and against the world.  They cannot allow their anger to control them.  Calling us names, cursing, yelling or physical violence will get them severe consequences – even the police.
• Praise and encourage the wonderful person we know or hope is still living deep within them, wanting to emerge and take charge of their lives.  That inner spirit can learn other techniques to get what they really need.

The more even-handed and matter of fact we are, the more we apply our standards calmly and smilingly, but firmly and without negotiation or argument, the more we’ll succeed.  If your teenager fights to the death over everything, you have a very serious problem.

I am certainly not saying that they never get to vote on what they do or even get to rule in certain areas.  I am certainly not saying that we should break their spirits or beat them into submission.

I am saying that we insist they be part of a community that sometimes requires them to serve goals and relationships more important than their feelings.

Of course, they will resist.  They will:

• Try to manipulate, harass, bully and abuse us like they’ve done before.
• Try to get us into arguments about what’s fair.
• Pretend that if they’re not convinced, they don’t have to do things they don’t want.
• Try to blame, guilt and shame us.

A good guideline for us might be, “I’ll consider what you want if you make it fun for me.  And you will still have to do some things you don’t feel like.  And you will never get what you want by whining, complaining or trying to beat me into submission.”

Usually, as the teenagers get close to leaving home on their own or as we prepare to throw them out, we begin to back off.  We see that, as much as we worry, they simply won’t learn from our words of wisdom but, instead, they’ll only learn when the world teaches them these lessons.

We can prepare for when they’re gone by saying that we look forward to an adult relationship.  We won’t nag them about all the things we do now when we see them every day and when they’re living under our roofs.  After they leave, we’ll want to see them for fun times – whatever those happen to be.  And the rule will be that we will do things that are interesting and fun.  How’s that for a new relationship?

Of course, we also encounter people who think their feelings count more than anything else at work, and with spouses, friends, relatives and neighbors.  If you’re dating a person who thinks they’re the center of the universe, get away as soon as you can.  Don’t think you’ll change them.  Let them learn on somebody else’s body, heart and spirit.

Since all tactics depend on the situation, expert coaching by phone or Skype helps.  Call me to design a plan that fits you and your situation.  And build your will and skill to carry it out effectively.

Stop Controlling, Abusive Spouses

Alice’s husband criticized, harassed, bullied and controlled her.  Even though she felt that the longer she stayed with him, the more she would lose herself and her future, for many reasons, she was afraid to stand up to him. She wondered how long it would take for her to develop the courage, strength and skill to get away and make it on her own.

Helped by coaching, Alice went through two steps:

1. Developing the courage, strength and determination to get away, no matter what obstacles she put in her mind or he put in her path.  She developed the endurance and flexibility necessary to pick up her spirits, no matter how she felt.
2. Creating a plan and carrying it out successfully.  That meant adjusting the plan as she saw what worked and what wasn’t effective.  That also meant continuing on no matter how many times she fell down; getting up one more time than she fell.

Breakthroughs and step-throughs.  The inner shift can be:

1. Immediate and sudden (a breakthrough).
2. Slow and building until a critical mass or tipping point is reached, at which point there is a breakthrough moment.  That’s like the old quote: “At long-last, to be enlightened instantly.”
3. Slow and cumulative (step-throughs).

Alice followed the second path.  She had to remove all her objections one-by-one before she was ready to take the last step.  For example, she had to overcome her ideas that:

• She deserved everything she got because she wasn’t perfect or wasn’t the way he wanted her to be.
• She would be weak and bad if she gave up on him; if she stopped thinking he could change.
• She had taken a holy vow to be his wife; she must keep it, no matter what.
• She couldn’t make without him.
• The kids needed a father.
• If she stood up or left him, he’d commit suicide and it’d be her fault.
• If she stood up or left him, he’d ruin her reputation or kill her and get the kids.

One step at a time got Alice there.  Often we want to see if each next step is okay, not a disastrous change in life, before taking the one after that.  We don’t want to step off a cliff – especially since the future is really not clear and we can’t predict with certainty that the ground is stable and firm ahead.

Finally, one night, in front of the kids, he grabbed her, put his face right next to hers and yelled that he would never change; she could expect him to do this every day or every moment he felt like it and it was important for the kids to see who the boss was.

Something in Alice snapped; she had a breakthrough. It was over for her.  Instead of the usual flash of hot anger followed by guilt and fear, she felt a cold determination fueled by rage.  She was done taking his bullying…forever.

Outer change usually requires more time (step-throughs):

• Skill learning is often step-through.
• Alice had to learn to resist her own self-bullying, guilt, fear and falling back.
• She had to resist the attempts of people to lure her or order her to go back.
• She had to resist her fears that he would take everything, including the kids, or that she’d be unable to support them.
• She had to resist her fears of being alone when some people they were once friendly with deserted her and took her husband’s side.
• She and her lawyer had to adjust her plans in response to his dirty tricks.
• She had to explain to the kids and to not give in to their attempts to minimize or ignore her husband’s behavior.

Alice discovered that each step taken successfully reinforced the next step and made the process faster.  Someone told her it was like continuous improvement in the workplace.  She felt it was more like learning to walk.  And one small step can change your life.

Both leapers and stepper can get free.

Looking back, Alice realized she couldn’t stop her husband from behaving the way he chose, but she could get him out of her environment; she could create a bully-free zone around herself and her children.

Since all tactics depend on the situation, expert coaching by phone or Skype helps.  Call me to design a plan that fits you and your situation.  And build your will and skill to carry it out effectively.

Identify types and tactics of bullies

Learn to identify and label different types of bullies and the tactics they use.  That will give you power.  You’ll know what you’re up against.  You won’t second-guess yourself.  You’ll be able to align and focus your energy and action.  You’ll get the help you need. Some ways many people think of bullying are:

• Mental, emotional, physical bullying (including harassment and threats).
• Verbal bullying, non-verbal harassment, physical violence (attacks on people, pets or things).

But I focus on 5 types of bullies and their tactics:

1. Overt bullies.
2. Covert bullies.
3. Cyberbullies.
4. “Professional Victims.”
5. Self-bullies.

Often there are no clear and fixed lines between these types of bullies and bullies often use different tactics.  I don’t include sexual bullying as a separate category because that can be done using all the tactics.

Overt bullies act out in public.  They’re easier to see and to get evidence against.

Covert bullies are sneaky, manipulative and controlling.  They abuse in secret; it’s much harder to get evidence against them.

Some of the techniques overt and covert bullies use:

• They get out of control and throw temper tantrums (like children).  They’ll have physical or verbal explosions or give the “Loud Silent Treatment.”  They get power by anger and rage.
• They indulge in personal vendettas and scapegoat victims.
• They make harsh judgments or remarks or put-downs.  They’re experts in personal criticism and negativity.
• They talk down to people.  They push sensitive places in order to make other people feel bad.
• Their feelings matter; yours don't.  They make the rules; you don't.  Their reasons make sense; yours don't.  They're right; you're wrong.
• They’re instigators.  They pour gas on the fire, get other people to fight and they create “uproar.”  They’re splinters.
• They’re control-freaks and turf protectors.  They’re always right and righteous.
• They’re relentlessly negative, critical, naysayers who are impossible to please.  They complain until they get attention.
• They tease, taunt and use name calling put-downs.  They use people as emotional punching bags.
• They make nasty, ugly, vicious, snide jokes or cut you down, followed by “I was just kidding” or “You’re too sensitive” or “I didn’t mean anything bad” or “I was only having a little fun.”
• They mock with non-verbal, disrespectful “editorial” comments like eye rolling or snorting.
• They form school yard cliques to cut out their targets. They’re passive-aggressive.  They manipulate, triangulate, and stimulate unhappiness and drama.
• They spread rumors, gossip, innuendos and lies.
• They’re great debaters who never let you win.  They’re antagonistic, boundary pushers who do the minimum and undercut authority and systems.
• They always blame others.  Nothing is ever their fault.  They have endless excuses and justifications while showing little-no improvement.

Cyberbullies are hostile and personal.  They encourage or organize “mobs” to pile on.

“Professional Victims” – most people overlook this category.  Professional victims act fragile and have hurt feelings in order to gain power and control.  People walk on egg shells near them.  They’re hypersensitive, spoiled brats who cry and blame.  They’re hysterical Drama Queens-Kings.  They make a big deal over things you think aren’t worth fighting about.  They use shame, guilt and anger.

Self-bullies beat themselves up all the time.  They feel unworthy and have low self-esteem.  They wallow in self-questioning and self-doubt, and stay stuck and insecure.  They’re easily manipulated by overt and, especially, by covert bullies.  They’re the hardest people to help.

Please watch the following YouTube videos:

• Five Types of Bullies
• Types of Bullies - General

Knowledge is power.  Learn to recognize all types and styles of bullying so you can protect and defend yourself and your children.

Protect your personal environment from pollution.  Get bullies out of your personal space.

Since all tactics depend on the situation, expert coaching by phone or Skype helps.  We can design a plan that fits you and your situation.  And build your will and skill to carry it out effectively.

Don't tolerate or appease mutineers in the workplace

Do you have mutineers aboard your Ship of Business?  Can you distinguish mutiny from discussion and disagreement you encourage and can you skillfully quell it? To read the rest of this article from the Washington Business Journal, see: Don’t tolerate or appease mutineers in the workplace http://washington.bizjournals.com/washington/stories/2004/10/25/smallb5.html

Mutiny is resisting, rebelling and revolting against duly constituted authority.

The way Captain Bligh dealt with resistance on the Bounty – constant flogging – isn’t a good approach.  It ultimately leads to rebellion: They jump ship or put you over the side.

The opposite approach gives equally poor results: Nice managers tolerate resistance, sabotage, and poor performance while they beg, bribe and appease mutineers to buy in and produce.

For example: Sam was mystified because he couldn’t figure out how to convince his supervisee, Jack, to perform necessary and agreed-upon tasks.  For more details, read the complete article.

Sam was wracked with self-doubt.  Had he failed to communicate clearly; been too harsh with Jack; not been sensitive enough to Jack’s possible reasons for not wanting to train Amy?

No.  It was simply that Jack was trying to make his rules, rule.  Sam had encouraged mutiny to grow like a cancer in the months when he accepted Jack’s assumptions that, until he was interested in acting differently, Jack was entitled to:

• Refuse to train Amy.
• Act rude, disrespectful and insubordinate to Sam.
• Harass, bullying and abuse Sam.

Also, Sam had had accepted 100 percent of the responsibility to help Jack change his opinion.

The interactions that developed between Sam and Jack are similar to interactions between many parents and their children – parents who try to be their children’s “friends” and who assume that the best way to raise civil, strong, productive, responsible, mature adults is not to make them do anything until reason and persuasion have gained their understanding and acceptance.

Nonsense.  Parents provide encouragement, guidance and enforcement of clear boundaries of acceptable behavior – with immediate and predictable consequences for transgressions.  Children allowed to be the sole judges of the efforts they can make, usually become spoiled, weak, self-indulgent and irresponsible adults.

Ditto for adults in the workplace.  Sam was the duly constituted authority.  His primary task was not to be sweet, understanding and therapeutic; not to win Jack’s agreement and affection; and not to wait until Jack was willing to perform.  Sam’s task was to produce quality results, on time and within budget, and to hold Jack accountable for his part of that effort.

When Sam saw Jack’s resistance as mutiny, he finally told Jack that the responsibility for continued employment was Jack’s.  Jack’s primary loyalty must be to their mission and the performance and deadlines required.

One problem with the approach of reasoning, tolerating, appeasing, begging and bribing forever is that children won’t believe you when you begin to apply consequences.  That’s your fault.   You’ve already trained them to think that if they resist persistently, eventually you’ll give in.   When you finally try to suppress the mutiny they’ll either sabotage or react with shock, outrage and, sometimes, legal action,

Jack chose not to continue working in a company in which his rules no longer ruled.  In his exit interview, Jack admitted he never thought Sam would face his anger and carry through.  His parents had allowed him to act any way he wanted while they re-negotiated their requests.  He thought Jack would also.  Would your opinion of Jack change if you knew he wasn’t 22; he was 35?

If you don’t recognize and squash mutiny, it’ll grow unchecked until it sinks your ship.  Ask for what you want, you’ll get what you’re willing to tolerate.

Often, individuals need coaching and organizations need consulting to help them design and implement a plan that fits the situation.  To get the help you need, call Ben at 1-877-828-5543.

Stop narcissistic bullies and control freaks in relationships

How can we recognize and stop covert, sneaky bullies and narcissistic control freaks in relationships. Overt bullies are easy to recognize; they’re loud, obnoxious, threatening and in your face.

Sneaky, stealthy bullies are harder to recognize.  If we don’t recognize their tactics and label them as bullies or control-freaks, we won’t energize ourselves to develop and carry out an effective plan to stop them.

Seven warning signs of bullying controllers are:

1. They think they know best about everything; just ask them.  They point out all your mistakes and failings.  They think you should ask their permission before you do anything.  They make your life miserable if you don’t do what they say.  Their absolute certainty seduces you into self-doubt and self-bullying.  You become unsure of your own judgment and wisdom; eventually you give in to them.
2. They think they’re more important than you are.  Your whole life should be devoted to their needs (wants, whims).  Their desires, jealousies, issues and concerns (not yours) become the focus of all interactions.  They’re entitled to get what they want.  Their feelings are their justifications for anger, retaliation and revenge.  Their feelings get hurt so easily that you’re too polite or too afraid to upset them by trying to make your feelings or opinions matter.  They’re controlling, stealth-bullying partners and spouses.
3. They think their sense of humor is correct.  They can say whatever they want and you’re supposed to take it.  They make nasty, vicious, demeaning, hurtful remarks to you and about you in public, or they tell your embarrassing secrets.  Then they laugh like it’s a joke.  If you object, they say you’re too sensitive or they were kidding.  Your feelings are stupid and not logical.  And you better not say anything they don’t like.
4. Everyone is a pawn in their game.  You have value only as long as you can help them or you worship them.  They’re selfish, arrogant and demanding; they think they should be catered to or waited on.  Anyone who doesn’t help or who gets in their way becomes an enemy.  You’re afraid that if you disagree, they’ll strike back at you.
5. They think their excuses, excuse them.  Their reasons are always correct and are enough to justify what they do.  If you don’t agree, you simply don’t understand or you’re evil.  Self-deluded narcissists think their jealousy, anger and hatred are not bad characteristics.  You’d better agree or else.
6. They think their logic, reasoning and rules, rule.  They’re allowed to do anything they want – to take what they want, to attack or to strike back in any way they want – but everyone else should be bound by their rules.  If your feelings are hurt by what they said or did, it’s your fault and your problem.  They’re right and righteous.  Everything is your fault.  They’re great debaters or they simply talk so loud and long that eventually you give in.
7. They think they don’t have anything to learn.  They insist on doing things their way, even though they fail repeatedly.  They won’t listen; especially when they’re failing.

Also, anyone who harasses, bullies or abuses helpless people – like clerks and waiters – will eventually get around to bullying you.  Get rid of them on the first date.

You’re never going to change them.  They’re bullying, control-freaks.

Don’t debate or argue with them.  Don’t wait for them to agree or to give you permission.  Plan in secret if you have to.  Dump them or get away as fast as you can.  Even if you’re married with children, get away.  Set a good example for your kids.

Ignore your self-bullying; that little voice that doesn’t like you, that tells you that the narcissistic control-freak might be right.  If you don’t trust your own guts you’ll get sucked in, just like you would into a black hole.

If we don’t stop bullies, they’ll think we’re easy prey.  Like sharks, they’ll just go after us more.

Since all tactics depend on the situation, expert coaching by phone or Skype helps.  We can design a plan that fits you and your situation.  And build your will and skill to carry it out effectively.

Stop sneaky workplace bullies

Learn how to recognize and stop covert, sneaky bullies and narcissistic control freaks in the workplace. Overt bullies – whether they’re bosses, coworkers or supervisees – are easy to recognize; they’re loud, obnoxious, threatening and in your face.

Sneaky, stealthy bullies are harder to recognize.  If we don’t recognize their tactics and label them, we can’t energize ourselves to develop and carry out an effective plan to stop them.

Seven warning signs of sneaky, passive-aggressive bullies are:

1. They want to control all the turf. They form hidden, unofficial power centers on their teams.  They want you to ask their permission before you do anything.  In subtle, manipulative, bullying ways they’ll harass and abuse you until you walk on egg-shells around them.  Sometimes they gain power and control by being nasty and vicious behind your back.  Sometimes they gain control by being hypersensitive, so you’re afraid to hurt their feelings and set them off.  I call these hypersensitive ones, “professional victims.”
2. Sneaky bullies think they know best about everything; just ask them. They make your life miserable if you don’t do what they want.  With a seemingly friendly smile, they point out your mistakes and failings.  Their absolute certainty seduces you into self-doubt and self-bullying.  You become unsure of your own judgment and wisdom; eventually you give in to them.
3. They know they’re more important than you are. They think your whole life should be devoted to their emotional needs, wants and whims.  Their desires, jealousies, issues and concerns (not yours) become the focus of all interactions.  They think they’re entitled to get what they want.  Their feelings are their justifications for their anger, retaliation and revenge.  They’ll fight to the death over things you think are trivial.  They never really apologize or compromise, even if they say the words.  You may think that by giving in one time, they’ll give in the next time.  But they never give in.  They push each new boundary endlessly.
4. They think their sense of humor is correct. They think they can say whatever they want and you’re supposed to take it.  They use you as an emotional punching bag.  They make nasty, vicious, demeaning, hurtful remarks to you and cut you down in public, or they tell your embarrassing secrets.  Then they laugh like it’s a joke.  They don’t care about your pain or wishes.  If you object, they say you’re too sensitive or they were kidding.  They think your feelings are stupid and not logical.  And you better not say anything they don’t like.  They think they don’t have anything to learn.  They insist on doing things their way.
5. Everyone is a pawn in their game. You have value only as long as you can help them or you worship them.  They’re selfish, arrogant and demanding; they think they should be catered to or waited on.  Anyone who doesn’t help or who gets in their way becomes an enemy.  They form cliques and mobs who support them or who do their dirty work.  Sometimes they are entrenched in the workplace – they have friends in high places.  You’re afraid that if you disagree, they’ll strike back at you.
6. They think their excuses, excuse them. They’re sure their reasons are always correct and are enough to justify what they do.  They think that if you don’t agree, you simply don’t understand or you’re evil.  Self-deluded narcissists think their jealousy, anger and hatred, their manipulation and back-stabbing are not bad characteristics.
7. They think their logic, reasoning and rules, rule. They think they’re entitled to do anything they want – to take what they want, to ridicule and attack you or to strike back in any way they want – but everyone else should be bound by their rules.  They think that if your feelings are hurt by what they’ve said or done, it’s your fault and your problem.  They know they’re right and they’re righteous.  They’re great debaters or they simply talk so loud and long that eventually you give in.

Ignore your self-bullying; that little voice that doesn’t like you, that tells you that the narcissistic control-freak might be right.  If you don’t trust your own guts you’ll get sucked in, just like you would into a black hole.

You’re never going to change them.  They’re bullying, control-freaks.

Don’t debate or argue with them.  Find someone high up on the totem pole to help you.  Make a business case for how damaging their tactics are.  Get allies who also want to stop them.  Shine a light on their tactics and their cliques.

If we don’t stop bullies, they’ll think we’re easy prey.  Like sharks, they’ll just go after us more.

Often, individuals need coaching and organizations need consulting to help them design and implement a plan that fits the situation.  To get the help you need, call Ben at 1-877-828-5543.

Kids need to know when they sense the truth

Some people hesitate to acknowledge the truth kids see, know or sense.  Common examples are when kids sense they’re unsafe in the presence of:

• A neighbor or a family friend or relative or someone’s unleashed pet.
• An older kid who lives next door or who’s included in family activities.
• One parent in a divorce or someone at that parent’s home.

Sometimes, adults simply don’t see the truth themselves, but more often, some adults:

• Want to maintain illusions that these close people are not actually dangerous.
• Hold back because they don’t want to say anything bad about someone like an ex or a relative.
• Have a value that it’s wrong to judge a person’s identity as bad or evil.

Some parents hesitate even when the danger is obvious and glaring.

These hesitations are wrong and very damaging to the kids.  Kids need to now that they may be in dangerous situations even at home.  Especially, kids need to know when what they sense is accurate.

Jane’s father had even seen his five year-old daughter yelled at, harassed and verbally and emotionally bullied by the new boyfriend of his ex, Jane’s mother.  So when Jane said she was scared to go there and that the boyfriend was bad to her, he knew her fears were well-grounded.  Jane also said that her mother had said that the boyfriend was a good person.  Obviously, Jane was unsure what to think.  But she knew what she felt.

Jane’s father was a nice person and didn’t want to think of the boyfriend as a bad person, so he hesitated in responding to Jane.  He didn’t want to say that someone was bad.  Also, he thought it was important for a child to see her mother often and to like her mother’s friends.

Get your hierarchy of values and priorities straight.  Jane’s father is missing the point.

1. Jane’s father has conflicting values and hasn’t effectively organized his priorities in a hierarchy of importance.  It may be important to him not to judge or label people as “bad” or “evil,” but more important than that value is the value of protecting his child.  And there’s a way he can intervene without judging the boyfriend’s identity.
2. Jane is unsafe.  She’s being subjected to mental and emotional bullying and abuse.  Her mother may be also.  And both Jane and her mother may be targets of physical abuse already or in the near future.  Jane’s father must intervene effectively even though he may have difficulties because of court ordered divorce requirements or because of the possibility of starting a fight with his ex in court.

Kids need to know when their sense of things is accurate and true. A key step in developing confidence and self-esteem is learning when we can trust our estimations of people and situations even if other people disagree or our self-bullying, “monkey mind” tries to talk us out of what we sense to be true.  Tremendous damage is done to kids when adults tell them not to trust their feelings, thoughts and intuitions.

Jane needs to know that she’s right.  What she estimates as “not safe” and “fear” is accurate.  She should not be talked out of those accurate estimations because of big and meaningless words like “compassion,” “kindness” or “being non-judgmental.”  She must know that she does see the reality of the situation.  Even more damaging than thinking that “love” means putting herself in dangerous and painful situations, if she’s talked out of her feelings, she’ll grow up riddled with self-doubt.

To protect Jane, we don’t need to judge the boyfriend’s identity. Jane, at age five, may think in terms of good or bad, but we don’t have to.

Thinking in those terms is usually a self-motivation strategy.  Some adults generate enough anger to act only if they think in those terms.  Then they often over-react because they’re so emotional.

But we can act simply when we recognize that a situation or person is dangerous.  We don’t need to get into a highly emotional loop that keeps us from acting effectively.  And we don’t need to label people’s identity.  We can simply discern a pattern in their actions no matter what their reasons, excuses or justifications are.

In a way that a five year-old can understand, Jane’s father must acknowledge to Jane that she’s right; the situation is painful, dangerous and scary.  Then he can deal with the difficulties in the situation.  If Jane’s mother is also feeling abused by her new boyfriend, Jane’s father may be able to stimulate her to act without her admitting she’s done anything wrong – which might make it easier for her to act.

But Jane’s father may have to deal with difficulties in order to protect Jane.  Can he get Jane’s mother to get rid of the boyfriend without going to court?  Can he get documented evidence that a court would accept?  Must he get a court-approved psychological evaluation, which would put Jane in the middle of choosing between her parents?

These are not easy choices.  Jane’s father probably needs good legal advice before he begins.

But he must act soon.  He can’t keep putting his daughter in danger.

Since all tactics depend on the situation, expert coaching by phone or Skype helps.  We can design a plan that fits you and your situation.  And build your will and skill to carry it out effectively.

Forgive Your Toxic Parents and Move On

Suppose your toxic parents want you to forgive them for the way they treated you years ago.  They sound sincere and they say that they need you to nurse them now that their health is failing.  They don’t have enough money to live well so you should support them like they once supported you.  Also, they need your help to deal with a health-care bureaucracy they don’t understand. Can you forgive them and do what they want?

Forgiveness is a loaded word. To most people, especially toxic ones, forgiveness means not only you opening your heart to them, but also you giving them what they want.  At the very least it means increased relationship and, usually, endless arguing and debating, endless servitude.

But, suppose also that, trying to help them, you’ve bounced between anger and feeling guilty.  Suppose that the last ten times you’ve forgiven them and tried to be a dutiful child, you’ve gotten entangled in painful interactions.  Every time you get close, they try to control you and you feel angry again.  They don’t listen to your needs; they think their need to have you help them is more important than your values of independence and freedom.

Forgive them and move far away – physically, mentally and emotionally. What I mean by that is:

1. Forgive them, have compassion for their struggles, and also stop thinking about them – about 2 minutes a week might be okay.  Forgiveness means that you don’t replay all the old incidents; you don’t get angry; you don’t try to justify yourself in your eyes or theirs; they occupy very little of your mental and emotional space.
2. Get far away physically so there are no more incidents that will trigger you again.  End contact by telephone, email, social networks.
3. Test the relatives and acquaintances.  Who begs you to relieve them of the burden of taking care of your needy parents?  Who tries to twist your arm so that you take care of those toxic parents?  Who tries to convince you that you still owe those toxic bullies loyalty and duty?
4. You don’t have to confront your toxic parents.  You can simply tell them the way it is for you – calmly, firmly; no debates, no arguments, no justifications, no asking for their approval or permission.  Don’t waste your time in further confrontations.
5. When they pursue you, keep your distance.  Don’t engage.  Of course they won’t respect your desires and boundaries.  They’ve always known what’s right.  Disappear again.

Think of your personal space as a target with a bull’s eye and many concentric circles going out from the center.  The more toxic people are, the further away from the center of your life you move them.  Every time someone pollutes your environment, for whatever reason, move them at least one circle further away from you; or more if they did something you particularly don’t like.

If someone apologizes, do not move them closer.  Watch their behavior.  How long before they revert to the old harassment, bullying or abuse?  Keep moving them further away.

What if they don’t want you to forgive them?  They just want you to forget what happened and do what they want and need now.

What if they’re angry at you for what they claim you did?  What if they want you to apologize to them before they’ll forgive you?

In what circle do you want to put your toxic parents? You’re in charge of your personal space.  “Because I want to” is more than sufficient reason for placing them in any particular circle and moving them closer or further away.  At what circle do you drop them off your map?

I’d also take the same approach with toxic friends, extended family and adult children.

It’s your life; take charge of it.  Be the hero of your life.

Many situations are examined in “How to Stop Bullies in Their Tracks” and “Parenting Bully-Proof Kids.”

Since all tactics depend on the situation, expert coaching by phone or Skype helps.  We can design a plan that fits you and your situation.  And build your will and skill to carry it out effectively.

How can we stop bullies if we're compassionate?

Carl loved his 45 year-old son, Brian, and was overwhelmed with feelings of compassion for his son’s plight.  Brian could never hold a job.  Also, any time Carl or his wife, Vickie, didn’t do exactly what Brian wanted or didn’t give him what he wanted, Brian would throw a fit – he’d yell and scream and curse them, even in front of his own wife and children, or in public.  Many times, Brian would suddenly turn on his own long-suffering wife and children in the same way. How could Carl love his son and have compassion for him, and still protect himself and his wife from Brian’s harassment and bullying?

Everything I say about this family situation is the same I’d say to people trying to have both compassion and protection when dealing with abusive and suffering:

• Parents.
• Friends.
• Extended family.
• Co-workers.
• Drunk drivers.
• Strangers in public places.

The tactics we choose would depend on the specifics of the situation, but our attitude and general direction would be the same.

For decades, Carl had bit his tongue as best he could and had asked Vickie to do the same.  His heart went out to Brian because of his suffering.  Brian’s mother had died when he was 9 years old and two years later Carl had married again.  His new wife, Vickie, had done her best to take care of Brian and she did love the boy.  But no matter how she tried, Brian hated her and made her pay.

Out of compassion for Brian’s struggles, Carl had given Brian hundreds of thousands of dollars and also had bought many things for Brian’s children.  But it never seemed to be enough for Brian.

Brian denied that he needed any help.  He thought he was fine the way he was and he had good reasons every time he exploded.  It was everyone else’s fault that he lost his temper, and they deserved what he said or did to them.

He told Carl clearly that if Carl didn’t do what he wanted and didn’t endure the attacks, Brian wouldn’t allow Carl to see his grandchildren.  There it was; not only attacks but also blackmail.

Carl was stuck.  His compassion didn’t allow him to set any limits.  All he’d allow himself to do was to beg Brian to change.

Separate from the blackmail, Carl suffered from a common misunderstanding about compassion.  He thought compassion meant that he had to give Brian what he wanted and to keep giving and to take the abuse in hope that, someday, his love and forbearance would cause Brian to have an awakening and become a grateful, appreciative, civil and polite person.

Carl also thought that if he acknowledged his anger and dislike of Brian, or really did anything serious, that would mean that he’d given up on his son.  Also, it would be wrong to try to force Brian to do anything against his will.

After coaching, Carl decided that there were two distinct and separate scales he had to operate on in order to protect himself and his wife from Brian, and to preserve their retirement funds that Brian wanted to get his hands on.

On one scale, he could love Brian and have infinite compassion for his suffering, even though it was self induced.  And Tom could always pray for Brian’s spirit to take charge of his life.

On the other scale Carl could see that he had to deal, not with Brian’s spirit, but with Brian’s personality – his weakness, selfishness, arrogance, need, sense of entitlement, anger and narcissism.  Against Brian’s personality, Carl had to protect himself.  Out of compassion, he’d do that calmly, lovingly and clearly.

So what did Carl do?

• He and Vickie decided to tell Brian that they wouldn’t take the abuse any more.  They were going to create an Isle of Song for the rest of their lives.  Good behavior was required from anyone to get on that Isle; blood wouldn’t count.
• They knew they’d said that before, but they’d always given in and had pretended that the bullying had never happened.  They knew also that Brian counted on that.
• The next time Brian exploded at them in front of his 11 and 13 year-old children, Carl said publically that they weren’t going to put up with that behavior any more.  They weren’t going to see Brian.  They’d love to see the kids but Brian probably wouldn’t allow that.  They wanted the kids to know who was responsible for the breach.
• Carl told Brian they were taking a break from involvement with him for at least six months.  He’d have to make it on is own.  After then, if he wanted to resume contact he’d have to call and apologize and promise never to act that way again.  He’d especially have to apologize to Vickie.  Carl was going to protect his wife against all comers, even his son.
• Even after that time, they were going to continue to withhold money because they wanted interactions to be based on fun, not need or greed.

This time Carl and Vickie kept to their bargain with each other.  They said they were able to stay on track because they still allowed themselves to feel compassion toward Brian, and especially his wife and kids, but they weren’t going to rescue Brian from the effects of his behavior.  Also, they saw that the most compassionate thing they could do for Brian was to demand good behavior and maintain their boundaries.  Their new vision would determine what they did, not some old, out-of-date feelings and assumptions.

My experience has been that the Brian’s of the world never learn by being coddled.  The only chance they have to learn is by being kicked out of the nest and letting the world, not their parents, teach them the natural consequences of their obnoxious behavior.  That doesn’t always work, but it’s the only chance.

Some other situations are examined in “How to Stop Bullies in Their Tracks” and “Parenting Bully-Proof Kids.”

Stop Bullies Who Move Back Home

It had been a wonderful 9 months for Jane and her husband.  Their youngest child went off to college and they had the house and their lives to themselves.  No more picking up after the kids, waiting on them, cleaning up the bathrooms after them, helping them through their emergencies.  They got over the initial shock of having an empty nest.  They felt free and spontaneous again.  Their chores were light. Then their son moved back in for the summer.  And it was like having a 200-pound-baby thrashing about in their nest.  He was a good kid, had done well his freshman year and they did love him.  But it was a royal pain taking care of him again.

What could they do?

They tried the usual ways of asking, lecturing, berating and arguing, but he continued acting the way he had before he’d left.  He seemed to think he was an entitled prince.  This was his vacation and he wanted to do only what he wanted to do.  When they wanted him to do more, he tried to beat them into submission with angry temper tantrums or to manipulate them to back off by using blame and guilt.

Jane and her husband realized they were making no progress.  They had training him to expect to do nothing and get away with being surly.  Asking without consequences was just begging.  Appeasing him didn’t buy them the civil, polite behavior they wanted.

They didn’t want to throw him out; how could he support himself?  Or would he start hanging out with bad company?

They finally told him that since he was no longer a little baby and since he wanted all the rights and privileges of a responsible adult, he was now a guest in their home.

1. As a guest he had certain responsibilities, like treating their stuff the way they wanted (not the way he felt like), picking up after himself and asking permission to use their things.  They knew that he would act like a good guest if he was staying at a friend's or even an aunt or uncle’s house.  They loved him and he was doing well at school and seemed to be on his way to making an independent life for himself and they expected him to act like a good guest.
2. They said they wouldn’t accept being treated like victims, servants or slaves, cleaning up after their master.  They wanted an adult relationship with an adult they might like being with.  If he wanted something from them like room and board, loan of a car or college tuition, he had to pay for what he got by being fun, polite and civil.  He also had to get a job so he wouldn’t be hanging around all day.  That’s what adults do.
3. They said that in his absence, they had created an “Isle of Song” for themselves.  No toxic polluters allowed.  Anyone who wanted to get on that isle had to add to the music and dance.  Was he willing?  They knew he could because he acted great around everyone else.

Of course be blew up and tried anger (how could they treat him that way) and guilt (didn’t they love him any more?) to continue to get his lazy, selfish, narcissistic, self-indulgent way.

Even though they suddenly saw him as a bully, they laughed good-naturedly and applauded his efforts to get what he wanted from them.  Literally applauded.  And then they graded his tantrums: was that a 9.2 or a 6.5?

They told him that he had ‘til Friday to find a place with a friend.  They were converting his room into the exercise room they’d always wanted.  They told him they were going to buy boxes to pack up all his stuff stored in the garage.  And then they went out for coffee and left him alone.

When they returned, their son apologized.  He could see they were serious and he’d be a great guest.  They had previously agreed to act sad if he said this, and to pretend hat they’d really wanted the exercise room.

They’d also agreed with each other previously to take him back provisionally on a weekly basis.  They’d provide a list of chores and met weekly to review performance.  But cheerful, gracious and polite behavior was graded at every interaction.  Harassment, bullying or verbal abuse were not tolerated.

Summer with him became fun; except when his older sister came home for two weeks.  But that’s a different story.

Some variants:

1. A grown child who is independent but has to move back suddenly because he lost his job or just got divorced.  It’s only for a short time while he gets back on his feet and moves out again.
2. A grown child who’s life is a mess and needs to move home because she can’t make it on her own.  She hates you and blames all her problems on you.  And you’re afraid she’ll move in permanently.

Can Forgiveness Keep Us from Stopping Bullies?

Many people believe that forgiveness – complete, unconditional and true – is necessary for spiritual development and for stopping bullies. These people struggle so they can see all people as completely spiritual and good, they strive to love them unconditionally, and they aspire to rise above earthly concerns and values.  That makes them feel very spiritual and virtuous.

However, much more often, I see the trap that “ineffective forgiveness” leads people into.

There’s a better way – “effective forgiveness.”

What I see are the many women and men who I’ve coached or who have written comments about their years of trying to love and forgive bullies who haven’t changed and who continue to harass and abuse them and their children.  Ineffective forgiveness becomes a trap when:

• We don’t stop thinking about the incidents and we generate the same repeating cycle of strong emotions.
• We don’t take precautions so the bully repeatedly attacks us.
• We don’t learn how to avoid the same traps or how to stop bullying by toxic, selfish, narcissistic bullies’ sneaky manipulations, control, back-stabbing, or overt violence or threats of violence.

Ineffective forgiveness means that we hope the other person won’t be mean or nasty next time.  We hope that our believing this bit of wishful thinking helps bullies become better.  And to show that we’ve forgiven, we must put ourselves back into the same position in hopes bullies won’t take advantage of our good nature and kindness.

Ineffective forgiveness means people have put the value of forgiveness and the value of self-protection at the same level.  This trap leads to despair, defeat, depression and, maybe, suicide.

Almost all of the women who have interviewed me on radio and television were raised to be “nice girls.”  Their mothers taught them to forgive the mean girls who tormented and terrorized them, because those girls must have had terrible home lives.  They were taught that it was wrong to fight back and to protect themselves.

This kind of ineffective forgiveness doesn’t stop relentless bullying at home, at school or at work.

What do we try to gain by replaying incidents of bullying and abuse? Replaying is a motivational strategy.  We’re trying to develop enough fear or pain, suffering or sorrow, isolation or depression, anger or rage so that we’ll finally take steps to protect ourselves.  We’re trying to develop enough energy to act effectively.

Therefore, once we know that we’ll protect ourselves, we can stop the rehashing the incidents, stop regenerating the strong emotion in order to keep us suspicious and alert.  Then we can forgive effectively.

What are the goals of effective forgiveness and what do we usually require to get there?

• The goal of effective forgiveness is simply to stop thinking about the other person so they occupy no space in our mental or emotional worlds.
• In order to relax our vigilance, either we have to know that the perpetrator won’t try bullying us again or that we’ll protect ourselves, naturally, automatically and easily, if they ever try again.  Because we’ll stop them automatically, we don’t need to replay and re-analyze all the terrible incidents to keep us on guard and full of energy.
• Sometimes we’ll get bullies out of our environment, off our isle of song, but sometimes we’ll allow them to stay, although we’ll protect our personal space next time.  Effective forgiveness does not mean that we must still relate to them in the way they want.  Whoever tries to require continued interaction as evidence of “forgiveness,” is still trying to control us.
• Usually, we test a bully’s sincerity by requiring public apologies and amends.  If they won’t do these, we correctly don’t trust them.  Even if they do these, we still can choose to get them out of our space.

What if no apologies or amends are possible? I saw a program about the Amish in America, in which a portion was devoted to a young man who invaded an Amish school, sent all the boys out and started shooting all the girls. He killed five and seriously wounded more.  Then he killed himself.

What can we say?  There are no apologies or amends that would make that okay.

I’m saying that in such cases, the task of the Amish families is not to forget, but somehow to move on with the children who are alive and with each other.  Whatever they can think and do to reduce this horror to a size that makes it only a part of life, to a size that still allows them to find joy, for the children to grow up and love and have their own children, whatever allows them to do that is effective.  If they use the work “forgiveness,” that’s fine.

How can we forgive ourselves? Follow the same approach.  Beating ourselves relentlessly; negative self-talk, self-bullying, self-doubt, self-questioning, perfectionism, blame, shame, guilt and self-flagellation are simply ways of continuing to remind ourselves to do better.  But that’s a hard way to keep the reminder in mind.  The price is pretty high – loss of confidence and self-esteem, loss of will and determination.  When we change our way of being in the world, so we know we won’t act that way again, we won’t need the self-bullying.  Or when we make ourselves into people who are so filled with the best of us that we won’t act that way next time, we won’t need the self-bullying to motivate us to stay on track.

The goal of effective forgiveness is always about behavior:

• We don’t waste our time and energy obsessing on the bullies.
• We recognize bullies, especially sneaky, narcissistic, manipulative ones.
• We protect ourselves.

No specific process is required or is the best, as long as we get to the goal.  Whatever our explanations, psychological rationalizations, excuses or justifications are for bullies’ behavior or whatever make us feel good about forgiving them, the only criterion that really matters is that we get to the goals of effective forgiveness – we don’t waste our time and energy obsessing on the bullies and we protect ourselves.

Notice that I haven’t gone into abstract discussions about the existence of evil, or whether bullies are sinners or whether this world of pain and suffering, of joy and beauty is real or whether it’s a delusion to see through.  Those considerations might be important to some people, but they’re irrelevant to learning how to stop bullies and to protect ourselves from their attacks.

For some examples, see the case studies in “How to Stop Bullies in Their Tracks” and “Parenting Bully-Proof Kids,” available fastest from this web site.

Since all tactics depend on the situation, expert coaching by phone or Skype helps.  We can design a plan that fits you and your situation.  And build your will and skill to carry it out effectively.

Can We Stop Bullies if We Have Sympathy for Everyone?

Of course, it’s easy to sympathize with most people.  If someone has been abused, bullied or worse as a child, our hearts go out to them in sorrow for their suffering.  Or we can see someone’s beautiful spirit, the spirit of God, in them and our hearts will go out to them with compassion and empathy. But if a friend, neighbor or co-worker comes to you full of hurt, anger and outrage, does that mean that someone else actually did something wrong to them?

Maybe or maybe not.

For example, Linda recently moved next-door to Carrie in their friendly, family-focused block. It was a cul-de-sac and all the families had kids approximately the same age.  They’d organized many activities, birthday parties and car pools in order to create a community feeling.

Carrie and Linda started becoming close friends.  One day, Linda came to Carrie crying and angry.  As Linda struggled to stop her tears, Carrie felt herself becoming angry on Linda’s behalf.  Who’d caused this much pain and suffering to her friend?

Linda explained that one of the other women had made cutting remarks about Linda’s husband not being as successful as many of the other husbands and that Linda’s children weren’t as athletic or smart as the others.  Carrie was furious.  How could that woman say such things and hurt Linda so much?  What kind of neighborly welcome was that?

In an act of sympathetic friendship, Carrie said she’d never liked the other woman, who was always pompous and inflating her husband and children.  Linda shouldn’t pay attention to what the other woman had said.  Linda should know all the other women liked her much more than the other woman.

None of that was true.  Carrie actually liked and admired the other woman.  She’d never been negative, insensitive, righteous or arrogant before.  She’d always gone out of her way to help everyone.  Actually, Carrie couldn’t imagine the other woman saying those things to Linda.  But, obviously Linda’s pain meant that she had, indeed, said those things.  And Carrie thought it was her responsibility to comfort Linda and make her feel better.

The tactic worked.  After Carrie’s statement, Linda seemed to feel much better.  She thanked Carrie and left.

Two days later, Carrie noticed that the other woman had snubbed her in public and was whispering with Linda and a few of the others behind Carrie’s back.  Linda seemed to be accepted as part of the group and Carrie was glad for her.  But she still felt the cold shoulder.  Over the next week, it got worse.  She felt defeated, being cut out by the other women.

Episodes like this were repeated, sometimes with Carrie as the target and sometimes with other women as targets.  Carrie realized that it was like being back in junior high or high school again.  There was the clique of “in girls,” now led by Linda, and a shifting group of “targets-of-the-day.”

Carrie later discovered that after she’d sympathized with Linda, Linda had gone to the other woman and told her what Carrie had said behind her back.  Of course, the woman had reacted and had started snubbing Carrie.

In this article, I won’t go into how Carrie learned what Linda had been doing to each of the women or how Carrie managed to combat it.  Carrie might have been Linda’s first target, but she was not a victim.

Linda’s narcissistic, sneaky, manipulative, back-stabbing behavior was her tactic for breaking in to a new group and taking control of it.  Linda was a Queen Bee.  She wanted to control the turf.  She wanted everyone to be either so worshipful or so afraid that they sucked up to her and did what she demanded.

If Carrie had let herself be ruled by her sympathy for a friend trying to break in to a new group, she’d have never been able to protect herself.  Instead, she did not accept defeat.  She took power over her actions.  She was able to bring the women together in friendship and to return the block to a friendly, activity-filled community.

Carrie and the other women found that acts of friendship did not change Linda’s behavior.  She could not be won over to acting nicely.  All their sympathy and compassion didn’t stop Linda from harassing or bullying.  She would not be a true friend.  She remained a “mean girl.

As Carrie discovered the hard way, sometimes sympathy can be a trap.  Her sympathy only aided and enabled a bully to spread her poison.

Just because someone is hurt and angry does not mean that someone else really did anything wrong to them

Carrie should have been more careful of what she did to make Linda feel better.  And she should have trusted her knowledge of the other woman’s good character.  She should not have believed Linda’s report, no matter how convincing.  She should have spoken face-to-face to the other woman in the beginning.

If a person who’s hurt, angry and complaining is a snake or go-between, who likes to pour gasoline on fires and stir up trouble between other people – who plays the game of “Uproar” – they’ll use any sympathy, opinions or information to enmesh you in a fight with someone else.

I haven’t mentioned the “Linda’s” in our extended families because we already know who those manipulative tricksters are.  We’ve already been sucked in to their manipulations so many times that we’ve learned to protect ourselves and to maintain good relations with the other people who act nice in return

A big learning for Carrie was that we may see someone’s shining, Godly spirit, but we’ll probably get to deal with their personality and the consequences they cause us.

It’s not the sympathy that’s a problem.  It’s how we express that sympathy or the dumb ways our sympathy can lead us to act in order to make someone feel better.

For some examples, see the case studies in “How to Stop Bullies in Their Tracks,” available fastest from this web site.

Since all tactics depend on the situation, expert coaching by phone or Skype helps.  We can design a plan that fits you and your situation.  And build your will and skill to carry it out effectively.

Can Venting Help Stop Bullies?

Venting, like catharsis, seems so natural: we all blow off steam sometimes.  And when we finish, we usually heave a great sigh of relief. But to me, the real questions are, “What’s the point of venting?” and “Can it help stop bullies?

I think of venting as a process, or part of a process, not as a result in and of itself.

Tens of thousands of years ago, we might have vented our fear and anger through physical action.  Get rid of the adrenaline, calm down and decide what to do.  But we still had to be careful and keep ourselves in check enough while we’re venting to see the signs of saber-toothed tigers or giant bears or we wouldn’t be around to vent again.

Or we might have used a big club to whack an opponent and then face the consequences of that rash act.

Nowadays, we can still use some techniques like physical effort to release steam and calm us down.  For example, working off adrenaline by banging a ball or running or boxing.  In addition, a wise woman once said that whenever she got angry, she vacuumed her house.  That way, when she finished being angry, she’d have a clean house and she could focus on what to do next.

Some people use anger and venting to give themselves enough energy to stop harassment and bullying.  In that case, it does help us stop bullies.  A classic example might be Ralphie Parker in the movie, “The Christmas Story.”  In that case, he channeled his anger effectively and vented while he was beating up the bully.  But usually, when we act from anger we’re not strategic; we do dumb things that make the situation worse.

But the point of venting is always:

• To cross over in to a calm zone where we can think calmly, clearly and strategically.
• Then have enough energy, power, strength, courage, determination, perseverance and resilience to act effectively over time and despite temporary set-backs.

Therefore we must challenge ourselves to stop repeated replaying and re-venting over the same incidents and injustices.  Repeated venting without effective action becomes narcissistic whining and complaining, which becomes boring and self-destructive.

Such repetition drives our good friends away.  I think it was Annie Liebovitz who said, “Spilling your guts is about as attractive as it sounds.”

Such repetition also puts us on one of the paths to self-destruction – through violence turned outward or through hatred turned inward into negative self-talk, self-abuse, self-bullying, loss of confidence and self-esteem, and increased chances of depression and suicide.  And after they’ve ranted, many people use perfectionistic standards to make themselves feel ashamed and guilty, which only makes them weaker.

We most also be wary of hanging out with people who vent repeatedly.  Yes, injustice might have been done, but we still have to move on effectively in life – either fight the injustice effectively or go in a different direction successfully.

I’ve met too many people who have filled their lives and many hours of psychoanalysis in endless probing and catharsis.  They seem to assume that if only they vent enough, finally they’ll come to rest in peace on the other side.  Too often they end up knowing everything about some sides of themselves, but never having changed their behavior, fixed the situation or created wonderful lives.  A life of verbal and righteous indignation is not a very fruitful life.

I’m more focused on overtly using techniques for moving to the other side and rapidly taking effective action.

For some examples, see the case studies in “How to Stop Bullies in Their Tracks,” and “Parenting Bully-Proof Kids,” available fastest from this web site.

Since all tactics depend on the situation, expert coaching by phone or Skype helps.  We can design a plan that fits you and your situation.  And build your will and skill to carry it out effectively.

To Stop Bullies, Should Kids Ever Fight Back?

Jane’s 5 year-old daughter, Jenny, had been tormented for months by a bully in her class.  Even though the bullying girl was the same size as Jenny, she repeated took whatever Jenny was playing with, shoved Jenny down repeatedly and often pulled her clothes and hair. Jane had told her daughter that physical violence was never the answer.  Jenny should never sink to a bully’s level.  Also, the incidents were no big deal, the bully was probably bullied at home and didn’t know any better, Jenny should rise above and be the better and nicer person, Jenny should try to play nicely with the bully and make friends with her by giving the bully her toys, and to tell her teacher when incidents occurred.

The teacher talked to the bully but never stopped her behavior.

Eventually, one day, the bully grabbed a toy from Jenny and scratched her face.  In a fit of anger Jenny pushed the bully down and scratched her face really hard.  The bully backed away and cried.  The teacher was outraged at Jenny’s retaliation, sent her to the principal’s office and had Jane called.

What should Jane do?

First, what Jane did was to be very apologetic to the principal and teacher on Jenny’s behalf and then verbally chastise her daughter in the principal’s office for fighting back.  Fortunately for Jenny:

• Her mother did not make Jenny apologize face-to-face to the bully and the teacher was so busy and distracted that she forgot to punish Jenny in front of the bully.
• She felt so good after fighting back and winning that she ignored her mother’s attempts to lash her with shame, blame and guilt.  When she went back into class she gave the bully a dirty look and smiled threateningly at her.  That was Jenny taking her own power instead of waiting for someone to empower her.

Jane illustrates how well-meaning parents can be the number one risk factor in converting targets into victims.

What would I recommend Jane do instead?  Should kids like Jenny ever fight back?

• Jane should direct her anger at the teacher and principal who hadn’t protected her daughter from a bully.  Actually she should have been doing that all along, not simply after this incident.  She should have made repeated complaints, in writing, up the chain of responsibility of the school district.  Schools can create effective stop-bullying programs.
• She should have found out if other kids were being bullied at the school.  She should have rallied those parents, contacted lawyers and gotten the media involved in publicizing the do-nothing principals and district administrators who are a major factor in bullying-caused suicides.
• If I were Jenny’s parent, I’d take her out for ice cream or an even bigger treat.  I’d congratulate her on successfully defending herself.  I’d tell her that she’s probably going to have to hurt the bully once more because many bullies are boundary pushers.  The bully will probably try her old tactics once more to test Jenny’s courage, determination and resolve.
• I’d tell her that as she grows older, I’ll teach her how to fight back verbally and that if she learns verbal martial arts, she may not ever have to use physical methods.  But I’d see that she learns these also.
• I’d also tell her that her teacher and principal are cowards and jerks.  They don’t protect targets from predators under their care.  A 5 year-old can understand that.  So Jenny should just be quiet and nod when they lecture her, and she should ignore what they say.  If niceness doesn’t stop bullies, then Jenny should get me involved and if the authorities won’t protect her, she must use force.

When harassment, bullying and abuse are tolerated they don’t remain isolated incidents.  Instead, bullying rapidly becomes a generally accepted pattern at a school or a district.  When adults don’t fulfill their responsibilities, bullies realize they have the power to do whatever they want.  Other kids get lured into bullying or become bystanders instead of witnesses.  Behavior settles to the lowest common denominator.

Begging, bribery, appeasement, understanding, forgiveness, wishful thinking and the Golden Rule don’t stop bullies.  Unconditional love of bullies doesn’t stop their behavior.  Relentless bullies are predators.  Kindness doesn’t stop them; they misinterpret our kindness as weakness and an invitation to harm us more.

I’ve been interviewed many times on radio and television programs.  Almost every woman who has interviewed me was a Jenny whose mother told her to take the high road and never fight back, verbally or physically.  But unlike Jenny, they grew up being “nice girls.” Now, they wallow in negative second-guessing and self-doubt, and a little depression and defeatism because they never learned how to protect themselves.  Now, they bear some anger toward their mothers.

They’re also unable to stop bullies at work or to teach their children how to stop bullies in school.

But they’re all eager to learn how to stop bullies and how to make school officials protect their children, whether they want to or not.

For some examples, see the case studies in “Parenting Bully-Proof Kids,” the companion book to “How to Stop Bullies in Their Tracks,” available fastest from this web site.

Since all tactics depend on the situation, expert coaching by phone or Skype helps.  We can design a plan that fits you and your situation.  And build your will and skill to carry it out effectively.

Do Private Apologies Mean Bullying Will Stop?

Sometimes, bullies come to us and apologize in private for their behavior and promise that they won’t do it again.  Does that mean that the harassment, abuse and bullying will stop? When we receive a private confession and apology, it’s natural for us to heave a sigh of relief and relax; to give up our fear and anger.  And then share our secrets, fears and hopes, which is often what bullies want.  Real-world bullies will simply use this new information to embarrass us or stab us in the back.

It’s also natural for us to think that bullies are so ashamed they wouldn’t confess and apologize in public.  There are a very small percentage of bullies who will stop after a private apology, but don’t be fooled.  Most will continue manipulating and abusing us after a private apology.  If they give reasons, excuses and justifications, or blame us for their bad behavior, that’s a bad sign.

Don’t be like all those battered women (and men) – beaten verbally, mentally, emotionally and spiritually, as well as physically – whose abusers come with an apology and want to be taken back in as if nothing happened.  The apology – and maybe candy the next time and flowers the time after – counts for nothing.

Forgiveness, unconditional love, appeasement, understanding and the Golden Rule don’t change real-life bullies. Don’t give into begging or bribery.

Keep those perpetrators at a great distance.  Or give them another chance if you want, but from a great distance.  Make them behave wonderfully for at least five years.  If they can’t court you for five years, vote them off your island.

A public apology counts for much more, especially from covert, sneaky manipulative bullies.

But the bottom line is behavior.  So when we receive a private apology, I’d recommend saying “Thank you.”  And not thinking we have a new friend, but also asking, “What will you do to make amends in public?”  Or even, “Thank you.  I’ll see how you act in the future to know if you’ve really changed.”

We might even suggest acts that we’ll count to mean that the bully has really changed.  That’s how we find out if someone is actually a friend or is a false friend, or if we’ll only be hearing words but not seeing deeds.

Or we might be more gracious in saying nothing but we’ll still keep watching and keeping score.  We shouldn’t give them our wallet or car keys.  We should test bullies by small steps to see if they’re trustworthy.  Be determined and persevering.

For example, see the case study of dieter Tammy being attacked by her false friend Helen in “How to Stop Bullies in Their Tracks,” available fastest from this web site.  Or the case studies of Brandi and Lucy with their boyfriends.

Since all tactics depend on the situation, expert coaching by phone or Skype helps.  We can design a plan that fits you and your situation.  And build your will and skill to carry it out effectively.

Stop office 'energy vampires' before they suck you dry

Inefficient technology and operational systems can suck the energy out of a company.  Bottomless-pit projects are interminable, yielding few benefits from more effort thrown at them.  They’re the subjects of fruitless, time-wasting meetings. But fixing them is child’s play compared to stopping the human “vampires” who suck the energy out of those around them at work.  Unfortunately these narcissistic, bullying energy vampires are all too common.  If you ignore them, they’ll destroy productivity and morale.

Here are a few examples to be on the watch for in your workplace:

To read the rest of this article from the Phoenix Business Journal, see: Stop office ‘energy vampires’ before they suck you dry http://www.bizjournals.com/phoenix/stories/2009/07/20/story18.html

Toxic, manipulative energy vampires steal everyone’s time, prevent industrious co-workers from meeting their deadlines and increase frustration and tension in the office.  They’re negative, control-freaks.  Because of these vampires, many coworkers dread coming to work.  Conflict-avoidant managers and coworkers create space for these bullies to flourish.

Even worse, we tend to waste even more coworker time talking about the latest incident, or we take our frustration, grumpiness and anger out on our teammates.  Also, we take our frustration home and waste precious family time venting about the energy vampires.

Interacting with them leaves coworkers feeling drained, as the vampires suck the energy out of those around them, drop by drop.

Learn what you can do to eliminate the high cost of their low attitudes.

All tactics are situational.  Expert coaching and consulting can help you create and implement a plan that fits you and your organization.

Can Fear and Anger Help Stop Bullies?

Some people think that fear and anger are always bad.  Some people think that fear and anger can’t help stop bullies. I disagree.

When used and directed appropriately, fear and anger can help us stop bullies in all areas of life – abusive, violent, demeaning spouses; sneaky, manipulative, toxic parents or adult children; taunting, teasing, harassing, predatory school bullies; dangerous and deadly gangs; bullying bosses or coworkers; or even our worry and anxiety about something general and more amorphous like a poor economy and no savings, no insurance and a huge mortgage payments for a house beyond our means.

Fear

• Fear is a normal feeling we have in order to warn ourselves of danger.  It's our way of telling ourselves to get ready, mobilize ourselves and take precautions - there might be a saber-toothed tiger lurking down the trail.
• In these situations, the purpose of fear is to alert and energize us to make our best and most thoughtful responses to the danger.
• If we let fear grow so big that we’re panicked into fight, flight or freeze, or into our favorite childhood response, we won’t respond effectively.  We'll go overboard.  We'll start begging or we'll run and hide.  And then we’ll bully ourselves with negative self-talk, guilt, shame, perfectionism, remorse and recriminations because we over-reacted and made a mess of things.
• Our childhood responses were useful when we were growing up.  After all, we did survive; we did live to become adults.  But those over-the-top responses are no longer effective enough; they’re the down-side of allowing our fear to overwhelm us before we respond.
• The key to success is to act when our warning fear is small so we can engage our brain in planning how to respond.

Anger

• Anger is simply our effort to mobilize ourselves, to get us in gear to respond, to give us enough strength and power to act effectively.  Most people need some amount of anger when they’re small children in order to get the big people to listen.  Anger is simply motivational energy.
• But if we let anger build up too much we’ll blow up and kill someone.  Just like the case for fear, our childhood responses were useful when we were growing up.  After all, we did survive; we did live to become adults.  But those over-the-top responses are no longer effective enough; they’re the down-side of allowing our anger to overwhelm us before we respond.
• The key to success is to act when our energizing anger is small so we can engage our brain in planning how to respond.
• If we start acting when our anger is merely irritation or frustration, we can engage our brains to develop smart, effective action.  If we wait too long, we’ll make ourselves much too angry; we’ll turn to rage.  We’ll explode and create a bigger mess.  Or we’ll repress ourselves totally and live with those terrible consequences, such as depression and low confidence and self-esteem.

Maybe a good analogy is that if doing nothing is like going zero mph and blowing up is going 100 mph, we need to train ourselves to start acting at 10-40 mph, and to learn skills in that range so we can act effectively.  When we were children, most people didn’t get enough practice of how to act in that range.  As adults, many people still haven’t learned how to act effectively in that range.

Of course, if we respond early and effectively to our hesitation, irritation and frustration in stopping bullies, we can respond more effectively.  Fear and anger are simply warnings (like smoke detectors) and fuel for our engines so we can get to where we want to be.  There’s nothing inherently wrong with those signals or with that fuel.  As long as we act before we’re at their mercy.

Of course, our tactics will be different when we stop bullies in different situations.  But once our energy, courage, determination and power are hooked up to our brains, we have a much better chance of success than if we’re overcome by fear or anger.

We can even learn to respond effectively to the worry, fear and anger that are common at 2 AM when our “Monkey Minds” jump around uncontrollably.

What if our fear or anger seems to become overwhelming instantly and we feel out of control?  Actually, you’ll find it’s not instantaneous; it just seems that way because we’ve practiced soften. For some techniques to overcome worry, fear and anger, see the case studies in “How to Stop Bullies in Their Tracks” and “Bullies Below the Radar: How to Wise Up, Stand Up and Stay Up,” available fastest from this web site.

Expert coaching by phone or Skype helps.  We can design a plan that fits you and your situation.  And build your will and skill to carry it out effectively.

Well-Meaning, Meddling 'Peacemakers' can Disrupt Your Workplace

You want the people on your team to get along with one another and to work well together. But beware of self-appointed middle-men or peace makers.  They actually promote whining and complaining, and lead your team to wallow in emotional turmoil and dissention.

For example, Carl felt it was his job as a “people person” to smooth over ruffled feelings and make his teammates happy.  He said, “When we get along better, we produce more.  Happy employees are productive employees.”

To read the rest of this article from the Pacific Business News (Honolulu), see: Well-Meaning ‘peacemakers’ can disrupt your workplace http://www.bizjournals.com/pacific/stories/2010/04/26/story11.html

The Carl’s of this world:

• Pour gasoline on the emotional fires and leave a trail of misunderstanding and anger.  But they insist they’re just trying to help.
• May be well-intentioned, but when they act as go-betweens, gossip, innuendo and hostile emotions invariably escalate.  Work suffers.
• Are abusive, sneaky, manipulative bullies.
• Usually they love the emotional turmoil and uproar.  They feel alive when emotions are on the line and necessary when they’re intervening.  They can’t resist being middlemen.

Meddling managers, setting the tone for their teams, cause the most damage.   Of course, women meddle just as much as men.

Distinguish the Carl’s of this world from the bridge people who are crucial to the success of any organization.

There was a way Carl’s manager could eliminate the high cost of his bullying and low attitudes.

All tactics are situational.  Expert coaching and consulting can help you create and implement a plan that fits you and your organization.

"Nice Girls" Can’t Stop Bullies

Almost every one of the women who’ve interviewed me on radio or TV admitted that they were raised to be “nice girls.”  Their mothers had taught them that the most important value was to be nice, polite and sweet at all times.  They should ignore or rise above bullies; feel sorry for how empty and insecure bullies must feel; how horrible bullies’ family lives must be.  Nice girls should try to understand those mean girls, to forgive them and to tolerate their nasty, insulting, abusive behavior. Nice girls should be sweet and kindly in all situations; not be disagreeable, not make scenes, not lower themselves to the level of the mean girls by pushing back verbally or physically.  Nice girls were raised to believe that the virtues of loving compassion and sympathy were their own rewards and would also, eventually, stop bullying.  Nice girls were to live by the Golden Rule.  Being a virtuous martyr was preferable to acting “not-nice.”

As a result, when these nice girls became adults, they had trouble protecting themselves from bullies.

Many had married nice guys so they didn’t have to worry about bullying at home.  But they didn’t know how to stop bullies at work, especially stealthy, covert, sneaky female bullies.  They didn’t know how to teach their children to stop bullies at school.  They didn’t know how to protect themselves from manipulative, abusive, controlling, narcissistic, nit-picking, negative, self-centered relatives, friends or neighbors.

And, in addition to the emotional scars and the feelings of helplessness and impotence in the face of the real world, they bore a measure of anger toward their mothers for not teaching them how to be effective as grown ups.

The start of their change was to openly admit that, in this area, their mothers were wrong.

Their experience had taught them that they needed to feel stronger in the face of bullies, to learn to act more effectively now and to teach better skills to their children.

They had to decide which values were more important than being nice. They had to adopt a new hierarchy of values to reflect what they’d learned.  They had to discard their childhood rules and roles, and adopt new ones as adults.  Once they made the decision to determine their own values, they felt a surge of power, confidence and self-esteem.

At first they thought that they needed at least two hierarchies of priorities; one for their home life and one for the outside world.  This was abhorrent to many because it sounded like situational ethics.  But it wasn’t.  They would have the same ethical framework and merely different tactics that fit their different situations.

A general example of the new hierarchy they all adopted was that although being nice, sweet and agreeing with people might still be important, protecting themselves and their personal space was more important.  Being treated well was more important than keeping silent and not making a scene or not creating a confrontation.  Speaking up and keeping themselves and their families safe was more important.  They would not allow toxic waste on their “Isles of Song.”

Determination, will and perseverance were more important qualities than being nice.  These qualities gave them the power to take charge of their lives.  They didn’t have to be mean, but they did have to be strong, courageous and sometimes firm.  They were the ones who decided what they wanted and needed; what was right for them; what their standards were.  These decisions were not consensus votes affected by the desires and standards of other people.

Their tactics had to be situational.

In their personal family lives, where niceness was usually reciprocated, they could usually interact by kindly suggestion and often be very forgiving of some behaviors.  But with some relatives in their extended families, they had to be more direct and enforce more boundaries; no matter what other people thought was right or thought they should put up with because the bullies were “family.”

In most other situations – work, friends, their children’s schools – they had to overcome the idea that being open and firm automatically meant confrontation, which they’d been taught to avoid at all costs.  They had to learn how to speak clearly, disagree in a nice and firm way, and make things happen even if it made people uncomfortable; especially people who were abusive or slacking in their responsibility to protect their children.

The hardest skill for many of them to learn was how to isolate some bullies or to work behind the scenes to thwart covert attacks from sneaky, manipulative bullies.  But once they’d stopped thinking that being nice was the most important value, they were able to learn these skills. Expert coaching by phone or Skype helps.  We can design a plan that fits you and your situation.  And build your will and skill to carry it out effectively.

Stop Bullies: Anger Management

Many bullies succeed in getting what they want by being angry.  Even if they don’t hit physically, they beat their targets verbally, mentally and emotionally.  And the threat of physical violence makes other people give in.  These bullies have enough control that they haven’t been arrested and sent to prison.  That’s why I think of their anger as a tactic. I’ve coached many of these bullies through the stage of anger management to finally ending anger and creating a different way of Being in the world.

But let’s focus here on what the spouses of these bullies can do in order to have bully-free lives.

For many of these bullies anger is a whole way of life.  Their rage is a tactic operating 24/7.  No matter what’s going on, no matter what we do to try to please them, they always find something to be angry about.  Any moment of peace is just the calm before the storm.

However these bullies got that way – and there are only a small number of typical scenarios – they mastered the use of anger years ago so it feels natural, like that’s who they are, like it’s their identity. They love “revving their engines.” They feel strong and powerful when they’re angry.  They always find good reasons and excuses to be angry, they always find people who are wrong and dumb in the news of the world or in their personal lives.  And they always focus on what’s wrong or dumb, and respond to it by getting angry and enraged.

If something in the moment isn’t worth getting angry about, they think of bad things that happened or that might happen so they can get angry.  Then they “kick the dog” – whoever happens to be around and does or says something wrong, or does or says nothing and that’s what’s wrong.  You or the kids think you’re having an innocent conversation when suddenly you’re attacked for being dumb, stupid, ignorant, wrong, insulting – or simply breathing.

The attack escalates into a listing of all your faults – which loser in the family you’re just like, you’ll always be a loser, you’re lucky to be alive and with them because you’d fail without them.  Their anger is never their fault; you’re always to blame.  Even if they don’t brutally beat you and the kids, the verbal and emotional abuse takes its toll.

Victims feel blame, shame and guilt.  Victims suffer anxiety, fear, frustration, panic and terror.  They lose self-confidence and self-esteem. They feel like they have to be perfect in order to deserve good treatment.  They feel isolated and helpless.  Targeted children often grow up with negative self-talk and self-doubt; they often move on to self-mutilation or rage and revenge of their own.  They often grow up playing out the roles of bully or victim in their marriages.

Seven tips to keep anger out of your personal space:

1. Don’t be an understanding therapist. Your understanding, forgiveness, unconditional love and the Golden Rule won’t change or cure them.  And you’re not being paid as a therapist.  Those approaches simply prolong the behavior and the typical cycle of anger and rage, followed by guilt and remorse, followed by promises and good behavior temporarily, followed by the next episode of angry and rage.  Or the typical escalating spiral of anger, rage and self-righteous justification.  The reason the bullying continues is not that those bullies haven’t been loved enough; it’s that the behavior is a success strategy.  It’s never been stopped with strong enough consequences that the bully has enough reason to learn a new way of Being in the world.
2. Don’t minimize, excuse or accept justifications. See anger as a choice.  If you accept that anger is a normal or appropriate response to what they’re angry at, if you accept that anger or any emotion is too big to manage (e.g., that they’re in the grips of something bigger than themselves) them you’re right back to “the devil made me do it.”  That’s the same excuse, even though the modern words for “the devil” are heredity, brain chemistry, what their parents did to them, how they never learned better.
3. The best thing you can do to help both of you is to have consequences that matter. That’s the only way to stimulate change.
4. Face your fears. Don’t be defeated by defeat.  Protect yourself.  Be a good parent and model for yourself and your children.  Emotional control – control of moods, attitudes and actions – and focus of attention are the first things we all must learn.  These bullies haven’t learned.  Lack of success in this area gets big, painful consequences.
5. Make your space anger-free. You and the children are targets, not victims.  Their anger is not your fault.  Dedicate yourself to protecting yourself and the children.  Decide that only behavior counts, not psychoanalysis.  Clear your space.  Don’t give an infinite number of second chances.  Either they leave or you and the kids leave, depending on the circumstances.
6. Promises no longer count. The lesson for your children is that when we’re very young, we get by on a lot of promises and potential, but when we become older than about 10, only performance counts.  Let these bullies learn to practice changing on other people’s bodies.  How much time do you need before you become convinced that they’ve faced a lot of potential triggers and mastered a different way of dealing with them?  A year?  Two?  Three?  Forever?  Do this because you want and need to in order to have a chance at the happiness you want, in order to have a chance to find people who treat you the way you want.
7. Be smart and tactical. Of course, the longer you’ve known them, the harder it will be.  Dump angry jerks on the first date; don’t hook up with them.  Get legal advice.  Get help and support.  Get witnesses.  Don’t listen to people who want you to be a more understanding therapist.  File for divorce.  Get custody of the children.  Get the police on your side.

Post #176 – How to Know if You’re Bullied and Abused

Men aren’t the only angry bullies.  We all know about angry, vicious women on dates or in marriage.  There are clichés about venomous wives and mothers-in-law because there are so many.  Everything I’ve said applies to them also.

Many people still have friends that use anger to control interactions.

At work, angry, bullying bosses and co-workers are also clichés because there are so many.  Anger often succeeds at work.  Both the feeling of power and the success at making people do what bullies want function as aphrodisiacs.  And the addiction must be fed.

Be strong nside.  Ask for what you want.  You’ll get what you’re willing to put up with.  So only put up with good behavior.

All tactics are situational so expert coaching is required.  We’ll have to go into the details of specific situations in order to design tactics that fit you and the other people involved.

“How to Stop Bullies in Their Tracks” has many examples of people commanding themselves, stopping bullying and getting free.  For more personalized coaching call me at 877-8Bullies (877-828-5543).