Change a Culture of Entitlement in the Workplace

How’s this for a challenging assignment: You’re the new manager of a 14-person team that’s been together four years.  During your first two days with the team, nine people come to you one-to-one and complain vehemently about two team members, Laura and Frances. They’re angry: Laura and Frances come in late, leave early, ignore assignments and are sarcastic and nasty.

Supposedly, Laura and Frances claim they’re the best employees and, therefore, entitled to set their own schedules and to offer their honest opinions to improve the others.  And your predecessor didn’t do anything to change that behavior.

To read the rest of this article from Business First of Louisville, see: Take steps to change a culture of entitlement in the workplace http://www.bizjournals.com/louisville/print-edition/2011/04/08/take-steps-to-change-culture-of.html

The situation outlined above is real; only the names have been changed to protect the guilty.  The manager of the team involved stepped up to the challenge and the resulting change was well worth it.

Beware of organizations that are proud they never fire anybody.  Destructive entitlement and deadwood will accumulate.  When results matter, good workers will be forced to work around their unproductive and difficult co-workers.

If you’re leading a team with members who believe they’re entitled to do whatever they please, don’t ignore the problem.  You can change a culture of entitlement in the workplace but understand at the outset that fixing things will require courage, strength and perseverance.

All tactics are situational.  Expert coaching and consulting can help you create and implement a plan that fits you and your organization.

Teachers' Unions Don't Protect Kids from Bullies

The Teachers’ union is clear: since dues are paid by teachers, not by kids or parents, the union’s job is to protect and increase teachers’ salaries and seniority. I love good teachers.  I come from a family of teachers.  My life has been crucially enriched by teachers.  I teach.

But I won’t support the teachers’ unions focus only on salary and seniority.  There’s something simple the union can do to protect its own members and to get my support.

There’s a war going on in schools and in legislatures right now over bullying.  Should we take strong steps to stop taunting, teasing, harassment, bullying and abuse despite problems in writing good laws, in developing strong policies, in promoting effective programs and in protecting strong principals from law suits by the bullying parents of bullies?

I’m calling out union officials and leaders who have wrung their hands in despair because no one is protecting teachers.  What percent of your lobbying dollars have gone into promoting laws, policies and programs to stop bullies?  How come the union doesn’t organize teachers to picket at legislatures that are considering laws to stop bullying?  Have you see teachers parading with signs saying, “Protect students and teachers.  We need laws to stop bullies”?  How many television ads and letter writing campaigns have the union funded to promote clear action by legislators and school districts; and to remove ones that tolerate bullies? How many more murders and suicides will it take to convince the teachers’ union that its best interests lie in fighting for strong laws?

If I was a teacher in the union, I wouldn’t pay dues to an organization that supposedly represents my best interests but leaves me out to dry because there are no laws or policies to protect me when I challenge bullies and their protective parents.

It’s that simple for me.  When the union takes on the bullies and their parents, I’ll support the union in its other efforts.  I’m in good company.