Different Principles and Tactics Needed in Different Situations

Clara had finally created a family life with her husband and three children in which they could open up their feelings, fears, hopes and dreams and know they’d be listened to with understanding, caring and tenderness.  They wouldn’t stab each other in the back, throw up old mistakes and fears, put each other down or try to control the turf.  Instead, they’d be polite and civil in sorting through disagreements and in trying to find solutions they could all live with.  Acts of charity and compromise would be reciprocated. But with some of her extended family and some of her co-workers those tactics and her principles of openness, honesty, kindliness, consideration, compromise and tenderness got her routinely bullied, putdown and taken advantage of.

She didn’t want to violate her most cherished beliefs.  She didn’t want to treat people as if they were evil; she wanted to see the good in them.  She didn’t want to turn into a self-centered, narcissistic, uncaring, vicious, manipulative control-freak in order to protect herself.

So what could she do?

Let go of prejudices and abstract principles. Clara saw that as much as she wanted to see the best in every member of her extended family, she often was treated by their worst.  Their spirits might be pure but their personalities ruled their behavior.  After decades of contact, the alcoholics and rage-aholics still lashed out at her if she was in their line of sight, the jealous, manipulative, negative relatives still whacked her with their poisoned tongues; the weak and insecure relatives still put her down in order to puff themselves up.

No amount of sweetness, no amount of holding back and biting her tongue, no amount of defending herself and her family, no amount of asking politely, no amount of offering to compromise had changed their behavior.

After one particularly brutal family occasion, she saw things as they really were: she had held back because she hadn’t wanted to give up on them, she hadn’t wanted to see them as evil, she hadn’t wanted to hurt them in retaliation.  Her values and principles were leading her to put her head in the dragon’s mouth – her need to treat all people the same way no matter how they’d treated her; her hope that if she was nice enough, they’d be nice in return.

So what could she do?

Test the world – nature and people. Clara finally broke through to a new way of being in the world.  Instead of having universal principles determine how she’d act, she’d test the world and let nature and people tell her the way they were.

Of course, she’d already done that with nature.  She’d already figured out how to live in a world where things fell downward, where if she turned her steering wheel she’d go in a certain direction, where if she didn’t put gas in her car or charge her cell phone they wouldn’t work.

Now she’d test other people, not herself.  She’d assume that when people were nasty or blamed on her, that didn’t tell her anything about her.  Because they weren’t happy didn’t mean she was a failure or bad person.  She didn’t need to wallow in blame, shame or guilt.  She didn’t have to do everything to please them, it wasn’t necessarily her fault.  What they said and did told her about them – their habits, standards and ways they related to people; what they wanted and how they tried to manipulate, coerce or verbally abuse other people in order to get their way.

Create an environment that’s rich, gracious, inspiring and thrilling. Clara finally realized that her most important value or goal was to create and maintain the wonderful environment she had with her immediate family.  She’d do her best to create as much of that as she could in other areas of life – with her extended family and in the workplace.

But did she have to let everyone in or could she be judgmental?

Let people show us how they’re likely to act and what it will take to protect ourselves. Every person had shown Clara what treatment to expect from them.  They’d also shown her what to do to get them to stop hurting her.

Some people showed her they’d reciprocate kindness with kindness.  Others told her that to get them to stop hurting her, she might have to smack their noses (figuratively, verbally or literally) just like when she was training her dog.  Sometimes she might have to maintain a distance of 2,000 miles and no phone or internet contact.  She’d simply have to pay careful attention to how they acted, not what they said, and adjust her tactics accordingly.

Clara would not have to judge their identity or try to decide whether they were good or evil.  She would not get involved with their reasons, excuses or justifications.  She’d simply be discerning and accurate about their behavior.  She’d also assume that they’d continue behaving the way they had until she got long-term evidence of change.  Then she could decide whether to trust that change – tiny bit, by tiny bit.

Use different tactics to succeed in different situations. Clara had a lot of control within her extended family as long as she was willing to invite people into her environment if they behaved in a way that supported it and to exclude people who might pollute or destroy it.  Acting that decisively would probably result in huge rifts in the extended family, but Clara had to decide what was more important for her.  Then she could adjust her approach depending on the situation and people involved.

At work, Clara had less control.  But, if she had the strength, courage and determination, she still could adjust her tactics.  She could see the few people at work who had taken advantage of her and she knew, in her heart of hearts, that because she’d tolerated their hostility and attacks, they’d simply become bolder.  The more she had allowed them to push her boundaries, the more they’d push.

She knew she’d have to assert herself and learn to push back.  She needed to free herself to push back and learn to use her tongue and political savvy to get them to focus on someone else.

But did protecting herself make her a bad person? She decided that it didn’t.  Those bullies, like many pets, had showed her what it would take to get them house-trained.  And now she was willing to do the training!

When she adjusted her tactics to fit the different people, she was able to stop their bullying.

Stop battles between "leapers" and "steppers"

If you have a “leaper” and a “stepper” on your staff who are at war with one another, you have a big problem that needs immediate attention. Leapers are people with fast biological clocks.  Steppers approach the world slowly and cautiously.  Their very different views of the world can lead to disastrous results if they’re put into roles that make them dependent on one another to complete tasks.

For example, Larry the leaper and Steve the stepper are on the same technical team.

To read the rest of this article from the Charlotte Business Journal, see: Stop battles between ‘leapers’ and ‘steppers’ http://www.bizjournals.com/charlotte/stories/2008/12/08/smallb4.html

The more invested they are in the rightness of their styles, the faster the gulf between them will widen until their differences become irreconcilable.  When they go to war, they’ll both look to you as their manager to punish the other (guilty) person and to excuse their own transgressions.

The war will feel like a crusade and become toxic through out the office.  They’ll misunderstand and see negativity or evil intent in almost every action and email.  They’ll begin to harass, bully, abuse and sabotage, and attempt to line up supporters.

Intervene as soon as possible, before hostilities engulf the whole office.

Be careful yourself; don’t empower one to be the controlling bully on your team.  Don’t harass, coerce or force your preferred pattern on everyone.

Learn what you can do to eliminate the high cost of bullying, aggressive low attitudes of managers and staff.

All tactics are situational.  Expert coaching and consulting can help you create and implement a plan that fits you and your organization.

Stop Employees who Bully Workplace over 'Morale' Claims

Who’s responsible for an employee’s morale?  Many people think it’s the manager’s responsibility.  But I say it depends. For example, before Sarah became manager of her new team, she’d been warned that the group had longstanding problems with low productivity and morale.  Sarah rapidly discovered the warnings were accurate.  Her staff spent too much time at work complaining and dealing with emotional outbursts.  However, a careful analysis revealed the problem wasn’t the whole team. It began with one employee, Penny.  Penny was never pleased and was clear about whose fault it was.

To read the rest of this article from The Memphis Business Journal, see: Don’t allow an employee to bully workplace over ‘morale’ claims http://www.bizjournals.com/memphis/print-edition/2011/06/03/dont-allow-an-employee-to-bully.html

Sometimes, managers can be unfair, arbitrary and bullying.  But in this case, Penny, an employee, was the bully.  She had used her unhappiness to coerce previous managers to do what she wanted.  She maintained her power by never being satisfied.

Learn what Sarah did legally and what Penny decided to do in response.

All tactics are situational.  Expert coaching and consulting can help you create and implement a plan that fits you and your organization.  The result will be eliminating the high cost of low attitudes.

Who’s responsible for an employee’s morale?  Many people think it’s the manager’s responsibility.  But I 

say it depends.

For example, before Sarah became manager of her new team, she’d been warned that the group had

longstanding problems with low productivity and morale.  Sarah rapidly discovered the warnings were

accurate.  Her staff spent too much time at work complaining and dealing with emotional outbursts.

However, a careful analysis revealed the problem wasn’t the whole team. It began with one employee,

Penny.  Penny was never pleased and was clear about whose fault it was.

Post #63 – BulliesBeGoneBlog Workplace Bullying and Harassment: Recognize Common Techniques Bullies Use http://www.bulliesbegoneblog.com/2009/03/25/workplace-bullying-and-harassment-recognize-common-techniques

-bullies-use/

Post #156 – BulliesBeGoneBlog Stop Bullies: Ignore Their Excuses, Justifications http://www.bulliesbegoneblog.com/2011/02/28/stop-bullies-ignore-their-excuses-justifications/

Post #9 – BulliesBeGoneBlog This unhappy employee created a hostile, bullying workplace http://www.bulliesbegoneblog.com/2008/02/01/this-unhappy-employee-created-a-hostile-bullying-workplace/

Post #14 – BulliesBeGoneBlog Top ten ways to create a hostile workplace http://www.bulliesbegoneblog.com/2008/02/26/top-ten-ways-to-create-a-hostile-workplace/

Read more

To read the rest of this article from The Memphis Business Journal, see: Don’t allow an employee to bully workplace over ‘morale’ claims http://www.bizjournals.com/memphis/print-edition/2011/06/03/dont-allow-an-employee-to-bully.html

Sometimes, managers can be unfair, arbitrary and bullying.  But in this case, Penny, an employee, was the

bully.  She had used her unhappiness to coerce previous managers to do what she wanted.  She maintained

her power by never being satisfied.

Post #19 – BulliesBeGoneBlog Stop verbal abuse by a know-it-all-boss http://www.bulliesbegoneblog.com/2008/03/19/stop-verbal-abuse-by-a-know-it-all-boss/

Post #104 – BulliesBeGoneBlog Stop Toxic Coworkers and Other Bullies http://www.bulliesbegoneblog.com/2010/02/02/stop-toxic-coworkers-and-other-bullies/

Post #79 – BulliesBeGoneBlog You can’t Stop Bullying at Work with Employee Satisfaction Programs http://www.bulliesbegoneblog.com/2009/07/03/you-cant-stop-bullying-at-work-with-employee-satisfaction-pro

grams/

Post #117 – BulliesBeGoneBlog Stop Bullies at Work: Control Freaks http://www.bulliesbegoneblog.com/2010/05/04/stop-bullies-at-work-control-freaks/

Learn what Sarah did legally and what Penny decided to do in response.

Post #30 – BulliesBeGoneBlog Avoid litigation that will keep you awake at night http://www.bulliesbegoneblog.com/2008/11/21/avoid-litigation-that-will-keep-you-awake-at-night/

All tactics are situational.  Expert coaching and consulting can help you create and implement a plan

that fits you and your organization.  The result will be eliminating the high cost of low attitudes.

BulliesBeGone Hire Ben http://www.bulliesbegone.com/hire_ben.html

BulliesBeGone Books and CDs http://www.bulliesbegone.com/products.html

Stop Bullying, Abuse: Be Your Own Expert

When we follow experts’ checklists, and we recognize and label our spouses’ behavior as “bullying” and our demanding, controlling, narcissistic, abusive spouses as “bullies,” we generate our own power.  We may use that power to re-enter the fight with renewed vigor and a new sense that we’re right. But many bullies, especially demanding, controlling, narcissistic, sneaky, manipulative, abusive spouses, will not be convinced to change by our experts or our internal power.

There’s a better way.

Bullying spouses will often get their own experts or friends or mothers to say that our experts are wrong.  Their experts will say, “Our spouses are in the normal range and it’s our fault that they’re acting the way they do.  We made them do it.”

Also, many bullies like to debate, argue and fight forever.  They never concede a point or give ground.  No matter how many experts we get to prove that they’re bullies, they won’t change.  They expect to wear us down.  We can see how that argument can go around and around forever.

The fundamental problem with that approach is our willingness to debate and argue because outside experts tell us that we’re right or that we’ve been wronged, and, therefore, our spouses should change.

The better course, the winning way is to ask our inner expert. We ask ourselves, not if they’re bullying us, but simply whether we like or don’t like what they do.  We know what we like and don’t like; we know how much we like or hate it; we know what we’re willing to compromise about or put up with and what we’re not.

We begin with our judgment and act on that judgment. The fundamental and true justifications for what we do are “I want to” and “I don’t want to.”  Not necessarily as a snap judgment, but as a source of energy and power.  Later, we supply a thin coating of logical reasons to make people think we’re rational.

We’re acting on our own standards and for the benefit of our heart and soul – and probably for our kids also.  That’s real power.  Since we know what we want, we don’t need to change our spouse or get our spouse to agree or give permission.  Gone are doubt, hesitation, self-questioning, negative, self-bullying self-talk, insecurity, lack of confidence and low self-esteem.

A declaration of what we want or don’t want is unassailable by outside experts.  We know right away that any who tries to talk us out of what we want by saying, “That’s dumb.  That’s crazy.  That’s silly.  That’s unreasonable.  That’s selfish.  That’s arrogant.  That’s too demanding.  That’s not loving,” is not a person we want to keep as a lover, friend or relative.

Acting because we want to is more than enough justification. Acting as our own expert, on our own best judgment, because we want to is how we take charge of our present and future.

Instead of thinking we need to prove or justify something according to our spouse’s logic, we’re now testing our spouse.

• We say what we will never tolerate and what we must have.
• We say what we want and don’t want strongly, and how many chances we’re giving.
• We say what we’re willing to negotiate or to give, and what we must have in return – and how many chances.

This technique is detailed in “Bullies Below the Radar: How to Wise Up, Stand Up and Stay Up,” available fastest from this web site.

Don’t pay attention to objectors or inner objections:

• Anyone who tries to talk us out of our standards.
• Anyone who says we’re mean, selfish, not understanding, unforgiving, unloving or a demanding bully.
• Anyone who demands, threatens or tries to control or coerce us to change.
• Our own feeling that we love our spouse so much we can never leave.
• Our thoughts that we need to be perfect or to honor a commitment we made before we knew the real cost of what we were buying.

We can’t let our feelings ruin our future.  We’ll fall in love again with someone even better.

Given our standards, is our spouse willing to act in a way that we’ll allow them to stay on our island or will we vote them off?  It’s our island and we’re the only one who votes.

It’s that clear and simple even though the specific action plan will have to be adjusted depending on the situation – money, kids, relatives, culture, etc.

But what if we’re wrong or too picky? On the one hand we do know that experts are wrong.  For example, expert advice for the best way to parent has changed every few years during my lifetime.  There are no guarantees.

On the other hand, we might make a mistake.  So what?  We are learners.  The more we listen to our inner expert, the more expert it will become and the more it will help us.  We’re not children any more.  It’s better to follow our own path than be ruled by parents, spouses or experts.

This choice is wonderfully illustrated in the Daniel Day-Lewis movie version of “The Last of The Mohicans”.

British Major Duncan wants Cora to marry him.  Her father wants her to marry him.  But Cora hesitates.  Cora is thinking about breaking away from the cage of her upbringing.   She tells him of her hesitation.

Duncan says, “Why not let those whom you trust, like your father, help settle what is best for you.  In view of your indecision, you should rely on their judgment and mine.  Will you consider that?”

At first she’s not sure, but later she sees a side of Major Duncan she would never let herself live with.  She tells Duncan, “I have considered your offer.  The decision I have come to is that I would rather make the gravest of mistakes than surrender my own judgment.  My answer to you must be, ‘No.’”

She will follow her own judgment, not theirs.  She will not let those “experts” rule her life.

Be brave.  We can get help to access the expert within us and learn to trust our inner expert.  We can act because we want to and be the hero of our lives.

Stop Bullying by Toxic, Adult Children

Stopping bullying by toxic parents and grandparents is only one side of the coin.  The other side is to stop bullying of parents by adult children who are toxic users and abusers. I’ll focus on the adult children who:

• Make poor decisions and try bully their parents to bail them out time after time.
• Still yell at or even hit their middle-aged parents just like they did when they were teenagers.
• Extort money from their parents in return for allowing them to see the grandchildren.

I won’t go into the abuse of elderly or senile parents, nor into situations in which the child is disabled or retarded and will need parental care for life.

For parents, this is one of the most heart-wrenching situations; to see that your adult children are:

• Still incompetent and failing.
• Still trying to manipulate or coerce you, long after they should have become independent and work to get what they want from the world.
• Characterless, nasty, abusive adults – entitled, blaming, narcissistic, weak and desperate.

Of course we parents think we’re at fault.  We can self-bully until we feel guilt and shame.  “Where did we go wrong?”  And of course those selfish, manipulative children try to increase those feelings so that we’ll continue giving them what they want.

Although it’s now too late to begin when your children were young, getting an idea about what we could have done then might help us now. Parenting experts for the last generation have falsely assumed and wrongly encouraged people to think that if they kept protecting their immature, irresponsible children from consequences and kept giving them infinite second changes, the children would eventually mature and develop confidence, self-respect and self-esteem.  They would become competent and independent adults.

Of course, a few children do change and become responsible when they’re coddled.  But this strategy encourages most children to remain weak and needy, expecting to be supported for life if they’re in trouble.  The best way to produce spoiled brats (at any age) is to give them what they want.

Instead, you must not let your heart guide your actions.  You must let them fail and bear the consequences, no matter how hard.  You must keep reminding them that they will need to take care of themselves; they will be dependent on their own judgment and effort.  This is not an all-or-none shift.  There should be a gradual shift as they pass from elementary school to middle or junior high school.

In a loving and firm way, encourage them to learn how the world works and to do their best, but stop protecting them.  I think of that in the same way I think of helping plants get hardy enough to survive in temperate zones – we leave them out longer and longer in chilly nights.

Although there are too many brutal, abusive, uncaring, selfish, demanding parents, the biggest mistake I see parents make is to coddle their children way too long.

Don’t use the word, “supportive;” it’s too non-specific.  Be specific; give them encouragement to work hard and live poor if they can’t do better.  But don’t be a friend, don’t be a bank, don’t be a 7-11.

As for the shame and guilt you might feel because the children didn’t turn out the way you’d hoped; give it up.  They have free will.  By the time they’re adults they make their own choices.  Truthfully, how much success did any of us have giving advice to teenagers?  They listen to their own drumbeat; just like we did, whether our parents liked it or not. So what can we do now?  The same thing we should have done back then: cut them off economically.  Ignore promises; behavior counts.  Give your treats to the independent, self-supporting children who don’t need them.  Don’t give them to the irresponsible children who depend on and demand them.

Don’t let them yell, shove or hit you; don’t let them harass or abuse you.  Hang up or throw them out immediately.  Remember, we’re adults; we must demand civilized behavior on our islands.  If they can’t be polite, they can’t be on our islands.

Make a family rule: we get together to have a good time, not to straighten each other out, or review our bank balances, or complain, whine or blame.  Keep offering fun when you get together.  Stop offering advice or money.

Don’t debate or argue about what’s right or fair.  We suffered enough of those when they were teenagers.  It’s your money, you get to do what you want with it; they’re not entitled to anything.

Of course, your heart will bleed, but keep that to yourself.  Worry, cry and pray in private.  Remind them that it’s their lives and they have to succeed on their own.

With the grandchildren, we have two paths.  The first is to remain firm and suffer the consequences when they withhold the grandchildren.  We all know the truth about blackmail and extortion: bullies raise the price and there will be no end to it.  If they deny you access to the grandchildren; write, call, send presents and keep records.  You’ll make your case when the grandchildren turn 18.

The second path is to purchase time with your beloved grandchildren in hopes that you can have an effect on them so they won’t turn out like your children did.  Expect the price in money and abuse of you to increase with time.  Unfortunately, the grandchildren usually learn to hold you up for what they want.

There is no instant and easy cure.  Your children have free will.  They have chosen and can continue to choose to be weak and irresponsible.  You didn’t cause it, although you might have enabled it by giving them too much.  They can try to drag you under when they flail around because they think they’re drowning.  Don’t let them drag you under.

For a clear example, read in “How to Stop Bullies in Their Tracks,” the study of how Paula slowly succeeded with her teenage daughter, Stacy,

Stop Emotional Bullies: Drama Queens

Some bullies use their strong emotions to become the center of attention, take control and coerce or manipulate other people to give in and do what the emotional bully wants. Children throwing fits are practicing and learning if that tactic works.  Adult masters of emotional bullying are effective with spouses, partners, friends, extended families and at work.  Some bullies are especially effective in places where other people’s politeness keeps them from stopping the bullying – like at parent groups, reading clubs and parent-teacher meetings.

These “Drama Queens” and their male counterparts have strong emotions and over-the-top reactions.  They come in many forms.

For example:

• No matter how trivial the problem at school, Claire’s daughter was never at fault.  If Claire’s child didn’t get the special treatment she wanted, or if her child was marked down for not completing an assignment or for misbehaving, or if her child wasn’t the first or the most successful, Claire threw a fit.  In public, she yelled at other children or at teachers and the principal.  She threatened law suits.  Pretty soon, teachers allowed her spoiled, bratty child to bully other children.
• James had three young children, but he was always the center of attention.  If he didn’t get waited on instantly or was asked to do something that interfered with his personal plans or comfort, his constant irritation blew up into outrage and anger.  He yelled at his wife and the kids.  He blamed them for disturbing him and punished them in nasty ways for days.  Usually he was allowed to do anything he wanted and was rarely asked to help.  His wife said, behind his back, that it was like having a giant kid in the house.
• In the workplace, Tracy ranted in her office, but never followed through with her threats or promises.  She moved on to turn the next problem she saw into a catastrophe.  But once she’d blown up at you, no amount of good performance would get you out off her “bad” list.  She’d sabotage you without telling you why.  Pretty soon, everyone did exactly what she wanted.  They didn’t want scenes and they didn’t want Tracy to stab them in the back.
• Charlie was a lousy friend, but everyone was afraid to tell him.  He was always late, took up the whole time talking about himself and needed everyone to help him do what he said he “needed” to do.  He borrowed but never returned, he never had money to cover his share of activities and all the fun had to wait until he arrived.  If anyone wouldn’t wait or tried to stop his narcissistic speeches or wouldn’t give him what he wanted, his feelings were hurt.  He was crushed, incensed and ranted for hours; he never let go of a perceived slight.  Of course, it was just easier to give and go along rather than to offend him.

Although they come in many forms, Drama Queens share some common traits.  They:

• Are hypersensitive, highly emotional and easily hurt.  They’re super-intense, angry, hostile and emotional. They over-react as if everything is a matter of life and death.
• They misunderstand, jump to conclusions and blow up and demand apologies.
• Are perfectionistic, nit-picking, control freaks.  They’re vindictive blamers. They take everything personally and remember forever.
• Take over every situation or group.  They act as if their drama is more important than anything else in the world.  Nothing and nobody else matters; not even getting results.
• Think that spewing of emotions reveals the “real” person.  They’re uncomfortable with people they see as expressionless.  To Drama Queens, loud emotions show strength; calm people are wimps.

Unless we stop them, we end up walking on egg shells and deferring to them.  Their likes and dislikes rule.  Pretty soon they’re in charge.

Drama Queens increase everyone’s anxiety, stress and depression.  Most people mistakenly accept the blame for triggering the Drama Queen.  They also create chaos.  Their hyperactive, panicky, adrenaline-rush is addictive and contagious.  Soon, everyone is on edge and ready to blow up at the slightest provocation.

Logic and kindness won’t change them.  And you won’t cure them.  Their tactics have made them successful since childhood.  Only a devastating comeuppance or years of intensive therapy or coaching have a chance of changing that style.

When possible, vote Drama Queens off your island.  You’ll need carefully planned tactics if they’re in your extended family or live on your block and their kids are friends with yours.  At work, try to document activities that destroy teamwork or are clearly illegal.  You won’t get anywhere if you want the big bosses to act because the Drama Queen hurt your feelings.

If the Drama Queen or King is your spouse, I’m sorry.  You’ll have to demand behavioral change while you prepare to move on.  Usually, they won’t grow up and learn a new style unless they have to.  They’d even rather get a divorce and blame you than change their style.  Drama Queens are addicted to their habit – knowing that they’re the center of the universe – and need repeated fixes.

Stop bullying by your boyfriend’s daughter

Sherry has noticed a pattern between her boyfriend, Robert, and his teen aged daughter.  Whenever Sherry and Robert have special plans, his daughter insists that she needs Robert to take care of her.  If he won’t change the plans, the girl throws a fit, gets hysterical and says that Robert doesn’t love her anymore. Robert immediately changes the plans and does what his daughter wants.  He says that she’s his first responsibility.  He’d feel guilty if he disappointed his daughter; he’s hurt her enough by getting divorced and if he doesn’t take care of her needs now, she’ll never be a better student or happier person.  She’ll feel rejected all her life.

There are also many other kinds of incidents in which Robert shows that his primary emotional attachment is to his daughter.

What would you do?

Robert’s daughter seems to have a sixth sense.  She calls Robert with her problems whenever Robert and Sherry are having a romantic date.  She needs Robert to listen endlessly to her emotional turmoil with her mother (his ex) and other kids at school.

Whenever Robert catches his daughter in a lie, she yells and screams.  By the time Robert calms her down, he’s too afraid to bring up the lie he’s caught her in.

Sherry and Robert both agree; Robert is catering to his daughter.  His daughter is needy, manipulative and conniving.  She uses emotional blackmail, withdrawal of love and hysterics to coerce him.  She’s actually bright and strong; there’s nothing really wrong with her.

Robert accepts his daughter’s view that he has to choose who’s more important; her or Sherry.  Robert gives in almost every time.  He feels guilty and he’s afraid that if he doesn’t do what his daughter wants, she’ll be a failure.  His heart breaks when he thinks of making her unhappy.  Robert is encouraging his daughter to be a selfish, spoiled, nasty brat.

Sherry wonders if Robert’s attachment to his daughter is normal and if she’s being too selfish when she wants more from him.  How can she ask him to choose her instead of his daughter?

Sherry is asking the wrong questions.  She really wants to know, “Will Robert stop bullying by his manipulative daughter?”  Also, “Will he stop bullying himself with his guilt over his divorce?”

The real question for Sherry is: “Do I want to be with someone who puts a manipulative person’s wishes and demands ahead of his own happiness?”  Her guts already tell her, “No!”

She should give him one more chance to recognize the dysfunctional pattern between himself and his daughter and get the help he needs to stop bullying in his life.  His daughter is old enough to understand that while Robert does love her, he isn’t going to take care of her as if she was a fragile, little infant.  He can say “No” without destroying this teenager’s life.  He simply needs the better parenting skills he can learn from “Parenting Bully-Proof Kids.”

My experience is that the Robert’s of the world who don’t change rapidly won’t change in Sherry’s life time.  He won’t end his submission and stop the bullying.

Sherry should not get into debates about what’s normal; not let her false hopes convince her that he’ll change after his daughter has grown up.  Sherry should focus on behavior she wants or doesn’t want in her environment; not on philosophical arguments.  She shouldn’t try to stick it out.  She should get out and find love somewhere else.

Sherry is afraid that if she loses Robert, she won’t find anyone else.  Sherry needs coaching to decrease self-doubt and self-bullying (Case Studies # 8 and 9 in “How to Stop Bullies in their Tracks”).

She needs to start living the life she wants to lead.  Just like Lucy in case study # 14 in my book, if she doesn’t trust her own guts, she’ll get sucked in.  The longer she goes on Robert’s roller coaster ride, the harder it will be to get off.  Does she want to settle for Robert and his daughter as the best she’ll ever get?  Does she want the pain?

Dieting? Quitting smoking or stopping drinking? Whose advice should you trust?

Are you dieting?  Have you noticed that everyone has advice about the best ways to stop?  The advice-givers also think they know best for people who are trying to quit smoking or stop drinking. For example, Tammy is dieting again.  She’s tried losing weight before, even succeeded, but has always gained it back.  This time she’s more determined.  Her friend Helen says she knows best.  She tells Tammy that she must eat big meals to celebrate every small success, like when she loses a few pounds.  If Tammy follows her advice, Helen will know that Tammy is really her good friend.

You’ve seen the same pattern when smokers push cigarettes on a friend who’s trying to quit.  Or when a drinker gets upset and pushes drinks on a friend who’s trying to stop drinking.

Is Helen really Tammy’s friend?  Does Helen have Tammy’s best interests at heart?  Should Tammy listen to Helen’s advice?

Of course there are many more difficulties to losing weight, quitting smoking or stopping drinking, but I want to focus on this one part of the total effort.

We could easily say that people who want to lose weight shouldn’t listen to the Helens in the world, people quitting smoking shouldn’t listen to supposed friends who tempt them with cigarettes, and people trying to stop drinking shouldn’t accept free drinks from pushers.

But I’d like to show you how to use the Nine Circles of Trust technique in this situation.  Instead of trying to answer questions about whether Helen is a true friend, Tammy simply started listing what anyone would have to do to move from the distant ninth circle, into the eighth circle closer to her, or closer still into the seventh circle, and even into closer circles.  The closer Tammy allows them to come, the more likely she is to listen to their opinions or advice.

During this listing, Tammy realized that she didn’t want to allow into her personal space, anyone who pushes food on her, whatever their reasons, excuses or justifications.  Even if they threaten Tammy with the loss of a so-called friendship, her commitment to her diet comes first.  If Helen continues to push food down Tammy’s throat, Tammy must get Helen’s opinion out of her face.  That may mean getting Helen out of her space.

Tammy says she’s open to people expressing an opinion on which diet worked best for them.  But she’s not willing to listen to people trying to tempt, seduce or coerce her into doing what they may think best if it violates Tammy’s goals or standards.  She won’t accept relentless arm-twisting from Helen.  You can read more about what Tammy does in my book, “How to Stop Bullies in Their Tracks.”

Of course, most of us can be politely non-committal when someone offers a little friendly advice … one time.  We can easily ignore the suggestion if we want, and they don’t push their opinions or standards repeatedly.  But relentless bullying by people who think they know best and try to force us or emotionally blackmail us is different.

One key to the success of the Nine Circles process is that it shifts the focus from abstract discussions of friendship and trust, and converts them into your taking charge of the specific actions (and opinions) that you’ll allow in your personal space.

Imagine how the Nine Circles method would work for someone trying to quit smoking or stop drinking.  Since many dieters, smokers and drinkers have internal, self-bullies that try to prevent them from taking charge of their space, personalized coaching and consulting is usually necessary.

Read 20 different case studies demonstrating how to stop overt and stealth bullies in my book, “How to Stop Bullies in Their Tracks.”  You’ll also see how a woman resists a verbally abusive, coercive and intimidating husband in “Bullies Below the Radar: How to Wise Up, Stand Up and Stay Up.”

A general question to ponder: should you blindly follow relationship advice from your massage therapist who has been in an endless series of one night stands after four failed marriages?  Or should you blindly follow spending directions from your orthopedic surgeon who thinks the only worthwhile activity in life is Scuba diving in New Zealand?  How being assaulted by parenting advice from people whose children are selfish, arrogant, obnoxious and don’t respect them?

These people may have expertise in one area of life, but they don’t know best about other areas – especially for you.  If you continue to allow their opinions into your space, it’s like allowing them to continue to stick pins in your body.  Eventually, the insult and pain will wear you down.

Instead, use the 9 Circles of Trust exercise to decide what standards are yours and what opinions to let into your space.

Where else could you benefit from the 9 Circles of Trust process?

Teen acquitted in punch

Here in Colorado, the big news today is about a black teen acquitted for punching one of two teens who were taunting, harassing and threatening him.  See below for details from some of the news stories. Good for you Randall Nelson.

For parents of young children and teens, I'm commenting on one aspect that I often hear from well-meaning parents.  They tell their children not to fight; fighting is wrong, it only leads to more fighting.  They tell their children to understand that bullies have suffered and to forgive bullies.  They tell their children that forgiveness, kindness and negotiation will solve every situation peacefully.  As Randall Nelson's case illustrates for every teen, of any color, race, religion, sex, that's nonsense.  So, what do I think Randall should have done?

I think Randall did great; just what he should have done.  Randall Nelson tried not fighting back.  That's a good first approach.  He got the authorities involved.  That's a good second step, but they didn't stop it.  If those two steps don't work, you'd better have an effective back up plan.  Randall had the right back up plan.

Parents, if you coerce your children and prevent them from fighting even as a last resort, you leave them like defenseless sheep in a world that has wolves.  As I said about work bullies in a recent article in the Denver Business Journal (January 11, 2008, page A28),

"Bullies will interpret [your] reasonableness as weakness … They will remain hostile and righteous.  They will escalate their emotional abuse into a feeding frenzy." 

Teach your children and teens to protect themselves.  Don't encourage them to endure verbal abuse or emotional intimidation.  You'd be encouraging them to become insecure victims of bullies and predators. Instead, help increase their self-reliance, confidence and self-esteem.  This theme of teaching children and teens to face the real work also mentioned in the blog entry, "Cyberbullying suicide case."

You can learn more detailed methods through my books, coaching and speaking.

I think it was Kfir who said,

 "Except for ending slavery, Fascism, Nazism and Communism, war has never solved anything!"

Some of the articles describing Randall's case are: "Black teen acquitted in punch," and "Black teen acquitted in punch," and "Teen acquitted of assault in racial case," and "Black teen acquitted in punch," and "Teen who faced racial taunts acquitted after breaking 2nd teen's jaw."