Mostpeople are afraid of the economic forecast.  Some have lost jobs; more will.  Some have lost retirement funds; more will.  Some have lost hope; more will.  Fear and stress stimulate mostpeople to huddle around the campfire, worrying, whining and complaining about their uncertain future.  They convince themselves that they’re too weak and helpless to succeed.  They’re victims together. A long, cold recession or depression is the consensus prediction.  But that’s not the prediction for my life and it doesn’t have to be for yours either.  And that’s not because I have guaranteed money flowing in or I’m sure my business will be immune to the next little ice age.  There’s a different reason.

We each have self bullies.

The little, self-bullying voices:

  • Know our every fear and weakness, our every mistake and sin.
  • Demean and ridicule us, discourage and depress us.
  • Predict failure, as if they want to make us lose hope and give up.
  • Don’t like us even though they pretend to be trying to help us.
  • That are so persuasive.

We know where we heard those voices that told us they knew better – our parents, relatives, siblings, teachers, ministers, schoolmates, peers.  We know how we made their voices into our self-bullying voices.

I refuse to listen to self bullying.  I refuse to be a victim of my times and circumstances.  You also can rise above mostpeople.

Don’t be a victim of your past.  History is not destiny.  Command yourself.  Ignore self-bullies.  Our self-bullying voices do not know what’s best for us, do not know the future and can’t accurately predict that we’ll fail.

Of course, the economy is lousy and times will be hard.  Most of us won’t be able to maintain our previous standard of living.  Mostpeople are angry because they thought they were guaranteed increasing wealth and security if they did things right.

We haven’t been trained to survive a depression.  So what?  We can survive and even thrive.

Think about what our ancestors survived.  There has always been rotten weather like recessions and depressions, poverty and war.  They’re part of the natural weather cycles – hurricanes, tornadoes, snow and ice storms, avalanches, droughts or floods, earthquakes and tsunamis.  There have also been plagues, famine, pestilence and war.

If we let recession-induced fear and self bullying sap our strength and will, we won’t have the right stuff, we won’t act skillfully and the economic tide will pull us under.  We have within us the inheritance of an unbroken line of people who thrived.  We have within us the seeds of strength, courage and joy.

These economic ice ages have happened in America before.  For example, economic crashes occurred in about 1787, 1819, 1837, 1857, 1873, 1897, 1907 and the great depression from 1929-1941.  The rest of the world had similar experiences.

What can we do when we get down on ourselves?  We need WILL and SKILL.

  • In order to succeed, we must choose to ignore self bullying, choose to command ourselves, choose to create the futures we want, no matter what the circumstances.  As individuals, we must have the WILL to persevere, with grit, determination and resilience.

Call that hyper-critical, fear-mongering side of us a “self-bully” so we’ll react with passion and power against it.  So we’ll rally ourselves against its words.  We wouldn’t lie down in front of those old bullies and we wouldn’t let ourselves be abused by bullies now.

  • We need SKILL to ignore our self-bullying voices – turn off the discouraging TV; stop listening to people moaning, whining and complaining; stop listening to victim stories.  Walk away politely from mostpeople who wallow in the dumps of fear and panic.  If you’ve kept your job, don’t wallow in survivor’s guilt.  Get off the emotional roller coaster.

Find friends who don’t waste their time worrying about the economy, but instead handle things in as little time and with as little wasted energy as possible.  Find friends with inner lights that give them joy even when they don’t have all the comforts and toys they once did.  Become such a friend.

When the self bullying voices start again, tell them we’ve heard all that before and if they want to help us, they can use a different voice and become encouraging coaches that strengthen our spirits.  Fill the IMAX screen of our minds with the future we hope we’ll have and the friends we want in our lives.  Throw ourselves into activities like physical exercise.  Don’t feed our addictions; eat well.  Feed our spirits with movies, music and books that lift up our spirits and renew our energy.

  • We need SKILL to make plans to keep our jobs or find others, to spend less while still treating our spirits better.  We need skill to get over our feelings, plans and expectations.  Loss of riches, comforts and dreams is not really the end of the world.  Get going again.

Find a coach to keep your spirits up and organize your efforts.  Read the self-bullying section in "How to Stop Bullies in Their Tracks."

While the growing recession is the world in which I function, it’s not the world in which I live.  I invite you wonderful people to enter the world that is waiting for you, if you but have the courage to take the first steps.

"What lies behind us and lies before us are small matters compared to what lies within us."    Ralph Waldo Emerson

In the last post, we analyzed the tactics bullying cliques typically use and 10 common reasons why people form or join hostile, predatory cliques at work. Both men and women form and join cliques, even through their tactics are often different.  These predators verbally, sexually and physically harass and abuse both men and women.  They sabotage performance.  Don’t be surprised to learn that women prey on other women in the office – you’ve seen the evidence through elementary school, junior high school and high school.

What can you do if:

  • You have a pattern of being bullied all your life?
  • You’re a target?
  • You have a chance to join such a pack of jackals and are afraid to refuse because you might get attacked?
  • You’re a bystander and your heart goes out to a victim?

Bullying, cutting-out and creating and attacking scapegoats comes from a deep place within us and is found in almost all cultures, places and times.

Sometimes you can see that the person on the receiving end has done many things to offend almost everyone else.  But let’s put that situation aside for this post and focus on all the rest of the times when the person being cut out or attacked has been okay and the problem is the group that attacks their scapegoat.

If you’ve been bullied all your life, you have a problem that you’ll have to solve before you can deal effectively with a bullying clique.  Even if you haven’t done anything wrong to the pack of predators, you’re wearing a neon sign: "Kick me."  Lions, wild dogs and sharks can see who the weak and vulnerable ones are.  Bullies can too.  You’ll have to change your attitudes and beliefs so you’ll have a different sign: "Don’t mess with me!"  Let’s also leave this situation for another post.

Many people hope to stop cliques of bullies by analyzing why they do it and then using their understanding to design solutions.  Don’t waste your time.  You know why some people find others to pick on.  That catalogue of reasons is enough.

Management training rarely works.  Textbook and educational approaches – we’ll talk and I’ll show them why it’s wrong and they’ll see the error of their ways and become caring – rarely work.  They won’t stop bad behavior that’s driven by underlying emotions.

Predatory behavior by packs isn’t driven by intellectual reasons, it’s driven by emotions.  Of course the perpetrators can find reasons to justify their behavior, but they don’t do the behavior because of the reasons.  They do the behavior because of their own emotional needs and then they try to cover up the ugliness with a pretty picture of justifications.

Ignoring the problem or begging, bribery and appeasement simply reinforce low attitudes and behavior at all levels.  A major part of the problem are conflict-avoidant leaders, managers and co-workers who think that if we all talk nicely to each other or try to make bullies happy, they’ll stop bullying cliques.

Some real-world, stepwise approaches are:

  • Make efforts to be friendly in practical ways, in order to give them a chance to change – without doing anything immoral, illegal or odious.  Bring pizza and donuts.  Cover for them when they need help.  Socialize with coworkers.
  • If they continue targeting you (which they usually will), get help to develop tactics to isolate the ringleaders or get them fired.  The key goals are: separation and isolation.  Terminated is better than transferred, because transferred means that you’ve helped them create another bully-scapegoat situation.  How nice is that?
  • Get firmer and firmer.  Don’t threaten or share your tactics with them.  Get an attorney to advise you about local laws.  Get allies – HR and managers rarely want to be involved, but give them one chance.  Document, document, document.
  • If you have a chance to join such a pack of jackals and are afraid to refuse because you might get attacked, you have an integrity choice to make.  Do you want to live in fear or do you want to win a workplace war?
  • If you’re a bystander and your heart goes out to a victim, you have another integrity choice to make.  Often, if you help a victim, the victim won’t help in return.  Be prepared to act alone, if necessary.

Of course, individual coaching will help you design tactics that fit your specific situation.

The strong and clear voice of an outside consultant and coach can change these behaviors or empower managers and staff to remove these bullies.  I’ve often helped companies and even non-profits and government agencies create and maintain behavioral standards (team agreements, ground rules for professional behavior) that promote productivity.

As I show in my books and CDs of case studies, “How to Stop Bullies in their Tracks” and “Eliminate the High Cost of Low Attitudes,” bullies are not all the same, but their patterns of behavior, their tactics, are the same – whether they’re men or woman.  That’s why we can find ways to stop them.

Bullying cliques (or vicious gangs) are apparent early in life.  They’re rampant in junior high school and high school.  You can see the same type of behavior perpetuated in the workplace.  O, the bullying is more harsh and twisted, and the justifications are more slick, but you can see the same ugly bullies, only in bigger bodies. What’s been your experience with cliques at work?

What do you think the top reasons are that people gang up on others?

Do women or men do it more – and to whom?

Typical clique behaviors that create a hostile workplace include, but are not limited to:

The top ten reasons I’ve seen people form hostile, nasty cliques at work are:

  1. They’re jealous of other people’s intelligence, talent, skill, potential or success.
  2. They’re insecure and hate or are threatened and scared by differences and get to feel superior when they disparage other people.
  3. They use the clique to gain power, promotions and publicity.
  4. They want to attach themselves to the “in” crowd.
  5. They feel a thrill at the power of making someone suffer or beg for mercy.
  6. They feel justified because the victim did something bad to them.
  7. They feel powerful that they’re in control of punishment and retribution.
  8. Habits – they grew up that way and don’t know any other way to organize their emotional lives or get what they want.
  9. Narcissism and arrogance – “I’m the greatest.  Kneel before me or feel the whip.”
  10. It’s human nature.

What are the reasons you see most often?

In another post we’ll go into how to get the coaching you need to stop a clique that’s going after you or a coworker.

Sherry has noticed a pattern between her boyfriend, Robert, and his teen aged daughter.  Whenever Sherry and Robert have special plans, his daughter insists that she needs Robert to take care of her.  If he won’t change the plans, the girl throws a fit, gets hysterical and says that Robert doesn’t love her anymore. Robert immediately changes the plans and does what his daughter wants.  He says that she’s his first responsibility.  He’d feel guilty if he disappointed his daughter; he’s hurt her enough by getting divorced and if he doesn’t take care of her needs now, she’ll never be a better student or happier person.  She’ll feel rejected all her life.

There are also many other kinds of incidents in which Robert shows that his primary emotional attachment is to his daughter.

What would you do?

Robert’s daughter seems to have a sixth sense.  She calls Robert with her problems whenever Robert and Sherry are having a romantic date.  She needs Robert to listen endlessly to her emotional turmoil with her mother (his ex) and other kids at school.

Whenever Robert catches his daughter in a lie, she yells and screams.  By the time Robert calms her down, he’s too afraid to bring up the lie he’s caught her in.

Sherry and Robert both agree; Robert is catering to his daughter.  His daughter is needy, manipulative and conniving.  She uses emotional blackmail, withdrawal of love and hysterics to coerce him.  She’s actually bright and strong; there’s nothing really wrong with her.

Robert accepts his daughter’s view that he has to choose who’s more important; her or Sherry.  Robert gives in almost every time.  He feels guilty and he’s afraid that if he doesn’t do what his daughter wants, she’ll be a failure.  His heart breaks when he thinks of making her unhappy.  Robert is encouraging his daughter to be a selfish, spoiled, nasty brat.

Sherry wonders if Robert’s attachment to his daughter is normal and if she’s being too selfish when she wants more from him.  How can she ask him to choose her instead of his daughter?

Sherry is asking the wrong questions.  She really wants to know, “Will Robert stop bullying by his manipulative daughter?”  Also, “Will he stop bullying himself with his guilt over his divorce?”

The real question for Sherry is: “Do I want to be with someone who puts a manipulative person’s wishes and demands ahead of his own happiness?”  Her guts already tell her, “No!”

She should give him one more chance to recognize the dysfunctional pattern between himself and his daughter and get the help he needs to stop bullying in his life.  His daughter is old enough to understand that while Robert does love her, he isn’t going to take care of her as if she was a fragile, little infant.  He can say “No” without destroying this teenager’s life.  He simply needs the better parenting skills he can learn from “Parenting Bully-Proof Kids.”

My experience is that the Robert’s of the world who don’t change rapidly won’t change in Sherry’s life time.  He won’t end his submission and stop the bullying.

Sherry should not get into debates about what’s normal; not let her false hopes convince her that he’ll change after his daughter has grown up.  Sherry should focus on behavior she wants or doesn’t want in her environment; not on philosophical arguments.  She shouldn’t try to stick it out.  She should get out and find love somewhere else.

Sherry is afraid that if she loses Robert, she won’t find anyone else.  Sherry needs coaching to decrease self-doubt and self-bullying (Case Studies # 8 and 9 in “How to Stop Bullies in their Tracks”).

She needs to start living the life she wants to lead.  Just like Lucy in case study # 14 in my book, if she doesn’t trust her own guts, she’ll get sucked in.  The longer she goes on Robert’s roller coaster ride, the harder it will be to get off.  Does she want to settle for Robert and his daughter as the best she’ll ever get?  Does she want the pain?

Julie (late 30’s) had been living with Harry (also late 30’s) for 6 months when she discovered that he often snuck off to his computer room in the middle of the night to look at internet porn.  They both have good jobs and Julie says the sex is good, so what’s with Harry? Harry says that there’s no problem; it’s perfectly normal and it’s no big deal.  It doesn’t affect how he feels about her; it’s on his own time and there’s no reason for him to stop.  She shouldn’t be so judgmental.

Julie can’t find a good reason to justify her dislike of it, but she’s concerned about where it might lead.

What would you do?

Julie shouldn’t debate about what’s normal or try to convince Harry that her feelings should matter.

She should see clearly what’s ahead and get out of there.  She has already gotten her gut response to the question, “Do I want to be with someone who leaves our bed and sneaks off to look at porn?”  She should trust her gut response of “No.”  Her feelings are sufficient for her to act; she doesn’t have to convince him she’s reasonable or right.

She may be getting along well with Harry now, but in addition to dealing with a person who leaves their bed to look at internet porn, she’s also dealing with a narcissistic, covert, stealthy bullying boyfriend.

When there are problems or pressure in the relationship, he’ll choose porn over her.  He’ll withdraw from the difficulties of face-to-face intimacy and turn to virtual, not real, reality.  Later, as a stealth bully, he’ll get blaming, manipulative and demanding.  He’ll try to make her feelings sound wrong, old fashioned and uncaring.  He’ll claim that his porn habit is her fault.  He’ll say that she should stop nagging and trying to guilt-trip him.  If she only gave him what he needed, he’d stop.  But no matter what she does, it’ll never be exactly right or it’ll never be enough for him.

Why do I predict that?  Experience as a coach and therapist.  I’ve seen it over and over.  And it also happened in this example.

Julie should focus on behavior she wants or doesn’t want in her environment; not on philosophical arguments.  She’s never going to change him.  Later responsibilities as a husband and father won’t change him.  He’s a bullying, narcissistic control-freak who’s addicted to porn.  She doesn’t need to convince him that he needs therapy to end his addiction.  She should get the coaching she needs to get away as fast as she can.

Julie needs coaching to decrease self-doubt and self-bullying (Case Studies # 8 and 9 in “How to Stop Bullies in their Tracks”).  She also needs counseling to get past her fear that Harry is right; if he leaves, she’ll never find anyone else.  She should ignore her self-bullying; that little voice that doesn’t like her, that tells her that Harry might be right.

She needs to start living the life she wants to lead.  Just like Lucy in case study # 14 of my book, if she doesn’t trust her own guts, she’ll get sucked in.  The longer she goes on Harry’s roller coaster ride, the harder it will be to get off.  Does she want to settle for Harry as the best she’ll ever get?  Does she want the pain?

Narcissistic control-freaks rule!  They think. Some narcissistic personalities are so over the top that it’s easy to detect them.  You’ll follow your gut reaction and get away as fast as you can.

But watch out.  If you’re not careful, stealthy narcissists will take over your life – at home, in relationships, at work.  Are you sure you can detect the stealthy ones?

Seven warning signs of bullying, controlling narcissists are:

  1. They think they know best about everything.  They know what’s best for you; just ask them.  They give you advice and make your life miserable if you don’t do what they say.  They point out all your mistakes and failings.  They’re spouses, relatives or friends who could direct your life better than you can.  They’re yelling, threatening, demeaning bosses.  Their absolute certainty seduces you into self-doubt and self-bullying.  You become unsure of your own judgment and wisdom so you might as well follow theirs.
  2. Their excitement is contagious and sweeps you along.  Whether it’s for a new product, career, love interest or activity, it’s the best and greatest – even if it’s the opposite of what they thought 10 minutes ago.  You should jump on board if you know what’s good for you.
  3. They think they don’t have anything to learn.  They’re new employees or interns who know everything and don’t need to learn from people who are already doing their jobs well.  They’re nit-picking, micro-managers.  They’re children or teenagers who won’t practice or learn, who won’t do anything the way other people say is best.  They insist on doing it their way, even though they fail repeatedly.  They won’t listen; especially when they’re failing.
  4. They’re more important than you are.  Actually, they’re more important than the rest of the world.  Their feelings are so intense that you’re too polite or afraid to upset them by trying to make your feelings or opinions matter.  Their feelings get hurt easily and are powerful justifications for anger, retaliation and revenge.  Their jealousies, issues and concerns (not yours) become the focus of all interactions.  Their desires – for promotions, toys they want, relationships they want, enemies they want to get – are the most important things and they’re entitled to get what they want.  They’re controlling, stealth-bullying husbands.  Your time – actually, your whole life – should be devoted to their needs (wants, whims).
  5. Everyone is a pawn in their game.  You have value only as long as you can help them or worship them.  They’re selfish, arrogant, demanding teenagers, spouses or dates who think they should be catered to or waited on.  Anyone who doesn’t help or who gets in the way becomes the enemy.  You’re afraid that if you disagree or distance yourself, they’ll strike back at you.
  6. Their excuses, excuse.  Their reasons are always correct and are enough to justify what they do.  If you don’t agree, you simply don’t understand or you’re evil.  Their jealousies, anger and hatred are not bad characteristics – like other people’s jealousy, anger and hatred.  Self-deluded narcissists (aren’t they all, by definition) think they’re merely feeling, thinking and doing what any normal person would feel, think and do.  They’re saints in their own minds.  You’d better agree or else.
  7. Their rules, rule.  They know how the world should be and how people should act.  They’re allowed to do anything they want – to take, attack or strike back in any way they want – but everyone else should be bound by their rules.  If your feelings are hurt by what they’ve said or done, it’s your fault and your problem.  They are virtuous and righteous.  They’re great debaters or they simply talk so loud and long that you give in.

In order to thrive, we all need some of these characteristics some of the time.  Narcissists have them all and they won’t give them up.  They’d rather dominate than succeed or have relationships that bring out the greatest in everyone.

Take a look at yourself: What attracts you to someone who is sure they’re important, they’re right and your life would be better if you do what they say or if you serve them?

Kind-hearted therapy-junkies in families or in the workplace think they can convert these selfish, self-absorbed bullies by loving them enough, by appeasing them or by educating them.  Forget it.

You’re never going to change them.  They’re bullying, control-freaks.  Get the coaching you need to get away as fast as you can.  You don’t need their direction.  Don’t ask for or even allow them to give their opinions.  Make your own mistakes and create your own successes.

Ignore your self-bullying; that little voice that doesn’t like you, that tells you that narcissists might be right.  If you don’t trust your own guts you’ll get sucked in, just like you would into a black hole.

As I show in my books and CDs of case studies, “How to Stop Bullies in their Tracks,” “Bullies Below the Radar” and “Parenting Bully-Proof Kids,” bullies, including narcissistic personalities, are not all the same, but their patterns of behavior, their tactics, are the same.  That’s why we can find methods to stop most of them.  If we don’t stop bullies, they’ll think we’re easy prey.  Like sharks, they’ll just go after us more.

In his article for MSNBC, “Rules to curb online bullying raise concerns,” Alex Johnson discusses the need for laws to prevent cyberbullying and also details situations in which schools can overreact in the enforcement of those rules.  The case of teenager Avery Doninger is particularly glaring. The underlying thrust of the article is the need to create exactly the right laws that will give the right result in every situation.  Situations like the cyberbullying suicide case last year make good laws critical.

The real problem is not necessarily the law; it’s the hidden assumption that cyberbullying laws can ever be made “just right” for all situations – never too lax, never too harsh.  That assumption overlooks history and human nature.  The letter of the law can never cover all situations with “just right” justice.  We always depend on human wisdom in the law’s application to specific situations.  That’s just the way it is – for better or for worse.

Our society is in the stage of figuring out where we want to draw the lines about a new method, cyberbullying, that bullies and perpetrators use to harass, abuse and attack adults and children.  That’s our normal trial and error process.  There’s no easy answer for protecting kids online. Actually, we make laws in hopes that they’ll yield justice in, say, 95% of the cases that come up.  No matter what laws we make in any area of life, there will be specific situations in which a literal or dumb interpretation leads to an under or over-reaction.  That’s where we hope the individuals involved use good sense and good judgment.

In the case of Avery Doninger, the real question is: Is the law bad or did the school principal get defensive and over-react by not giving a second chance to a good and contrite student who learned an important lesson or is there more we don’t know about Avery?

We’re stuck with the fact that laws, by themselves, will never cover every situation, no matter where we draw the lines; whether it’s about cyberbullies, verbal bullies or physical bullies. I look carefully at the application of any law in a specific situation before rushing in to change the law.  Often the problem is in the application, not in the law itself.  That’s why we have Appeals Courts.

Separate from the general laws are the specific situations involving my kids and your kids (and adults).  My job is to monitor my children:

  • Do they look like they’re having a hard time and may be being attacked by a cyberbully?  Are they having difficulty dealing with it?  How can I help them deal with it by themselves or do I need to intervene?
  • Are they witnessing cyberbullying and are they struggling to know whether or how to intervene?
  • Are they creating a hard time for someone else (are they cyberbullies)?  How do I stop them and help them develop the character to make amends and do better next time?
  • Should they even be using MySpace or FaceBook or any social networking sites?  What else would be a better use of their time and energy?

I’m going to get my answers to those questions by observing them, talking to them and, maybe, using good software like PC Pandora to monitor what they’re doing (http://blog.pcpandora.com/2009/01/29/do-new-cyberbullying-laws-go-to-far/).

Cyberbullies and cyberbullying will be with us no matter what laws we make.  We hope the laws will help us deal effectively with most of them.

As I show in my books and CDs of case studies, “How to Stop Bullies in their Tracks” and “Parenting Bully-Proof Kids,” bullies are not all the same, but their patterns of behavior, their tactics, are the same.  That’s why we can find methods to stop most of them.  If we don’t stop bullies, they’ll think we’re easy prey.  Like sharks, they’ll just go after us more.

When children and teens learn how to stop bullies in their tracks, they develop strength of character, determination, resilience and skill.  They’ll need these qualities to succeed against the real world bullies they’ll face as adults. Coaching designed for the specific situations faced by individual parents and teenagers is critical.

In her article in the Wall Street Journal, “When women derail other women in the office,” Rachel Emma Silverman comments on Peggy Klaus’ article in the New York Times, “A Sisterhood of Workplace Infighting.” Both discuss an estimate that female office bullies who commit verbal abuse, sabotage performance or hurt relationships, aim at other women more than 70% of the time.  Both discuss the psychological reasons why women hurt other women and why they don’t protect them.

Of course, women abuse, harass and sabotage other woman at work.  Sometimes they’re overt and sometimes they’re stealthy, sneaky.  Isn’t that your experience?

More important than distracting questions and considerations about how much they do it, why they do it or do they do it more or differently than men, are:

  • Do you recognize the early warning signs of bullies?
  • Do you know how to stop them skillfully?

Women often say that other women aren’t as overt about bullying; they’re more likely to be covert, stealth bullies.  Some of the common tactics and perpetrators are:

How about Meryl Streep and other unsavory characters in “The Devil Wears Prada?”

Some are splinters, rotten apples and cancers – at all levels in your organization.  They need removed just like men who bully.

As I show in my books and CDs of case studies, “How to Stop Bullies in their Tracks” and “Eliminate the High Cost of Low Attitudes,” bullies are not all the same, but their patterns of behavior, their tactics, are the same – whether they’re men or woman.  That’s why we can find ways to stop them.

Ignoring the problem or begging, bribery and appeasement simply reinforce low attitudes and behavior at all levels.  A major part of the problem are conflict-avoidant leaders, managers and co-workers who think that if we all talk nicely to each other or try to make bullies happy, they’ll stop bullying.

If we don’t stop bullies, they’ll think we’re easy prey.  Like sharks, they’ll just go after us more.

When women and men learn how to stop bullies in their tracks, we develop strength of character, determination, resilience and skill.  We need these qualities to succeed against the real world bullies we face – men or women.

Of course, individual coaching will help you design tactics that fit your specific situation.

Often, the strong and clear voice of an outside consultant and coach can change these behaviors or empower managers and staff to remove these bullies.  I’ve often helped companies and even non-profits and government agencies create and maintain behavioral standards (team agreements, ground rules for professional behavior) that promote productivity.

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AuthorBen Leichtling
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Sometimes, even experienced people don’t recognize control-freaks until they’re in a relationship so far that they have to fight fiercely to get free. Madge was divorced, without children and had established a good career.  She’d purchased a house she loved and had a wide circle of professional and personal friends who admired and respected her intelligence, competence, good sense and friendship.

When she met Frank, also middle-aged, she thought she’d found the missing piece she wanted in her life.  He seemed to think so also.  He quickly gave her a friendship ring and moved into her home.  He knew what he wanted, had lots of plans for his success and seemed to know the right people in town.

But, after a few months, Madge began to recognize the controlling side of Frank.

When they were courting, Frank had given his reasons for wanting to go to the places and meet the people he wanted to.  Madge usually agreed and it seemed like no big deal to acquiesce since she wasn’t as determined as Frank.  But after he moved in, she began to realize that they always did what he wanted and he got very angry if she put up more than a token resistance.  He stopped giving reasons and merely gave orders.

He began to re-organize her home the way he liked and simply ignored what she wanted.  Or he could always win debates with her.

Frank never hit her, but she began to realize that she was afraid of disagreeing with him.  He got so angry and he was so sure he was right that he wouldn’t back down.  She slowly accepted his claim that she wouldn’t be invited out without him.  And she was afraid that he might even dump her.  Then she’d look like what he told her she was; past her prime and on the down side.

None of his work projects seemed to pay off, but he always had new and bigger plans.  He kept pointing out that her friends were jealous of his ideas and plans.  They didn’t appreciate his talents and potential, and they sabotaged his projects.  He said, “We won’t with your old friends any more, but with your contacts, I can cultivate important people who appreciate me.

At a party one night, Madge was having a wonderful time when he suddenly came to her and said, “We’re leaving now.”  She asked if anything had happened and he replied, “No. I’m just bored so we’re leaving.”  She said, “I’m having a great time so if nobody got you angry, I’d like to stay a little longer.  Surely you can find someone interesting to talk with for a while.”  Frank spat back, “I said we’re leaving.  That means right now!”

Madge now says that she still doesn’t know what shifted in her, but she said, as sweetly as she could, “No.  If you want to leave, you can take the car, but I’m staying.  I’ll get a ride or a take cab home.  I won’t be long.”

Frank stormed off.  When she arrived home a few hours later, he was furious.  He yelled, “I’m in charge.  If you don’t do what I want, you can get out of my house.”

Madge felt like a chastised little girl.  She thought, “I wasn’t considerate of him.  I could have left with him as he wanted.  It wouldn’t have been the end of the world, even though I was having a wonderful time.”  She begged him to forgive her; “I won’t argue with you any more.”  When she said that, Frank finally smiled and said, “That’s my girl.  Don’t talk back any more and I won’t have to punish you.”

At 2 a.m. Madge woke up with a start.  Her fists were clenched and she was shaking with rage.  “Wait a minute,” she thought.  “It’s my house, not his.”  At that moment her head and heart turned around.  She saw Frank clearly for the bully he was.  Even though he hadn’t hit her, he was a sneaky controlling, stealth bully.

As I show in my books and CDs of case studies, “How to Stop Bullies in their Tracks” and “Bullies Below the Radar: How to Wise Up, Stand Up and Stay Up,” the story of a wife stopping a controlling husband, bullies are not all the same, but their patterns of behavior, their tactics, are the same.

Here are seven of the early warning signs of a stealth bully:

  1. They make the rules; they control everything – what you do, where you go, who spends the money and what it’s spent on.
  2. They push boundaries, argue endlessly and withhold approval and love if you don’t do exactly what they want.
  3. Their standards rule – your “no” isn’t accepted as “no;” they’re always right and you’re always wrong; their sense of humor is right and they’re not abusing you, you’re merely too sensitive.  Your issues generally don’t get dealt with – theirs are more important so they can ignore your wishes.
  4. They control you with their disapproval, name-calling, demeaning putdowns, blame and guilt – no matter what you do; you’re wrong or not good enough.  Or they control you with their hyper-sensitive, hurt feelings and threats to commit suicide.
  5. You’re afraid you’ll trigger a violent rage – you walk on eggshells; they intimidate you with words and weapons; they threaten you, the children, the pets, your favorite things.  You’re told that you’re to blame if they’re angry.  You feel emotionally blackmailed, intimidated and drained.
  6. You’re told you’re incompetent, helpless and would be alone without them.
  7. They isolate you – they won’t allow you to see you friends or your family, go to school or even work.

Madge could now see that Frank was merely a domineering fast talker, who brought in no money.  He had been sponging off her all the time he had taken control of her life.  And she had allowed him to.

I won’t detail the difficulties Madge had in getting Frank out of her house and life.  That’s when she discovered that he’d done this before to many other women and knew how to intimidate her and make her look bad.  But she got courageous and strong, and she got free.

Controlling boyfriends, husbands, teenagers, parents, bosses, co-workers and friends use the same methods.  That’s why we can find ways to stop most of them.  If we don’t stop bullies, they’ll think we’re easy prey.  Like sharks, they’ll just go after us more.

Of course, individual coaching will help you design tactics that fit your specific situation.

There are many methods that even well-meaning parents use to raise spoiled brats instead of wonderful, creative, well-behaved, civil, strong children.  The fundamental factor in raising arrogant, selfish, nasty brats is their parents’ consistency in attitudes, approach and actions. The underlying attitude that creates demanding, bullying tyrants is that if children are never thwarted or forced to do what they don’t want to, they’ll be more creative and happy, and their self-esteem will be higher.  This attitude is very prevalent among the helping professions; especially therapists and teachers.

What I say will anger people who think in black-while, all-none.  Those are people who think that the only choices are total freedom and praise, or total repression and beatings.  How silly to think that way.

What do you see other people doing to train their children badly?

My top 10 attitudes, approaches, techniques to create willful, domineering brats and teenagers are:

  1. Never correct them or say, “No.”  Help them think they’re sensitive, weak and fragile.  Be afraid that if their feelings are hurt, they’ll never get over it.
  2. Always give them everything they desire.  Don’t teach them that they might not get what they desperately want at the moment and that they can still be happy.  Give them control of every decision.  Never force them to do what you want.  Instead, always try to get them to understand that you’re right so they’ll willingly do what you want them to.
  3. Never show displeasure or tell them that they failed to meet your high expectations.  Always tell them that their efforts are always good enough; no matter how good or pathetic the results.
  4. Always tell them that they should succeed instantly or that what they can’t do, isn’t important.  Also, tell them that hard work and struggle aren’t important.  Blame everything that they don’t like on other people (bad friends, bad teachers, bad schools, bad society), not on their insufficient or mediocre effort.  Always tell them that the world is supposed to be fair and make them happy.
  5. Always let them misbehave without correction or consequences, instead of calmly applying consequences whether they like it or not.  Hold your tongue or repeatedly tell them not to do something, but don’t actually do anything effective until you can’t stand it anymore and you throw a fit.
  6. Always give in to their fits and temper tantrums in order to get them to stop.   Train them that you’ll give them whatever they want if they throw fits in public.
  7. Always excuse their bad behavior because they’re “cute” or “creative.”
  8. Always allow them to avoid chores or helping out because it’s no fun for them.
  9. Be afraid that if they’re angry, they won’t love you.  Always try to be their confidant and best friend.
  10. Never smack their bottoms or grab them to make your point or to let them know that sometimes they will do what you want, no matter what.

To raise spoiled brats, consistently give in to them and excuse their bad behavior.  Of course that doesn’t prepare them to succeed in the real-world they’ll face as adults.

If you start these approaches with infants, you can create manipulative, demanding teenage bullies who think that they’re entitled to everything they want and you’re supposed to provide it.  They’re the kind of children who may be living at home when they’re 40.  And you’ll wonder why, deep down, you don’t like them any more than they like you.

But don’t go to the other extreme and beat them into submission.

Think of the qualities you want them to develop and make sure they have many opportunities to practice these qualities.  For example:

  • Will, self-mastery, courage and discipline.
  • High energy, emphasis on action and seeking solutions instead of blame.
  • Grit, determination, dedication, drive, commitment and focus.
  • Persistence, perseverance, patience, endurance and tenacity.
  • Resilience, flexibility and humor.
  • Comfort in ambiguity and productive inconsistency.
  • Heroism in the face of discouragement so you’ll treat obstacles like speed bumps.
  • Learning from great models, heroes, mentors and coaches.
  • Taking calculated risks and making the most of opportunities and luck.

Without your guidance and discipline, they won’t magically develop those qualities when they’re 25.

You’ll find examples in my books and CDs of case studies, “How to Stop Bullies in their Tracks” and “Parenting Bully-Proof Kids.”  Of course, coaching can help you design tactics that fit your specific situation.

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AuthorBen Leichtling
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For years I’ve watched bullies disrupt professional meetings and create hostile workplaces.  It’s bad enough when team members dominate meetings, but it’s always worse if it’s the boss who’s a control freak. Here are the top 10 tactics I’ve seen them use.  What situations and actions irritate and frustrate you most?

These methods are even worse when they’re repeatedly used.  But of course, that’s a sign of bullying behavior; bullies don’t change.  My top 10 are:

  1. Unprepared and latecomers – especially when they make a loud entrance.
  2. Interrupters – they may be show-offs or clowns; they may interrupt vocally or by eating and drinking loudly or they may use their cell phones, Blackberrys or computers.  They have the attention span of two year-olds.
  3. Boring ramblers with their lengthy personal conversations or digressions.
  4. Dominators and know-it-all authorities – their loudness, certainty and fast talk tend to shut other people down.
  5. Naysayers – they are relentlessly negative and can put down and block every proposal; “There are problems, we tried that, nothing ever works except my ideas.”
  6. Angry people who indulge in personal attacks and put-downs, belittling and bringing up old errors.  They’re often defensive but, after a while, who cares about their psychotherapy?
  7. Nit-pickers, distracters and side trackers who are full of irrelevant facts.  They prevent progress by correcting or arguing over irrelevant details.  They may want to re-think every previous decision; they never take action.
  8. Side conversation experts – their ideas, whims or self-important witticisms seem to them more important than the agenda.
  9. Editorial comments – they may be verbal or non-verbal, including snorting, rolling eyes, drumming fingers, turning their chairs around, laughing sarcastically and barely audible disparaging or ridiculing remarks.
  10. Passive-aggressive backstabbers – they keep quiet or even agree during meetings, but then disagree, complain or put down people after meetings.

We usually know how to resolve these problem behaviors, but most people don’t have the courage or the organization’s culture won’t allow you to act.

Often, the strong and clear voice of an outside consultant and coach can change these behaviors or empower managers and staff to remove these bullies.  I’ve often helped companies and even non-profits and government agencies create and maintain behavioral standards (team agreements, ground rules for professional behavior) that make meetings worthwhile and promote productivity.

The techniques are covered in the CD set, “Eliminate the High Cost of Low Attitudes,” and also in the book, “How to Stop Bullies in Their Tracks.”

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Dana thought her new friend Tracy had a strong personality.  Tracy always knew what was right and knew how she deserved to be treated.  She could always justify why her standards were the right ones.  If anyone didn’t live up to Tracy’s rules and logic, she let them have it. She was even right when she told off Dana’s next door neighbor.  But Dana had to live with the consequences of Tracy’s tirade.

Do you know any quick-tongued people who are sure they’re right?  How do you deal with them?

Dana’s neighbor was having a pretty loud party the evening Tracy was visiting.  Dana would have let it go because the neighbor usually was quiet or she would have sweetly asked the neighbor to tone it down a little.  As part of their good relationship the neighbor would have apologized and made her guests quiet down.

But Tracy got livid at the noise and shifted into action.  She raced over to the neighbor with Dana following behind.  When the neighbor answered the door, Tracy lit into her.  The guests were looking on but that didn’t stop Tracy for a second.  She yelled that the neighbor was discourteous, arrogant, crude and trailer-trash.  When the neighbor reacted defensively and angrily, Tracy cut her off, called her a string of dirty names and said she was getting the police on her.

Tracy ran back to Dana’s house, called the police and complained loudly about the noise next door.  The police did come.

When Dana said that she thought that was overkill, Tracy got angry at her; no one was going to disrespect Tracy.  The neighbor was too loud and she had a lot of nerve to get angry when she was in the wrong.

When Tracy left, Dana was stuck.  She’d always had a nice relationship with the neighbor and she didn’t want to start a spite-fight with someone who lived next door.

So what would you do?

When Dana and I talked the next day, we began by separating the three people she had to deal with; the neighbor, Dana herself and Tracy.  We went through each one separately and then Dana took the action she’d decided upon.

That evening, she went to the neighbor’s house and apologized for Tracy.  The neighbor was furious and wouldn’t accept Dana’s apology.  She told Dana off and slammed the door in her face.

Dana waited and after about five minutes she knocked again.  The neighbor wouldn’t answer until Dana had knocked for what seemed like another five minutes.  Again Dana groveled.  She explained that she hadn’t known that Tracy had called the police, she would never have done that and she still wanted to be neighborly.  They’d always gotten along before and they could still talk to each other reasonably in the future.

Again the neighbor slammed the door.  But an hour later, the neighbor called and acknowledged that the party was a little loud.  She said she understood, but she never wanted to see Tracy again.  Dana was satisfied with that arrangement.  She and the neighbor actually got along better after that conversation and the neighbor didn’t have a loud party again.

The second person Dana had to look at was herself.  She was shocked and stunned when Tracy threw her fit.  Dana finally realized that she wasn’t a bad person for letting Tracy attack the neighbor; she didn’t have a character flaw.  She simply hadn’t trained herself.

When humans are surprised and shocked, we often revert to our childhood reactions or to one of the three primitive reactions we have – fight, flight or freeze.  Dana froze; she called it “brain freeze.”  Maybe Tracy reverted to “fight” mode.

Since Dana didn’t like brain freeze, all she had to do was to train herself to make a different response.  She had known that she’d wanted to stop Tracy.  Actually, she knew how Tracy was and that if she’d prepared herself, she wouldn’t have allowed Tracy to go to the neighbor’s house.  Or, she would have stopped Tracy in mid-tirade.

Now she had to make her boundaries clear and stand up to Tracy.

When Dana told Tracy how much trouble she’d caused with the neighbor, Tracy attacked Dana.  “I was right.  Your neighbor was way too loud.   I had a right to be angry.  Nobody’s going to bother me any more.  Someone needed to tell her off.”

When Dana told Tracy she didn’t want to deal angrily with a neighbor over one incident, especially when the woman had been a good neighbor for a long time, Tracy again attacked Dana.  “When I get angry I have to get it off my chest.  You’re trying to repress me and put me down.  I have a right to my feelings and I won’t be stifled.”

Dana she recognized that Tracy was bullying her.  Now, Dana was prepared.  She said, “You know, you seem to think that you’re entitled to throw a fit if you feel like it; if you feel righteous, right and justified.  Did you grow up getting your way when you threw fits?”

Tracy yelled that it was none of Dana’s business how she grew up.  “Anyway,” she spat out, “I feel better when I let people have it.  They deserve it.  And it helps me get what I want.  You’re just a coward if you don’t tell people off.  You’re asking them to take advantage of you.”

Dana repeated, “Usually, I don’t have the strong feelings you do.  And even when I do, I think of what will get me what I want, instead of just throwing a fit and spilling my guts.  I wanted to start off nice with the neighbor.  When I simply ask, she always takes care of things.”

Again, Dana challenged Tracy, “Is it more important for you to throw a fit than to get what you want?  I wanted to tone the party down and I wanted to keep a good relationship with my neighbor.  Whenever you feel right and righteous, do you beat people with your tongue or do you think of what else you might want?”

Tracy blew up again.  “I was right, your neighbor was wrong.  I can do whatever I feel like when people are treating me bad.  And if you don’t like it, I’m not your friend.”

After careful consideration, Dana decided that Tracy wasn’t interested in changing her reactions and that not being friends with her was a good idea.  She didn’t want to get drawn into fights because Tracy had the self-control of a child.  Rage, bullying and verbal abuse weren’t her usual style.

Coaching helped Dana clarify how she wanted to act and what she’d allow in her personal space.  Our talking and her learning from “How to Stop Bullies in Their Tracks” helped Dana maintain her boundaries with the neighbor and her former friend Tracy.  They also helped Dana stand up for herself against other bullies in her personal life and at work.

I hope this case study and the techniques Dana used will alert you to areas in which you’re not taking charge of your personal ecology.

A new pseudo-scientific and misleading study has been reported on by the Wall Street Journal, “No Easy Answer for Protecting Kids Online” and the New York Times, “Report Calls Online Threats to Children Overblown.” I’m sorry the headlines on this article allow people to draw the wrong conclusions, like “Threats exaggerated.”  It’s a mistake to base decisions on comparisons stating that cyberbullying isn’t much worse than other bullying.  A study that concludes that there’s no easy solution is a waste of time and money.

Of course there’s no easy solution.  No one is really dumb enough to think there’s an easy solution.  No amount of software will make the internet any safer than giving your money to Bernard Madoff or crossing the street.

Ignore the pseudo-science of the report.  Instead, pay attention to our individual kids and teach them that “friends” on social networking sites aren’t really friends, they’re merely virtual contacts; no matter how sympathetic they sound or how friendly they claim to be.  Obviously, dealing with malicious and vindictive virtual people (kids or adults) is much more difficult than dealing with people face-to-face.  And we all know how difficult that can be.

Remember the adults who encouraged a teenager to commit suicide.

Cyberbullies and predators on social networking sites are with us.  Of course we’ll find some software to help track down malicious rats and sexual predators, but we can never guarantee safety in the real world.  Striving for absolute safety is the wrong approach.

There are no safe environments.  That was the message I always got from reading the great hero stories when I was growing up.  And each tale challenged me to prepare myself for similar dangers.

Schools and the real-world have never been safe.  I remember a biography of Harpo Marx (remember the Marx Brothers).  He went to school for one day.  The kids threw him out the window (first floor).  He came back in.  They threw him out again.  After the third time he didn't go back in.  And never did again.

Schools and social networks are testing grounds for the real world.  And the real world is not and should not be safe.  Facing risks and danger helps us develop good sense, good character and the qualities necessary to survive.

Imagine growing up on a farm, in the wilderness or in the middle ages.  Not safe.  I grew up in New York City.  Not safe.  Millennia ago we had to learn what a saber-toothed tiger’s foot prints looked like and how long ago they were left.  The world still requires survival skills, even if different ones.

As parents, we have the responsibility to monitor and guide our children and teenagers.  Of course kids will object.  How many of us thought our parents were right when they tried to limit what we wanted to do?  As parents, we must be wise enough to know more about the dangers of the real world than they do and strong enough to stand up to their anger.

We must teach children how to face the real world in which they’ll meet bullies all their lives, even if our children are small and outnumbered.  That’s independent of the type of bullying – cyberbullies, physical bullying or verbal harassment or abuse.

As I show in my books and CDs of case studies, “How to Stop Bullies in their Tracks” and “Parenting Bully-Proof Kids,” bullies are not all the same, but their patterns of behavior, their tactics, are the same.  That’s why we can find ways to stop most of them.

When children learn how to stop bullies in their tracks, they’ll develop strength of character, determination, resilience and skill.  They’ll need these qualities to succeed against the real world bullies they’ll face as adults.

Of course, coaching can help you design tactics that fit your specific situation.

The New Year has been welcomed by a number of articles and blog posts describing legal weapons to help school administrators, principals, teachers and parents take action against all types of bullies. Some recent examples:

These are only a drop in the bucket, but I’m glad some states and individual school districts are making laws to protect children from bullies and bullying.  We need new laws because so many administrators are cowards.  They’re afraid they’ll be sued by parents who want to protect their little terrorists.  Therefore, we need to require administrators to act and also to protect them from legal suits when they do act.

The amount of bullying allowed in a school is completely dependent on the administration and teachers in their tussle with parents.  I’m from Denver and know Columbine High School very well.

On an individual basis, parents must teach children how to face the real world in which they’ll meet bullies all their lives, even if the children are small and outnumbered.  That’s independent of the type of bullying – cyberbullies, physical bullying or verbal harassment or abuse.

Sometimes, a child can handle a bully by himself, beginning with peaceful, non-violent tactics and moving step-wise toward being more firm and eventually fighting to win.  Or, depending on the situation, just get the fight over with the first time.  Other times, adult help is needed.

As I show in my books and CDs of case studies, “How to Stop Bullies in their Tracks” and “Parenting Bully-Proof Kids,” bullies are not all the same, but their patterns of behavior, their tactics, are the same.  That’s why we can find ways to stop most of them.

Most children will naturally bully the weak or different.  Children must be taught, primarily by parents, if they’re going to learn to be more civilized.

In addition to professional experience as a coach and consultant, I learned practical, pragmatic methods growing up in New York City and then watching our six children and their friends and enemies.

True bullies will take empathy, kindness and tolerance as weakness.  They’ll think we’re easy prey.  It will encourage them, like sharks, to attack us more.  Bullies will show you how far you need to go to stop them.  Get out of your comfort zone and stop them.

When children learn how to stop bullies in their tracks, they will develop strength of character, determination, resilience and skill.  They’ll need these qualities to succeed in the real-world.

The success of Mahatma Gandhi and non-violent protest or non-violent resistance is often cited as absolute proof that such non-violent methods can defeat oppression and stop bullies.  That idea is often linked to the assertions that the world was a simpler place back when people came together face to face, a small group of committed people can change the world and there’s nothing we can’t accomplish. As much as I almost always try non-violent techniques first, I disagree strongly.  You’re better off thinking of non-violent protest as a method, a strategy or a tactic; not as a philosophy.

Let’s examine non-violent protest as if its truth as a philosophy can be tested against history.

Gandhi-ji was successful against the British and I wouldn’t argue that any other tactic he could have employed would have succeeded.  But his success only proves that in that particular circumstance, lead by that unique individual spirit, the tactic of non-violent protest was successful in getting the British to leave India.  Do you think that non-violent resistance would have been effective in India in 1857?  Or that it would help the Indian people now against Pakistan (or vice versa) or against the Muslim terrorists who recent launched their attacks in Mumbai?

I remember Martin Luther King, Jr. and the civil rights movement.   I was actually in Chicago when he led the march and rally.  Do you think he would have succeeded in leading a march in Chicago in 1920 or New York in the 1830’s (read about the mass atrocities and killings during the riots there)?  Do you think the movement would have succeeded integrating schools in the South without the Federal troops willing to shoot?

Gandhi and Dr. King were in the right places at the right times for the methods they chose.  Would either have even gotten obituaries in the newspapers if they tried non-violent protest in Hitler’s Germany, Stalin’s Russia, Mao’s China, Bosnia, Rwanda or Darfur, or against the Ayatollah or Sadam Hussein, just to name a few?

The wisdom and lessons of history are clear, whether we like them or not.  They’re found in the great literature of the world, as well as in the facts we know:

  • The world was never a simpler place.  Try living your life on a self-sufficient farm, especially when the locusts or drought or flood or fire comes.  Or when a conquering horde comes over the hill to kill all the men and take the women and children into slavery.  That was dealing with problems face to face.  Remember in the Iliad what happened to mighty Hector’s wife and son.  No unemployment insurance, retirement funds or welfare.
  • A small group of people can change the world.  Usually that’s what has happened, whether they start a Renaissance or a dictatorship or they’re called the Founding Fathers or Mothers.
  • Although there are many things we’ve accomplished through science and technology in the physical, material world, there are many things we can’t accomplish in the organic, living world.  We will never have world peace.  We will never have a global society that encourages and makes possible everyone’s individual freedom.  Power is a reality of human nature, not freedom (as much as we Americans value it).  Protecting me and mine against you and yours, or people grabbing what they want is a reality of human nature.
  • In response to a question about peaceful, non-violent protest being effective when facing Chinese soldiers with machine guns, the Dali Lama said, about two years ago, that had we stood there and prayed and chanted and reasoned, they simply would have shot us all.  Similarly, the Quakers in Pennsylvania were barred from holding office because their peaceful methods did not protect the colonists they served from Indian attacks.
  • History shows that, for the most part, those who succeed practicing non-violence live in caves, deserts, misty mountains or monasteries.  Usually, they live on practically nothing or are supported and taken care of by people who brave the world in which violence is a probability.  For example, Gandhi could live poor and politically active because, in part, he was supported by the efforts and money of one of the richest women in India.

To think that we can have sustainable world peace is to indulge in childhood, magical thinking – very 60’s and 70’s.

So what can we do?  Keep working at it; be strong, skillful and resilient in your efforts; think strategically, being right isn’t enough.

Start with your personal world.  Deal effectively and individually with the bullies you find, whether they be face to face or cyberbullies, bullies at work, home or school.  Help make laws against those behaviors, but if you want society or the government to actively guarantee security, you will create Big Brother and you won’t like the consequences.

Think of non-violent protest and reasoning as initial tactics to employ.  Sometimes they’ll be effective.  Bullies will show you if non-violent protest enough to stop them.  But if non-violent resistance doesn’t stop a bully, you have to be more clever and firm.  History actually shows that usually the best way to prepare for peace is to be strong enough to wage war successfully, despite the seductively catchy bumper sticker to the contrary.  Remember, no method succeeds everywhere and every when.

Prepare yourself to be ecstatic and joyful in the world the way it is, whether you decide to change it or not.  That joy and ecstasy are signs of the saints.  As much as the world is full of all the awful things we can think of, it’s also full of beauty, grace, love and nobility.  Fill yourself with joy in the face of the full range of life.

If you can’t be happy until the world is totally peaceful and all the problems are solved, you’ll have a lousy life.  That would be a waste of your potential for wonder, awe and joy, as well as for effecting change … even knowing that change won’t last beyond your life span.

In his post on Urban Semiotic, “Beating the CyberBully,” David Boles discusses the hate mail, anonymous and faked comments, and other tactics of cyberbullies.  He lists some cases that have finally been heard by courts with jurisdiction, including the one when a vengeful adult drove a neighboring teenager to commit suicide.  David points out that some states have adopted anti-cyberbullying laws while others don’t It’s so frustrating for parents and kids because we often feel pretty helpless, even when we can see the warning signs of cyberbullying.

I’m glad some states are finally passing laws to outlaw cyberbullying and I hope the Federal government will also.  I’m glad YouTube, MySpace and Facebook also have become part of the policing effort; good for them.  If these social networks don’t take strong action, then parents shouldn’t allow their children to use those sites; whether the kids like it or not.

It’s the only way we’ll have a chance to stop cyberbullies.  Writing and enforcing these laws will be as difficult as enforcing the libel laws we already have.  We’ll have to distinguish between an angry exchange and a pattern of on-going attacks.

The laws will make it possible to draw the line that outing and prosecuting cyberbullies is more important than the anonymity and privacy that the internet affords … and that we all like.

I don’t let my empathy, sympathy and pity of cyberbullies get in the way of doing what’s necessary to stop their behavior.  Not only put them in prison, but make it illegal for them to get on the net again.  Just like we restrict some activities of convicted felons.

I learned effective techniques to deal with bullies through growing up in New York City, by watching our six children (three girls and three boys) deal with each other and with bullies at school, and through my experience as a coach, psychotherapist and consultant.

The post on the PC Pandora Blog, “The signs of cyberbullying,” refers to an article by Elizabeth Wasserman, “Warning signs: Is Your Child Having Cyber Issues?”  The original article gives a good list of some of the signs that your child might be having trouble dealing with cyber bullies.  The follow-up post refers to the PC Pandora software that will alert parents if their child is either being the victim of cyberbullying or is even a cyberbully him or herself. The signs they listed were: * Changed work habits, grades slipping, failing tests. * Losing sleep or sleeping too much. * Increased insecurity or irritability.

I would add withdrawal and lack of communication.  These warning signs are really some of the warning signs that teenagers are having problems with any issue they can’t resolve by themselves, not only cyberbullying.  They’re tip-offs that parents need to talk more with their children and find out what’s going on.

However, the solutions suggested by the experts in the article fall short in the real-world.  They all stem from the ideas that kids are experts and parents should not upset or pressure their children too much.  Instead, parents should only make what I think of as weak suggestions.

However, suggestions are nice but are usually not enough.  Most children may be more expert than their parents about technology but: 1. They don’t know what’s best for them.  I hope that as parents with much broader experience, we know a lot that our children don’t and they have already had the opportunity to see that. 2. They’re not more expert than we are about dealing with bullies.  I hope we have many ideas they haven’t thought about, even if that might mean they would have to go outside their comfort zones or we might have to intervene.

We may have to work hard to get our kids to tell us or to problem solve with us.  How many of us told our parents when we had trouble?  But that’s the universal task.  Their liking it or not is not the most important criterion.

I know parents who have even prohibited their children from wasting time on social networks like YouTube, MySpace and Facebook.  They want their children to have face to face social activities with real people they can judge face to face.  How’s that for a concept.

I also think that to put a dent in the amount of cyberbullying, we’ll need Federal laws to make it illegal and then the willingness of social networks to turn over records of cyberbullies.  Writing and enforcing these laws will be as difficult as enforcing the libel laws we already have.  We’ll have to distinguish between an angry exchange and a pattern of on-going attacks.

I learned effective techniques to deal with bullies through growing up in New York City, by watching our six children (three girls and three boys) deal with each other and with bullies at school, and through my experience as a coach, psychotherapist and consultant.

In his post on the Wall Street Journal Blog, “Should Parents Crack Down on Teasing?”, John J. Edwards III asks if parents are cracking down too much on teasing.  Comments ranged from the need for children to learn to fight back to the need for children to learn empathy and tolerance.  Also, there was no clarity about what criteria to use to judge whether teasing was beneficial or bad or wrong. When two people agree to tease and they stay within the limits and boundaries, teasing can be a lot of fun.  And even allow things to be said in a friendly way that might be hard to say or hear in other ways.

But when only the “teaser” wants to tease, and the “teasee” doesn’t want it, then it’s bullying.  Whether the teasing is racist, sexist, focused on disabilities, or because someone is small or smart or different, or the teasers simply enjoy having a scapegoat, or it’s done through cyberbullying – it’s still bullying!

That simple guideline is the same for teasing between adults as well as teasing of and by children or teenagers.  It’s also the same for teasing at work.

The effects on the “teasee” can be very damaging if the “teasee” doesn’t rise up and stop it.  When the “teasee” stops it, he or she grows much stronger in character, courage and skill.

Within our family, we helped the kids see the limits beyond which teasing became hurtful.  When teasing was outside our family, we helped the kids see a continuum from fun teasing, through teasing you might ignore or tolerate, to learning to stop bullying and bullies.  Sometimes you have to move up the scale to fighting back.  If you do, make sure you’re effective.  I wrote about my experiences in my book, “Parenting Bully-Proof Kids,” and there are other examples in the book and CDs, “How to Stop Bullies in Their Tracks.”

Bullies are not all the same, but their patterns of behavior, their tactics, are the same.  That’s why we can find ways to stop them.

True bullies will interpret our empathy, kindness and tolerance as weakness.  They’ll think we’re easy prey.  Like sharks, it’ll encourage them to attack us more.  The bully will show you how far you need to go to stop them.  Get out of your comfort zone and stop them.

When children learn how to stop bullies in their tracks, they will develop strength of character, determination, resilience and skill.  They’ll need these qualities to succeed against the real-world bullies they’ll face as adults. I learned effective techniques through growing up in New York City, by watching our six children (three girls and three boys) deal with each other and with bullies at school, and through my experience as a coach, psychotherapist and consultant.

The article, “Workplace bullying rampant Down Under,” is actually has a misleading title.  The studies cited show that not only is workplace bullying rampant Down Under, but so is school bullying, and that the phenomena are not confined to Australia, but are world wide. Some of the statistics cited are: * A recent study of Catholic education teachers revealed that 97 per cent had been bullied and up to 50 per cent of public school teachers had been bullied by co-workers.  More Catholic school teachers bullied than public school teachers – wow!  Just like the doctors I’ve talked about. * A US-based, Trends in International and Mathematics and Science Study found that more than a quarter of all students in Australia had been bullied.  Do you really think that it’s less here? * Although verbal bullying was the most common form among students, cyber bullying through emails and text messaging is also becoming a huge problem.

One writer said, “What’s the use of stopping school bullying when your sports people bully, or your politicians are bullying.  Parents don’t really have the skills to teach their children not to be bullies or not to be targets.”

First, the “use of stopping bullying” in our individual space of the world – home, family, work – is that it makes the living there so much more fun.  Don’t accept bullying in your personal environment even if the rest of the world does. Second, forget generalizations about parents.  The only thing that really matters is you and me.  No matter what the rest of the world is doing, our primary task is to protect our personal ecology.  We can stop bullying in our environment and act as models of effective action to our family, friends and coworkers.  We must teach our children to be strong, courageous, resilient and skilled enough to stop the bullying in theirs.  If you don’t have great skills now, learn better ones.

All bullies are not the same, but their patterns of behavior, their tactics, are the same.  That’s why I’ve found ways to stop most of them.

Yes, it’s good not to show that verbal bullying or cyberbullying has hurt our feelings but that’s only a small, first step.  We also have to take strong action to stop bullies or get them out of our faces.  If we don’t stop them, they’ll think we’re easy prey.  Like sharks, they’ll just go after us more.  Sometimes, fighting is the key to success.

Begin with the books “How to Stop Bullies in their Tracks” and “Parenting Bully-Proof Kids,” and the10-CD set.  You will probably also need practical, pragmatic coaching and tactics designed to resolve your specific situations.

In her article in USA Today in December, 2008, “Teach children ways to cope with bullies,” Barbara Cavallo writes, “Parents can help children learn effective techniques that include meditating, reading inspirational stories and performing simple physical exercises to cope with stressful situations such as bullying.” Those are good activities, but I disagree that they’re enough.  I suggest alternative tactics to cope with bullies and to relieve stress.

Yes, meditation, reading inspirational stories and performing simple physical exercises are useful and good for the soul.  But, if children’s energy is totally turned inward, you’ll be teaching them to be merely passive or to follow a faddish idea about saintly behavior.  You’ll help your children handle their stress better by teaching them to deal effectively with the bully, not by withdrawing to make themselves feel better or more virtuous.  The best antidote for stress is strong and firm action to change the situation.

Not getting or not showing hurt feelings is a great first step, but usually not enough.  As I point out in “Parenting Bully-Proof Kids,” bullies don’t take your acquiescence as kindness.  They take your giving in as weakness and an invitation to grab for more.

How about helping children and teenagers convert fear and pain into know-how, even if fueled by the energy of anger.

Schools have never been safe.  I remember a biography of Harpo Marx (remember the Marx Brothers?).  He went to school for one day.  The kids threw him out the window (first floor).  He came back in.  They threw him out again.  After the third time he didn't go back in.  And never did again.

Schools are testing grounds for the real world.  They present us with situations in response to which we can develop strength of character, resilience and skill.  Imagine growing up on a farm, in an Indian village or in the middle ages.  Not safe.  I grew up in New York City.  Not safe.

There are no safe environments.  When I was growing up, that was the lesson I always got from reading great hero stories.  And each tale challenged me to prepare myself for similar dangers.

All bullies are not the same, but their patterns of behavior, their tactics, are the same.  That’s why I’ve found ways to stop them.  If we don’t stop bullies, they’ll think we’re easy prey.  Like sharks, they’ll simply go after us more.  Sometimes, fighting is the key to success.

When children have learned how to stop bullies in their tracks, they will have developed strength of character, determination, resilience and skill.  They’ll need these qualities to succeed against the real world bullies they’ll face as adults.

Growing up, I saw that for myself and my brothers.  I also saw that with our six children.  And I see that with my clients.

Begin with the books “How to Stop Bullies in their Tracks” and “Parenting Bully-Proof Kids,” and the10-CD set.  You will probably also need practical, pragmatic coaching and tactics designed to resolve your specific situations.