Members of Whiners' Club definitely bad for business

With one exception, workplace cliques are bad for business.  If you allow them to operate behind the scenes, they’ll destroy morale, teamwork and productivity.  Yet, as the economy continues in a recession, people’s fear and stress will lead them to band together to find comfort and scapegoats. We usually recognize cliques that use bullying tactics to preserve their turf and to get ahead.  Let’s focus on one particular type of clique that will become more prevalent and more destructive as the recession deepens – the Whiners’ Club.

To read the rest of this article from the Portland Business Journal, see: Members of Whiners’ Club definitely bad for business http://www.bizjournals.com/portland/stories/2009/04/13/story9.html

Members of the Whiners’ Club, whether they’re managers or staff, waste time and spread a cloud of negativity and apathy throughout the office.  They’re toxic.  They complain about everything: the global economy; the country’s education, health care, bureaucracy and legal systems; the company’s leadership and management; their immediate bosses and coworkers; increased workloads imposed because coworkers were laid off; the insecurity of their jobs and retirement funds.  You’ll never satisfy them.

The accuracy of the whiners’ observations isn’t the issue.  The issue is their attitude towards what they think are facts.  These people are professional victims.  They’ve decided that since the world is so rotten and the future appears so bleak, they’ll stop trying to succeed.  Instead, they give themselves permission to wallow in victimhood.  They use their negativity to bully and abuse other staff, to sabotage meetings and to control the workplace.

Does that sound like teenagers who feel entitled to be taken care of?

Often, the strong and clear voice of an outside consultant and coach can empower managers and also make changes compelling.  You’ll probably need to train conflict-avoidant managers how to evaluate and remove members of the Whiners’ Club.  Once you remove a few of the most negative people, most of the rest can be rehabilitated with the right approaches.

Learn what you can do to eliminate the high cost of whiner’s low attitudes.

All tactics are situational.  Expert coaching and consulting can help you create and implement a plan that fits you and your organization.

Stop Angry Obsessing; Start Acting Effectively

Cindy was up again at 2 AM, infuriated at her mother and her older sister.  They were so mean and cruel.  What they’d said and done hurt so much.  It was like she was a child again, subjected to their verbal beatings.  The more she thought of what they had done, the angrier she became.  She couldn’t stop her racing mind from obsessing on what they’d said. She linked the episode yesterday afternoon to the thousands of times she’d felt the same pain and frustration.  She wanted to beat them, even kill them, or never see them again.  But they were her family and she thought she couldn’t talk back or leave them.  She felt frustrated and stuck.

As the rage took her over, guilt and shame started growing.  How could she feel that hateful about her family?  Maybe they really were trying to help her?  The more she tried to get back to sleep, the more she jumped back and forth between rage and guilt.  She hadn’t seemed to make any progress in becoming a better, more spiritual person.

Cindy is stuck in “The Emotional Motivation Cycle.” The episode yesterday was like the key that started her emotional motivational engine.  And the more she thought about it, the faster ands hotter the engine went.

This cycle can be triggered by external events like Cindy’s mother and sister attacking her, or by thoughts and memories of previous episodes of harassment, blame or put-downs.  Once triggered the cycle repeats and builds in intensity and speed until we are taken over by it.  At 2 AM, in a half-sleep state we are most vulnerable to simply watching it run, as if on its own, and take over our minds and bodies.

Stages of typical cycles are:

1. Hurt, Pain --> Frustration --> Anger --> Self-Bullying (Blame, shame guilt) --> Frustration -->
2. Fear --> Run, Freeze --> Self-Bullying (Blame, shame guilt) --> Frustration --> Anger, Fear -->

Of course, the crucial question for each of us is, “What are the repeating stages in our cycle?”  We probably know exactly which thoughts, memories and words will follow in which sequence because we’ve done it to ourselves so many times.

Notice the stage in which we indulge in self-bullying: negative self-talk, blame, shame and guilt; loss of confidence and self-esteem; even suicidal thoughts.

What’s the Purpose of the Cycle? The purpose of the cycle is not really to make us feel angry and bad, even though it inevitably does.  The purpose is to motivate ourselves to make effective action.  Feeling is a tool; make us feel bad enough and we’ll finally break out of the iceberg that traps us and do something so they can’t hurt us again.

The purpose might seem to be to change the behavior of the bullies, but I think a better way of thinking about it is that its purpose is to goad us so that we simply won’t have bullies and their harassment, abuse, nastiness and bullying on our “Isle of Song.”

We may or may not be able to change their behavior.  We must accept that they have free will and they may not stop their toxic behavior.  All we can do is have effective consequences for their behavior and not put ourselves in harm’s way.  If they won’t change, we can’t allow them on our Isle of Song.  We won’t accept their control of us even or especially when they’re righteous.  We won’t be slaves, scapegoats or whipping boys/girls.

The major downsides to the Emotional Motivation Cycle method of self-motivation are that:

1. It can make us too depressed to act.  We make ourselves feel like we did when we were children; all our strength, energy, adult wisdom, determination and skill are sucked out of us, and we feel helpless and hopeless again, like we did when we were children.
2. If we wait until we’re enraged, we’ll explode and do something ineffective that we’ll regret.  We’ll go too far and then repeat the cycle with emphasis on the self-flagellation.  Or our oppressors will change the subject and use our over-reaction to attack us on a different front.

Two responses, often championed in self-help literature, do not work:

1. Stop thinking about it.  However, ignoring the insistent call of our spirit is not effective, and who would want it to be?  Our spirit wants us to do something effective; to stop bullying on our Isle of Song.  Nothing less will satisfy our spirit.  Why should we settle for less?
2. Become more spiritual, understanding, forgiving – act like the Golden Rule requires.  The assumption here is that our unconditional love and perfection will convert bullies and they’ll stop abusing us.  Or we’ll get into heaven faster. That’s simply not true for real-world bullies.  Our spirit knows that also; that’s why it won’t stop bringing us back to the problem.

Instead, I recommend:

1. At 2 AM, wake up so we can be mentally, emotionally and spiritually strong, not weak.  Get out of bed, eat a little chocolate, shower if you need and plan what to do to act effectively.
2. Connect with our spirit’s call and pledge to answer it.
3. Connect with our spirit’s strength, courage and determination.
4. Then we can coach that inner voice to help us by giving us the necessary strength, courage and determination, and by helping create an effective plan.

But what if the bullies won’t like us or will think badly of us? Who cares what jerks and sociopaths think – just stop them from abusing and harming us?  We don’t owe toxic parents or relatives anything, even if they fed us when we were children.  Good behavior is the price for admission to our Isle; blood, especially bad blood, doesn’t get them on our Isle.  Maybe we can even measure our success by how unhappy they are?

Often, the desire to protect our children from obvious, blatant rotten behavior motivates us to break the cycle and stop the abuse.

We can train ourselves to respond to our spirit when the situation is merely an irritation or frustration.  We can develop good habits that function naturally, automatically, easily.  The more we start listening to our inner voice, the more we’ll respond effectively in the moment of an assault or at the first self-hating thought.

You’ll find many examples of these responses in “How to Stop Bullies in Their Tracks,” available fastest from this web site.

Since all tactics depend on the situation, expert coaching by phone or Skype helps.  We can design a plan that fits you and your situation.  And build your will and skill to carry it out effectively.

To Confront Toxic Parents or Not?

Should we confront our toxic parents or not?  Well, it all depends on us, them and the situation?  But here are some guidelines we can use to decide what we want to do. And what’s the “right time, place and way?”

Should we confront toxic parents?  It depends on what we hope to gain from the interaction.

1. Don’t use the word “confront” on ourselves. It’s a dirty word that bullies use to get us not to protect ourselves and not to set our boundaries.  Bullies demand infinite forgiveness and unconditional love – but from us only; not from themselves.  We must “protect ourselves” and we must “set our boundaries.”  That’s a much better way of saying it.  Notice how “protecting ourselves” and “setting our boundaries” are good and necessary actions.  And if toxic, bullying, abusive parents keep trampling our boundaries, we have to ask ourselves, “Why are we with such jerks and control-freaks?  Why are we presenting our throats to vampires?  Why are we still letting hyenas feast on us?  Why do we let sick people vomit on our feet?  Why do we allow them in our space?  Why are we in theirs?”  Protecting ourselves is a more important value than not hurting the feelings of toxic people or not getting them upset or not making a scene or not upsetting the family.
2. Do we hope that “protecting ourselves” will change relentless bullies? Maybe when we’re young and they’ve just started, we might hope that standing firm and saying, “No!  Stop!  Sit!  Stay!” will change them.  Or maybe we might have succeeded by hitting them with a rolled up newspaper or biting them on the lip to show them who’s the alpha dog.  But toxic parents have been mean, nasty, vicious predators for as long as we’ve been alive.  A little kid really can’t resist them or change them.  So by the time we’re middle-aged and they’ve been hurting and bullying us for over 40 years, we can release the hope that we’ll change them.  I’ve seen toxic parents remain bullies even after near death experiences or being cut off from their grandchildren, although those two circumstances are the only ones I’ve seen effective in the rare cases of toxic parents who have changed.  Standing up for ourselves probably won’t change them.  But we can give it one more shot if we want to.
3. Do we hope that we’ll feel better or more powerful after we stand up for ourselves? We may and those are great reasons for defending ourselves and enforcing consequences.  Words are not consequences; words without consequences is begging.  Only actions are consequences.  Take power. Don’t wait for jackals to empower you.
4. Will we speak up in private or public? We usually think of saying things in private the first time someone bullies us.  But after a private talk, relentless bullies will think they can ignore us since we’re defending ourselves in private and they’re attacking us in public.  Therefore, we have to speak out in public. Don’t let a lie or an attack or a put-down or sarcastic criticism pass unchallenged.  We can protect ourselves in the moment, in public by saying, “That’s not true.  That’s a lie.  You’re still a bully and I won’t put up with bullying any more.”  Don’t debate or argue whose perception is correct.  We stick with our opinion; we’re the expert on us.  Make them leave or don’t stay with they if they don’t change.
5. Might protecting ourselves change the family dynamics? Too many families hide the truth and live on lies.  Too many families protect bullies and perpetrators because “That’s just the way they are” or “We have to put up with abuse because it’s family.”  No.  We don’t repay a debt to toxic parents by being their scapegoats or whipping posts because they once gave us food along with abuse.  Don’t collude with these crimes.  Speaking out can change the dynamics.  Test everyone else.  We’ll find out who wants to be friends with us and who wants to repress us – for whatever reasons.  We’ll find out who we enjoy being with and who we won’t waste precious time with.
6. Should we say something if we’re witnesses? Definitely.  Be a witness to these crimes, not a bystander.  We can protect other people we see abused.
7. Will protecting ourselves set a good example for our children? Yes.  And it’s crucial for us to set great examples.  Be a model!  Don’t sacrifice our children on some altar of “family.” Protecting children is more important than any benefit they might get from being with toxic grandparents.
8. What’s the “right time” to speak up? If we hope to change toxic parents, the “right time” and the “right way” can be considerations.  But for any other reason, the time to speak up is always “NOW” and the place is always “HERE.”
9. Should we talk to our parents in a safe environment with our therapists present? The first step in stopping bullies is connecting with our inner strength, courage and determination.  We are the safe place in any situation!  We’re adults now.  So what if they attack us one more time.  Don’t be defeated.  Look at them as predators or jerks and score them “failed.”  We’ll feel much stronger if we say what we have to say firmly and then be strong and apply our consequences when they attack us.  If people aren’t nice, don’t waste time on them.

Notice that all these considerations are about us and our judgment, not about the right way to convert toxic parents.  It is about us and the personal space we want to create and what behaviors and people we’ll let in.

How can we still relate to the nice people in the family? I think that we can only relate to those who want to have a wonderful relationship totally separate from the toxic parents.  That is, we’ll talk to the nice and fun ones, text them and see them on our own without our toxic parents being part of that.  Is that sneaky?  No.  That’s just cleaning up our homes and sweeping out the crud.  And not allowing it back in.  Tell the good relatives what’s going on and see if they want to have fun with us.

What if we don’t act dignified in protecting ourselves? We have to stop expecting ourselves to be perfect and stop bullying ourselves.  Of course we won’t be skillful at first.  But the more we practice standing up for ourselves, the more skilled we’ll become.  Which is more important: protecting ourselves or looking dignified?

We each make our own decisions and choices. Now we can make them with a better idea of what’s motivating us and what’s likely to happen.  If we try to talk with them one more time and they attack us again, maybe that will be our last attempt to carry the burden of making a good relationship possible.  Maybe now it’s their turn.

We must ask ourselves, “Are we doing all the work of self-analysis, apologizing, appeasing, communicating and being perfect?  Are we wasting our time trying to turn hyenas into vegetarians?” If we don’t defend ourselves in public when hyenas attack, we’ll only encourage them to go after us more.

We must listen to our pain and trust our judgment.  We must trust our accurate opinion of what predators will do – they will attack us when they want.

Some toxic parents simply attack us relentlessly.  Others lure us close with overtures of friendship or claims that they need us to help them now that they’re old only to attack us when we come near.  These tactics are like those of a pervert trying to lure a little girl intro his car.  Don’t get into a pervert’s car!

“Create an Isle of Song in a Sea of Shouts.”  And don’t let anyone dump toxic waste on your Isle.  Create a better life with better people in your space.

For some examples of stopping toxic parents, see the case studies of Carrie, Doug, Kathy, Jake and Ralph in “How to Stop Bullies in Their Tracks.”

Expert coaching by phone or Skype helps.  We can design a plan that fits you and your situation.  And build your will and skill to carry it out effectively.

It’s your life.  Be the hero of your life.

Stop Bullies: Mean Moms Raise Mean Girls

In her article in the New York Times, “The Playground Gets Even Tougher,” Pamela Paul points out that Mean Girls begin their nasty, vicious harassment, bullying and abuse on the playground and in pre-school.  They don’t wait until fifth grade or junior high school. In my experience, mean girls put down targeted kids for whatever reasons they can find – from poor, discounted, unfashionable clothes or the lack of the latest cell phones and bling, to race, religion, physical differences and hair color.  Mean girls also form cliques that ostracize, exclude and cut-out their targets or scapegoats.  Mean girl behavior cuts across all socio-economic categories – inner-city, rural, suburban and expensive, private schools.  The movies, “Mean Girls” and “Camp Rock,” give some graphic examples.

Consequences for the targets can include stomach aches, throwing up and pulling hair out before school, as well as anxiety, nightmares, sleep walking and excessive crying.  Even worse are self doubt, negative self-talk, self-hatred and loathing, loss of confidence and destruction of self-esteem.  Too often, suicide and its effects on families and communities follow. Childhood bullies and mean girls who aren’t stopped usually grow up to become bullying adult as spouses, parents, friends, and at work as co-workers and bosses.  Similarly, targets who become victims unable to stop bullies usually grow to become adult victims as spouses, parents, friends, and at work as co-workers and bosses.

Of course, mean boys are just as bad as mean girls and mean dads are just as bad as mean moms.

In my experience, mean behavior is a natural tactic for many girls to try – children naturally try to take all the toys and to feel powerful and superior by putting down other girls.  Even when they’re very young, some shift into forming mean girl cliques. Let’s point the finger at the source: With children this young, the problem is their parents.  Mean girls have parents who fail their responsibility to channel their daughters into better ways of acting.  The four-fold problem is:

• Mean moms who ignore mean girl behavior at home, on the playground and in preschool.  These moms have many opportunities to step in and teach their daughters how to do better in age-appropriate ways, but they don’t.  I think of these as absentee moms, whatever their reasons – whether they’re simply uncaring or not paying attention or don’t want to deal with it or not physically present.  Nannies can be even less responsible, especially if their employers don’t want to hear about it.
• Mean moms who set a bad example by acting mean to their extended families, to their children and to helpless servers in all forms – waiters, checkout clerks, nannies, maids, etc.  Mean girls imitate what they see and hear from their mean moms, not pious platitudes or empty commands thrown at them.
• Mean moms who encourage mean girl behavior.  They enjoy watching their daughters be popular, superior and controlling.  They may think it’s cute and a sign of leadership potential, but whatever they think, they train their daughters to be mean.
• Mean moms who protect and defend their mean daughters when they get feedback about mean behavior.  Of course, one-in-a-million children will be sneaky enough to be mean only when their parents aren’t looking.  Sneaky, mean girls can bully targets by acting as if the target did something to hurt their feelings and get their protective moms to get the target in trouble.  Or mean girls will simply threaten a target by saying they’ll get their moms to get the target in trouble.  Mean moms collude and often encourage this behavior.  Draco Malfoy in the Harry Potter series is an example of a mean boy protected by his mean father.

Suppose you’re the parent of a child who’s bullied by a mean girl, what can you do?  If you’re convinced that your daughter was not a provocateur who tried to get the other girl to react and get in trouble, should you talk to the mean girls, their moms, teachers and principals?

• Know your daughter; will she assert and defend herself?  Since she might not talk about the meanness, you have to watch carefully on the playground and look for signs after school.  Mean girls are bullies who try to assert themselves over less assertive and less aggressive children.  Don’t ask your daughter to suffer or “rise above” because a mean girl and mean mom don’t know any better or have difficulties in their lives.
• You might encourage your pre-school or kindergarten daughter to stand up for herself, but you should give plenty of encouragement and specific direction.  Even though your daughter is young, champion her inner strength, courage and perseverance.  She might be a target but she doesn’t have to become a victim.  Never believe mean girls’ opinions and don’t give in to their demands.
• Intervene rapidly when your daughter seems unable to defend herself.  Don’t let the behavior continue.  Say something strongly and firmly to the mean girl.  Girls who were merely experimenting with a mean behavioral tactic will stop and not repeat it.  That’s a test of the girl – nice girls stop when you set a behavioral standard but mean girls don’t.  Mean girls think they’re smarter than you and that they have their own mothers’ protection.
• If the mean girl doesn’t stop, test the mean girl’s mom one time.  Calmly detail the behavior and listen carefully for the response.  Is the mom appalled at her daughter’s behavior or does the mom blow it off or explain it away?  Just as in sports and childhood, your daughter might have been provocateur and then looked innocent when another girl retaliated.  So it’s natural for the other girl’s mother to try to discover the whole context and behavior before the incident.  But does the other mom immediately get defensive and angry, and twist the facts in order to blame your daughter?  Does she insist that her daughter is never wrong?  Is the mean girl’s mom too busy with her own life to educate her daughter or has she turned her child over to a nanny who won’t correct the child?
• If these attempts change the girl’s behavior, you weren’t dealing with a hard-core mean girl and a mean mom.  But mean girls and mean moms aren’t stopped by the easy tactics.  Now you have to cut off after school activities including parties, despite the ramifications.  Also, get the pre-school teachers and principals involved.  Some will be helpful; they’ll keep it confidential, they’ll monitor to get their own evidence and then they’ll intervene.  They’ll get the mean girl out of your daughter’s class, they’ll break-up the clique, they’ll stop the behavior at school and they’ll have proactive programs to talk about mean girl behavior.  Depending on the age of the girls, they’ll teach witnesses what to do.  Unfortunately, unhelpful, uncaring, lazy, cowardly teachers and principals will look the other way or condone or even encourage mean girl behavior.  They’ll put you off with excuses.  Don’t let this happen.  Remember, principals fear publicity and law suits.

Of course, every action plan must be designed for your specific situation; depending on the children, the parents, the school and the relationships.  That’s where expert coaching will help.

Teach your children what’s right and also how to defend themselves.  Don’t convert your daughter into a victim.  Don’t sacrifice your child on the altar of your ignorance, fear or sympathetic heart.  Protect and defend your child even though there may be a high cost socially.

Stop School Bullies: Use Laws, People, Programs

In their article in the New York Times, “There’s Only One Way to Stop a Bully,” Susan Engel and Marlene Sandstrom focus on the educational aspects of programs designed to stop school bullying.  Let’s look at the whole picture and especially at the piece that’s usually missing from ineffective school programs:

• Laws: Over 40 states have passed laws to specify school bullying behaviors and to make them illegal.  That’s a necessary step.  Good laws give legal leverage to principals, school district administrators and teachers who try to stop school bullies.  Good laws can also force reluctant school principals to implement and enforce effective programs to protect the targets of bullies.
• Programs: Laws, by themselves, will not stop bullying.  Also, expensive, off-the-shell anti-bullying programs won’t stop bullies as long as the programs remain in their binders and are used merely as window dressing to show the appearance of compliance.  Furthermore, programs that are focused on rehabilitating or therapeutizing bullies are ineffective.  Since the only consequence for bullies in these programs is lengthy lectures, they have no reason to change their behavior and they victimize their targets more brutally.  Real bullies are adept at manipulating the system and do-gooders who run it.  Effective programs are designed for specific schools and school districts by participation between a consultant, principal and teachers that broaden to include staff, parents and students.

• Effective Programs: The motivating force behind these programs is proactive, responsible adults who don’t wait until a flagrant case is brought to them or they are surprised by a suicide.  Effective programs educate teachers and all staff to observe, intervene and report bullying situations.  These programs educate all staff, children and parents about behavior that’s acceptable, how that behavior will be rewarded and how to stop behavior that absolutely won’t be tolerated.

Effective programs have clear procedures and consequences at every step of the way.  Ineffective programs move much too slowly; they protect the rights of bullies to have a lengthy process of rehabilitation while they give bullies continued access to their targets.  Effective programs begin with protecting the victims; they move swiftly to remove bullies even if that interferes with the bully’s educational opportunities.  These programs begin the first day of school and are reinforced weekly.

• People: Everyone must be involved in backing an effective program.  Irresponsible adults pretend that they don’t know who the bullies are or where it occurs or they think that the Golden Rule will change the hearts of real bullies.  Responsible adults will have a strong commitment to making their environment safe.  The children must be taught what is expected of them and how to respond if they’re bullied or if they witness bullying.  Kids must also have a way of finding help with temporary urges to act like a bully.

A critical group is parents.  Principals need core groups of parents to support efforts to stop bullies, despite threats from bullying parents.  Also, parents can lead the efforts to communicate and to set the tone of acceptable behavior with other parents.  Vigilance and involvement are necessary to maintain the standards.

• How to recognize real bullies.  If you think of all students as fitting on some version of a Bell curve, you’ll see that some kids won’t ever bully while most are in the middle group – they’ll accept the prevailing tone and behave in ways that are praised or tolerated.  That’s where education and a tone of no-bullying can influence their behavior.

But no matter how much they are indoctrinated, they’ll try bullying when they’re having a bad day or a bad year in their personal lives.  If they’re not stopped, they’ll be encouraged to continue and they’ll even act worse.  If cliques get formed to pick on scapegoats, these middle-ground kids will be tempted to join or at least to look the other way.  If the individuals in the cliques are stopped and punished, kids in that middle group will tend to remove themselves from the cliques and to fit into the prevailing tone of civilized behavior.

None of the kids in those two groups are what I call real bullies.  Real bullies are at the end of the curve.  They come into school with bullying as their main tactic to get what they want and to assert themselves.  They are predators who won’t change because of lectures and indoctrination.  They must be stopped or they’ll set the tone of acceptable behavior and draw other kids into bullying and abuse.

• The missing and critical elements: Stop bullies; remove them; deal with their bullying parents.  The “one way” Engel and Sandstrom focus on, like most experts in this field, is to educate bullies and encourage other students to befriend and involve the bullies in inclusive activities.  They stress expressions like “be good to one another,” “be kind,” “cooperate,” “relationship,” “friendship” and “bullies require our help more than punishment.  These are important for everyone to hear and they can set the tone for the kids in the first two groups but they’re not enough to stop real-world bullies.

The missing elements that are critical to stop predators are swift and firm responses of adults to remove and isolate bullies, and to let parents of bullies know what is going on and what behavior will not be tolerated.  Principals, teachers and staff set the tone by their actions, not their words.  They show what behavior will be accepted and what won’t.  Too often, principals won’t be straight forward, clear and firm with the parents of bullies.  Too often, principals take the path of least resistance because they’re afraid of bullying parents who threaten law suits.

Good programs also teach children how to “defend” and “stand up” for each other.  Good programs make children feel safe in becoming active witnesses instead of remaining passive bystanders or reluctant collaborators.

Stopping bullies is the first and necessary step to gain leverage to teach bullies that their old tactics won’t get them what they want.  It’s more important than knowing if bullies are seeking love or power, or have low self-esteem, or simply don’t know better.  When bullies discover that their old tactics no longer work, they’re more willing to learn new tactics to make their way in the world.

Real bullies are very strategic in their behavior; they harass, bully and abuse kids who the other kids won’t protect.  Or, like little scientists, they’ll bully a kid once and keep score of that kid’s response.  If the targeted kid is ineffective in stopping a bully, bullies will take that as an invitation to do whatever they want with impunity.  They’ll continue to increase the frequency and severity of the abuse until they’re stopped.

All kids know whether the adults will protect them or if they’re on their own in a jungle in which power, not right, rules.  Just as all students know who the bullies are and what areas of school are unsafe, examples of the consequences meted out to bullies will spread instantly.

Stop Mean Girls Before They Trash You

“Fighting for Girls: New Perspectives on Gender and Violence,” edited by Meda Chesney-Lind and Nikki Jones, cites recent studies to show that violence by girls has decreased.  In a New York Times article, “The Myth of Mean Girls,” Mike Males and Meda Chesney-Lind also state that our common perception that there are mean girls and that girls can be violent, “is a hoax.” Well, that just gives new research studies a bad name, or at least those conclusions.  As Mark Twain said, “There are three kinds of lies: lies, damned lies and statistics.”

In the real world, not the world inhabited by academics and researchers, mean girls thrive and their violence toward other girls is no only verbal and physical, it’s now also done in cyberspace.  If you track only physical violence on police blotters, you miss the other damage done by stealth bullying mean girls.

Ignore academic researchers.  Remember your years in junior and senior high school, and in college?  Haven’t you also seen incidents of harassment, bullying and abuse by women against women in the workplace?  Ask your daughters what’s happening now in their schools.  Are their principals, teachers and staff protecting girls against mean girls?

Every woman who’s interviewed me on radio and television describes the mean girls they encountered when they were young … and also some they see in their adult personal lives as well as at work.  A lot of my coaching is to teach women how to defend themselves against mean girls who now masquerade as adult friends or who are still mean in parent groups at schools, boards of housing associations, book clubs, neighborhood associations, church groups and as mothers protecting their mean daughters.

Think about the seven mean girls in Massachusetts involved in bullying Phoebe Prince into committing suicide or the nasty girls who attacked Miley Cyrus and Demi Lovato when they were teenagers, or the six Florida girls who made a video of their attack on another girl and are now being tried as adults.  CNN even reports, “There's at least one Web site devoted exclusively to videos of girls fighting.”

Although physical violence might decrease as these mean girls became adults, they still form cliques, viciously cut-out their targets and relentlessly put down women they consider as rivals or simply weaklings.

Of course, mean girls can also encourage mean guys to be violent toward other girls and boys, and mean girls can also verbally destroy young boys.

So, as a parent, what can you do?

• Get active as a citizen.  Organize a core group of active parents to pressure legislators to pass laws requiring schools to have policies and programs to stop bullying.  Media pressure will help.
• Get active in your school and school district.  Form a core group of active parents to make sure your district administrators and school principal actively enforce policies and a school-wide program to stop bullies.  Involve all teachers, staff and students in recognizing and stopping the first signs of bullying.  Immediate and firm action is necessary.  If principals and teachers turn a blind eye, saying “that’s just the way some girls are,” they’re colluding by creating a safe space for mean girls and boundary pushers.  The end of school and summer are great times to get these programs started so you’re ready at the start of school in September.
• Prepare your daughters.  Well-meaning parents are the number one risk factor for creating helpless girls whose confidence and self-esteem will be destroyed by mean girls.  Don’t tell your daughters to feel sorry for their abusers and to “rise above” whatever these vicious predators say or do.  Don’t expect pious sentiments to prevent stress, anxiety, negative self-talk or depression.  Don’t let your daughters be whipping girls or scapegoats.  Teach your daughters how to stop the mean girls.  If you don’t know how, you need coaching.
• Prepare your sons.  Tell them about the real-world.  Remind them that 10 years from now they probably won’t see any of the kids from high school.  Teach them not to take the mean, nasty, vicious comments personally or as a prediction of the future.  Their job is to grow up and find a woman who values and appreciates them.  Mean girls don’t represent everyone.

Of course, specific steps depend on your situation and the people involved.

Don’t believe studies that supposedly prove that mean girls are an insignificant factor.  Don’t believe that if your daughter ignores their meanness or treats them with caring and friendship, they’ll stop being abusive.  Real bullies, mean girls and mean women, take offerings of sweetness and friendship as weakness and an invitation to prey on you more.

As Azar Nafisi, author of “Reading Lolita in Tehran” and “Things I’ve Been Silent About” said, “My parents did not bring me happiness.  They armed me for the battle of life.”

Are you arming your daughter to stop mean girls?

Stop bullying cliques at work

In the last post, we analyzed the tactics bullying cliques typically use and 10 common reasons why people form or join hostile, predatory cliques at work. Both men and women form and join cliques, even through their tactics are often different.  These predators verbally, sexually and physically harass and abuse both men and women.  They sabotage performance.  Don’t be surprised to learn that women prey on other women in the office – you’ve seen the evidence through elementary school, junior high school and high school.

What can you do if:

• You have a pattern of being bullied all your life?
• You’re a target?
• You have a chance to join such a pack of jackals and are afraid to refuse because you might get attacked?
• You’re a bystander and your heart goes out to a victim?

Bullying, cutting-out and creating and attacking scapegoats comes from a deep place within us and is found in almost all cultures, places and times.

Sometimes you can see that the person on the receiving end has done many things to offend almost everyone else.  But let’s put that situation aside for this post and focus on all the rest of the times when the person being cut out or attacked has been okay and the problem is the group that attacks their scapegoat.

If you’ve been bullied all your life, you have a problem that you’ll have to solve before you can deal effectively with a bullying clique.  Even if you haven’t done anything wrong to the pack of predators, you’re wearing a neon sign: "Kick me."  Lions, wild dogs and sharks can see who the weak and vulnerable ones are.  Bullies can too.  You’ll have to change your attitudes and beliefs so you’ll have a different sign: "Don’t mess with me!"  Let’s also leave this situation for another post.

Many people hope to stop cliques of bullies by analyzing why they do it and then using their understanding to design solutions.  Don’t waste your time.  You know why some people find others to pick on.  That catalogue of reasons is enough.

Management training rarely works.  Textbook and educational approaches – we’ll talk and I’ll show them why it’s wrong and they’ll see the error of their ways and become caring – rarely work.  They won’t stop bad behavior that’s driven by underlying emotions.

Predatory behavior by packs isn’t driven by intellectual reasons, it’s driven by emotions.  Of course the perpetrators can find reasons to justify their behavior, but they don’t do the behavior because of the reasons.  They do the behavior because of their own emotional needs and then they try to cover up the ugliness with a pretty picture of justifications.

Ignoring the problem or begging, bribery and appeasement simply reinforce low attitudes and behavior at all levels.  A major part of the problem are conflict-avoidant leaders, managers and co-workers who think that if we all talk nicely to each other or try to make bullies happy, they’ll stop bullying cliques.

Some real-world, stepwise approaches are:

• Make efforts to be friendly in practical ways, in order to give them a chance to change – without doing anything immoral, illegal or odious.  Bring pizza and donuts.  Cover for them when they need help.  Socialize with coworkers.
• If they continue targeting you (which they usually will), get help to develop tactics to isolate the ringleaders or get them fired.  The key goals are: separation and isolation.  Terminated is better than transferred, because transferred means that you’ve helped them create another bully-scapegoat situation.  How nice is that?
• Get firmer and firmer.  Don’t threaten or share your tactics with them.  Get an attorney to advise you about local laws.  Get allies – HR and managers rarely want to be involved, but give them one chance.  Document, document, document.
• If you have a chance to join such a pack of jackals and are afraid to refuse because you might get attacked, you have an integrity choice to make.  Do you want to live in fear or do you want to win a workplace war?
• If you’re a bystander and your heart goes out to a victim, you have another integrity choice to make.  Often, if you help a victim, the victim won’t help in return.  Be prepared to act alone, if necessary.

Of course, individual coaching will help you design tactics that fit your specific situation.

The strong and clear voice of an outside consultant and coach can change these behaviors or empower managers and staff to remove these bullies.  I’ve often helped companies and even non-profits and government agencies create and maintain behavioral standards (team agreements, ground rules for professional behavior) that promote productivity.

As I show in my books and CDs of case studies, “How to Stop Bullies in their Tracks” and “Eliminate the High Cost of Low Attitudes,” bullies are not all the same, but their patterns of behavior, their tactics, are the same – whether they’re men or woman.  That’s why we can find ways to stop them.