Select leaders who are excited by challenge, change

If you think that fear of change is normal human nature, you’re wrong.  That’s especially true for the leaders you select. For example, Harry was slated to move up to Senior Vice President in a few years.  In the meantime, his division needed to change its direction and way of doing business.  He must groom a great leadership team and weed the appropriate people.

To read the rest of this article from the Denver Business Journal, see: Select leaders who are excited by challenge, change http://www.bizjournals.com/denver/stories/2007/03/12/smallb8.html

One member of Harry’s present, six-person team had to be let go.  He was an excellent project manager and he liked being custodian of repeatable processes.  However, he couldn’t handle the changes required.  His need for controlling every detail led him to resist fluid goals, processes and relationships.  He got rattled, constantly threw up roadblocks and underperformed.  In order to solidify his position, he also tried to sabotage his competition.

Another member of the team felt threatened because there wasn’t enough lead-time to prepare for shifting hurdles or moving targets.  She found a cookie-cutter job with fewer challenges.

Harry got the standard leadership advice:

• Change makes people fearful.  They feel like victims.
• Normal people are slow adapters or resist change forever.  They’ll be negative, critical and complaining.
• People must go through five psychological stages before finally accepting forced change.
• Don’t expect too much during a transition.  Before your staff performs at high levels again, they’ll need lots of pampering and time to feel safe and confident.

I disagree. While resistance may be the norm in our society at this moment of time, that doesn’t make it normal.  In other cultures and in America in the past, “normal” was to be excited by change.  That’s where the great rewards are.  Think of Edison, Rockefeller and Ford, for example.

Whenever our ancestors came to America, last year or 30,000 years ago, they faced huge changes and took great risks.  They thrived, or we wouldn’t be here.  We have those hardy genes.  People who thrive today will have the same qualities their ancestors had.  They won’t be brainwashed into feeling fragile.

Our normal reaction to change can be eager anticipation; just as we had before our first day of surfing or skiing.  Like life, these activities are inherently dangerous and exhilarating.

In truth, our only security is in ourselves; not in false guarantees of employment for life.  Anyone who needs guarantees will fight to make an organization stay the way it is, which will kill it.  They won’t rise on their teams.

If we try to force things to stay the same, performance decreases.  Behavior sinks to the lowest level tolerated.  Narcissists, incompetent, lazy, gossip, back-stabbing, manipulation, hostility, crankiness, meeting sabotage, negativity, relentless criticism, whining, complaining, cliques, turf control, toxic feuds, harassment, bullying and abuse thrive.  Power hungry bullies take power.

The higher you go in a company, the more you have to keep your head in the game when things change suddenly.  Harry’s company isn’t downsizing, but most people who stay will have to learn to function well in continual change.  He’ll provide training, consulting and coaching – but not hand-holding.  And he won’t be conflict-avoidant in protecting the high standards he needs.

Of course, there’s tremendous risk in moving ahead.  But there’s more risk in fighting to stay the same.  A static organization will become unprofitable and all staffers will become unemployed.  Since only a few basic processes will stay the same, people who are comfortable only when repeating a known process will become uncomfortable.

Get over discomfort.  Our feelings aren’t handed to us in stone.  Don’t wait until we’ve developed a sense of safety and confidence, or an abundance mentality.  Take responsibility right now.

Life is an open system.  Get used to it.

High standards for how to respond to challenges and change protect everyone from unprofessional behavior.  You can learn to eliminate the high cost of low attitudes, behavior and performance.

All tactics are situational.  Expert coaching and consulting can help you create and implement a plan that fits you and your organization.

Twilight: New Moon Star, Taylor Lautner, Stopped School Bullies

Rolling Stone reports how “Twilight: New Moon” star Taylor Lautner stopped school bullies.  Taylor told Rolling Stone, “I was never extremely confident.  Because I was an actor, when I was in school there was a little bullying going on.  Not physical bullying but people making fun of what I do.  But Taylor says the bullies didn’t stop him from taking on the role of Jacob in Twilight: New Moon, which transformed him into a Hollywood heartthrob.” How did Taylor stop the bullies and do what he wanted to do?

There are two critical steps to keep bullies from wounding or scarring you, or from stopping your dreams in life:

1. Developing a mind-set that’s strong enough to help you thrive.  You don’t accept what bullies say as true or meaningful or predictive of your future.  You don’t let bullies get to you.  You develop mental and emotional toughness and grit.  You don’t let their views or words decrease your self-esteem or self-confidence.  You’re not harassed or abused inwardly by their negativity.  You don’t become an emotional victim.  You see them for the jerks they are.  You set your mind and heart on the future you want to create.  You keep a spark of hope and resolution alive.  You know you’ll get away from jerks like that when you grow up.  You find heroes that inspire your emotional strength, courage and endurance.
2. Developing real-world tactics that are effective for you.  You have complete choice depending on the situation and the styles you want to try.  You don’t use the nine tactics that fail to stop relentless bullies.  Instead, you might respond with snappy come-backs of your own.  You might form your own clique of people who think you’re fine and worth being friends with.  Depending on the type of bullying, you might get your parents and the principal and teachers involved.  You might beat them up.  I know that lots of people will cringe at that.  But it works.  Ask people who were successful against bullying.

Taylor commented only the first step.  He said: “I just had to tell myself I can't let this get to me. This is what love to do. And I'm going to continue to do it.”  That was good enough.

Notice the difference between his mental and emotional strength, and his resilience, and the kids who are wounded and scarred all their lives by taunting, or who commit suicide.

Sometimes a mentor, model or coach is crucial.  It could be a wise parent, an athletic coach or a practical, life coach who keeps your spirits strong.

Think of the wonderful interaction that helped Michael Oher, as described in “The Blind Side.”  Even though the movie downplays his knowledge of football (he had studied the game since he was 10), notice the support of Michael by people who believed in him and were skilled enough to nurture his will and fighting spirit.

We may not be as handsome as Taylor, but that’s irrelevant.  We can be as mentally and emotionally strong in resisting the stupid opinions, harassment and abuse by vicious bullies.