Don't be a Bystander-Spectator; be an Active Witness

There’s a world of difference between being an active witness to bullying and abuse, and being merely a bystander. A bystander has already decided to be an uninvolved spectator, to look the other way, to pretend ignorance if called upon.

A witness can make a tactical decision based on the circumstances – intervene now in some tactical way or speak up later.

At work, co-workers or bosses are bullies; at home, abusive parents will harass and bully one young child while lavishing goodies on the other; in addition, toxic parents will favor one adult child over another with love and inheritance on the line.

I’ll focus here on kids, but the larger implications should be obvious when you think about slavery or the Nazis or a hundred other public examples.

Often, at school and at home, mean kids will try to turn siblings or friends against each other.

For example, Charles’ friend, Brad, was relentlessly nasty to Charles’ sister Sarah.  He made fun of her, called her stupid, dumb and ugly, and, even though Sarah was tall and skilled enough to play with the older boys, he’d cut her out of their games or he’d intentionally knock her down.

Charles looked on in dismay but never interfered.  That was puzzling to Charles’ parents because, in one-to-one situations, Charles played well with Sarah and liked her.  Yet Charles had become a bystander; he wouldn’t step up to what he knew was right.

How come he didn’t protect Sarah from Brad?  Was Charles afraid that if he interfered he’d lose a friend or that Brad would beat him up?  Did Charles secretly want his sister out of the way?

More important than an analysis of “why,” was the potential effect on Charles of being a bystander.  What would be the cost to his character and mental and emotional well-being?  What would be the effect on his conscience and self-esteem if he played along and didn’t speak up against the abuse or if he colluded by joining in the harassment of his sister in order to make friends with Brad?

Without knowing the real answers to the “why” questions, the pain, shame, anxiety and stress of watching his sister tormented and the guilty laceration of his conscience finally drove Charles to choose which side he was on.  He stood up for his sister and for high standards of conduct, but then he had to solve another problem; Brad was a head taller and 30 pounds heavier than he was.

In front of Sarah, Charles got in Brad’s face and told him to cut it out.  If Brad wanted to be his friend and play with him, he had to be nice to Sarah…or else

Most of the Brad’s in the world would back down but this one didn’t.  Angry words led to shoving and Brad grabbed Charles and threw him down.  At this point Charles and Sarah’s advanced planning gave them a tactical advantage.  Sarah, as tall and heavy as Charles, jumped on Brad’s back and the brother and sister piled on Brad and punched and kicked him.

As with most kid fights it was over fast.  Brad got the message; he was facing a team.  If he wanted to play with them he’d have to play with both of them.  If he wanted to fight he’d have to fight both of them.  No parents were involved and Brad chose to play with them and be nice to Sarah.

As much as the incident helped Sarah, Charles was the major beneficiary of his choice.  His self-esteem soared.  He had been courageous and mentally strong.  And he learned that he and his sister could plan and stand firm together.

In a different situation, Ellen was popular and Allison, who was outgoing but had no friends, wanted Ellen all to herself.  At school, Allison put-down and cut out anyone Ellen wanted to play with.  If Ellen refused to follow Allison, Allison would get hysterical, cry and wail that Ellen was hurting her feelings.  Ellen didn’t want to hurt Allison but she wanted to play with whoever she wanted to play with.

The situation came to a head during the summer.  Allison wanted to play with Ellen every day.  And on every play date, Allison would be nasty to Ellen’ younger sister.  She’d mock Jill, order her to leave them alone and demand that Ellen get rid of her younger sister.  They were best friends and there was no room for a little kid.

Numerous times at their house, Ellen’ parents asked Allison to include Jill, but to no avail.  Allison would agree, but as soon as their backs were turned she’d be twice as nasty to Jill.

Ellen faced the same choice that Charles had; hurt her sister in order to collude with her friend or lose a friend and classmate.

Ellen didn’t agonize like Charles had.  Ellen was very clear; colluding is not how a good person would act.  However, her requests that Allison stop only brought on more hysterical anger and tantrums.

Ellen didn’t want to play with Allison any more but didn’t know how to accomplish this.  When she told Allison, Allison threw another fit – hurt feelings and crying.

This situation required different tactics from Charles’ because Ellen was younger and arrangements for them to play during the summer and after school had to be made by their parents.

Ellen’ parents could have gone to Allison’s parents and told them what Allison was doing.  However, they’d observed that Allison’s parents had never tried to stop her hysterics, blaming and finger-pointing at school.  They’d always believed Allison’s accusations about other kids and added their blame.  They demanded that teachers do what Allison wanted.

Ellen’ parents thought that raising the issue with Allison’s parents would only lead to negativity, accusations and an ugly confrontation, which would carry over to school.

They decided to use an indirect approach; they were simply always too busy for Ellen to play with Allison.  The rest of the summer they made excuses to ensure there would be no play dates.  When school started, they made sure there were no play dates after school, even if Jill wasn’t there.  They didn’t want their daughter to be friends with such a stealthy, manipulative, nasty, control-freak like Allison.

In addition, they told Ellen’s teacher what Allison was doing and asked them to watch if Allison tried to control Ellen and cut out other kids.

Most important, Charles stopped being spectator and became an effective witness-participant.  Ellen also would not remain a bystander.  She made her feelings clear and her parents helped intervene.  Both children learned important lessons in developing outstanding character and values.

Tactics are always dependent on the specifics of the situation.  As parents wanting to help and guide your children and grandchildren, remember that there’s no one-right-way to act.  The people involved get to choose where they want to start the process of standing up as witnesses and participants.  You can get ideas and guidelines from books and CDs but on-going coaching, to prepare you for your “moments of truth,” is essential.  You will need to adjust your plan in response to what happens at each step along the way.

For example, see the studies of Jake and Carrie in “How to Stop Bullies in Their Tracks.”

Get Away from a Controlling, Bullying, Abusive Husband

Here’s an email I received from an abused wife, hoping her story helps other women recognize and get away from their controlling, bullying, abusive husbands before it’s too late. “I hope my story might help someone.  I have known my husband since I was 18 years-old.  We worked together and his sister and I were friends.  I was married at 16 to my first boyfriend, so my now husband was just a friend, although I always knew he had a soft spot for me.”

“Years later, when I was divorced, I went out with my now husband, but I didn’t have the feelings for him at that time that I do now, so I ended the relationship.  Eventually we ended up back together and he won me over.  He was a quiet man, very deep, didn’t say much, but was always very kind and nothing was too much trouble.”

“My sons who obviously had known him since they were little boys, but are now grown up and married, adored him.  We ended up getting married and I thought I had met the man of my dreams, but it didn’t last.  As soon as we got engaged it all started to change.  He has hit me, nearly broken my fingers, but the violence has stopped since I called the police.”

“He had never been married before and never wanted to, that I know for a fact.  He is very moody and often put himself in the box room for weeks on end and not speaking. I own my own home and have always worked full time.  I am very bubbly person and have lots of friends, where he has always been a loner.”

“He told me that I needn’t work full time anymore, so I took a 2-day-a-week job.  That’s when it really got bad.  He often leaves in the clothes he stood in and takes all of the bill and shopping money.  He would stay away for 3 weeks at a time.  It wasn’t about him being with women or anything, that I know, but he goes on drinking binges which he never used to do.  He spends all of the money and texts me all of the time, calling me names, putting me down and being very abusive.”

“I have started divorce proceedings as he is putting the home I have lived in for 25 years at risk, with him taking all of the money.  Because the house is mine and in my name, he said that my sons should pay the mortgage when he is not there as it is their inheritance, as he calls it.  Obviously I love him but cannot take anymore.”

“To anyone out there, these people will not change and are unable to change.  They will grind you down, just as I have been and you will end up feeling worthless.  I am a good person and I have a medical working background, so I have a pretty good idea what I am talking about.  I also have friends in the medical field who have advised me that these controlling people will never change.”

“I am at the moment trying to keep hold of my home.  He keeps sending me texts saying he is going to see me in the gutter.  Please don’t let these controlling people to this to us. I hope my story helps in someway.”

Notice some typical early warning signs:

1. He changed from charming to abusive, sometimes step by step.  When she put up with a step, he escalated to the next step.  Bullies don’t stop until you stop them.
2. Overt physical violence – they shove, slap or hit you; force you to have sex; force you to lie or drop the charges if the police were called.  In this case, she stopped the overt physical violence when she called the police.  Good.  Now there’s a police record.  But he then shifted to control and bullying, which wouldn’t get the police involved.  When she stayed with him, she gave him a green light.
3. They make the rules; they control everything – what you do, where you go, who spends the money and what it’s spent on.  You feel emotionally blackmailed, intimidated and drained.
4. Their standards rule – your “no” isn’t accepted as “no;” they’re always right and you’re always wrong; their sense of humor is right and they’re not abusing you, you’re too sensitive.
5. They isolate you – they won’t allow you to see your friends or your family, go to school or even work.  When she quit her full-time job and became depended on him, the control and abuse increased.
6. They control you with their disapproval, name-calling, putdowns, demeaning, blame and guilt – no matter what you do; you’re wrong or not good enough.

Bullies don’t take your kindness, compassion and sympathy as a reason to stop.  They take your passivity as an invitation to bully you more.  It’s the same at work, at school and in romance.

A few suggestions for then and now

1. Get away or get rid of him at the first sign.  Notice that she had signs when they were engaged, before they were married and there were also no children at stake.
2. Don’t think you can change him by staying.  The best help you can provide is getting away.  That may or may not be motivation for him to change on his own, but at least he’ll be far away from you.
3. Don’t let him control you.  Notice what happened when she quit her job.  Don’t believe him when he says you’re worthless and the problems are your fault.
4. Since he’s harassing you with text messages and has a history of physical violence, get a restraining order.  Keep a record of all the messages (including the threatening ones).  Call the police if he continues.  Cut off all contact with him.
5. Find allies and supporters.  Remove any splinters – people who don’t support you.
6. Be brave, determined and relentless.

Many women allow themselves to be bullied repeatedly because they don’t recognize and label the control and abuse as “bullying.”  When you recognize and label these bullies’ tactics and tricks, you’ll be empowered to resist them.  When you learn effective skills and techniques, you can resist them successfully.

Peaceful methods (understanding, tolerating, logic, reasoning, forgiveness, their sympathetic therapy) sometimes stop mild bullying.  But you need firmer, stronger methods to stop relentless, determined, bullying husbands.

Of course it’s usually not easy to stop the behavior or to get away.  There’s no one-size-fits-all answer.  Tactics must be designed for each situation.  Factors such as money, children, outside support, age, health, threatened increase in abuse to physical brutality and murder, and family of origin and cultural values can be extremely important in designing effective tactics.

But the first step is always for women to make an internal shift from acceptance or tolerance (even though you may hate him underneath) to a commitment and determination to end the abuse and bullying, no matter what it takes.  Without that inner commitment, women usually end up begging the husband to change and waiting forever.  The inner commitment is necessary to give strength and power to the right tactics in your hands.

You’ll find many examples of stealth bullies in my books and CDs “Bullies Below the Radar: How to Wise Up, Stand Up and Stay Up” and “How to Stop Bullies in Their Tracks.”  You’ll also learn practical, real-world tactics to stop these bullies or to get away safely.

Backlash: Women Bullying Women at Work

In an article in the New York Times on May 9, 2009, “Backlash: Women Bullying Women at Work,” Mickey Meece describes numerous cases of women bullying women at work. Of course, women abuse, harass and sabotage other woman at work, just like men do to each other.  Sometimes they’re overt and sometimes they’re stealthy, sneaky.  Isn’t that your experience?

More important than distracting questions and considerations about how much they do it, why they do it or do they do it more or differently than men, are:

• Do you recognize the early warning signs of bullies?
• Do you know how to stop them skillfully?

Women often say that other women aren’t as overt about bullying; they’re more likely to be stealth bullies.  Some use tactics that are sneaky, manipulative, backstabbing; some form cliques and start rumors or demeaning put-downs; some pretend to be friends and bad mouth you behind your back; some are negative, whining, complaining “professional victims;” some are passive-aggressive.  And some can be nit-picking, control-freaks just as much as men.

How about Meryl Streep and other unsavory characters in “The Devil Wears Prada?”

Some are splinters, rotten apples and cancers – at all levels in your organization.  Just like men who bully.

As I show in my books and CDs of case studies, “How to Stop Bullies in their Tracks” and “Eliminate the High Cost of Low Attitudes,” bullies are not all the same, but their patterns of behavior, their tactics, are the same – whether they’re men or woman.  That’s why we can find ways to stop them.

Ignoring the problem or begging, bribery, appeasement, simply reinforce low attitudes and behavior at all levels.  A major part of the problem are conflict-avoidant leaders, managers and co-workers who think that if we all talk nicely to each other or try to make bullies happy, they’ll stop bullying.

If we don’t stop bullies, they’ll think we’re easy prey.  Like sharks, they’ll just go after us more.

When women and men learn how to stop bullies in their tracks, we develop strength of character, determination, resilience and skill.  We need these qualities to succeed against the real world bullies they face – men or women.

Of course, individual coaching will help you design tactics that fit your specific situation.

Often, the strong and clear voice of an outside consultant and coach can change these behaviors or empower managers and staff to remove these bullies.  I’ve often helped companies and even non-profits and government agencies create and maintain behavioral standards (team agreements, ground rules for professional behavior) that promote productivity.

Workplace Bullying and Harassment: Recognize Common Techniques Bullies Use

There are too many reports of workplace harassment and bullying to list.  It seems that at least 30 percent of managers and employees are bullied and harassed.  Many critics and experts focus only on bullying bosses, but I’ve seen just as many employees and coworkers use these bullying methods as I have managers and supervisors.  Gangs of managers and staff also harass and bully each other.  Men and women bully each other in all combinations. How can you recognize the most common methods used for bullying and harassment?

The top 7 tactics I’ve seen are:

1. Yelling and physical threats (overt or subtle).
2. Personal attacks, verbal abuse, emotional intimidation, insults, put-downs and humiliating, demeaning, rude, cruel, insulting, mocking and embarrassing comments.  False accusations (especially outrageous) and character assassination.  Demeaning behavior at meetings – interrupting, ignoring, laughing, non-verbal comments behind your back (rude noises, body language, facial gestures, answering phones, working on computers).
3. Harassment based on race, religion, gender and physical attributes.  Sexual contact, lewd suggestions, name-calling, teasing and personal jokes (sometimes overtly nasty, or threatening or sometimes followed by laughter as in, “I was just kidding” in order to make it hard for you to fight back).
4. Backstabbing, spreading rumors and gossip, manipulating, lying, distorting, hypocrisy and exposing your problems and mistakes.  Anonymous attacks and cyber bullying – flaming e-mails and porn.  Invading your personal space and privacy – rummaging through your desk, listening to phone calls, asking extremely personal questions, eating your food.
5. Taking the credit; spreading the blame.  Withholding information and then cutting you down for not knowing or for failing.  Turf wars about budgets, hiring, copiers and coffee machines.
6. Hypersensitive, over-reactions, throwing tantrums (drama queens, sensitive princes), continual negativity – so you walk on egg shells, back off in order to avoid a scene, or beg forgiveness as if you really did something wrong.
7. Dishonest evaluations – praising and promoting favorites, giving slackers good evaluations and destroying the careers of people bullies don’t like.

Most bullies use combinations of these techniques.

Bullying at work creates a hostile and unproductive culture.

• There’s increased hostility, tension, selfishness, sick leave, stress-related disabilities, turn over and legal actions.
• People become isolated, do busy work with no important results and waste huge chunks of time talking about the latest episodes.
• Effort is diffused instead of aligned.  Teamwork, productivity, responsibility, efficiency, creativity and taking reasonable risks decrease.
• Promotions are based on sucking up to the most difficult and nasty people, not on merit.  The best people leave as soon as they can.

I’ll go into possible solutions in future posts.  But for a start, listen to the CDs “Eliminate the High Cost of Low Attitudes.”

Stop bullying cliques at work

In the last post, we analyzed the tactics bullying cliques typically use and 10 common reasons why people form or join hostile, predatory cliques at work. Both men and women form and join cliques, even through their tactics are often different.  These predators verbally, sexually and physically harass and abuse both men and women.  They sabotage performance.  Don’t be surprised to learn that women prey on other women in the office – you’ve seen the evidence through elementary school, junior high school and high school.

What can you do if:

• You have a pattern of being bullied all your life?
• You’re a target?
• You have a chance to join such a pack of jackals and are afraid to refuse because you might get attacked?
• You’re a bystander and your heart goes out to a victim?

Bullying, cutting-out and creating and attacking scapegoats comes from a deep place within us and is found in almost all cultures, places and times.

Sometimes you can see that the person on the receiving end has done many things to offend almost everyone else.  But let’s put that situation aside for this post and focus on all the rest of the times when the person being cut out or attacked has been okay and the problem is the group that attacks their scapegoat.

If you’ve been bullied all your life, you have a problem that you’ll have to solve before you can deal effectively with a bullying clique.  Even if you haven’t done anything wrong to the pack of predators, you’re wearing a neon sign: "Kick me."  Lions, wild dogs and sharks can see who the weak and vulnerable ones are.  Bullies can too.  You’ll have to change your attitudes and beliefs so you’ll have a different sign: "Don’t mess with me!"  Let’s also leave this situation for another post.

Many people hope to stop cliques of bullies by analyzing why they do it and then using their understanding to design solutions.  Don’t waste your time.  You know why some people find others to pick on.  That catalogue of reasons is enough.

Management training rarely works.  Textbook and educational approaches – we’ll talk and I’ll show them why it’s wrong and they’ll see the error of their ways and become caring – rarely work.  They won’t stop bad behavior that’s driven by underlying emotions.

Predatory behavior by packs isn’t driven by intellectual reasons, it’s driven by emotions.  Of course the perpetrators can find reasons to justify their behavior, but they don’t do the behavior because of the reasons.  They do the behavior because of their own emotional needs and then they try to cover up the ugliness with a pretty picture of justifications.

Ignoring the problem or begging, bribery and appeasement simply reinforce low attitudes and behavior at all levels.  A major part of the problem are conflict-avoidant leaders, managers and co-workers who think that if we all talk nicely to each other or try to make bullies happy, they’ll stop bullying cliques.

Some real-world, stepwise approaches are:

• Make efforts to be friendly in practical ways, in order to give them a chance to change – without doing anything immoral, illegal or odious.  Bring pizza and donuts.  Cover for them when they need help.  Socialize with coworkers.
• If they continue targeting you (which they usually will), get help to develop tactics to isolate the ringleaders or get them fired.  The key goals are: separation and isolation.  Terminated is better than transferred, because transferred means that you’ve helped them create another bully-scapegoat situation.  How nice is that?
• Get firmer and firmer.  Don’t threaten or share your tactics with them.  Get an attorney to advise you about local laws.  Get allies – HR and managers rarely want to be involved, but give them one chance.  Document, document, document.
• If you have a chance to join such a pack of jackals and are afraid to refuse because you might get attacked, you have an integrity choice to make.  Do you want to live in fear or do you want to win a workplace war?
• If you’re a bystander and your heart goes out to a victim, you have another integrity choice to make.  Often, if you help a victim, the victim won’t help in return.  Be prepared to act alone, if necessary.

Of course, individual coaching will help you design tactics that fit your specific situation.

The strong and clear voice of an outside consultant and coach can change these behaviors or empower managers and staff to remove these bullies.  I’ve often helped companies and even non-profits and government agencies create and maintain behavioral standards (team agreements, ground rules for professional behavior) that promote productivity.

As I show in my books and CDs of case studies, “How to Stop Bullies in their Tracks” and “Eliminate the High Cost of Low Attitudes,” bullies are not all the same, but their patterns of behavior, their tactics, are the same – whether they’re men or woman.  That’s why we can find ways to stop them.

7 Signs of narcissistic control-freaks

Narcissistic control-freaks rule!  They think. Some narcissistic personalities are so over the top that it’s easy to detect them.  You’ll follow your gut reaction and get away as fast as you can.

But watch out.  If you’re not careful, stealthy narcissists will take over your life – at home, in relationships, at work.  Are you sure you can detect the stealthy ones?

Seven warning signs of bullying, controlling narcissists are:

1. They think they know best about everything.  They know what’s best for you; just ask them.  They give you advice and make your life miserable if you don’t do what they say.  They point out all your mistakes and failings.  They’re spouses, relatives or friends who could direct your life better than you can.  They’re yelling, threatening, demeaning bosses.  Their absolute certainty seduces you into self-doubt and self-bullying.  You become unsure of your own judgment and wisdom so you might as well follow theirs.
2. Their excitement is contagious and sweeps you along.  Whether it’s for a new product, career, love interest or activity, it’s the best and greatest – even if it’s the opposite of what they thought 10 minutes ago.  You should jump on board if you know what’s good for you.
3. They think they don’t have anything to learn.  They’re new employees or interns who know everything and don’t need to learn from people who are already doing their jobs well.  They’re nit-picking, micro-managers.  They’re children or teenagers who won’t practice or learn, who won’t do anything the way other people say is best.  They insist on doing it their way, even though they fail repeatedly.  They won’t listen; especially when they’re failing.
4. They’re more important than you are.  Actually, they’re more important than the rest of the world.  Their feelings are so intense that you’re too polite or afraid to upset them by trying to make your feelings or opinions matter.  Their feelings get hurt easily and are powerful justifications for anger, retaliation and revenge.  Their jealousies, issues and concerns (not yours) become the focus of all interactions.  Their desires – for promotions, toys they want, relationships they want, enemies they want to get – are the most important things and they’re entitled to get what they want.  They’re controlling, stealth-bullying husbands.  Your time – actually, your whole life – should be devoted to their needs (wants, whims).
5. Everyone is a pawn in their game.  You have value only as long as you can help them or worship them.  They’re selfish, arrogant, demanding teenagers, spouses or dates who think they should be catered to or waited on.  Anyone who doesn’t help or who gets in the way becomes the enemy.  You’re afraid that if you disagree or distance yourself, they’ll strike back at you.
6. Their excuses, excuse.  Their reasons are always correct and are enough to justify what they do.  If you don’t agree, you simply don’t understand or you’re evil.  Their jealousies, anger and hatred are not bad characteristics – like other people’s jealousy, anger and hatred.  Self-deluded narcissists (aren’t they all, by definition) think they’re merely feeling, thinking and doing what any normal person would feel, think and do.  They’re saints in their own minds.  You’d better agree or else.
7. Their rules, rule.  They know how the world should be and how people should act.  They’re allowed to do anything they want – to take, attack or strike back in any way they want – but everyone else should be bound by their rules.  If your feelings are hurt by what they’ve said or done, it’s your fault and your problem.  They are virtuous and righteous.  They’re great debaters or they simply talk so loud and long that you give in.

In order to thrive, we all need some of these characteristics some of the time.  Narcissists have them all and they won’t give them up.  They’d rather dominate than succeed or have relationships that bring out the greatest in everyone.

Take a look at yourself: What attracts you to someone who is sure they’re important, they’re right and your life would be better if you do what they say or if you serve them?

Kind-hearted therapy-junkies in families or in the workplace think they can convert these selfish, self-absorbed bullies by loving them enough, by appeasing them or by educating them.  Forget it.

You’re never going to change them.  They’re bullying, control-freaks.  Get the coaching you need to get away as fast as you can.  You don’t need their direction.  Don’t ask for or even allow them to give their opinions.  Make your own mistakes and create your own successes.

Ignore your self-bullying; that little voice that doesn’t like you, that tells you that narcissists might be right.  If you don’t trust your own guts you’ll get sucked in, just like you would into a black hole.

As I show in my books and CDs of case studies, “How to Stop Bullies in their Tracks,” “Bullies Below the Radar” and “Parenting Bully-Proof Kids,” bullies, including narcissistic personalities, are not all the same, but their patterns of behavior, their tactics, are the same.  That’s why we can find methods to stop most of them.  If we don’t stop bullies, they’ll think we’re easy prey.  Like sharks, they’ll just go after us more.

Rules to curb online bullying raise concerns

In his article for MSNBC, “Rules to curb online bullying raise concerns,” Alex Johnson discusses the need for laws to prevent cyberbullying and also details situations in which schools can overreact in the enforcement of those rules.  The case of teenager Avery Doninger is particularly glaring. The underlying thrust of the article is the need to create exactly the right laws that will give the right result in every situation.  Situations like the cyberbullying suicide case last year make good laws critical.

The real problem is not necessarily the law; it’s the hidden assumption that cyberbullying laws can ever be made “just right” for all situations – never too lax, never too harsh.  That assumption overlooks history and human nature.  The letter of the law can never cover all situations with “just right” justice.  We always depend on human wisdom in the law’s application to specific situations.  That’s just the way it is – for better or for worse.

Our society is in the stage of figuring out where we want to draw the lines about a new method, cyberbullying, that bullies and perpetrators use to harass, abuse and attack adults and children.  That’s our normal trial and error process.  There’s no easy answer for protecting kids online. Actually, we make laws in hopes that they’ll yield justice in, say, 95% of the cases that come up.  No matter what laws we make in any area of life, there will be specific situations in which a literal or dumb interpretation leads to an under or over-reaction.  That’s where we hope the individuals involved use good sense and good judgment.

In the case of Avery Doninger, the real question is: Is the law bad or did the school principal get defensive and over-react by not giving a second chance to a good and contrite student who learned an important lesson or is there more we don’t know about Avery?

We’re stuck with the fact that laws, by themselves, will never cover every situation, no matter where we draw the lines; whether it’s about cyberbullies, verbal bullies or physical bullies. I look carefully at the application of any law in a specific situation before rushing in to change the law.  Often the problem is in the application, not in the law itself.  That’s why we have Appeals Courts.

Separate from the general laws are the specific situations involving my kids and your kids (and adults).  My job is to monitor my children:

• Do they look like they’re having a hard time and may be being attacked by a cyberbully?  Are they having difficulty dealing with it?  How can I help them deal with it by themselves or do I need to intervene?
• Are they witnessing cyberbullying and are they struggling to know whether or how to intervene?
• Are they creating a hard time for someone else (are they cyberbullies)?  How do I stop them and help them develop the character to make amends and do better next time?
• Should they even be using MySpace or FaceBook or any social networking sites?  What else would be a better use of their time and energy?

I’m going to get my answers to those questions by observing them, talking to them and, maybe, using good software like PC Pandora to monitor what they’re doing (http://blog.pcpandora.com/2009/01/29/do-new-cyberbullying-laws-go-to-far/).

Cyberbullies and cyberbullying will be with us no matter what laws we make.  We hope the laws will help us deal effectively with most of them.

As I show in my books and CDs of case studies, “How to Stop Bullies in their Tracks” and “Parenting Bully-Proof Kids,” bullies are not all the same, but their patterns of behavior, their tactics, are the same.  That’s why we can find methods to stop most of them.  If we don’t stop bullies, they’ll think we’re easy prey.  Like sharks, they’ll just go after us more.

When children and teens learn how to stop bullies in their tracks, they develop strength of character, determination, resilience and skill.  They’ll need these qualities to succeed against the real world bullies they’ll face as adults. Coaching designed for the specific situations faced by individual parents and teenagers is critical.

When women derail other women in the office

In her article in the Wall Street Journal, “When women derail other women in the office,” Rachel Emma Silverman comments on Peggy Klaus’ article in the New York Times, “A Sisterhood of Workplace Infighting.” Both discuss an estimate that female office bullies who commit verbal abuse, sabotage performance or hurt relationships, aim at other women more than 70% of the time.  Both discuss the psychological reasons why women hurt other women and why they don’t protect them.

Of course, women abuse, harass and sabotage other woman at work.  Sometimes they’re overt and sometimes they’re stealthy, sneaky.  Isn’t that your experience?

More important than distracting questions and considerations about how much they do it, why they do it or do they do it more or differently than men, are:

• Do you recognize the early warning signs of bullies?
• Do you know how to stop them skillfully?

Women often say that other women aren’t as overt about bullying; they’re more likely to be covert, stealth bullies.  Some of the common tactics and perpetrators are:

• Sneaky, manipulative, backstabbing.
• Forming cliques, starting rumors, mastering demeaning put-downs.
• Pretending to be friends, but bad mouthing you behind your back.
• Negative, whining, complaining “professional victims.”
• Passive-aggressive behavior.
• Nit-picking, control-freaks, just as much as men.

How about Meryl Streep and other unsavory characters in “The Devil Wears Prada?”

Some are splinters, rotten apples and cancers – at all levels in your organization.  They need removed just like men who bully.

As I show in my books and CDs of case studies, “How to Stop Bullies in their Tracks” and “Eliminate the High Cost of Low Attitudes,” bullies are not all the same, but their patterns of behavior, their tactics, are the same – whether they’re men or woman.  That’s why we can find ways to stop them.

Ignoring the problem or begging, bribery and appeasement simply reinforce low attitudes and behavior at all levels.  A major part of the problem are conflict-avoidant leaders, managers and co-workers who think that if we all talk nicely to each other or try to make bullies happy, they’ll stop bullying.

If we don’t stop bullies, they’ll think we’re easy prey.  Like sharks, they’ll just go after us more.

When women and men learn how to stop bullies in their tracks, we develop strength of character, determination, resilience and skill.  We need these qualities to succeed against the real world bullies we face – men or women.

Of course, individual coaching will help you design tactics that fit your specific situation.

Often, the strong and clear voice of an outside consultant and coach can change these behaviors or empower managers and staff to remove these bullies.  I’ve often helped companies and even non-profits and government agencies create and maintain behavioral standards (team agreements, ground rules for professional behavior) that promote productivity.

10 Best ways to raise spoiled brats

There are many methods that even well-meaning parents use to raise spoiled brats instead of wonderful, creative, well-behaved, civil, strong children.  The fundamental factor in raising arrogant, selfish, nasty brats is their parents’ consistency in attitudes, approach and actions. The underlying attitude that creates demanding, bullying tyrants is that if children are never thwarted or forced to do what they don’t want to, they’ll be more creative and happy, and their self-esteem will be higher.  This attitude is very prevalent among the helping professions; especially therapists and teachers.

What I say will anger people who think in black-while, all-none.  Those are people who think that the only choices are total freedom and praise, or total repression and beatings.  How silly to think that way.

What do you see other people doing to train their children badly?

My top 10 attitudes, approaches, techniques to create willful, domineering brats and teenagers are:

1. Never correct them or say, “No.”  Help them think they’re sensitive, weak and fragile.  Be afraid that if their feelings are hurt, they’ll never get over it.
2. Always give them everything they desire.  Don’t teach them that they might not get what they desperately want at the moment and that they can still be happy.  Give them control of every decision.  Never force them to do what you want.  Instead, always try to get them to understand that you’re right so they’ll willingly do what you want them to.
3. Never show displeasure or tell them that they failed to meet your high expectations.  Always tell them that their efforts are always good enough; no matter how good or pathetic the results.
4. Always tell them that they should succeed instantly or that what they can’t do, isn’t important.  Also, tell them that hard work and struggle aren’t important.  Blame everything that they don’t like on other people (bad friends, bad teachers, bad schools, bad society), not on their insufficient or mediocre effort.  Always tell them that the world is supposed to be fair and make them happy.
5. Always let them misbehave without correction or consequences, instead of calmly applying consequences whether they like it or not.  Hold your tongue or repeatedly tell them not to do something, but don’t actually do anything effective until you can’t stand it anymore and you throw a fit.
6. Always give in to their fits and temper tantrums in order to get them to stop.   Train them that you’ll give them whatever they want if they throw fits in public.
7. Always excuse their bad behavior because they’re “cute” or “creative.”
8. Always allow them to avoid chores or helping out because it’s no fun for them.
9. Be afraid that if they’re angry, they won’t love you.  Always try to be their confidant and best friend.
10. Never smack their bottoms or grab them to make your point or to let them know that sometimes they will do what you want, no matter what.

To raise spoiled brats, consistently give in to them and excuse their bad behavior.  Of course that doesn’t prepare them to succeed in the real-world they’ll face as adults.

If you start these approaches with infants, you can create manipulative, demanding teenage bullies who think that they’re entitled to everything they want and you’re supposed to provide it.  They’re the kind of children who may be living at home when they’re 40.  And you’ll wonder why, deep down, you don’t like them any more than they like you.

But don’t go to the other extreme and beat them into submission.

Think of the qualities you want them to develop and make sure they have many opportunities to practice these qualities.  For example:

• Will, self-mastery, courage and discipline.
• High energy, emphasis on action and seeking solutions instead of blame.
• Grit, determination, dedication, drive, commitment and focus.
• Persistence, perseverance, patience, endurance and tenacity.
• Resilience, flexibility and humor.
• Comfort in ambiguity and productive inconsistency.
• Heroism in the face of discouragement so you’ll treat obstacles like speed bumps.
• Learning from great models, heroes, mentors and coaches.
• Taking calculated risks and making the most of opportunities and luck.

Without your guidance and discipline, they won’t magically develop those qualities when they’re 25.

You’ll find examples in my books and CDs of case studies, “How to Stop Bullies in their Tracks” and “Parenting Bully-Proof Kids.”  Of course, coaching can help you design tactics that fit your specific situation.

No easy answer for protecting kids online

A new pseudo-scientific and misleading study has been reported on by the Wall Street Journal, “No Easy Answer for Protecting Kids Online” and the New York Times, “Report Calls Online Threats to Children Overblown.” I’m sorry the headlines on this article allow people to draw the wrong conclusions, like “Threats exaggerated.”  It’s a mistake to base decisions on comparisons stating that cyberbullying isn’t much worse than other bullying.  A study that concludes that there’s no easy solution is a waste of time and money.

Of course there’s no easy solution.  No one is really dumb enough to think there’s an easy solution.  No amount of software will make the internet any safer than giving your money to Bernard Madoff or crossing the street.

Ignore the pseudo-science of the report.  Instead, pay attention to our individual kids and teach them that “friends” on social networking sites aren’t really friends, they’re merely virtual contacts; no matter how sympathetic they sound or how friendly they claim to be.  Obviously, dealing with malicious and vindictive virtual people (kids or adults) is much more difficult than dealing with people face-to-face.  And we all know how difficult that can be.

Remember the adults who encouraged a teenager to commit suicide.

Cyberbullies and predators on social networking sites are with us.  Of course we’ll find some software to help track down malicious rats and sexual predators, but we can never guarantee safety in the real world.  Striving for absolute safety is the wrong approach.

There are no safe environments.  That was the message I always got from reading the great hero stories when I was growing up.  And each tale challenged me to prepare myself for similar dangers.

Schools and the real-world have never been safe.  I remember a biography of Harpo Marx (remember the Marx Brothers).  He went to school for one day.  The kids threw him out the window (first floor).  He came back in.  They threw him out again.  After the third time he didn't go back in.  And never did again.

Schools and social networks are testing grounds for the real world.  And the real world is not and should not be safe.  Facing risks and danger helps us develop good sense, good character and the qualities necessary to survive.

Imagine growing up on a farm, in the wilderness or in the middle ages.  Not safe.  I grew up in New York City.  Not safe.  Millennia ago we had to learn what a saber-toothed tiger’s foot prints looked like and how long ago they were left.  The world still requires survival skills, even if different ones.

As parents, we have the responsibility to monitor and guide our children and teenagers.  Of course kids will object.  How many of us thought our parents were right when they tried to limit what we wanted to do?  As parents, we must be wise enough to know more about the dangers of the real world than they do and strong enough to stand up to their anger.

We must teach children how to face the real world in which they’ll meet bullies all their lives, even if our children are small and outnumbered.  That’s independent of the type of bullying – cyberbullies, physical bullying or verbal harassment or abuse.

As I show in my books and CDs of case studies, “How to Stop Bullies in their Tracks” and “Parenting Bully-Proof Kids,” bullies are not all the same, but their patterns of behavior, their tactics, are the same.  That’s why we can find ways to stop most of them.

When children learn how to stop bullies in their tracks, they’ll develop strength of character, determination, resilience and skill.  They’ll need these qualities to succeed against the real world bullies they’ll face as adults.

Of course, coaching can help you design tactics that fit your specific situation.

Legal weapons against school bullies and cyberbullying

The New Year has been welcomed by a number of articles and blog posts describing legal weapons to help school administrators, principals, teachers and parents take action against all types of bullies. Some recent examples:

• In her blog post, “Banning Cyberbullies,” Joanne Jacobs reports that in California, cyberbullying at school or during school activities will be banned and punished.  The original article, “School Cyberbullying law takes effect Jan. 1,” was in the Inland Valley Daily Bulletin.
• The blog post, “Kansas vs. Cyberbullying,” reports on anti-bullying policies throughout Kansas.  The original article, “Anti-bullying plans and policies for area schools,” in the Topeka Capital Journal details the anti-bullying plans that each school district must provide this year.
• In Barcelona, Spain, a “school ordered to pay 30,000 Euros in damages in bullying case,” for allowing bullies to abuse a student for two years.  Part of the evidence documenting the abuse was in a school video.

These are only a drop in the bucket, but I’m glad some states and individual school districts are making laws to protect children from bullies and bullying.  We need new laws because so many administrators are cowards.  They’re afraid they’ll be sued by parents who want to protect their little terrorists.  Therefore, we need to require administrators to act and also to protect them from legal suits when they do act.

The amount of bullying allowed in a school is completely dependent on the administration and teachers in their tussle with parents.  I’m from Denver and know Columbine High School very well.

On an individual basis, parents must teach children how to face the real world in which they’ll meet bullies all their lives, even if the children are small and outnumbered.  That’s independent of the type of bullying – cyberbullies, physical bullying or verbal harassment or abuse.

Sometimes, a child can handle a bully by himself, beginning with peaceful, non-violent tactics and moving step-wise toward being more firm and eventually fighting to win.  Or, depending on the situation, just get the fight over with the first time.  Other times, adult help is needed.

As I show in my books and CDs of case studies, “How to Stop Bullies in their Tracks” and “Parenting Bully-Proof Kids,” bullies are not all the same, but their patterns of behavior, their tactics, are the same.  That’s why we can find ways to stop most of them.

Most children will naturally bully the weak or different.  Children must be taught, primarily by parents, if they’re going to learn to be more civilized.

In addition to professional experience as a coach and consultant, I learned practical, pragmatic methods growing up in New York City and then watching our six children and their friends and enemies.

True bullies will take empathy, kindness and tolerance as weakness.  They’ll think we’re easy prey.  It will encourage them, like sharks, to attack us more.  Bullies will show you how far you need to go to stop them.  Get out of your comfort zone and stop them.

When children learn how to stop bullies in their tracks, they will develop strength of character, determination, resilience and skill.  They’ll need these qualities to succeed in the real-world.

How to Stop Bullies in their Tracks; 10-CD Set

New resources to help you eliminate bullies from both your work and personal life are ready to ship:* My new 10-CD set, “How to Stop Bullies in their Tracks,” complete with 20 case studies, plus a free bonus, unabridged reading of my book, “Parenting Bully-Proof Kids: Stop School Bullies in Their Tracks.” * The Bullies Be Gone system — Personal Life Bundle * The Bullies Be Gone system — Professional Life Bundle

The two new bundles bring together all of the elements and resources you need to create a bully-free environment in your professional and in your personal lives.  Listen to the CDs in the car or airplane, and refer back to the sections in the books that you'll want to read over and over.  When you purchase these bundles, you'll receive more that 20% off the price of each resource, if purchased separately.

They’re in plenty of time to help you handle the bullies you face during the holiday season and to give as presents to those in need.  Please see the details, including the Table of Contents and questions for reading groups, on the products and resources page. “How to Stop Bullies in Their Tracks” will show you how to apply lessons from 20 case studies to end bullying in your personal life and at work: * Early warning signs of overt and stealth bullies. * Stop self-bullying before it destroys your life. * The three strategies that will be successful. * Nine ineffective approaches you should stop using. * A five-step process to thwart the most determined bullies. * How to protect your personal ecology.

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“Parenting Bully-Proof Kids: Stop School Bullies in Their Tracks” is a companion to “How to Stop Bullies in Their Tracks.”  It shows you how to guide your children and teenagers to live a bully-free life.

Good parenting requires you to teach them how to use other tactics and techniques to stop bullies in their tracks, as well as to maintain their independence, confidence and self-esteem, and to promote their emotional development. That's necessary preparation for them to succeed in the adult world at work and in personal relationships – e.g., with husbands, wives, partners, brothers, sisters, relatives, friends and neighbors.

Six case studies will teach you how to help them deal with: * Taunting, teasing and fighting. * A venomous Queen Bee. * Emotional blackmail. * A manipulative control-freak who pretends to be a friend. * School administrators. * The most important decision for teenagers. * Self-bullying.

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The Bullies Be Gone system — Personal Life Bundle

This collection of books and CDs brings together all the elements and resources you need to create a bully-free environment in your personal life: * “How to Stop Bullies in Their Tracks” – soft cover. * “Parenting Bully-Proof Kids: Stop School Bullies in Their Tracks” – soft cover. * “Bullies Below the Radar” – soft cover. * “How to Stop Bullies in Their Tracks” plus “Parenting Bully-Proof Kids” – 10-CDs.

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The Bullies Be Gone system — Professional Life Bundle

This collection of books and CDs brings together all of the elements and resources you need to create a bully-free environment in your professional life: * “Eliminate the High Cost of Low Attitudes” – 3-CDs + Workbook. * “How to Stop Bullies in Their Tracks” – soft cover. * “Bullies Below the Radar” – soft cover. * 12 bonus articles on how to deal successfully with bullies in the workplace.

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~~~ "Create an isle of song in a sea of shouts."  Rabindranath Tagore ~~~

We'll make it easy for you to get copies for everyone on your gift list by shipping directly to them.  Simply order the number of copies you want and immediately send me an e-mail with the addresses of each of your lucky friends.  In addition, if you recently purchased one of the items in the system and want to get the rest now, e-mail me and I'll give you a special discount on “Parenting Bully-Proof Kids” and the 10-CD set.

Of course, you can also get the personal coaching you need for your specific situation.

Best wishes for a joyous, bully-free life, Ben

Stop bullying and torture at school

A recent article by Gina Burgess, "Bullying is torture at school," brought home some extreme examples harassment, hazing, bullying and torture.  But even more, there was a wonderful example of how to stop bullies in their tracks. I agree with the methods used in the school.

I notice that in all the cases cited (and in most others I know about) the adults did not do their jobs.  They knew what was going on, but they allowed lawless individuals and gangs to control the school or the school bus.  Whenever the legitimate authorities leave a vacuum, the most vicious and brutal people will try to take over.  Remember the book by William Golding, "Lord of the Flies," where the children were on the island without adults to help set high standards.

I especially appreciate that the article didn’t end with descriptions of different bullying tactics or with psychoanalysis about why bullies do it.  It ended where it should end: with an example of adults taking charge and stopping the bullying.  And it’s not that hard for administrators who are dedicated to stopping bullying.

The administrators simply separated the freshman from the upper classmen, told upper classmen and freshmen what the acceptable standards of behavior were and what was not allowed, and assigned teachers to watch and work with groups of students.  Then they acted swiftly and firmly if there was an incident.

Bullies have always existed and will always exist.  We must prepare ourselves and our children to act skillfully and effectively.  We can do that as a society (laws, culture) and as individuals.

In my coaching, consulting, books and CDs on how to stop bullies in their tracks at home, in school and at work, I always focus on stopping bullies before trying to help therapeutize them.  Help the victims first.  If the legitimate authorities won’t act, you as a parent must still protect your children, work to replace the failing principals or move to a school district where the authorities act courageously and firmly.

Teaching children to stop bullies at school

A recent article in the Wall Street Journal described a new “craze” to teach students not to become bullies.  In “Learning by Cooing: Empathy Lessons From Little Tykes,” the Journal described the method used by a school in a Seattle suburb, among other schools, that puts 6 month old babies in front of children from kindergarten to the eight grade.  The hope is that the students will empathize with the little tykes and not bully their fellow students.

Of course, we hope children don’t grow up to become bullies.  And of course, researchers interested in the craze can provide scientific studies to show that the method works.

But let’s be real.

I’m more interested in teaching parents to help their children deal with the real-world – which will have emotional abuse, verbal intimidation and overt physical bullying by determined bullies.  And your children will see the same when they become adults – at work and in their personal lives.

Teach your children and teens to deal directly and firmly in order to stop bullies at school.  Prepare them for the workplace and for adult relationships like marriage, relatives, friends and neighbors.  I can help with coaching, speaking, books and CDs.  Few things ruin children’s confidence and self-esteem, or stops their emotional development faster that being poorly equipped to deal with controlling, domineering bullies.  That feeling of helplessness can last them all their lives.

It’s nice if principals and teachers don’t tolerate bullies at their schools, but the chances are that your children will have to stop those bullies on their own.  Are you teaching them the attitudes and skills they need?  Or are you indulging in wishful thinking and sticking your head in the sand?

A bully on line in the post office

There's power in recognizing and labeling bullies.  If we don't recognize what's going on, if we see hostile aggressive people as normal people, and think that somehow we're the problem because we keep them from getting what they want or deserve, we will let them take advantage of us.  When we recognize and label bullies, we get the courage and strength to stop them in their tracks.  We protect our boundaries; we clean up the trash in our personal ecology. We've all been frustrated waiting in line.  Last week, I was being waited on at the post office during the Christmas rush, when a large, 30-something man carrying a bunch of letters got behind six people waiting their turn.  He called out to the clerk, "I want to go next because I have a quick question and I don't want to wait."  He started to move to the front.

Everyone in the post office froze.  Tension and hostility were so thick you could cut them with a knife.  I could see the frustration and anger on the faces of everyone in line, while they thought of what to do.  They were in a hurry too.

There's a lot we don't know about the situation I watched unfold.  Notice that he didn't ask any of the people in front of him if he could cut in, he asked he harried clerk.  What could she do?

If you were one of the six people ahead of him in line, would you say something or would you let him go ahead of you?  If you think of him as a merely jerk, you'd probably let him push ahead and make you wait.

Why do I label him a bully and what happened?

A tiny, young woman (18-20 years old) said politely, "Wait a minute.  Wait your turn.  I have only one package.  The rest of us have only a few things and we've been waiting also."

Since the boundary pushing bully originally asked the clerk, not the people in line, I had seen one of the early warning signs of a bully.  Now, the bully acted blatantly.  He started walking to the front of the line while saying to the young woman, in a hostile, belligerent tone, "What, are you some kind of smart a--?"  Now, that's a bad attitude on a difficult person.

That's also a moment of truth for everyone on line!  What would you do?

One person in line just looked away angrily, pretending they weren't being abused.  Another victim said sarcastically, while giving way, "Well, if you insist."  But the young woman responded, "You still can't cut in ahead of me.  Get to the end of the line or come back later."  A middle aged woman said, "Yeah.  Who do you think you are?  We're all in a hurry.  Get to the end of the line."  An older man said, "Wait your turn like the rest of us."

Amazingly, the boundary pusher didn't attack with more hostility, nor did he curse and leave.  He stepped back in line to wait his turn.  It was as if the bully was just pushing whatever boundaries he could, until someone stopped him in his tracks.  Suddenly, the line got cheerful.  The three people who stopped the bully, started talking to each other.  The person who looked away, thanked the three for being brave.  The victim who was willing to give way also thanked them saying, "I hate being polite to hostile, rude, obnoxious people, but I never want to make a scene.  I was taught to be nice to everyone."

This is a minor incident.  But these abusive people cause hostility at school, and with families, children, parenting and relationships.  They also create a hostile workplace. The point is clear.  Bullies push boundaries until you stop them.  If you allow bullies to trash your personal ecology, you'll feel belittled, victimized and a little dirty.  If you recognize and label bullies, you'll find the energy to stop them in their tracks.

You can develop the will and improve your skill to stop bullies in their tracks at work and in your personal life.  Use my expert, individually customized coaching, consulting, speaking, books and CDs.

What do you think?